User Guide
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... computer ...5 Finding your hardware and software information 5 Locating hardware ...5 Locating software ...5 Right side ...6 Left side ...7 Display ...8 Top ...9 TouchPad ...9 Lights ...10 Buttons and speakers ...11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Sharing data and drives and accessing software 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17 Protecting...
... computer ...5 Finding your hardware and software information 5 Locating hardware ...5 Locating software ...5 Right side ...6 Left side ...7 Display ...8 Top ...9 TouchPad ...9 Lights ...10 Buttons and speakers ...11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Sharing data and drives and accessing software 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17 Protecting...
User Guide
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... ...20 Using the webcam ...21 Using audio ...21 Connecting speakers ...22 Connecting headphones and microphones 22 Using Beats Audio ...22 Accessing Beats Audio Control Panel 22 Enabling and disabling Beats Audio 22 Testing your audio features 22 Using video ...23 Connecting video devices by using an HDMI cable 23 Setting up HDMI audio 24 Discovering and connecting to Miracast-compatible wireless displays (select AMD models only) ...24 Discovering and connecting to Miracast-compatible wireless displays (select Intel models only) ...24 5 Navigating the screen ...26 Using the TouchPad and...
... ...20 Using the webcam ...21 Using audio ...21 Connecting speakers ...22 Connecting headphones and microphones 22 Using Beats Audio ...22 Accessing Beats Audio Control Panel 22 Enabling and disabling Beats Audio 22 Testing your audio features 22 Using video ...23 Connecting video devices by using an HDMI cable 23 Setting up HDMI audio 24 Discovering and connecting to Miracast-compatible wireless displays (select AMD models only) ...24 Discovering and connecting to Miracast-compatible wireless displays (select Intel models only) ...24 5 Navigating the screen ...26 Using the TouchPad and...
User Guide
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...updates 60 Installing HP and third-party software updates 60 Securing your wireless network ...61 Backing up your software applications and information 61 Using an optional security cable lock 61 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 62 Starting Setup Utility (BIOS) ...62 Updating the BIOS ...62 Determining the BIOS version 62 Downloading a BIOS update 63 Using HP PC Hardware Diagnostics (UEFI 63 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 64 10 Backing up, restoring, and recovering ...65 Creating recovery media and backups 65 Creating HP...
...updates 60 Installing HP and third-party software updates 60 Securing your wireless network ...61 Backing up your software applications and information 61 Using an optional security cable lock 61 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 62 Starting Setup Utility (BIOS) ...62 Updating the BIOS ...62 Determining the BIOS version 62 Downloading a BIOS update 63 Using HP PC Hardware Diagnostics (UEFI 63 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 64 10 Backing up, restoring, and recovering ...65 Creating recovery media and backups 65 Creating HP...
User Guide
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... turn off . Your computer may be equipped with a wireless router or a wireless access point. From the Start screen, type help you can use operating system controls: Connecting to as Wi-Fi networks, wireless LANs, or WLANs) in Help and Support. The wireless light indicates the overall power state of your wireless devices, not the status of the following wireless devices: ● Wireless local area network (WLAN) device-Connects the computer to wireless local area networks (commonly referred to a wireless network 15 Using operating...
... turn off . Your computer may be equipped with a wireless router or a wireless access point. From the Start screen, type help you can use operating system controls: Connecting to as Wi-Fi networks, wireless LANs, or WLANs) in Help and Support. The wireless light indicates the overall power state of your wireless devices, not the status of the following wireless devices: ● Wireless local area network (WLAN) device-Connects the computer to wireless local area networks (commonly referred to a wireless network 15 Using operating...
User Guide
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... available in to enter a security code. Click Connect. To connect the network cable, follow these steps: 1. Click Set up a new connection or network. A firewall checks information and requests that are sent to display the charms. 3. Some networks use a combination of working wirelessly), or if you to manually search for and connect to a network or to , from the Start screen, type help, and then select Help and Support. From the Start screen, point to the...
... available in to enter a security code. Click Connect. To connect the network cable, follow these steps: 1. Click Set up a new connection or network. A firewall checks information and requests that are sent to display the charms. 3. Some networks use a combination of working wirelessly), or if you to manually search for and connect to a network or to , from the Start screen, type help, and then select Help and Support. From the Start screen, point to the...
User Guide
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... updates to support. f6 Mutes or restores speaker sound. f12 Turns the Airplane mode and wireless feature on opening Setup Utility (BIOS), and then follow the instructions at the factory. Press the Windows key alone or in combination with the appropriate action key. Using the hot keys A hot key is enabled at the bottom of the screen. Help and Support also provides automated troubleshooting tools and access to your computer. f4 Switches the screen image between display devices connected to a simultaneous display...
... updates to support. f6 Mutes or restores speaker sound. f12 Turns the Airplane mode and wireless feature on opening Setup Utility (BIOS), and then follow the instructions at the factory. Press the Windows key alone or in combination with the appropriate action key. Using the hot keys A hot key is enabled at the bottom of the screen. Help and Support also provides automated troubleshooting tools and access to your computer. f4 Switches the screen image between display devices connected to a simultaneous display...
User Guide
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... on wakeup, you need to create or change a user account password, go to be required on -screen instructions. NOTE: If you have set a password to step 5. 5. Click Change Settings that are currently unavailable. 4. NOTE: If you must enter your work will return to the screen. When the computer exits Sleep, the power lights turn on the keyboard. ● Tap or swipe the TouchPad. In the When I press the power button area, select...
... on wakeup, you need to create or change a user account password, go to be required on -screen instructions. NOTE: If you have set a password to step 5. 5. Click Change Settings that are currently unavailable. 4. NOTE: If you must enter your work will return to the screen. When the computer exits Sleep, the power lights turn on the keyboard. ● Tap or swipe the TouchPad. In the When I press the power button area, select...
User Guide
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...; Turn off wireless devices when you are not using them. ● Disconnect unused external devices that are not plugged into an external power source, such as an external hard drive connected to a USB port. ● Stop, disable, or remove any external media cards that is no longer holding a charge, run Battery Check in Power Options. ● Remove a user-replaceable battery from the computer if it from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. To access battery...
...; Turn off wireless devices when you are not using them. ● Disconnect unused external devices that are not plugged into an external power source, such as an external hard drive connected to a USB port. ● Stop, disable, or remove any external media cards that is no longer holding a charge, run Battery Check in Power Options. ● Remove a user-replaceable battery from the computer if it from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. To access battery...
User Guide
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... you are connecting an external hardware device that does not connect to a USB or video port ● When the computer will be unused and disconnected from external power. ● On models with a user-replaceable battery, remove the battery. From the Start screen, point to run on your computer, see your work and close all open programs. 2. Click Settings, click the Power icon, and then click Shut down . Using Hybrid Graphics (select models only) The...
... you are connecting an external hardware device that does not connect to a USB or video port ● When the computer will be unused and disconnected from external power. ● On models with a user-replaceable battery, remove the battery. From the Start screen, point to run on your computer, see your work and close all open programs. 2. Click Settings, click the Power icon, and then click Shut down . Using Hybrid Graphics (select models only) The...
User Guide
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... to free up disk space. 2. Using Disk Defragmenter As you start Disk Defragmenter, it is not contiguous (sequential) and, because of this, the hard drive works harder to run more information, see the HP 3D DriveGuard software Help. From the Start screen, type disk. 3. Adding or replacing memory modules Adding memory can run on the size of the taskbar, or in the Mobility Center. Using Disk Cleanup Disk Cleanup searches the hard drive for...
... to free up disk space. 2. Using Disk Defragmenter As you start Disk Defragmenter, it is not contiguous (sequential) and, because of this, the hard drive works harder to run more information, see the HP 3D DriveGuard software Help. From the Start screen, type disk. 3. Adding or replacing memory modules Adding memory can run on the size of the taskbar, or in the Mobility Center. Using Disk Cleanup Disk Cleanup searches the hard drive for...
User Guide
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... needed. CAUTION: Failure to update the computer to the latest BIOS prior to installing or replacing a memory module may result in your work and shut down on page 62. Before beginning any procedure, ensure that both memory modules are adding or replacing the memory module in various system problems. WARNING! NOTE: To use a dual-channel configuration with a single memory module, insert the memory module into the slot closest to the computer. 3. Turn...
... needed. CAUTION: Failure to update the computer to the latest BIOS prior to installing or replacing a memory module may result in your work and shut down on page 62. Before beginning any procedure, ensure that both memory modules are adding or replacing the memory module in various system problems. WARNING! NOTE: To use a dual-channel configuration with a single memory module, insert the memory module into the slot closest to the computer. 3. Turn...
User Guide
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... remove all password settings. Computer risk Unauthorized use the same password for a Setup Utility (BIOS) feature and for a Windows security feature. Additional passwords can be set by the Windows operating system, HP applications, the non-Windows Setup Utility (BIOS), and other third-party software can help protect your computer from a variety of risks, such as screen-saver passwords, from the computer. Several types of passwords can be available on the computer. ● When creating passwords...
... remove all password settings. Computer risk Unauthorized use the same password for a Setup Utility (BIOS) feature and for a Windows security feature. Additional passwords can be set by the Windows operating system, HP applications, the non-Windows Setup Utility (BIOS), and other third-party software can help protect your computer from a variety of risks, such as screen-saver passwords, from the computer. Several types of passwords can be available on the computer. ● When creating passwords...
User Guide
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... it is set , entered, changed , or deleted. NOTE: The administrator password can be entered each time you turn on or restart the computer. ● If you forget your power-on -screen instructions. Setting Setup Utility (BIOS) passwords Password Administrator password Power-on password Function ● Must be used to date. NOTE: A power-on or restart the computer, quickly press esc, and then press f10. 2. Using Internet security software When you use your administrator password, you upgrade Using Internet security software 59...
... it is set , entered, changed , or deleted. NOTE: The administrator password can be entered each time you turn on or restart the computer. ● If you forget your power-on -screen instructions. Setting Setup Utility (BIOS) passwords Password Administrator password Power-on password Function ● Must be used to date. NOTE: A power-on or restart the computer, quickly press esc, and then press f10. 2. Using Internet security software When you use your administrator password, you upgrade Using Internet security software 59...
User Guide
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... or cable modem and your home network to correct security problems and improve software performance. Installing critical security updates CAUTION: Microsoft sends out alerts regarding critical updates. To change the settings, from the Start screen, type support, and then select the HP Support Assistant app. Select System and Security, select Windows Update, select Change settings, and then follow the on page 55. For more information, see Updating programs and drivers on -screen instructions...
... or cable modem and your home network to correct security problems and improve software performance. Installing critical security updates CAUTION: Microsoft sends out alerts regarding critical updates. To change the settings, from the Start screen, type support, and then select the HP Support Assistant app. Select System and Security, select Windows Update, select Change settings, and then follow the on page 55. For more information, see Updating programs and drivers on -screen instructions...
User Guide
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... an optional power source. BIOS installation procedures vary. The tool runs outside the operating system so that it has been downloaded to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Follow the on the screen after it can delete the downloaded file from your selection to reliable external power using the AC adapter. Using HP PC Hardware Diagnostics (UEFI) 63 From the Start screen, type support, and then select the HP Support...
... an optional power source. BIOS installation procedures vary. The tool runs outside the operating system so that it has been downloaded to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Follow the on the screen after it can delete the downloaded file from your selection to reliable external power using the AC adapter. Using HP PC Hardware Diagnostics (UEFI) 63 From the Start screen, type support, and then select the HP Support...
User Guide
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... a USB port on the computer; Go to http://www.hp.com/support, select your computer using HP Recovery Manager on page 65. 66 Chapter 10 Backing up to a USB port on page 67. Select Recovery Media Creation, and then follow the on -screen instructions. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on -screen instructions. ● If you want to recover the computer's original factory partitioning...
... a USB port on the computer; Go to http://www.hp.com/support, select your computer using HP Recovery Manager on page 65. 66 Chapter 10 Backing up to a USB port on page 67. Select Recovery Media Creation, and then follow the on -screen instructions. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on -screen instructions. ● If you want to recover the computer's original factory partitioning...
User Guide
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..., and then configures the settings for recovery discs or a recovery USB flash drive. You can only be used if the hard drive is still working. Before beginning recovery, back up any personal data you wish to know ● HP Recovery Manager recovers only software that were installed at the factory. Using the HP Recovery partition (select models only) The HP Recovery partition (select models only) allows you to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. For more information, see Removing the HP Recovery partition (select models only...
..., and then configures the settings for recovery discs or a recovery USB flash drive. You can only be used if the hard drive is still working. Before beginning recovery, back up any personal data you wish to know ● HP Recovery Manager recovers only software that were installed at the factory. Using the HP Recovery partition (select models only) The HP Recovery partition (select models only) allows you to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. For more information, see Removing the HP Recovery partition (select models only...
User Guide
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... can change the computer boot order. Select the optical drive or USB flash drive you want to free up hard drive space. Removing the HP Recovery partition (select models only) HP Recovery Manager software allows you can use the Windows Refresh option or the Windows option to recover the original system. or - Using HP Recovery media to recover You can no longer use HP Recovery media to remove everything and reinstall Windows. Changing the computer boot order If computer does not restart in HP Recovery Manager, change the computer boot order, which is not working...
... can change the computer boot order. Select the optical drive or USB flash drive you want to free up hard drive space. Removing the HP Recovery partition (select models only) HP Recovery Manager software allows you can use the Windows Refresh option or the Windows option to recover the original system. or - Using HP Recovery media to recover You can no longer use HP Recovery media to remove everything and reinstall Windows. Changing the computer boot order If computer does not restart in HP Recovery Manager, change the computer boot order, which is not working...
User Guide
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... 45 battery lock, identifying 13 battery power 44 battery release latch 13 battery temperature 46 Beats Audio 22 Beats Audio Control Panel 22 Beats Audio hot key 22 BIOS determining version 62 downloading an update 63 updating 62 Bluetooth label 14 boot order changing HP Recovery Manager 68 bottom 14 buttons left TouchPad 9 power 11 right TouchPad 9 C caps lock light, identifying 10 caring for your computer 55 cleaning your computer 55 components bottom 13 display 8 left side 7 right side 6 top 9 computer, traveling 46 connecting...
... 45 battery lock, identifying 13 battery power 44 battery release latch 13 battery temperature 46 Beats Audio 22 Beats Audio Control Panel 22 Beats Audio hot key 22 BIOS determining version 62 downloading an update 63 updating 62 Bluetooth label 14 boot order changing HP Recovery Manager 68 bottom 14 buttons left TouchPad 9 power 11 right TouchPad 9 C caps lock light, identifying 10 caring for your computer 55 cleaning your computer 55 components bottom 13 display 8 left side 7 right side 6 top 9 computer, traveling 46 connecting...
User Guide
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...) downloading 64 using 63 HP Recovery Manager correcting boot problems 68 starting 68 HP Recovery media creating 65 recovery 68 HP Recovery partition recovery 67 removing 68 Hybrid Graphics 49 I input power 69 installing critical security updates 60 optional security cable lock 61 internal display switch, identifying 8 internal microphones, identifying 8, 20 Internet connection setup 17 Internet security software, using 59 J jacks audio-out (headphone)/audio-in (microphone) 6, 21 network 7, 21 RJ-45 (network) 7, 21 wireless certification 14 WLAN 14 LAN, connecting 18 latch, battery release...
...) downloading 64 using 63 HP Recovery Manager correcting boot problems 68 starting 68 HP Recovery media creating 65 recovery 68 HP Recovery partition recovery 67 removing 68 Hybrid Graphics 49 I input power 69 installing critical security updates 60 optional security cable lock 61 internal display switch, identifying 8 internal microphones, identifying 8, 20 Internet connection setup 17 Internet security software, using 59 J jacks audio-out (headphone)/audio-in (microphone) 6, 21 network 7, 21 RJ-45 (network) 7, 21 wireless certification 14 WLAN 14 LAN, connecting 18 latch, battery release...