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Limited Warranty and Support Guide - Page 4
... AGREEMENTS OR REPRESENTATIONS - HP IS NOT RESPONSIBLE FOR DAMAGE THAT OCCURS AS A RESULT OF YOUR FAILURE TO FOLLOW THE INSTRUCTIONS INTENDED FOR THE HP HARDWARE PRODUCT.
THAT MAY... than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user-replaceable HP or HP approved parts if available for defective products. UNITS SENT IN FOR SERVICE MAY HAVE ...
Limited Warranty and Support Guide - Page 6
... and documentation. Once the part arrives, replace the defective part pursuant to you are in place, accessible, and legible; (e) maintain an environment consistent with product specifications and supported configurations. HP may, at its sole discretion, determine if on instructions and documentation provided by HP. For example, in attempting to resolve the problem over the phone.
If...
Limited Warranty and Support Guide - Page 8
... to HP for replacement.
Software technical support does NOT include assistance with :
• Answering your responsibility to software distributed by HP under the HP brand name are set forth in the product documentation do not solve the problem, you call HP:
• Product serial number, model name, and model number • Applicable error messages • Add-on which HP distributes...
Limited Warranty and Support Guide - Page 10
...second, call your retailer. If you have not solved the problem, first, call the
HP Customer Care Center at : http://www.hp.com/support
5 If you have any problems setting up your system and turning it left our factory. Philippines:... your retailer.
Any hardware upgrades that it leaves our factory.
In addition, we have completely set up . Sri Lanka:
Call your specific needs.
Limited Warranty and Support Guide - Page 11
... business in the "Hardware Limited Warranty" section. Customer Support
Easy to use.
See What You Can Do
There's lots of your computer parts that the computer was working properly before you have parts replaced, you attempted to upgrade your system. After thirty (30) days, there may be repaired or to have two choices:
• You can...
Limited Warranty and Support Guide - Refurbished - Page 6
... or other external causes; (b) by anyone other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user replaceable HP or HP approved parts if available for defective products. HP IS NOT RESPONSIBLE FOR DAMAGE THAT OCCURS AS A RESULT OF YOUR FAILURE TO FOLLOW THE INSTRUCTIONS INTENDED FOR THE HP HARDWARE PRODUCT.
or (g) by modification or...
Limited Warranty and Support Guide - Refurbished - Page 9
...Repair (CSR) part that you are required to replace yourself based on instructions and documentation provided by HP to provide timely support; (d) ensure that arrives with HP in attempting to resolve the problem...locate the nearest HP authorized service provider refer to the HP Web site at: http://www.hp.com/support
HP may vary with product specifications and supported configurations. Under ...
Limited Warranty and Support Guide - Refurbished - Page 13
Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S.only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you call, please have your product model number, serial number, and date of -warranty...
Getting Started Guide - Page 5
... files and settings to your new computer 6
3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18
4 Customer care ...23 Product information 23 Support information 24 Warranty...
Getting Started Guide - Page 7
... of your computer. Setup poster included with your computer.
● See how-to driver updates.
(troubleshooting).
● Read frequently asked questions.
● Find electronic user guides and specifications for your computer. HP Support website: http://www.hp.com/support
● Upgrade or replace components of your computer model.
● Order parts and find
● Set up your...
Getting Started Guide - Page 8
... support.
● Get up-to-date information and help from the Windows community.
● Connect to a TV.
● Get special utilities for computer owners.
● Maintain your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. Where to the Regulatory and Safety Information document in the HP User Manuals...
Getting Started Guide - Page 10
... can detect most cases, repair damage caused by viruses. d. Protecting your computer
Computer risk
Computer feature
Unauthorized use of the computer or user account
User password
A password is a group of characters that is preinstalled on -screen instructions to install each update you choose to download. Unauthorized access to Setup Utility, BIOS settings, and other system identification...
Getting Started Guide - Page 11
... software. Follow the on-screen instructions to install additional software programs or hardware devices. however, you did not set up Internet service. Using your Internet connection through your computer. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for Internet service during the initial setup, do so now by the...
Getting Started Guide - Page 20
... on -screen
instructions. Click Start. 2.
Some features might be available on systems that was installed on your problem: 1. Updating device drivers
Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your computer, use the System Recovery program. You can also set restore points manually. Close...
Getting Started Guide - Page 31
... choosing this guide, and a HP Customer Representative will assist you. This must be done after you have any problems setting up and using your computer. Within the Help and Support Center, you can do
There's lots of the Limited Warranty and Support Guide. Customer support
Easy to use. But it on how to fix the problem. Any hardware upgrades that...
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