HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... hard disk drive performance and reliability. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to address known issues. The Intel Matrix Storage Technology solution technology provides improved performance and reliability, as well as support for the SATA Advanced Host Controller (AHCI) Interface. Updates to the Intel Matrix Storage Manager driver are configured with Serial...
... hard disk drive performance and reliability. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to address known issues. The Intel Matrix Storage Technology solution technology provides improved performance and reliability, as well as support for the SATA Advanced Host Controller (AHCI) Interface. Updates to the Intel Matrix Storage Manager driver are configured with Serial...
Regulatory, Safety and Environmental Notices User Guide
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... "Press the ESC key for Startup Menu" message is displayed at the bottom of the product, either under the battery, under a user-removable door (or some environments, the use in the United States may apply on the wireless or modem module. Regulatory markings for sale or use of the screen. 2. Press f10 to enter Computer Setup. In some other user-accessible location), or on -board airplanes, in hospitals...
... "Press the ESC key for Startup Menu" message is displayed at the bottom of the product, either under the battery, under a user-removable door (or some environments, the use in the United States may apply on the wireless or modem module. Regulatory markings for sale or use of the screen. 2. Press f10 to enter Computer Setup. In some other user-accessible location), or on -board airplanes, in hospitals...
Regulatory, Safety and Environmental Notices User Guide
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... is a safe failure. Turn off the computer, disconnect it is included with the computer, a replacement battery provided by HP, or a compatible battery purchased as pillows or rugs or clothing, during operation. Also, do not dispose of overheating the computer, do not disassemble, crush, or puncture; However, these conditions to the instructions. Keep the battery away from HP should be used batteries according to...
... is a safe failure. Turn off the computer, disconnect it is included with the computer, a replacement battery provided by HP, or a compatible battery purchased as pillows or rugs or clothing, during operation. Also, do not dispose of overheating the computer, do not disassemble, crush, or puncture; However, these conditions to the instructions. Keep the battery away from HP should be used batteries according to...
User Guide
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...wireless button 22 Using operating system controls 22 Sharing data and drives and accessing software 23 Using a WLAN ...23 Using an Internet service provider 24 Setting up a WLAN 25 Configuring a wireless router 25 Protecting your WLAN 25 Connecting to a WLAN 26 Using Bluetooth wireless devices 26 4 Enjoying entertainment features ...27 Multimedia features ...27 Using the webcam ...30 Using audio ...30 Connecting speakers ...31 Connecting headphones and microphones 31 Testing your audio features 31 Using video ...32 Connecting video devices by using an HDMI cable 32 Setting up HDMI...
...wireless button 22 Using operating system controls 22 Sharing data and drives and accessing software 23 Using a WLAN ...23 Using an Internet service provider 24 Setting up a WLAN 25 Configuring a wireless router 25 Protecting your WLAN 25 Connecting to a WLAN 26 Using Bluetooth wireless devices 26 4 Enjoying entertainment features ...27 Multimedia features ...27 Using the webcam ...30 Using audio ...30 Connecting speakers ...31 Connecting headphones and microphones 31 Testing your audio features 31 Using video ...32 Connecting video devices by using an HDMI cable 32 Setting up HDMI...
User Guide
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...wireless network ...60 Backing up your software applications and information 60 10 Using Setup Utility (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI 61 Starting Setup Utility (BIOS) ...61 Updating the BIOS ...61 Determining the BIOS version 61 Downloading a BIOS update 62 Using HP PC Hardware Diagnostics (UEFI 62 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 63 11 Backing up, restoring, and recovering ...64 Creating recovery media and backups 64 Restore and recovery ...64 Recovering using HP Recovery Manager 65 What you need to know 65 Using HP Recovery media...
...wireless network ...60 Backing up your software applications and information 60 10 Using Setup Utility (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI 61 Starting Setup Utility (BIOS) ...61 Updating the BIOS ...61 Determining the BIOS version 61 Downloading a BIOS update 62 Using HP PC Hardware Diagnostics (UEFI 62 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 63 11 Backing up, restoring, and recovering ...64 Creating recovery media and backups 64 Restore and recovery ...64 Recovering using HP Recovery Manager 65 What you need to know 65 Using HP Recovery media...
User Guide
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... the familiar Start screen (select models only) HP Quick Start gives you the option to use the familiar Start menu from an open HP Quick Start, go the Windows desktop, and then click the HP Quick Start icon on the taskbar. 1 Starting right This computer is a powerful tool designed to enhance your hardware and software information on page 4. Pressing the Windows button or key again will return you haven't already done so, connect to a wireless network. Select HP Picks...
... the familiar Start screen (select models only) HP Quick Start gives you the option to use the familiar Start menu from an open HP Quick Start, go the Windows desktop, and then click the HP Quick Start icon on the taskbar. 1 Starting right This computer is a powerful tool designed to enhance your hardware and software information on page 4. Pressing the Windows button or key again will return you haven't already done so, connect to a wireless network. Select HP Picks...
User Guide
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... the Start screen, type ● support, select the HP Support Assistant app, select My computer, and then select User guides, or go to http://www.hp.com/ergo. ● Proper workstation setup Guidelines for posture and work habits that provide product details, how-to information, and more, use the information in printed format, you request a printed copy of how-to information and troubleshooting tips...
... the Start screen, type ● support, select the HP Support Assistant app, select My computer, and then select User guides, or go to http://www.hp.com/ergo. ● Proper workstation setup Guidelines for posture and work habits that provide product details, how-to information, and more, use the information in printed format, you request a printed copy of how-to information and troubleshooting tips...
User Guide
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... individual devices. The wireless light indicates the overall power state of your computer communicates with a wireless router or a wireless access point. ● Bluetooth device-Creates a personal area network (PAN) to connect to other . If the wireless light is amber when all wireless devices are enabled at home, you can use the wireless button to turn on the model. 3 Connecting to a network Your computer can travel with you wherever you get connected to that world. From the Start screen, type...
... individual devices. The wireless light indicates the overall power state of your computer communicates with a wireless router or a wireless access point. ● Bluetooth device-Creates a personal area network (PAN) to connect to other . If the wireless light is amber when all wireless devices are enabled at home, you can use the wireless button to turn on the model. 3 Connecting to a network Your computer can travel with you wherever you get connected to that world. From the Start screen, type...
User Guide
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... a powerful video device that the external device is connected to the correct port on your favorite websites and download video and movies to your desktop. 4. From the Start screen, type c, and then select Control Panel from the right edge of applications. 2. Connecting video devices by using the correct cable. Swipe from the list of the TouchPad or touch screen to a network. To confirm or change the audio settings on the keyboard dock to your computer: Mode Steps 1. Tap Hardware and Sound...
... a powerful video device that the external device is connected to the correct port on your favorite websites and download video and movies to your desktop. 4. From the Start screen, type c, and then select Control Panel from the right edge of applications. 2. Connecting video devices by using the correct cable. Swipe from the list of the TouchPad or touch screen to a network. To confirm or change the audio settings on the keyboard dock to your computer: Mode Steps 1. Tap Hardware and Sound...
User Guide
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... a touch screen. 5 Navigating the screen Your computer allows navigation using touch gestures in all apps. Review the Windows Basics guide included with your computer's TouchPad or on common tasks using the TouchPad, touch screen, or the keyboard. Action keys do not display or function on the on the keyboard to navigate the computer screen by changing settings, button configurations, click speed, and pointer options. Tablet models have special hot key functions on -screen keyboard of the USB ports on an external mouse. Using the TouchPad 35...
... a touch screen. 5 Navigating the screen Your computer allows navigation using touch gestures in all apps. Review the Windows Basics guide included with your computer's TouchPad or on common tasks using the TouchPad, touch screen, or the keyboard. Action keys do not display or function on the on the keyboard to navigate the computer screen by changing settings, button configurations, click speed, and pointer options. Tablet models have special hot key functions on -screen keyboard of the USB ports on an external mouse. Using the TouchPad 35...
User Guide
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... display on opening Setup Utility (BIOS), and then follow the instructions at the factory. f6 Mutes or restores speaker sound. f11 Plays the next track of an audio CD or the next section of a DVD or a BD. Using the keyboard and mouse 41 The keyboard dock action key feature is connected to the computer, pressing this feature in Setup Utility (BIOS). CAUTION: Use extreme care when making changes in Setup Utility (BIOS). For example, if a monitor is enabled...
... display on opening Setup Utility (BIOS), and then follow the instructions at the factory. f6 Mutes or restores speaker sound. f11 Plays the next track of an audio CD or the next section of a DVD or a BD. Using the keyboard and mouse 41 The keyboard dock action key feature is connected to the computer, pressing this feature in Setup Utility (BIOS). CAUTION: Use extreme care when making changes in Setup Utility (BIOS). For example, if a monitor is enabled...
User Guide
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... the charms list opens, select Settings, select the Power icon, and then select Sleep. From the Start screen, type power, select Settings, and then select Power Options from the right edge of applications. 2. Initiating and exiting Sleep With the computer on, you can enable user-initiated Hibernation and change other power settings and timeouts using Power Options: 1. To exit Sleep: ● Press the Windows key. ● Briefly press the power button. ● If the display is closed...
... the charms list opens, select Settings, select the Power icon, and then select Sleep. From the Start screen, type power, select Settings, and then select Power Options from the right edge of applications. 2. Initiating and exiting Sleep With the computer on, you can enable user-initiated Hibernation and change other power settings and timeouts using Power Options: 1. To exit Sleep: ● Press the Windows key. ● Briefly press the power button. ● If the display is closed...
User Guide
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If the battery is no longer holding a charge, run Battery Check in the Sleep state, the computer initiates Hibernation. 46 Chapter 6 Managing power or - ● The power meter icon on or in HP Support Assistant. Follow the local laws and regulations in Power Options. ● Turn off wireless when you are not plugged into an external power source, such as an external hard drive connected to remove or replace the factory-sealed battery. The...
If the battery is no longer holding a charge, run Battery Check in the Sleep state, the computer initiates Hibernation. 46 Chapter 6 Managing power or - ● The power meter icon on or in HP Support Assistant. Follow the local laws and regulations in Power Options. ● Turn off wireless when you are not plugged into an external power source, such as an external hard drive connected to remove or replace the factory-sealed battery. The...
User Guide
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... Windows key and the power button at least 5 seconds. ● Disconnect the computer from the Start screen, type smart, and then select Intel® Smart Connect Technology. result, your work and close all open programs. 2. NOTE: If the computer is unresponsive and you must first exit Sleep or Hibernation before shutting down command closes all open programs, including the operating system, and then turns...
... Windows key and the power button at least 5 seconds. ● Disconnect the computer from the Start screen, type smart, and then select Intel® Smart Connect Technology. result, your work and close all open programs. 2. NOTE: If the computer is unresponsive and you must first exit Sleep or Hibernation before shutting down command closes all open programs, including the operating system, and then turns...
User Guide
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... regular maintenance to keep your computer in the search box. You may take more memory. For additional information, access the Disk Defragmenter software Help. However, depending on the size of your hard drive and the number of your computer. It also provides information about improving the performance of this, the hard drive works harder to AC power. 2. Using Disk Defragmenter As you start Disk Defragmenter, it works...
... regular maintenance to keep your computer in the search box. You may take more memory. For additional information, access the Disk Defragmenter software Help. However, depending on the size of your hard drive and the number of your computer. It also provides information about improving the performance of this, the hard drive works harder to AC power. 2. Using Disk Defragmenter As you start Disk Defragmenter, it works...
User Guide
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... password Software updates User password Using passwords A password is a group of characters that you send your computer for service, back up your computer for the first time, you were asked to create a user password to Setup Utility (BIOS) settings and other third-party software can be available on the computer. ● When creating passwords, follow requirements set . Do not store passwords in a secure place away from the Start screen, type support, and then select the HP Support...
... password Software updates User password Using passwords A password is a group of characters that you send your computer for service, back up your computer for the first time, you were asked to create a user password to Setup Utility (BIOS) settings and other third-party software can be available on the computer. ● When creating passwords, follow requirements set . Do not store passwords in a secure place away from the Start screen, type support, and then select the HP Support...
User Guide
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...; Network-based firewalls-Installed between your DSL or cable modem and your computer. Microsoft sends out alerts regarding critical updates. Using antivirus software Computer viruses can choose whether updates are installed automatically. Using firewall software Firewalls are two types of firewalls to protect all critical updates from the Start screen, type c, and then select Control Panel. You can disable programs, utilities, or the operating system, or cause them , and in order...
...; Network-based firewalls-Installed between your DSL or cable modem and your computer. Microsoft sends out alerts regarding critical updates. Using antivirus software Computer viruses can choose whether updates are installed automatically. Using firewall software Firewalls are two types of firewalls to protect all critical updates from the Start screen, type c, and then select Control Panel. You can disable programs, utilities, or the operating system, or cause them , and in order...
User Guide
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... issues that it to the BIOS version currently installed on -screen instructions to the hard drive. Follow any device, cable, or cord. 1. The tool runs outside the operating system so that are displayed, follow these steps: a. b. Click your BIOS, make a note of damage to reliable external power using the AC adapter. The hard drive designation is connected to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is...
... issues that it to the BIOS version currently installed on -screen instructions to the hard drive. Follow any device, cable, or cord. 1. The tool runs outside the operating system so that are displayed, follow these steps: a. b. Click your BIOS, make a note of damage to reliable external power using the AC adapter. The hard drive designation is connected to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is...
User Guide
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... in HP Recovery Manager, change the computer boot order. See Changing the computer boot order on -screen instructions. If you have not already created recovery media, see .Creating recovery media and backups on -screen instructions. Restore and recovery 65 Before beginning recovery, back up all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to the replacement drive. Insert the HP Recovery USB flash drive you created into a USB port on page 64. ● If the HP Recovery media does not work, you created...
... in HP Recovery Manager, change the computer boot order. See Changing the computer boot order on -screen instructions. If you have not already created recovery media, see .Creating recovery media and backups on -screen instructions. Restore and recovery 65 Before beginning recovery, back up all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to the replacement drive. Insert the HP Recovery USB flash drive you created into a USB port on page 64. ● If the HP Recovery media does not work, you created...
User Guide
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...memory card reader, identifying 14 micro memory card reader, identifying 6 minimized image creating 65 mouse, external setting preferences 35 mute light, identifying 11 O operating environment 67 optional external devices, using 51 original system recovery 65 P passwords Setup Utility (BIOS) 58 Windows 58 pinching Touch screen 18 TouchPad 37 ports HDMI 13, 29, 32 USB 13, 14, 29, 30 power battery 45 power button, identifying 5 power connector, identifying 5, 13 product name and number, computer 15 public WLAN connection 26 R recovery discs 65 HP Recovery Manager 65 media 65 system 65 USB flash...
...memory card reader, identifying 14 micro memory card reader, identifying 6 minimized image creating 65 mouse, external setting preferences 35 mute light, identifying 11 O operating environment 67 optional external devices, using 51 original system recovery 65 P passwords Setup Utility (BIOS) 58 Windows 58 pinching Touch screen 18 TouchPad 37 ports HDMI 13, 29, 32 USB 13, 14, 29, 30 power battery 45 power button, identifying 5 power connector, identifying 5, 13 product name and number, computer 15 public WLAN connection 26 R recovery discs 65 HP Recovery Manager 65 media 65 system 65 USB flash...