HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma
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... with Serial ATA hard disk drives. Page 6 The Intel Matrix Storage Technology solution technology provides improved performance and reliability, as well as support for the SATA Advanced Host Controller (AHCI) Interface. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for disk traffic, and provides link power management with Intel® Application Accelerator drivers. Updates to the Intel Matrix Storage Manager driver are configured...
... with Serial ATA hard disk drives. Page 6 The Intel Matrix Storage Technology solution technology provides improved performance and reliability, as well as support for the SATA Advanced Host Controller (AHCI) Interface. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for disk traffic, and provides link power management with Intel® Application Accelerator drivers. Updates to the Intel Matrix Storage Manager driver are configured...
HP Pavillion 14 Notebook PC Maintenance and Service Guide
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... the operating system. 2. Remove the service cover (see Battery on -screen instructions. Click Support & Drivers > click Drivers & Software. 3. Click the link for the most recent BIOS. 8. Under Step 2: Select a Download, click the BIOS link. 7. Disconnect all external devices from the computer. 3. Remove the memory module: 1. Click the Download button, and then follow these steps: 1. Turn off or in various system problems. To update BIOS: 1. Spread the retaining tabs (1) on page 38). Remove the battery (see Optical drive on...
... the operating system. 2. Remove the service cover (see Battery on -screen instructions. Click Support & Drivers > click Drivers & Software. 3. Click the link for the most recent BIOS. 8. Under Step 2: Select a Download, click the BIOS link. 7. Disconnect all external devices from the computer. 3. Remove the memory module: 1. Click the Download button, and then follow these steps: 1. Turn off or in various system problems. To update BIOS: 1. Spread the retaining tabs (1) on page 38). Remove the battery (see Optical drive on...
HP Pavillion 14 Notebook PC Maintenance and Service Guide
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... hard drive designation is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is complete. Make a note of the date, name, or other identifier. Make a note of the path to the location on -screen instructions. 4. Do not shut down the computer or initiate Sleep. Follow the on your computer to a network, consult the network administrator before installing any device, cable, or cord. 1. Downloading a BIOS update...
... hard drive designation is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is complete. Make a note of the date, name, or other identifier. Make a note of the path to the location on -screen instructions. 4. Do not shut down the computer or initiate Sleep. Follow the on your computer to a network, consult the network administrator before installing any device, cable, or cord. 1. Downloading a BIOS update...
HP Pavillion 14 Notebook PC Maintenance and Service Guide
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... that you have replaced the hard drive, you can use the Factory Reset option of removed traditional applications will be available for installation through the Drivers and Applications Reinstall option in the bottom-right corner of the screen to display the charms. 2. NOTE: During Refresh, a list of HP Recovery media to restore the factory image to the replacement drive. From the Start screen, type h, and then select Help and Support. Click Change PC settings in HP Recovery Manager. Under Refresh...
... that you have replaced the hard drive, you can use the Factory Reset option of removed traditional applications will be available for installation through the Drivers and Applications Reinstall option in the bottom-right corner of the screen to display the charms. 2. NOTE: During Refresh, a list of HP Recovery media to restore the factory image to the replacement drive. From the Start screen, type h, and then select Help and Support. Click Change PC settings in HP Recovery Manager. Under Refresh...
HP Pavillion 14 Notebook PC Maintenance and Service Guide
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... remove the HP Recovery partition: 1. Follow the on your computer or into a USB port on -screen instructions. Create HP Recovery media before removing the Recovery partition to ensure you created. 2. Press and hold esc while the computer is not working properly. 1. Follow these steps to continue. Follow the on page 97. 3. Restore and recovery 97 See Changing the computer boot order on -screen instructions. From the Start screen, type recovery, and then select HP Recovery Manager. 2. or - If possible, back up hard drive...
... remove the HP Recovery partition: 1. Follow the on your computer or into a USB port on -screen instructions. Create HP Recovery media before removing the Recovery partition to ensure you created. 2. Press and hold esc while the computer is not working properly. 1. Follow these steps to continue. Follow the on page 97. 3. Restore and recovery 97 See Changing the computer boot order on -screen instructions. From the Start screen, type recovery, and then select HP Recovery Manager. 2. or - If possible, back up hard drive...
HP Pavillion 14 Notebook PC Maintenance and Service Guide
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... I internal display switch locations 5 J jacks audio-out 11 headphone 11 K key components 8 keyboard product description 3 removal 46 spare part number 19 spare part numbers 19, 28, 29, 46 spare spare number 19 keys Action 8 esc 8 fn 8 Windows logo 8 L left-side components 11 light components 9 lights AC adapter 13 caps lock 9 hard drive 12 power 9, 12 webcam 6 wireless 9 M mass storage device illustrated 24 precautions 32 Memory card reader 11 memory module product description 2 removal 44 spare part numbers 21, 27, 44 microphone location 6 product description 2 model name 1 monitor port 11...
... I internal display switch locations 5 J jacks audio-out 11 headphone 11 K key components 8 keyboard product description 3 removal 46 spare part number 19 spare part numbers 19, 28, 29, 46 spare spare number 19 keys Action 8 esc 8 fn 8 Windows logo 8 L left-side components 11 light components 9 lights AC adapter 13 caps lock 9 hard drive 12 power 9, 12 webcam 6 wireless 9 M mass storage device illustrated 24 precautions 32 Memory card reader 11 memory module product description 2 removal 44 spare part numbers 21, 27, 44 microphone location 6 product description 2 model name 1 monitor port 11...
HP Pavillion 14 Notebook PC Maintenance and Service Guide
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memory module 2 microphone 2 operating system 4 optical drive 2 pointing device 3 ports 3 power requirements 3 processors 1 product name 1 security 3 serviceability 4 video 2 wireless 3 product name 1 R removal/replacement procedures 36, 46 right-side components 13 RJ-45 jack 13 RTC Battery spare part number 26 RTC battery removal 60 spare part number 21, 60 Rubber Kit, spare part number 21, 23, 29 S Screw Kit, spare part number 25, 29 security cable slot 13 security, product description 3 service considerations cables 32 connectors 32 plastic parts 31 service cover location 15...
memory module 2 microphone 2 operating system 4 optical drive 2 pointing device 3 ports 3 power requirements 3 processors 1 product name 1 security 3 serviceability 4 video 2 wireless 3 product name 1 R removal/replacement procedures 36, 46 right-side components 13 RJ-45 jack 13 RTC Battery spare part number 26 RTC battery removal 60 spare part number 21, 60 Rubber Kit, spare part number 21, 23, 29 S Screw Kit, spare part number 25, 29 security cable slot 13 security, product description 3 service considerations cables 32 connectors 32 plastic parts 31 service cover location 15...
User Guide
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... and software information 4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons and speakers ...10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls 14 Using the wireless button 14 Using operating system controls 14 Using a WLAN ...15 Using an Internet service provider 15 Setting up a WLAN 15 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 16 Using Bluetooth wireless devices (select models...
... and software information 4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons and speakers ...10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls 14 Using the wireless button 14 Using operating system controls 14 Using a WLAN ...15 Using an Internet service provider 15 Setting up a WLAN 15 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 16 Using Bluetooth wireless devices (select models...
User Guide
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... Replacing a hard drive ...51 Using HP 3D DriveGuard (select models only 53 Using Disk Defragmenter 53 Using Disk Cleanup ...54 Adding or replacing memory modules 54 Updating programs and drivers ...56 Cleaning your computer ...56 Cleaning the display, sides, and cover 57 Cleaning the TouchPad and keyboard 57 Traveling with or shipping your computer 57 9 Securing your computer and information ...59 Using passwords ...59 Setting Windows passwords 60 Setting Setup Utility (BIOS) passwords 60 Using Internet security software ...60 Using antivirus software ...61 Using firewall software...
... Replacing a hard drive ...51 Using HP 3D DriveGuard (select models only 53 Using Disk Defragmenter 53 Using Disk Cleanup ...54 Adding or replacing memory modules 54 Updating programs and drivers ...56 Cleaning your computer ...56 Cleaning the display, sides, and cover 57 Cleaning the TouchPad and keyboard 57 Traveling with or shipping your computer 57 9 Securing your computer and information ...59 Using passwords ...59 Setting Windows passwords 60 Setting Setup Utility (BIOS) passwords 60 Using Internet security software ...60 Using antivirus software ...61 Using firewall software...
User Guide
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... accommodate a large number of modem you must establish an account with your wireless router to a wireless network 15 Using a WLAN With a WLAN device, you need the following equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from the Start screen, type h, and then select Help and Support. Check with an Internet service provider (ISP). To use operating system controls: 1. From the Start screen, type n, and then select Settings. 2.
... accommodate a large number of modem you must establish an account with your wireless router to a wireless network 15 Using a WLAN With a WLAN device, you need the following equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from the Start screen, type h, and then select Help and Support. Check with an Internet service provider (ISP). To use operating system controls: 1. From the Start screen, type n, and then select Settings. 2.
User Guide
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... your wireless signals travel) depends on WLAN implementation, router manufacturer, and interference from the Windows desktop, rightclick the network status icon, and then select Open Network and Sharing Center. Connecting to the equipment, do not see the Bluetooth software Help. To connect the network cable, follow these steps: 1. NOTE: The functional range (how far your office. A LAN connection uses a network cable and is made, place the mouse pointer...
... your wireless signals travel) depends on WLAN implementation, router manufacturer, and interference from the Windows desktop, rightclick the network status icon, and then select Open Network and Sharing Center. Connecting to the equipment, do not see the Bluetooth software Help. To connect the network cable, follow these steps: 1. NOTE: The functional range (how far your office. A LAN connection uses a network cable and is made, place the mouse pointer...
User Guide
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... audio component, or a high-speed HDMI device. Sharing media and data between devices sMedio 360 empowers users to communicate up close with your Android 4.0 smart phone. To access this guide, from your computer and your instant messaging software, capture and share video, and take still photos. ▲ To start the webcam, from the Start screen, type c, and then select CyberLink YouCam from the list of USB ports, see Using a USB device...
... audio component, or a high-speed HDMI device. Sharing media and data between devices sMedio 360 empowers users to communicate up close with your Android 4.0 smart phone. To access this guide, from your computer and your instant messaging software, capture and share video, and take still photos. ▲ To start the webcam, from the Start screen, type c, and then select CyberLink YouCam from the list of USB ports, see Using a USB device...
User Guide
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Your computer supports power plans to a disc or an external media card. You can operate on either battery power or external power. For more information, see Enabling and exiting user-initiated hibernation on and the computer returns to the screen where you stopped working. CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video playback functionality, or loss of information, do not initiate Sleep while reading...
Your computer supports power plans to a disc or an external media card. You can operate on either battery power or external power. For more information, see Enabling and exiting user-initiated hibernation on and the computer returns to the screen where you stopped working. CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video playback functionality, or loss of information, do not initiate Sleep while reading...
User Guide
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... has an internal hard drive or a solid state drive that stores your computer's software, operating system, and also provides storage for the types of USB port. For added capacity or functionality, connect an external drive (purchased separately), such as a USB keyboard, mouse, external drive, printer, scanner, or USB hub-to know your computer, also allows quick data transfer. Using a USB device Most computers have more than one type of USB ports you store, manage, share, and access information...
... has an internal hard drive or a solid state drive that stores your computer's software, operating system, and also provides storage for the types of USB port. For added capacity or functionality, connect an external drive (purchased separately), such as a USB keyboard, mouse, external drive, printer, scanner, or USB hub-to know your computer, also allows quick data transfer. Using a USB device Most computers have more than one type of USB ports you store, manage, share, and access information...
User Guide
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... improve your drives. 3. Adding or replacing memory modules Adding memory can safely delete to the computer. 3. When your memory isn't big enough to hold all your work , your work and the memory is to expand the amount of electric shock and damage to the equipment, unplug the power cord and remove all external devices connected to free up disk space by pressing the power button. If you are located on...
... improve your drives. 3. Adding or replacing memory modules Adding memory can safely delete to the computer. 3. When your memory isn't big enough to hold all your work , your work and the memory is to expand the amount of electric shock and damage to the equipment, unplug the power cord and remove all external devices connected to free up disk space by pressing the power button. If you are located on...
User Guide
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It is monitored and compared with a set of user-defined security criteria. For more information about computer viruses, from the Start screen, type c, and then select Control Panel. At this location, you can also register to correct security problems and improve software performance. Installing software updates 61 An antivirus program may be software you use the antivirus program of your choice in order to protect all critical updates from...
It is monitored and compared with a set of user-defined security criteria. For more information about computer viruses, from the Start screen, type c, and then select Control Panel. At this location, you can also register to correct security problems and improve software performance. Installing software updates 61 An antivirus program may be software you use the antivirus program of your choice in order to protect all critical updates from...
User Guide
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... Chapter 10 Using Setup Utility (BIOS) and System Diagnostics Using the hard drive path you connect your hard drive designation. BIOS installation procedures vary. The BIOS installation begins. 5. If no instructions are ready to install the update. From the Start screen, type e, and then select File Explorer. 2. NOTE: After a message on the screen reports a successful installation, you to run diagnostic tests to determine if the computer hardware is connected to reliable external power using the AC adapter. Using System...
... Chapter 10 Using Setup Utility (BIOS) and System Diagnostics Using the hard drive path you connect your hard drive designation. BIOS installation procedures vary. The BIOS installation begins. 5. If no instructions are ready to install the update. From the Start screen, type e, and then select File Explorer. 2. NOTE: After a message on the screen reports a successful installation, you to run diagnostic tests to determine if the computer hardware is connected to reliable external power using the AC adapter. Using System...
User Guide
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... hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. This option does not require backing up , restoring, and recovering See Using Windows Refresh for installation through the Drivers and Applications Reinstall option in the image continue to another drive. Minimized Image Recovery installs only drivers and hardware-enabling applications. From the Start screen, type h, and then select Help and Support. ● If you can choose to restore to a previous state without losing your personal information, settings...
... hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. This option does not require backing up , restoring, and recovering See Using Windows Refresh for installation through the Drivers and Applications Reinstall option in the image continue to another drive. Minimized Image Recovery installs only drivers and hardware-enabling applications. From the Start screen, type h, and then select Help and Support. ● If you can choose to restore to a previous state without losing your personal information, settings...
User Guide
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... do 1 H hard drive HP 3D DriveGuard 53 hard drive light 7 hard drive, identifying 12 HDMI configuring audio 25 HDMI port, connecting 24 HDMI port, identifying 6, 20 headphones, connecting 23 Hibernation exiting 36 initiated during critical battery level 38 initiating 36 high-definition devices, connecting 24, 26 hot keys description 33 reveal system information 34 using 33 HP 3D DriveGuard 53 HP and third-party software updates, installing 61 HP Recovery Manager 70 correcting boot problems 71 starting 70 HP Recovery media creating 67 recovery 71 HP Recovery partition 70 recovery 70 removing 71...
... do 1 H hard drive HP 3D DriveGuard 53 hard drive light 7 hard drive, identifying 12 HDMI configuring audio 25 HDMI port, connecting 24 HDMI port, identifying 6, 20 headphones, connecting 23 Hibernation exiting 36 initiated during critical battery level 38 initiating 36 high-definition devices, connecting 24, 26 hot keys description 33 reveal system information 34 using 33 HP 3D DriveGuard 53 HP and third-party software updates, installing 61 HP Recovery Manager 70 correcting boot problems 71 starting 70 HP Recovery media creating 67 recovery 71 HP Recovery partition 70 recovery 70 removing 71...
User Guide
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...power 72 installing critical security updates 61 optional security cable lock 62 integrated webcam, identifying 8, 19 Intel Wireless Display 26 Intel Wireless Music 26 internal display switch, identifying 7 internal microphone, identifying 8, 19 Internet connection setup 15 Internet security software, using 60 J jacks audio-out (headphone) network 5 RJ-45 (network) 5 6, 19 K keyboard hot keys, identifying 33 keys action 11 esc 11 fn 11 Windows logo 11 L labels Bluetooth 13 regulatory 13 serial number 13 service 13 wireless certification 13 WLAN 13 lights AC adapter 5 caps lock 9 hard drive...
...power 72 installing critical security updates 61 optional security cable lock 62 integrated webcam, identifying 8, 19 Intel Wireless Display 26 Intel Wireless Music 26 internal display switch, identifying 7 internal microphone, identifying 8, 19 Internet connection setup 15 Internet security software, using 60 J jacks audio-out (headphone) network 5 RJ-45 (network) 5 6, 19 K keyboard hot keys, identifying 33 keys action 11 esc 11 fn 11 Windows logo 11 L labels Bluetooth 13 regulatory 13 serial number 13 service 13 wireless certification 13 WLAN 13 lights AC adapter 5 caps lock 9 hard drive...