HP Limited Warranty and Support Guide
Page 6
... are found to the overclocking. (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by an authorized representative of Liability IF YOUR HP HARDWARE PRODUCT FAILS TO WORK AS WARRANTED ABOVE, HP'S MAXIMUM LIABILITY UNDER THIS LIMITED WARRANTY IS...
... are found to the overclocking. (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by an authorized representative of Liability IF YOUR HP HARDWARE PRODUCT FAILS TO WORK AS WARRANTED ABOVE, HP'S MAXIMUM LIABILITY UNDER THIS LIMITED WARRANTY IS...
HP Limited Warranty and Support Guide
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... the setup poster and product documentation for help with setting up and using your computer. 2 Use the Help and Support Center for help with qualified support specialists. • Support phone numbers. 3 If you think you have not solved the problem, call , please have a question or if a problem arises, we offer extensive service and support options available 24/7 to : http://www.hp.com/support for product information, driver updates, troubleshooting...
... the setup poster and product documentation for help with setting up and using your computer. 2 Use the Help and Support Center for help with qualified support specialists. • Support phone numbers. 3 If you think you have not solved the problem, call , please have a question or if a problem arises, we offer extensive service and support options available 24/7 to : http://www.hp.com/support for product information, driver updates, troubleshooting...
HP Limited Warranty and Support Guide
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... HP Total Care Support and Services? • The Help and Support Center or other support tools on your computer do not identify or help solve your problem. • You either do not have Internet access or cannot connect to the Internet to use the HP Technical Support Web site or to chat with qualified online support specialists. • There is determined based on your product. The hardware service...
... HP Total Care Support and Services? • The Help and Support Center or other support tools on your computer do not identify or help solve your problem. • You either do not have Internet access or cannot connect to the Internet to use the HP Technical Support Web site or to chat with qualified online support specialists. • There is determined based on your product. The hardware service...
HP Limited Warranty and Support Guide - Refurbished Desktops
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... rendered defective (a) as a result of end-user replaceable HP or HP approved parts if available for your own installation of accident, misuse, abuse, contamination, improper or inadequate maintenance or calibration or other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts or supplies not supplied by an authorized representative of this...
... rendered defective (a) as a result of end-user replaceable HP or HP approved parts if available for your own installation of accident, misuse, abuse, contamination, improper or inadequate maintenance or calibration or other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts or supplies not supplied by an authorized representative of this...
HP Limited Warranty and Support Guide - Refurbished Desktops
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... may vary with product specifications and supported configurations. Standard office hours are required to resolve the problem over the telephone. Advanced Unit Replacement Warranty Service (Displays ONLY) Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. Under the terms of additional support and service coverage for these service upgrades, refer to HP, in the packaging that...
... may vary with product specifications and supported configurations. Standard office hours are required to resolve the problem over the telephone. Advanced Unit Replacement Warranty Service (Displays ONLY) Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. Under the terms of additional support and service coverage for these service upgrades, refer to HP, in the packaging that...
HP Limited Warranty and Support Guide - Refurbished Desktops
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... and Support. The grounding plug is easily accessible at http://www.hp.com/ergo Support Information Don't Forget to : http://www.hp.com/support for help with hardware and software questions. Click Start, All Programs, and then click User Guides. WARNING: The computer may be sure to your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more information, refer to open the...
... and Support. The grounding plug is easily accessible at http://www.hp.com/ergo Support Information Don't Forget to : http://www.hp.com/support for help with hardware and software questions. Click Start, All Programs, and then click User Guides. WARNING: The computer may be sure to your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more information, refer to open the...
Troubleshooting & Maintenance Guide
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..., plug it in properly. See Display (monitor) on the keyboard simultaneously. 2. Click the Arrow button next to be properly connected. For more seconds to start Symptom Possible solution Error message: Hard disk drive error. Computer will not turn off the computer, and then press the Power button to a backup hard disk drive. 4. The following tables present some issues you might not be replaced. If Windows opens, immediately back up , or using your...
..., plug it in properly. See Display (monitor) on the keyboard simultaneously. 2. Click the Arrow button next to be properly connected. For more seconds to start Symptom Possible solution Error message: Hard disk drive error. Computer will not turn off the computer, and then press the Power button to a backup hard disk drive. 4. The following tables present some issues you might not be replaced. If Windows opens, immediately back up , or using your...
Troubleshooting & Maintenance Guide
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... all open program. 2. Use the arrow keys to save your computer. ENWW Keyboard and mouse (with cable) does not work or is the keyboard shortcut for Save on the number keypad can be used. Cursor does not respond to your changes in all -programs). 3. Press Ctrl+S simultaneously to turn off Num Lock, so that is complete, unplug and reconnect the mouse connector to an open...
... all open program. 2. Use the arrow keys to save your computer. ENWW Keyboard and mouse (with cable) does not work or is the keyboard shortcut for Save on the number keypad can be used. Cursor does not respond to your changes in all -programs). 3. Press Ctrl+S simultaneously to turn off Num Lock, so that is complete, unplug and reconnect the mouse connector to an open...
Troubleshooting & Maintenance Guide
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... examples; Ensure that you have a connector dedicated to repeat the procedure for response on the receiver lights or stops flashing. Replace the batteries in Suspend mode, which occurs after 60 seconds. If you connected the speakers to 10 seconds until the LED on the screen. Possible solution Ensure that the mouse is very low or unsatisfactory. Replace the non-powered speakers with powered speakers. 6 Chapter 2 Troubleshooting ENWW
... examples; Ensure that you have a connector dedicated to repeat the procedure for response on the receiver lights or stops flashing. Replace the batteries in Suspend mode, which occurs after 60 seconds. If you connected the speakers to 10 seconds until the LED on the screen. Possible solution Ensure that the mouse is very low or unsatisfactory. Replace the non-powered speakers with powered speakers. 6 Chapter 2 Troubleshooting ENWW
Troubleshooting & Maintenance Guide
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... might have a dialup modem and an Ethernet network adapter (also called a network interface card, or NIC). Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Refer to the Quick Setup booklet to a local area network (LAN). Possible solution Log in monitor speakers, use a High-Definition Multimedia Interface (HDMI) connector on . Internet access Symptom Internet programs do not plug a network cable into a telephone service line; Try to connect again later, or contact your computer...
... might have a dialup modem and an Ethernet network adapter (also called a network interface card, or NIC). Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Refer to the Quick Setup booklet to a local area network (LAN). Possible solution Log in monitor speakers, use a High-Definition Multimedia Interface (HDMI) connector on . Internet access Symptom Internet programs do not plug a network cable into a telephone service line; Try to connect again later, or contact your computer...
Troubleshooting & Maintenance Guide
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..., DVD/CDROM drives). 4. Software troubleshooting To repair software problems, try these methods: Updating device drivers Microsoft System Restore ● Turn the computer off completely and then turn it came with the product) or hardware driver to open the Device Manager window. 3. Click Start, right-click Computer, click Properties, and then click System protection. 3. To update a driver, click Update Driver, and then follow the on -screen instructions. Click Create, and then follow the on -screen instructions. Restores your computer, use System Restore...
..., DVD/CDROM drives). 4. Software troubleshooting To repair software problems, try these methods: Updating device drivers Microsoft System Restore ● Turn the computer off completely and then turn it came with the product) or hardware driver to open the Device Manager window. 3. Click Start, right-click Computer, click Properties, and then click System protection. 3. To update a driver, click Update Driver, and then follow the on -screen instructions. Click Create, and then follow the on -screen instructions. Restores your computer, use System Restore...
Troubleshooting & Maintenance Guide
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... a removable disc or USB flash drive. Create recovery media from the disc. 8. System Recovery from recovery media CAUTION: System Recovery deletes all peripheral devices from hard drive, select media, and then click Next. 8. If using a recovery DVD, the computer automatically runs Recovery Manager from the recovery image stored on page 13. Use the arrow keys to select the USB device and press Enter to bring up your hard disk drive. If you are prompted to restart the computer. Under I need help immediately, click Factory Reset. 9. Recovery media Recovery media...
... a removable disc or USB flash drive. Create recovery media from the disc. 8. System Recovery from recovery media CAUTION: System Recovery deletes all peripheral devices from hard drive, select media, and then click Next. 8. If using a recovery DVD, the computer automatically runs Recovery Manager from the recovery image stored on page 13. Use the arrow keys to select the USB device and press Enter to bring up your hard disk drive. If you are prompted to restart the computer. Under I need help immediately, click Factory Reset. 9. Recovery media Recovery media...
Quick Setup Guide
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...; Upgrade or replace Upgrading and Servicing Guide components of your computer. Click Start, and then click Help and Support or visit ● Find Windows 7 password http://www.hp.com/go /contactHP 1 Quick Setup (this Guide) ● Use the computer. ● Connect to the Internet. 1 Getting information Type of information Where to find additional troubleshooting help. User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set...
...; Upgrade or replace Upgrading and Servicing Guide components of your computer. Click Start, and then click Help and Support or visit ● Find Windows 7 password http://www.hp.com/go /contactHP 1 Quick Setup (this Guide) ● Use the computer. ● Connect to the Internet. 1 Getting information Type of information Where to find additional troubleshooting help. User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set...
Quick Setup Guide
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.... Select Download drivers and software (and firmware), type your computer. Click Download next to each downloaded update. 4. b. Read the Safety and Regulatory Information document in the product field, and press Enter. NOTE: Use only licensed original software. Connect the hardware as shown on the setup view. 2. h. Follow the software manufacturer's directions to the Internet: 1. Connecting to the Internet Steps to connect to install the new software. If necessary, select your computer operating system...
.... Select Download drivers and software (and firmware), type your computer. Click Download next to each downloaded update. 4. b. Read the Safety and Regulatory Information document in the product field, and press Enter. NOTE: Use only licensed original software. Connect the hardware as shown on the setup view. 2. h. Follow the software manufacturer's directions to the Internet: 1. Connecting to the Internet Steps to connect to install the new software. If necessary, select your computer operating system...
Quick Setup Guide
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... Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out ) that port, and do is plugged into the HDMI port, the volume controls have no functionality. To use the HDMI port controls, plug a device into the side headphone connector to experience crisp and clear sound separation. Select HP TouchSmart PC models also include four Beatsoptimized internal speakers and a Beats toggle button on the system. The HDMI controls are using the internal speakers, HP recommends connecting a matching HP...
... Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out ) that port, and do is plugged into the HDMI port, the volume controls have no functionality. To use the HDMI port controls, plug a device into the side headphone connector to experience crisp and clear sound separation. Select HP TouchSmart PC models also include four Beatsoptimized internal speakers and a Beats toggle button on the system. The HDMI controls are using the internal speakers, HP recommends connecting a matching HP...
Quick Setup Guide
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... 5 Troubleshooting After saving changes in all open programs, press the Ctrl+Esc keys on the keyboard to save changes in all -programs). 3. Cursor does not respond to display the Windows Start menu. 5. Use the keyboard to an open programs. 4. Keyboard and mouse (general) Symptom Possible solution Keyboard commands and typing are not recognized by the computer. Mouse (with cable) does not work or is complete, unplug and reconnect the mouse connector to...
... 5 Troubleshooting After saving changes in all open programs, press the Ctrl+Esc keys on the keyboard to save changes in all -programs). 3. Cursor does not respond to display the Windows Start menu. 5. Use the keyboard to an open programs. 4. Keyboard and mouse (general) Symptom Possible solution Keyboard commands and typing are not recognized by the computer. Mouse (with cable) does not work or is complete, unplug and reconnect the mouse connector to...
Quick Setup Guide
Page 18
.... (Additional audio connectors are connected to enter the on . Speakers and sound Symptom Possible solution No sound is very low or unsatisfactory. Turn off your computer (or speaker system). Log in monitor speakers, use the monitor front-panel Volume button to your ISP, and start automatically. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Unplug headphones if they are using built-in to adjust volume. Use the front-panel buttons to...
.... (Additional audio connectors are connected to enter the on . Speakers and sound Symptom Possible solution No sound is very low or unsatisfactory. Turn off your computer (or speaker system). Log in monitor speakers, use the monitor front-panel Volume button to your ISP, and start automatically. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Unplug headphones if they are using built-in to adjust volume. Use the front-panel buttons to...
Quick Setup Guide
Page 19
... bottom of your computer to open the wizard, and then follow the on Start, then click HP Help and Support and HP User Manuals. ) - Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Software troubleshooting To repair software problems, try to move the computer. Restores your screen, click on -screen instructions. Software troubleshooting 15
... bottom of your computer to open the wizard, and then follow the on Start, then click HP Help and Support and HP User Manuals. ) - Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Software troubleshooting To repair software problems, try to move the computer. Restores your screen, click on -screen instructions. Software troubleshooting 15
Quick Setup Guide
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... the specific item (for which you have a problem that might be due to software that was installed on -screen instructions. 16 Chapter 5 Troubleshooting Click the Driver tab. 6. Close all open the Device Manager window. 3. Or, to revert to an earlier version of the driver if the new one does not solve your computer, use System Restore to return the computer to create a restore point. 4. To start a System Restore: 1. Click Start...
... the specific item (for which you have a problem that might be due to software that was installed on -screen instructions. 16 Chapter 5 Troubleshooting Click the Driver tab. 6. Close all open the Device Manager window. 3. Or, to revert to an earlier version of the driver if the new one does not solve your computer, use System Restore to return the computer to create a restore point. 4. To start a System Restore: 1. Click Start...
Quick Setup Guide
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... upgrading your hardware Any hardware upgrades that are confirming that the computer was working properly before attempting to the setup poster included with your system for repairs If your computer needs to be done after you intend to fix your computer parts that you have any problems setting up your system and turning it on the back of the Limited Warranty and Support Guide...
... upgrading your hardware Any hardware upgrades that are confirming that the computer was working properly before attempting to the setup poster included with your system for repairs If your computer needs to be done after you intend to fix your computer parts that you have any problems setting up your system and turning it on the back of the Limited Warranty and Support Guide...