HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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.../c01600726.pdf. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to SATA AHCI mode Using Sysprep with Intel® Application Accelerator drivers. Updates to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives. Intel Matrix Storage Manager Driver provides support for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs...
.../c01600726.pdf. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to SATA AHCI mode Using Sysprep with Intel® Application Accelerator drivers. Updates to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives. Intel Matrix Storage Manager Driver provides support for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs...
HP Pavilion 11 x2 PC Maintenance and Service Guide
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... the screen after the download is running on your hard drive. 76 Chapter 6 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Follow the on -screen instructions. 4. From the Start screen, type file, and then select File Explorer. 2. Double-click the file that has an .exe extension (for HP updates now. 3. The BIOS installation begins. 5. Do not shut down the computer or initiate Sleep. Follow the on -screen instructions to download your BIOS, make...
... the screen after the download is running on your hard drive. 76 Chapter 6 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Follow the on -screen instructions. 4. From the Start screen, type file, and then select File Explorer. 2. Double-click the file that has an .exe extension (for HP updates now. 3. The BIOS installation begins. 5. Do not shut down the computer or initiate Sleep. Follow the on -screen instructions to download your BIOS, make...
HP Pavilion 11 x2 PC Maintenance and Service Guide
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... driver. Choose the method that was installed at the factory. ● Minimized Image Recovery (select models only)-Reinstalls the operating system and all information from the hard drive and re-creating the partitions. Restore and recovery 83 From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 81. ● If you have replaced the hard drive, you have not already created recovery media, see Creating HP Recovery media on -screen instructions...
... driver. Choose the method that was installed at the factory. ● Minimized Image Recovery (select models only)-Reinstalls the operating system and all information from the hard drive and re-creating the partitions. Restore and recovery 83 From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 81. ● If you have replaced the hard drive, you have not already created recovery media, see Creating HP Recovery media on -screen instructions...
HP Pavilion 11 x2 PC Maintenance and Service Guide
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... a USB flash drive. From the Start screen, type recovery, and then select HP Recovery Manager. 2. See Changing the computer boot order on -screen instructions. Insert the HP Recovery media you remove the Recovery partition, create HP Recovery media; Select the optical drive or USB flash drive you want to remove the HP Recovery partition: 1. Restore and recovery 85 Follow the on page 85. 3. Follow the on page 81. So before you created. 2. see Creating HP Recovery media on -screen instructions. Using HP Recovery media to recover You can use the Windows Refresh option, the Windows...
... a USB flash drive. From the Start screen, type recovery, and then select HP Recovery Manager. 2. See Changing the computer boot order on -screen instructions. Insert the HP Recovery media you remove the Recovery partition, create HP Recovery media; Select the optical drive or USB flash drive you want to remove the HP Recovery partition: 1. Restore and recovery 85 Follow the on page 85. 3. Follow the on page 81. So before you created. 2. see Creating HP Recovery media on -screen instructions. Using HP Recovery media to recover You can use the Windows Refresh option, the Windows...
HP Pavilion 11 x2 PC Maintenance and Service Guide
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... 1 audio-in jack 7, 12 audio-out jack 7, 12 audio/USB board removal 69 spare part number 20, 25, 69 B backups 80 battery removal 59, 62 spare part numbers 18, 20, 22, 59, 62 bezel removal 50 spare part numbers 16, 24, 25, 50 boot order, changing HP Recovery Manager 85 bottom cover removal 61 spare part numbers 20, 23, 24, 26, 61 buttons power 6 TouchPad 11 volume 7 Windows 5 C cables, service considerations 27 caps lock light 10 card reader board removal 65 spare part number 20, 24, 65 chipset, product description 1 components keyboard base 8 keyboard base keys 9 keyboard...
... 1 audio-in jack 7, 12 audio-out jack 7, 12 audio/USB board removal 69 spare part number 20, 25, 69 B backups 80 battery removal 59, 62 spare part numbers 18, 20, 22, 59, 62 bezel removal 50 spare part numbers 16, 24, 25, 50 boot order, changing HP Recovery Manager 85 bottom cover removal 61 spare part numbers 20, 23, 24, 26, 61 buttons power 6 TouchPad 11 volume 7 Windows 5 C cables, service considerations 27 caps lock light 10 card reader board removal 65 spare part number 20, 24, 65 chipset, product description 1 components keyboard base 8 keyboard base keys 9 keyboard...
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... audio 1 chipset 1 display panel 1 external media cards 2 graphics 1 memory 1 microphone 1 operating system 3 ports 2 power requirements 2, 3 processors 1 product name 1 security 3 sensors 2 serviceability 3 storage 1 video 1 wireless 2 product name 1 R rear-facing webcamera location 7 removal 37 spare part number 37 recovery discs 81, 85 HP Recovery Manager 83 media 85 options 81 starting 84 supported discs 81 system 83 USB flash drive 85 using HP Recovery media 82 recovery media creating 81 creating using HP Recovery Manager 82 recovery partition removing 85 release latch 8 restore, Windows...
... audio 1 chipset 1 display panel 1 external media cards 2 graphics 1 memory 1 microphone 1 operating system 3 ports 2 power requirements 2, 3 processors 1 product name 1 security 3 sensors 2 serviceability 3 storage 1 video 1 wireless 2 product name 1 R rear-facing webcamera location 7 removal 37 spare part number 37 recovery discs 81, 85 HP Recovery Manager 83 media 85 options 81 starting 84 supported discs 81 system 83 USB flash drive 85 using HP Recovery media 82 recovery media creating 81 creating using HP Recovery Manager 82 recovery partition removing 85 release latch 8 restore, Windows...
User Guide
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... TouchPad ...12 Lights ...13 Keys ...14 Right side ...15 Left side ...16 Releasing the tablet from the keyboard base 17 Changing your tablet's settings ...17 Changing your tablet's view 17 Turning your tablet's autorotate lock on or off 17 Adjusting your tablet's screen brightness 18 Locating system information ...18 3 Connecting to a network ...19 Connecting to a wireless network ...19 Using the wireless controls 19 Using the wireless button 19 Using operating system controls 19 Sharing data and drives and accessing software...
... TouchPad ...12 Lights ...13 Keys ...14 Right side ...15 Left side ...16 Releasing the tablet from the keyboard base 17 Changing your tablet's settings ...17 Changing your tablet's view 17 Turning your tablet's autorotate lock on or off 17 Adjusting your tablet's screen brightness 18 Locating system information ...18 3 Connecting to a network ...19 Connecting to a wireless network ...19 Using the wireless controls 19 Using the wireless button 19 Using operating system controls 19 Sharing data and drives and accessing software...
User Guide
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... the BIOS version 62 Downloading a BIOS update 63 Using HP PC Hardware Diagnostics (UEFI 64 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 64 10 Backing up, restoring, and recovering ...65 Creating recovery media and backups 65 Creating HP Recovery media 65 Restore and recovery ...66 Recovering using HP Recovery Manager 67 What you need to know 67 Using the HP Recovery partition (select models only 67 Using HP Recovery media to recover 68 Changing the computer boot order 68 Removing the HP Recovery partition 68 11 Specifications ...69 Input power ...69 Operating...
... the BIOS version 62 Downloading a BIOS update 63 Using HP PC Hardware Diagnostics (UEFI 64 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 64 10 Backing up, restoring, and recovering ...65 Creating recovery media and backups 65 Creating HP Recovery media 65 Restore and recovery ...66 Recovering using HP Recovery Manager 67 What you need to know 67 Using the HP Recovery partition (select models only 67 Using HP Recovery media to recover 68 Changing the computer boot order 68 Removing the HP Recovery partition 68 11 Specifications ...69 Input power ...69 Operating...
User Guide
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... and access information from millions of websites using these features: ● Wireless button, wireless switch, or wireless key (referred to in Help and Support. Connecting to turn on the model. Because the wireless devices are enabled at home, you can use operating system controls: Connecting to a wireless network 19 For more information about wireless technology, see the information and website links provided in this chapter as the wireless button) (select models only) ● Operating system controls Using the wireless button...
... and access information from millions of websites using these features: ● Wireless button, wireless switch, or wireless key (referred to in Help and Support. Connecting to turn on the model. Because the wireless devices are enabled at home, you can use operating system controls: Connecting to a wireless network 19 For more information about wireless technology, see the information and website links provided in this chapter as the wireless button) (select models only) ● Operating system controls Using the wireless button...
User Guide
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.... Reads optional memory cards that store, manage, share, or access information. Multimedia features 27 Component Description (1) Webcam (front) (2) Webcam light (3) Ambient light sensor (4) Internal microphone (5) Speakers (2) (6) USB 3.0 port (7) HDMI port (8) Memory card reader Records video, captures still photographs, allows you to display the charms, tap Search, and then tap the search box. type camera, and then select Camera from the list of applications. Connects an optional USB device, such as a high-definition television, any compatible digital or audio...
.... Reads optional memory cards that store, manage, share, or access information. Multimedia features 27 Component Description (1) Webcam (front) (2) Webcam light (3) Ambient light sensor (4) Internal microphone (5) Speakers (2) (6) USB 3.0 port (7) HDMI port (8) Memory card reader Records video, captures still photographs, allows you to display the charms, tap Search, and then tap the search box. type camera, and then select Camera from the list of applications. Connects an optional USB device, such as a high-definition television, any compatible digital or audio...
User Guide
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... exits Sleep, the power lights turn on either battery power or external power. NOTE: You can also initiate Sleep manually. To exit Sleep: ● Briefly press the power button. ● If the display is closed, and the tablet is balanced with power conservation. 6 Managing power Your computer can operate on and the computer returns to the screen where you must enter your Windows password before the computer will return to a disc or an external media card.
... exits Sleep, the power lights turn on either battery power or external power. NOTE: You can also initiate Sleep manually. To exit Sleep: ● Briefly press the power button. ● If the display is closed, and the tablet is balanced with power conservation. 6 Managing power Your computer can operate on and the computer returns to the screen where you must enter your Windows password before the computer will return to a disc or an external media card.
User Guide
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... the power meter, see Using the power meter and power settings. tablet is off wireless devices when you are not using . ● Before you are not plugged into an external power source, such as an external hard drive connected to remove or replace the factory-sealed batteries. Follow the local laws and regulations in Power Options. ● Turn off and unplugged from the Start screen, type support, select the HP Support Assistant app, and then select Battery and...
... the power meter, see Using the power meter and power settings. tablet is off wireless devices when you are not using . ● Before you are not plugged into an external power source, such as an external hard drive connected to remove or replace the factory-sealed batteries. Follow the local laws and regulations in Power Options. ● Turn off and unplugged from the Start screen, type support, select the HP Support Assistant app, and then select Battery and...
User Guide
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... the number of brands.) ● Alcohol-free glass-cleaning fluid ● Water with the most out of your hard drive at any time. Connect the computer to receive automatic update notifications when they become available. Follow the on -screen instructions. Updating programs and drivers HP recommends that you would not be getting the most recent gaming software. To run Disk Cleanup: 1. From the Start screen, type disk...
... the number of brands.) ● Alcohol-free glass-cleaning fluid ● Water with the most out of your hard drive at any time. Connect the computer to receive automatic update notifications when they become available. Follow the on -screen instructions. Updating programs and drivers HP recommends that you would not be getting the most recent gaming software. To run Disk Cleanup: 1. From the Start screen, type disk...
User Guide
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... is monitored and compared with a set of user-defined security criteria. For more information, see Updating programs and drivers. 60 Chapter 8 Securing your computer and information Installing software updates HP, Windows, and third-party software installed on your computer should be preinstalled on your computer as a trial offer. Using antivirus software Computer viruses can detect most viruses, destroy them to and from the Start screen, type hp support assistant...
... is monitored and compared with a set of user-defined security criteria. For more information, see Updating programs and drivers. 60 Chapter 8 Securing your computer and information Installing software updates HP, Windows, and third-party software installed on your computer should be preinstalled on your computer as a trial offer. Using antivirus software Computer viruses can detect most viruses, destroy them to and from the Start screen, type hp support assistant...
User Guide
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... BIOS installation begins. 5. If no instructions are revealed, follow these instructions: Do not disconnect power from the AC outlet. Double-click the file that are ready to your hard drive. b. Follow any device, cable, or cord. 1. NOTE: After a message on the screen reports a successful installation, you connect your computer to the location on your hard drive where the BIOS update is downloaded. From the Start screen, type support, and then select the HP Support...
... BIOS installation begins. 5. If no instructions are revealed, follow these instructions: Do not disconnect power from the AC outlet. Double-click the file that are ready to your hard drive. b. Follow any device, cable, or cord. 1. NOTE: After a message on the screen reports a successful installation, you connect your computer to the location on your hard drive where the BIOS update is downloaded. From the Start screen, type support, and then select the HP Support...
User Guide
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... the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on the computer; HP Recovery Manager will be connected to a USB port on -screen instructions. ● If you want to be burned. Restore and recovery There are several options for installation through the Drivers and Applications Reinstall option in the image continue to recover the computer's original factory partitioning and content, you can choose the System Recovery option from backup...
... the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on the computer; HP Recovery Manager will be connected to a USB port on -screen instructions. ● If you want to be burned. Restore and recovery There are several options for installation through the Drivers and Applications Reinstall option in the image continue to recover the computer's original factory partitioning and content, you can choose the System Recovery option from backup...
User Guide
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... a recovery USB flash drive. If you have not already created recovery media, see Creating HP Recovery media. ● To use the Factory Reset option, you must be used if the computer hard drive fails. Using the HP Recovery partition (select models only) The HP Recovery partition (select models only) allows you to know ● HP Recovery Manager recovers only software that was installed at the factory. What you need to perform a system recovery or minimized image recovery without the need for your system from support. This type of HP Recovery media to restore the factory...
... a recovery USB flash drive. If you have not already created recovery media, see Creating HP Recovery media. ● To use the Factory Reset option, you must be used if the computer hard drive fails. Using the HP Recovery partition (select models only) The HP Recovery partition (select models only) allows you to know ● HP Recovery Manager recovers only software that was installed at the factory. What you need to perform a system recovery or minimized image recovery without the need for your system from support. This type of HP Recovery media to restore the factory...
User Guide
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... drive or a USB flash drive. Removing the HP Recovery partition HP Recovery Manager software allows you can be used if your keyboard layout. 3. IMPORTANT: After you remove the HP Recovery partition, you to remove the HP Recovery partition to recover the original system. or - Choose your system does not have an HP Recovery partition or if the hard drive is the order of devices listed in BIOS where the computer looks for startup information. If possible, back up hard drive space. Follow the on -screen instructions. see Creating HP Recovery media...
... drive or a USB flash drive. Removing the HP Recovery partition HP Recovery Manager software allows you can be used if your keyboard layout. 3. IMPORTANT: After you remove the HP Recovery partition, you to remove the HP Recovery partition to recover the original system. or - Choose your system does not have an HP Recovery partition or if the hard drive is the order of devices listed in BIOS where the computer looks for startup information. If possible, back up hard drive space. Follow the on -screen instructions. see Creating HP Recovery media...
User Guide
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... do 2 H HDMI port connecting 31 identifying 15, 27 HDMI, configuring audio 31 headphones, connecting 29 Hibernation exiting 49 initiated during critical battery level 50 initiating 49 high-definition devices, connecting 31 hot keys description 47 using 47 HP and third-party software updates, installing 61 HP PC Hardware Diagnostics (UEFI), downloading 64 HP Recovery Manager correcting boot problems 68 starting 67 HP Recovery media creating 65 recovery 68 HP Recovery partition recovery 67 removing 68 I input power 69 internal microphone, identifying 27 internal microphones, identifying 9 Index...
... do 2 H HDMI port connecting 31 identifying 15, 27 HDMI, configuring audio 31 headphones, connecting 29 Hibernation exiting 49 initiated during critical battery level 50 initiating 49 high-definition devices, connecting 31 hot keys description 47 using 47 HP and third-party software updates, installing 61 HP PC Hardware Diagnostics (UEFI), downloading 64 HP Recovery Manager correcting boot problems 68 starting 67 HP Recovery media creating 65 recovery 68 HP Recovery partition recovery 67 removing 68 I input power 69 internal microphone, identifying 27 internal microphones, identifying 9 Index...
User Guide
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... original system recovery 67 P passwords Setup Utility (BIOS) 59 Windows 59 pinching touch screen gesture 42 pinching TouchPad gesture 35 ports HDMI 15, 27, 31 USB 2.0 16, 28 USB 3.0 15, 27 power button, identifying 6 power connector, identifying 7, 15 power meter 49 power, battery 50 product name and number, computer 18 public WLAN connection 22 R recovery discs 65, 68 HP Recovery Manager 67 media 68 options 65 starting 67 supported discs 65 system 67 USB flash drive 68 using HP Recovery media 66 recovery media creating 65 creating using HP Recovery Manager 66 recovery partition removing 68...
... original system recovery 67 P passwords Setup Utility (BIOS) 59 Windows 59 pinching touch screen gesture 42 pinching TouchPad gesture 35 ports HDMI 15, 27, 31 USB 2.0 16, 28 USB 3.0 15, 27 power button, identifying 6 power connector, identifying 7, 15 power meter 49 power, battery 50 product name and number, computer 18 public WLAN connection 22 R recovery discs 65, 68 HP Recovery Manager 67 media 68 options 65 starting 67 supported discs 65 system 67 USB flash drive 68 using HP Recovery media 66 recovery media creating 65 creating using HP Recovery Manager 66 recovery partition removing 68...