HP Pavilion 23-b400 Support and Manuals
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Troubleshooting and Maintenance Guide - Page 2
... binary (base 2) numbering system. This computer may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of the different measuring...set forth in all memory above 3 GB is not furnished by U.S. See http://www.microsoft.com for HP products and services are available in the express warranty statements accompanying such products and services...
Troubleshooting and Maintenance Guide - Page 3
... (monitor) ...3 Keyboard and mouse (with cable) ...3 Keyboard and mouse (wireless) ...4 Speakers and sound ...5 Internet access ...5 Software troubleshooting ...6
3 System recovery ...8 Choosing a system recovery method 8 System recovery options ...8 Recovery media ...10
4 Maintenance ...12 Schedules and tasks... the keyboard and mouse ...13 Cleaning the touch screen (select models only 13
iii
Troubleshooting and Maintenance Guide - Page 5
..., Administrator password BIOS settings, and other system identification information
Computer viruses
Antivirus software
The free trial antivirus software that help protect the integrity of your computer can detect most viruses, remove them, and, in most cases, repair damage caused by viruses. For protection against new viruses beyond the trial period, purchase an extended update service...
Troubleshooting and Maintenance Guide - Page 6
... installing,...troubleshooting options, see the Quick Setup Guide...replaced.
Computer seems to a backup hard disk drive.
4. Select Task Manager. 3. Or, press and hold the Power button on or start up , or using your computer, or visit http://www.hp.com/go/contactHP and search for information about peripheralspecific problems, such as issues with a monitor or a printer. Contact Support...
Troubleshooting and Maintenance Guide - Page 7
...plug to the wall outlet. Press the Sleep button (select models only), or Esc on the keyboard or move the mouse ....
see Keeping the
computer free of the pins are bent, replace the monitor connector cable. ● If no pins are not...Symptom
Possible solution
Keyboard commands and typing are Adjust the monitor resolution setting in an exceedingly hot environment. Press the space bar on the ...
Troubleshooting and Maintenance Guide - Page 8
...receiver lights or stops flashing.
4 Chapter 2 Troubleshooting Repeat step 1 and step 2 to the ... model might vary. To ensure that the connection was established, and that follow to save your models ... computer, and then reconnect it .
● Replace the batteries in the keyboard and mouse.
●...within 30 cm (12 inches) during initial setup or for re-synchronization.
● Ensure that...
Troubleshooting and Maintenance Guide - Page 9
...Troubleshoot common computer problems, and then select Troubleshoot audio playback. If you are used for assistance.
Unplug headphones if they are connected to your Internet service... the volume is set appropriately. Try to...enter the on -screen instructions. Run the wireless setup wizard:
1.
Turn off...the desired program. Replace the non-powered ... card (select models only) to ...
Troubleshooting and Maintenance Guide - Page 10
... procedure before the software was installed on -screen instructions.
6 Chapter 2 Troubleshooting Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Double-click the specific item (for example, HP DVD Writer 640b).
4. If you use the System Recovery program. Close all data files you have a problem that was in use before...
Troubleshooting and Maintenance Guide - Page 11
...HP Recovery Manager:
1. Check whether your factory-installed software programs or hardware drivers are shipped without a version of programs opens. Under Programs, select Uninstall a program. 4. Software troubleshooting 7 Symptom
Possible solution
Software program and hardware driver..., you initially installed it by using the HP Recovery Manager program (select models only). Close all...
Troubleshooting and Maintenance Guide - Page 12
... Image - Through the hard disk drive, from HP Support. Turn on systems that came on the keyboard during system startup. 3. 3 System recovery
System Recovery completely erases and reformats the hard disk drive, deleting all data files you created or installed. see Microsoft System Restore under Software troubleshooting on your hard disk drive.
Run System...
Troubleshooting and Maintenance Guide - Page 13
...the
data files you created or installed. Follow the on -screen instructions. To create recovery media, see ...
From the Start screen, type recovery, and then select HP Recovery Manager.
Select Windows Recovery Environment. 6. Back up ... drive, insert it prompts you to display the charms toolbar, select Settings, select the Power icon, and then select Shut down.
Select Windows...
Troubleshooting and Maintenance Guide - Page 14
...installed on the media is powering on your set of blank discs needed to make the set of recovery media for discs to be prompted to insert a new blank disc to turn on -screen instructions. Store the recovery media in the recovery-disc set depends on your computer model... runs HP Recovery Manager from a USB flash drive, press Esc as the computer is correct.
If you the specific number ...
Troubleshooting and Maintenance Guide - Page 15
... have enough storage capacity (8 GB is the minimum), it (for creating recovery media. Follow the on-screen instructions.
Select Recovery Media Creation, select Create recovery media with a USB flash drive, and then
select Next. 5....From the Start screen, type recovery, and then select HP Recovery Manager. Select the USB flash drive from a media card and you make it is required to ...
Troubleshooting and Maintenance Guide - Page 16
...Maintenance
Visit http://www.hp.com/ go/contactHP for...driver updates for your hardware and new versions of your system once a month for programs you first started your computer to fix operating system bugs and improve performance.
Virus scan
Perform a full virus scan every week to install updates... and monitor
Follow these instructions at peak performance.
Frequently...
Troubleshooting and Maintenance Guide - Page 17
...cover ring counterclockwise to display the charms toolbar, and then select Settings. Cleaning the computer vents 13 1. For
more thorough cleaning, ... and along its edges. 3.
Cleaning the touch screen (select models only)
CAUTION: Do not spray or place the cleaner directly ... 2. After the roller ball and rollers are completely dry, replace the ball and ball-cover ring. Turn off the computer....
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