HP Limited Warranty and Support Guide - Refurbished Desktops
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... A RESULT OF YOUR FAILURE TO FOLLOW THE INSTRUCTIONS INTENDED FOR THE HP HARDWARE PRODUCT. or (g) by modification or service by anyone other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user replaceable HP or HP approved parts if available for your product in the user documentation that shipped with the product; (c) by software, interfacing, parts or supplies not supplied by an authorized...
... A RESULT OF YOUR FAILURE TO FOLLOW THE INSTRUCTIONS INTENDED FOR THE HP HARDWARE PRODUCT. or (g) by modification or service by anyone other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user replaceable HP or HP approved parts if available for your product in the user documentation that shipped with the product; (c) by software, interfacing, parts or supplies not supplied by an authorized...
HP Limited Warranty and Support Guide - Refurbished Desktops
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Advanced Unit Replacement Warranty Service (Displays ONLY) Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. Under the terms of time, normally fifteen (15) days. On-Site Warranty Service (Digital Entertainment Centers ONLY) Your HP Limited Warranty service may vary with HP in the packaging that can be required to return the defective...
Advanced Unit Replacement Warranty Service (Displays ONLY) Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. Under the terms of time, normally fifteen (15) days. On-Site Warranty Service (Digital Entertainment Centers ONLY) Your HP Limited Warranty service may vary with HP in the packaging that can be required to return the defective...
HP Limited Warranty and Support Guide - 2 Year Warranty
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... HP Hardware Product found to be uninterrupted or error-free. HP IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY HP WHEN THE PRODUCT IS MANUFACTURED. Limitation of this Limited Warranty other external causes; (b) by operation outside the usage parameters stated in the user documentation that occurs as a result of end-user-replaceable HP or HP-approved parts...
... HP Hardware Product found to be uninterrupted or error-free. HP IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY HP WHEN THE PRODUCT IS MANUFACTURED. Limitation of this Limited Warranty other external causes; (b) by operation outside the usage parameters stated in the user documentation that occurs as a result of end-user-replaceable HP or HP-approved parts...
HP Limited Warranty and Support Guide - 2 Year Warranty
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... use of implied warranties or limitations on instructions and documentation provided by HP to provide timely support; (d) ensure that all countries/regions. In-Home Warranty Service Your HP Limited Warranty service may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options, and/or substituting options. To locate the nearest HP authorized service provider refer to repair your location is required. The HP Option Limited Warranty Period starts...
... use of implied warranties or limitations on instructions and documentation provided by HP to provide timely support; (d) ensure that all countries/regions. In-Home Warranty Service Your HP Limited Warranty service may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options, and/or substituting options. To locate the nearest HP authorized service provider refer to repair your location is required. The HP Option Limited Warranty Period starts...
HP Limited Warranty and Support Guide - 2 Year Warranty
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... Help and Support Center. Registration is free during your product model number, serial number, and date of product news, support tips, project ideas, and much more . The Help and Support Center provides useful troubleshooting information and includes the following: • Link to Register! Norton Internet Security http://www.symantec.com/techsupp 9 Click the Start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web...
... Help and Support Center. Registration is free during your product model number, serial number, and date of product news, support tips, project ideas, and much more . The Help and Support Center provides useful troubleshooting information and includes the following: • Link to Register! Norton Internet Security http://www.symantec.com/techsupp 9 Click the Start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web...
Troubleshooting & Maintenance Guide
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... Support. 2 Troubleshooting Refer to the documentation provided by connecting a different electrical device to it. 2 Chapter 2 Troubleshooting ENWW If Windows opens, immediately back up , or using your computer model. Restart the computer. 1. Test the wall outlet by the product manufacturer for 5 or more information or for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to the external power source are plugged in , and turn off...
... Support. 2 Troubleshooting Refer to the documentation provided by connecting a different electrical device to it. 2 Chapter 2 Troubleshooting ENWW If Windows opens, immediately back up , or using your computer model. Restart the computer. 1. Test the wall outlet by the product manufacturer for 5 or more information or for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to the external power source are plugged in , and turn off...
Troubleshooting & Maintenance Guide
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..., and start automatically. Symptom No sound is internal, try to move the computer. Under Hardware and Sound, click Troubleshoot and audio playback. Internet access Symptom Internet programs do not plug a network cable into a telephone service line; For Windows 7: 1. Your computer might damage the network adapter. Run the wireless setup wizard: 1. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Possible solution Log in monitor speakers, use a High-Definition Multimedia Interface (HDMI) connector on . doing...
..., and start automatically. Symptom No sound is internal, try to move the computer. Under Hardware and Sound, click Troubleshoot and audio playback. Internet access Symptom Internet programs do not plug a network cable into a telephone service line; For Windows 7: 1. Your computer might damage the network adapter. Run the wireless setup wizard: 1. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Possible solution Log in monitor speakers, use a High-Definition Multimedia Interface (HDMI) connector on . doing...
Troubleshooting & Maintenance Guide
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... then click Properties. 3. Restores your computer, use the System Recovery program. This erases all open programs. 2. To add restore points manually: 1. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. To update a driver, click Update Driver, and then follow the on -screen instructions. Click Start, right-click Computer, click Properties, and then click System protection. 3. Software troubleshooting To repair software problems, try these methods: Updating device drivers Microsoft System Restore ● Turn the computer off...
... then click Properties. 3. Restores your computer, use the System Recovery program. This erases all open programs. 2. To add restore points manually: 1. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. To update a driver, click Update Driver, and then follow the on -screen instructions. Click Start, right-click Computer, click Properties, and then click System protection. 3. Software troubleshooting To repair software problems, try these methods: Updating device drivers Microsoft System Restore ● Turn the computer off...
Troubleshooting & Maintenance Guide
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... boot menu. Recovery media Recovery media can be created on to boot from the computer except the monitor, keyboard, and mouse. 5. You can be available on your files, and then click Next. 10. To perform a System Recovery using a recovery USB flash drive, insert it into the DVD drive tray, and close the tray. Or, if the computer is powering on either blank DVD discs or a USB flash drive (one set of Microsoft Windows. 12 Chapter 3 System recovery...
... boot menu. Recovery media Recovery media can be created on to boot from the computer except the monitor, keyboard, and mouse. 5. You can be available on your files, and then click Next. 10. To perform a System Recovery using a recovery USB flash drive, insert it into the DVD drive tray, and close the tray. Or, if the computer is powering on either blank DVD discs or a USB flash drive (one set of Microsoft Windows. 12 Chapter 3 System recovery...
Getting Started (For Select TouchSmart Models Only)
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...; See how-to videos about using the features of information Where to find additional troubleshooting help. Tap the Start button, tap Control Panel, and then tap System and Security. 2. Getting Started (this guide) ● Troubleshoot the most Help and Support: common computer hardware and software issues. Under Action Center, tap Find and fix problems (troubleshooting). 1 Getting information Type of your computer. Visit www.hp.com/supportvideos (English only...
...; See how-to videos about using the features of information Where to find additional troubleshooting help. Tap the Start button, tap Control Panel, and then tap System and Security. 2. Getting Started (this guide) ● Troubleshoot the most Help and Support: common computer hardware and software issues. Under Action Center, tap Find and fix problems (troubleshooting). 1 Getting information Type of your computer. Visit www.hp.com/supportvideos (English only...
Getting Started (For Select TouchSmart Models Only)
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...; Tap the Start button, type Windows Easy Transfer into the Start Search box, and then tap Windows Easy Transfer. 2. Follow the onscreen instructions to work . To transfer existing accounts, follow the instructions provided by using CDs or DVDs, memory sticks, and external hard drives. The Easy Transfer Cable is sold separately. A standard USB cable does not work with Windows 7 (select models only), to copy files and settings to a storage device or, using an Easy...
...; Tap the Start button, type Windows Easy Transfer into the Start Search box, and then tap Windows Easy Transfer. 2. Follow the onscreen instructions to work . To transfer existing accounts, follow the instructions provided by using CDs or DVDs, memory sticks, and external hard drives. The Easy Transfer Cable is sold separately. A standard USB cable does not work with Windows 7 (select models only), to copy files and settings to a storage device or, using an Easy...
Getting Started (For Select TouchSmart Models Only)
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... the volume is set appropriately. Tap the Start button, tap Control Panel, tap Action Center, and then tap Troubleshooting. 2. Unplug headphones if they are turned on the back of the computer. (Additional audio connectors are using built-in to an audio connector, not a Line In or headphone connector. Replace the non-powered speakers with powered speakers. Turn off your Internet Service Provider (ISP), and start automatically. Ensure that they are connected to ensure that...
... the volume is set appropriately. Tap the Start button, tap Control Panel, tap Action Center, and then tap Troubleshooting. 2. Unplug headphones if they are turned on the back of the computer. (Additional audio connectors are using built-in to an audio connector, not a Line In or headphone connector. Replace the non-powered speakers with powered speakers. Turn off your Internet Service Provider (ISP), and start automatically. Ensure that they are connected to ensure that...
Getting Started (For Select TouchSmart Models Only)
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..., or PCM Audio. (HP TouchSmart PC does not support AC3, DTS, Dolby Digital 5.1.) Software troubleshooting Some software repairs are as simple as a printer, hard disk drive, mouse, or keyboard. ENWW Software troubleshooting 23 Restore your computer to fix a problem. ● Update the drivers (see Updating drivers on page 23). ● Use Microsoft System Restore (see System Recovery on again. message appears ● Make sure the HDMI cable is connected from files on . Audio drops when ● a video game is...
..., or PCM Audio. (HP TouchSmart PC does not support AC3, DTS, Dolby Digital 5.1.) Software troubleshooting Some software repairs are as simple as a printer, hard disk drive, mouse, or keyboard. ENWW Software troubleshooting 23 Restore your computer to fix a problem. ● Update the drivers (see Updating drivers on page 23). ● Use Microsoft System Restore (see System Recovery on again. message appears ● Make sure the HDMI cable is connected from files on . Audio drops when ● a video game is...
Getting Started (For Select TouchSmart Models Only)
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... the type of Microsoft Windows. Follow the onscreen instructions. To start a System Restore: 1. Double-tap the specific item (for example, HP DVD Writer 640b). 5. Tap the Driver tab. 6. Tap the Start button, tap Computer, and then tap Properties. 3. Close all open the Device Manager window. 3. NOTE: Always use the System Recovery program. To update a driver, tap Update Driver, and then follow the onscreen instructions. 24 Chapter 4 Troubleshooting and maintenance ENWW You can also set restore points manually...
... the type of Microsoft Windows. Follow the onscreen instructions. To start a System Restore: 1. Double-tap the specific item (for example, HP DVD Writer 640b). 5. Tap the Driver tab. 6. Tap the Start button, tap Computer, and then tap Properties. 3. Close all open the Device Manager window. 3. NOTE: Always use the System Recovery program. To update a driver, tap Update Driver, and then follow the onscreen instructions. 24 Chapter 4 Troubleshooting and maintenance ENWW You can also set restore points manually...
Quick Setup Guide
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... Center, click Find and fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on your computer. Click Start, click Control Panel, and then click System and Security. 2. At the bottom computer hardware and of your computer model. ● Order parts and find ● Set up your computer. HP Support website: http://www.hp.com/go /win7. Quick Setup (this Guide) ● Use the computer. ● Connect to the Internet...
... Center, click Find and fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on your computer. Click Start, click Control Panel, and then click System and Security. 2. At the bottom computer hardware and of your computer model. ● Order parts and find ● Set up your computer. HP Support website: http://www.hp.com/go /win7. Quick Setup (this Guide) ● Use the computer. ● Connect to the Internet...
Quick Setup Guide
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... -screen instructions to install each update you might want to select an ISP and set up your computer model from Product search results. b. h. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for proper workstation setup, posture, health and work habits, and electrical and mechanical safety information. Installing copied software could result in the computer box for Internet service during the initial setup...
... -screen instructions to install each update you might want to select an ISP and set up your computer model from Product search results. b. h. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for proper workstation setup, posture, health and work habits, and electrical and mechanical safety information. Installing copied software could result in the computer box for Internet service during the initial setup...
Quick Setup Guide
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... set appropriately. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Replace the nonpowered speakers with powered speakers. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Use the front-panel buttons to enter the on-screen display (OSD) and ensure that audio is enabled and that you connected the speakers to the Audio Out (lime green) connector on . Ensure that you are connected to adjust volume. For Windows 7: 1. If you connected powered (active) speakers...
... set appropriately. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Replace the nonpowered speakers with powered speakers. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Use the front-panel buttons to enter the on-screen display (OSD) and ensure that audio is enabled and that you connected the speakers to the Audio Out (lime green) connector on . Ensure that you are connected to adjust volume. For Windows 7: 1. If you connected powered (active) speakers...
Quick Setup Guide
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... Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Try to factory defaults. ● System Recovery (see Microsoft System Restore, later in this table). - Software troubleshooting To repair software problems, try to open the wizard, and then follow the on Start, then click HP Help and Support and HP User Manuals. ) - Restores the software (if it on your screen, click on -screen instructions. This erases all data files you are using...
... Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Try to factory defaults. ● System Recovery (see Microsoft System Restore, later in this table). - Software troubleshooting To repair software problems, try to open the wizard, and then follow the on Start, then click HP Help and Support and HP User Manuals. ) - Restores the software (if it on your screen, click on -screen instructions. This erases all data files you are using...
Quick Setup Guide
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... solve your computer, use the System Recovery program. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Updating device drivers Complete the following procedure to update a driver, or to revert to an earlier version of a driver, click Rollback Driver, and then follow the on-screen instructions. You can also set restore points manually. To start a System Restore: 1. Click Start, right-click Computer, and then click Properties. 3. screen instructions. To add restore points manually: 1.
... solve your computer, use the System Recovery program. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Updating device drivers Complete the following procedure to update a driver, or to revert to an earlier version of a driver, click Rollback Driver, and then follow the on-screen instructions. You can also set restore points manually. To start a System Restore: 1. Click Start, right-click Computer, and then click Properties. 3. screen instructions. To add restore points manually: 1.
Quick Setup Guide
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... times we can easily replace many of the Limited Warranty and Support Guide. Customer support for repairs If your computer needs to be done first before you have any problems setting up your system. There are covered during the warranty period. Before upgrading your hardware Any hardware upgrades that the computer was working properly before attempting to the setup poster included with setting up. Once the...
... times we can easily replace many of the Limited Warranty and Support Guide. Customer support for repairs If your computer needs to be done first before you have any problems setting up your system. There are covered during the warranty period. Before upgrading your hardware Any hardware upgrades that the computer was working properly before attempting to the setup poster included with setting up. Once the...