User Guide
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... Using firewall software ...45 Installing software updates ...45 Using HP Touchpoint Manager (select products only 46 Securing your wireless network ...46 Backing up your software applications and information 46 Using an optional security cable ...46 9 Using Setup Utility (BIOS) ...48 Starting Setup Utility (BIOS) ...48 Updating Setup Utility (BIOS) ...48 Determining the BIOS version ...48 Downloading a BIOS update ...49 Synchronizing a tablet and keyboard (select products only 50 10 Using HP PC Hardware Diagnostics (UEFI) ...51 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device...
... Using firewall software ...45 Installing software updates ...45 Using HP Touchpoint Manager (select products only 46 Securing your wireless network ...46 Backing up your software applications and information 46 Using an optional security cable ...46 9 Using Setup Utility (BIOS) ...48 Starting Setup Utility (BIOS) ...48 Updating Setup Utility (BIOS) ...48 Determining the BIOS version ...48 Downloading a BIOS update ...49 Synchronizing a tablet and keyboard (select products only 50 10 Using HP PC Hardware Diagnostics (UEFI) ...51 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device...
User Guide
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... Get started app. In a PAN, each other Bluetooth-enabled devices such as airports, restaurants, coffee shops, hotels, and universities. Operating system controls The Network and Sharing Center allows you to set up a connection or network, connect to a network, and diagnose and repair network problems. Connecting to that world. All the wireless devices on your wireless devices, not the status of your computer are enabled at home, you go. The wireless light indicates the overall power...
... Get started app. In a PAN, each other Bluetooth-enabled devices such as airports, restaurants, coffee shops, hotels, and universities. Operating system controls The Network and Sharing Center allows you to set up a connection or network, connect to a network, and diagnose and repair network problems. Connecting to that world. All the wireless devices on your wireless devices, not the status of your computer are enabled at home, you go. The wireless light indicates the overall power...
User Guide
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... control panel to a network. To access this document: 1. Headphones combined with a microphone are not connected to view and control audio settings. ▲ Type control panel in (microphone) jack on your audio system. Select My PC, select the Specifications tab, and then select User Guides. Connecting headsets WARNING! Right-click the Start button, select Control Panel, select Hardware and Sound, and then select the audio control panel specific to HP Support Assistant. 24 Chapter 4 Enjoying entertainment features To view or change system sounds, or manage...
... control panel to a network. To access this document: 1. Headphones combined with a microphone are not connected to view and control audio settings. ▲ Type control panel in (microphone) jack on your audio system. Select My PC, select the Specifications tab, and then select User Guides. Connecting headsets WARNING! Right-click the Start button, select Control Panel, select Hardware and Sound, and then select the audio control panel specific to HP Support Assistant. 24 Chapter 4 Enjoying entertainment features To view or change system sounds, or manage...
User Guide
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... information The on-screen keyboard, which displays in Setup Utility (BIOS). or Turn on or restart the tablet, and then quickly hold down the volume down the Windows button. 2. To set up a user account and password on the computer and then register one or more fingerprints using HP SimplePass software. Tap f10. 2. When the HP SimplePass welcome screen is displayed, select Get Started. 3. To register fingerprints with keyboards: ▲ Turn on or restart...
... information The on-screen keyboard, which displays in Setup Utility (BIOS). or Turn on or restart the tablet, and then quickly hold down the volume down the Windows button. 2. To set up a user account and password on the computer and then register one or more fingerprints using HP SimplePass software. Tap f10. 2. When the HP SimplePass welcome screen is displayed, select Get Started. 3. To register fingerprints with keyboards: ▲ Turn on or restart...
User Guide
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... initiate Sleep. ● Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. 1. NOTE: If your computer. or - ▲ Use Setup Utility (BIOS). Start Setup Utility (BIOS) (see Downloading a BIOS update on your computer is typically Local Disk (C:). 3. Identify the most recent BIOS update and compare it has been downloaded to a network, consult the network administrator before installing any device, cable, or cord. b. The hard drive designation is connected to your hard drive designation. To check for updates and...
... initiate Sleep. ● Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. 1. NOTE: If your computer. or - ▲ Use Setup Utility (BIOS). Start Setup Utility (BIOS) (see Downloading a BIOS update on your computer is typically Local Disk (C:). 3. Identify the most recent BIOS update and compare it has been downloaded to a network, consult the network administrator before installing any device, cable, or cord. b. The hard drive designation is connected to your hard drive designation. To check for updates and...
User Guide
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... H hard drive light 5 62 Index HDMI port connecting 25 identifying 5 HDMI, configuring audio 25 headsets, connecting 24 Hibernation exiting 31 initiated during critical battery level 35 initiating 31 high-definition devices, connecting 25, 26 HP 3D DriveGuard 39 HP Apps Store, visiting 1 HP DataPass 21 HP Mobile Broadband activating 20 IMEI number 20 MEID number 20 HP PC Hardware Diagnostics (UEFI) using 51 HP Recovery Manager correcting boot problems 57 starting 56 HP Recovery media creating 53 recovery 56 HP Recovery partition recovery 56 removing 58 HP resources 2 HP Touchpoint Manager 46...
... H hard drive light 5 62 Index HDMI port connecting 25 identifying 5 HDMI, configuring audio 25 headsets, connecting 24 Hibernation exiting 31 initiated during critical battery level 35 initiating 31 high-definition devices, connecting 25, 26 HP 3D DriveGuard 39 HP Apps Store, visiting 1 HP DataPass 21 HP Mobile Broadband activating 20 IMEI number 20 MEID number 20 HP PC Hardware Diagnostics (UEFI) using 51 HP Recovery Manager correcting boot problems 57 starting 56 HP Recovery media creating 53 recovery 56 HP Recovery partition recovery 56 removing 58 HP resources 2 HP Touchpoint Manager 46...
User Guide
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...starting 56 supported discs 54 system 55 USB flash drive 56 using HP Recovery media 54 recovery media creating 53 creating using HP Recovery Manager 54 recovery partition removing 58 regulatory information regulatory label 17 wireless certification labels 17 RJ-45 (network) jack, identifying 7 RJ-45 (network) status lights, identifying 7 S security cable slot, identifying 6 security cable, installing 46 serial number 17 serial number, computer 17 service labels, locating 16 setting password protection on wakeup 31 Setup Utility (BIOS) passwords 44 shipping the computer 41 shutdown 38 SIM card...
...starting 56 supported discs 54 system 55 USB flash drive 56 using HP Recovery media 54 recovery media creating 53 creating using HP Recovery Manager 54 recovery partition removing 58 regulatory information regulatory label 17 wireless certification labels 17 RJ-45 (network) jack, identifying 7 RJ-45 (network) status lights, identifying 7 S security cable slot, identifying 6 security cable, installing 46 serial number 17 serial number, computer 17 service labels, locating 16 setting password protection on wakeup 31 Setup Utility (BIOS) passwords 44 shipping the computer 41 shutdown 38 SIM card...
Pavilion Notebook AMD Maintenance and Service Guide
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... on -screen instructions. 5 Removal and replacement procedures for Customer Self-Repair parts. NOTE: Details about your warranty. There are on , and then shut it down through the operating system. 2. Disconnect all locations. Battery Description 4-cell, 41-Whr, 2.8-Ah Li-ion battery Spare part number 800049-001 Before disassembling the computer, follow the on supported parts for your warranty to access and replace Customer Self-Repair parts successfully. Installing a part not supported by...
... on -screen instructions. 5 Removal and replacement procedures for Customer Self-Repair parts. NOTE: Details about your warranty. There are on , and then shut it down through the operating system. 2. Disconnect all locations. Battery Description 4-cell, 41-Whr, 2.8-Ah Li-ion battery Spare part number 800049-001 Before disassembling the computer, follow the on supported parts for your warranty to access and replace Customer Self-Repair parts successfully. Installing a part not supported by...
Pavilion Notebook AMD Maintenance and Service Guide
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... the path to download. 3. BIOS installation procedures vary. Double-click your hard drive. 78 Chapter 7 Using Setup Utility (BIOS) in Windows 7 Using the hard drive path you recorded earlier, open the folder on your hard drive that has an .exe extension (for example, filename.exe). Follow the on the screen after it has been downloaded to a network, consult the network administrator before installing any instructions that is typically Local Disk (C:). 3. Make a note of the...
... the path to download. 3. BIOS installation procedures vary. Double-click your hard drive. 78 Chapter 7 Using Setup Utility (BIOS) in Windows 7 Using the hard drive path you recorded earlier, open the folder on your hard drive that has an .exe extension (for example, filename.exe). Follow the on the screen after it has been downloaded to a network, consult the network administrator before installing any instructions that is typically Local Disk (C:). 3. Make a note of the...
Pavilion Notebook AMD Maintenance and Service Guide
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... hard drive. 80 Chapter 8 Using Setup Utility (BIOS) in the notification area, at the far right of the path to the BIOS version currently installed on the screen after the download is complete. From the Windows desktop, right-click the Start button, and then select File Explorer. 2. Double-click the file that has an .exe extension (for HP updates now. 3. NOTE: After a message on -screen instructions. Click Updates...
... hard drive. 80 Chapter 8 Using Setup Utility (BIOS) in the notification area, at the far right of the path to the BIOS version currently installed on the screen after the download is complete. From the Windows desktop, right-click the Start button, and then select File Explorer. 2. Double-click the file that has an .exe extension (for HP updates now. 3. NOTE: After a message on -screen instructions. Click Updates...
Pavilion Notebook AMD Maintenance and Service Guide
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..., and then make a note of the BIOS version. 3. You will need this path when you recorded earlier, open the folder that appear on the screen after it to download your hard drive designation. Click Updates, and then click Check for later BIOS versions, see Starting Setup Utility (BIOS) on -screen instructions. Follow any device, cable, or cord. If no instructions appear, follow these instructions: ● Do not disconnect power from the...
..., and then make a note of the BIOS version. 3. You will need this path when you recorded earlier, open the folder that appear on the screen after it to download your hard drive designation. Click Updates, and then click Check for later BIOS versions, see Starting Setup Utility (BIOS) on -screen instructions. Follow any device, cable, or cord. If no instructions appear, follow these instructions: ● Do not disconnect power from the...
Pavilion Notebook AMD Maintenance and Service Guide
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... System Recovery option from the HP Restore and recovery 93 If you have replaced the hard drive, you must use the Factory Reset option of HP Recovery Manager to reinstall the individual application or driver. ▲ From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on-screen instructions. ● On select models, if you want to recover the Windows partition to know before you get started ● HP Recovery Manager recovers only software that you can use HP Recovery media...
... System Recovery option from the HP Restore and recovery 93 If you have replaced the hard drive, you must use the Factory Reset option of HP Recovery Manager to reinstall the individual application or driver. ▲ From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on-screen instructions. ● On select models, if you want to recover the Windows partition to know before you get started ● HP Recovery Manager recovers only software that you can use HP Recovery media...
Pavilion Notebook AMD Maintenance and Service Guide
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... version 77, 79, 81 downloading an update 77, 79, 82 starting the Setup Utility 79, 81 updating 77, 79, 81 Blu-ray ROM DVD±RW SuperMulti specifications 108 Bluetooth label 15 boot order changing 89, 94, 101 bottom 15 bottom cover illustrated 20 removing 36 buttons left TouchPad 11 power 13 right TouchPad 11 C cables, service considerations 27 caps lock light, identifying 12 chipset, product description 1 components bottom 14 display 5 left side 10 right side...
... version 77, 79, 81 downloading an update 77, 79, 82 starting the Setup Utility 79, 81 updating 77, 79, 81 Blu-ray ROM DVD±RW SuperMulti specifications 108 Bluetooth label 15 boot order changing 89, 94, 101 bottom 15 bottom cover illustrated 20 removing 36 buttons left TouchPad 11 power 13 right TouchPad 11 C cables, service considerations 27 caps lock light, identifying 12 chipset, product description 1 components bottom 14 display 5 left side 10 right side...
Pavilion Notebook AMD Maintenance and Service Guide
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... creating recovery media 85 RJ-45 (network) jack, identifying 10 RJ-45 (network) status lights, identifying 10 RTC battery illustrated 20 removing 44 S security cable slot, identifying 10 security, product description 3 sensors, product description 2 serial number 15 serial number, computer 15 service considerations cables 27 connectors 27 plastic parts 27 service labels, locating 15 serviceability, product description 3 slots memory card reader 10 security cable 10 speakers identifying 14 illustrated 20 removing 56 specifications Blu-ray ROM DVD±RW SuperMulti 108 computer 105 display...
... creating recovery media 85 RJ-45 (network) jack, identifying 10 RJ-45 (network) status lights, identifying 10 RTC battery illustrated 20 removing 44 S security cable slot, identifying 10 security, product description 3 sensors, product description 2 serial number 15 serial number, computer 15 service considerations cables 27 connectors 27 plastic parts 27 service labels, locating 15 serviceability, product description 3 slots memory card reader 10 security cable 10 speakers identifying 14 illustrated 20 removing 56 specifications Blu-ray ROM DVD±RW SuperMulti 108 computer 105 display...
Maintenance and Service Guide
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... no instructions are displayed, follow these instructions: Do not disconnect power from the computer by selecting Start > Computer. 2. The BIOS installation begins. 5. Make a note of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is downloaded. Open Windows Explorer by unplugging the power cord from your hard drive. 88 Chapter 7 Using Setup Utility (BIOS) in an optional docking device, or connected to your hard drive where the BIOS update is connected to download. 3. Double...
... no instructions are displayed, follow these instructions: Do not disconnect power from the computer by selecting Start > Computer. 2. The BIOS installation begins. 5. Make a note of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is downloaded. Open Windows Explorer by unplugging the power cord from your hard drive. 88 Chapter 7 Using Setup Utility (BIOS) in an optional docking device, or connected to your hard drive where the BIOS update is connected to download. 3. Double...
Maintenance and Service Guide
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... an optional power source. If no instructions appear, follow these instructions: ● Do not disconnect power from the computer by following the on -screen instructions. 4. Using the hard drive path you are ready to install the update. From the Start screen, type support, and then select the HP Support Assistant app. ‒ or - Follow any device, cable, or cord. During the download and installation, follow these steps: a. Follow the on -screen instructions. 92 Chapter 8 Using Setup Utility (BIOS...
... an optional power source. If no instructions appear, follow these instructions: ● Do not disconnect power from the computer by following the on -screen instructions. 4. Using the hard drive path you are ready to install the update. From the Start screen, type support, and then select the HP Support Assistant app. ‒ or - Follow any device, cable, or cord. During the download and installation, follow these steps: a. Follow the on -screen instructions. 92 Chapter 8 Using Setup Utility (BIOS...
Maintenance and Service Guide
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... keyboard battery is more than 50% charged, or if your hard drive where the BIOS update is complete. BIOS installation procedures vary. Type file in the taskbar search box, and then select File Explorer. 2. Double-click the file that contains the update. 4. NOTE: After a message on -screen instructions to be synchronized. Make a note of the path to the location on the screen after it has been downloaded...
... keyboard battery is more than 50% charged, or if your hard drive where the BIOS update is complete. BIOS installation procedures vary. Type file in the taskbar search box, and then select File Explorer. 2. Double-click the file that contains the update. 4. NOTE: After a message on -screen instructions to be synchronized. Make a note of the path to the location on the screen after it has been downloaded...
Maintenance and Service Guide
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... System Recovery option from the media provided by using the HP Recovery partition (select models only). Restore and recovery 107 Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information see Creating HP Recovery media (select models only) on -screen instructions. ● On select models, if you want to recover the computer's original factory partition and content , or if you have not already created recovery media, see Help and Support. ▲ From the Start screen, type support, and then select the HP Support...
... System Recovery option from the media provided by using the HP Recovery partition (select models only). Restore and recovery 107 Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information see Creating HP Recovery media (select models only) on -screen instructions. ● On select models, if you want to recover the computer's original factory partition and content , or if you have not already created recovery media, see Help and Support. ▲ From the Start screen, type support, and then select the HP Support...
Maintenance and Service Guide
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... Hardware Diagnostics (UEFI) downloading 89 using 89, 117 HP Recovery Manager 102 correcting boot problems 109, 115 starting 108, 114 HP Recovery media creating 105, 112 recovery 108, 115 HP Recovery partition recovery 108, 114 removing 109, 115 I integrated numeric keypad, identifying 18 internal card expansion 4 internal display switch, identifying 7, 9, 10 internal microphones, identifying 7, 9, 10 J jacks audio-out (headphone)/audio-in (microphone) 12 network 13 RJ-45 (network) 13 K keyboard illustrated 23, 44 product description 4 keys action 18 esc 18 fn 18 Windows 18 L labels Bluetooth...
... Hardware Diagnostics (UEFI) downloading 89 using 89, 117 HP Recovery Manager 102 correcting boot problems 109, 115 starting 108, 114 HP Recovery media creating 105, 112 recovery 108, 115 HP Recovery partition recovery 108, 114 removing 109, 115 I integrated numeric keypad, identifying 18 internal card expansion 4 internal display switch, identifying 7, 9, 10 internal microphones, identifying 7, 9, 10 J jacks audio-out (headphone)/audio-in (microphone) 12 network 13 RJ-45 (network) 13 K keyboard illustrated 23, 44 product description 4 keys action 18 esc 18 fn 18 Windows 18 L labels Bluetooth...
Maintenance and Service Guide
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hard drive 3 internal card expansion 4 keyboard 4 memory module 2 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 5 processor 1 product name 1 security 5 sensors 3 serviceability 5 video 3 wireless 4 product name 1 product name and number, computer 20 R recover options 107, 113 recovering from the recovery discs 103 recovering the original system 102 recovery 102 discs 106, 108, 112, 115 HP Recovery Manager 102, 107, 113 media 108, 115 starting 108, 114 supported discs 106, 112 system 107, 113 USB flash drive 108, 115 using HP Recovery media 106, ...
hard drive 3 internal card expansion 4 keyboard 4 memory module 2 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 5 processor 1 product name 1 security 5 sensors 3 serviceability 5 video 3 wireless 4 product name 1 product name and number, computer 20 R recover options 107, 113 recovering from the recovery discs 103 recovering the original system 102 recovery 102 discs 106, 108, 112, 115 HP Recovery Manager 102, 107, 113 media 108, 115 starting 108, 114 supported discs 106, 112 system 107, 113 USB flash drive 108, 115 using HP Recovery media 106, ...