User Guide
Page 8
...87 Errors ...87 Printhead(s) Missing - Load more paper and press the Resume button on the printer 89 The printer is out of the printer ...89 Incompatible Cartridge(s) - The job failed to print due to an error in this printer ...88 Printhead problem - Replace the following printhead has a problem 88 Device... 81 Your wireless router is using a hidden SSID 82 Make sure the wireless version of the HP device is set as the default printer driver (Windows only 82 Make sure the HP Network Devices Support service is running (Windows only) ........82 Add hardware addresses to a wireless access...
...87 Errors ...87 Printhead(s) Missing - Load more paper and press the Resume button on the printer 89 The printer is out of the printer ...89 Incompatible Cartridge(s) - The job failed to print due to an error in this printer ...88 Printhead problem - Replace the following printhead has a problem 88 Device... 81 Your wireless router is using a hidden SSID 82 Make sure the wireless version of the HP device is set as the default printer driver (Windows only 82 Make sure the HP Network Devices Support service is running (Windows only) ........82 Add hardware addresses to a wireless access...
User Guide
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...) NOTE: The printhead lights are only visible when a printhead needs attention. 3 Network button (available with some models) Wireless button (available with some models) 4 Cancel button 5 Resume button and light 6 Power button and light Back view 1 Power input 2 Ethernet network port 3 Rear universal serial bus (USB) port 4 Automatic two-sided printing accessory...
...) NOTE: The printhead lights are only visible when a printhead needs attention. 3 Network button (available with some models) Wireless button (available with some models) 4 Cancel button 5 Resume button and light 6 Power button and light Back view 1 Power input 2 Ethernet network port 3 Rear universal serial bus (USB) port 4 Automatic two-sided printing accessory...
User Guide
Page 55
... on the front of the device for wireless communication (some models press the Wireless button), press the Resume button three times, and release the Network or Wireless button. Make sure your HP device from notifying computers on some models only) 51 Configure your firewall to work with...the USB wireless setup cable when prompted. Connect the device using an ad hoc wireless network connection Method 1 1. For more information, see printer status on your computer The firewall might be preventing your computer has an ad hoc network profile. Install the software on the Starter CD,...
... on the front of the device for wireless communication (some models press the Wireless button), press the Resume button three times, and release the Network or Wireless button. Make sure your HP device from notifying computers on some models only) 51 Configure your firewall to work with...the USB wireless setup cable when prompted. Connect the device using an ad hoc wireless network connection Method 1 1. For more information, see printer status on your computer The firewall might be preventing your computer has an ad hoc network profile. Install the software on the Starter CD,...
User Guide
Page 64
... health status on the page. • Control panel: Press and hold the Power button, press the Cancel button seven times, press the Resume button two times, and release the Power button. • Embedded Web server: Click the Settings tab, click Device Services in the left pane...list in the Print Quality section, and then click Run Diagnostic. • HP Toolbox (Windows): Click the Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Print Quality Diagnostics from the Information and Support panel...
... health status on the page. • Control panel: Press and hold the Power button, press the Cancel button seven times, press the Resume button two times, and release the Power button. • Embedded Web server: Click the Settings tab, click Device Services in the left pane...list in the Print Quality section, and then click Run Diagnostic. • HP Toolbox (Windows): Click the Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Print Quality Diagnostics from the Information and Support panel...
User Guide
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...down list in the Print Quality section, and then click Run Diagnostic. • HP Toolbox (Windows): Click the Services tab, and then click Align Printheads, and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Align from printouts, ink nozzles might be clogged, ...and you begin to clean the printheads. • Control panel: Press and hold the Power button, press the Resume button three times, and release the Power button...
...down list in the Print Quality section, and then click Run Diagnostic. • HP Toolbox (Windows): Click the Services tab, and then click Align Printheads, and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Align from printouts, ink nozzles might be clogged, ...and you begin to clean the printheads. • Control panel: Press and hold the Power button, press the Resume button three times, and release the Power button...
User Guide
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...1. 2. Wait for the carriage to the left. If the carriage does not move to the left automatically, press and hold the Resume button until the carriage moves to stop moving, and then unplug the power cord from the Information and Support panel. CAUTION: Electrical ...contacts contain sensitive electronic components that can be blinking. Chapter 5 • HP Toolbox (Windows): Click the Services tab, click Clean Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Clean from the...
...1. 2. Wait for the carriage to the left. If the carriage does not move to the left automatically, press and hold the Resume button until the carriage moves to stop moving, and then unplug the power cord from the Information and Support panel. CAUTION: Electrical ...contacts contain sensitive electronic components that can be blinking. Chapter 5 • HP Toolbox (Windows): Click the Services tab, click Clean Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Clean from the...
User Guide
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... light is loaded in the Print Quality section, and then click Run Diagnostic. • HP Toolbox (Windows): Click the Services tab, click Calibrate Linefeed and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Calibrate Linefeed from the drop-down list in Tray 1. 3....work with your printout shows bandings (dark or light lines across colored block) or staggered lines, calibrate the printer's linefeed. • Control panel: Press and hold the Resume button until the carriage moves to the blinking printhead light. 15. Open the cover. 2. Wait for the...
... light is loaded in the Print Quality section, and then click Run Diagnostic. • HP Toolbox (Windows): Click the Services tab, click Calibrate Linefeed and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Calibrate Linefeed from the drop-down list in Tray 1. 3....work with your printout shows bandings (dark or light lines across colored block) or staggered lines, calibrate the printer's linefeed. • Control panel: Press and hold the Resume button until the carriage moves to the blinking printhead light. 15. Open the cover. 2. Wait for the...
User Guide
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... the same network, the firewall security software might need to reconfigure your computer to Settings, and then click Printers or Printers and Faxes. - If the HP device is Paused, right-click the device, and click Resume Printing. 4. NOTE: If you are able to access the EWS and use to disable it was successful. To...
... the same network, the firewall security software might need to reconfigure your computer to Settings, and then click Printers or Printers and Faxes. - If the HP device is Paused, right-click the device, and click Resume Printing. 4. NOTE: If you are able to access the EWS and use to disable it was successful. To...
User Guide
Page 92
... troubleshoot The following printhead is not intended for use in this printer. • Printer Offline - Load more paper and press the Resume button on the printer • The printer is currently offline • Printer Paused - The job failed to print due to an error in this printer Use the following to correct the error: To replace the...
... troubleshoot The following printhead is not intended for use in this printer. • Printer Offline - Load more paper and press the Resume button on the printer • The printer is currently offline • Printer Paused - The job failed to print due to an error in this printer Use the following to correct the error: To replace the...
User Guide
Page 93
... the following to correct the error: Load media Errors 89 Clear the jam and press the Resume button on the front of paper. Load more paper and press the Resume button on the printer Use the following to correct the error: Clear a jam in the device • Hardware... installation suggestions Paper Jam - When you receive a low-ink warning message, consider having a replacement cartridge available to correct the error: • Replace the ink cartridges • HP inkjet...
... the following to correct the error: Load media Errors 89 Clear the jam and press the Resume button on the front of paper. Load more paper and press the Resume button on the printer Use the following to correct the error: Clear a jam in the device • Hardware... installation suggestions Paper Jam - When you receive a low-ink warning message, consider having a replacement cartridge available to correct the error: • Replace the ink cartridges • HP inkjet...
User Guide
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... Start, click Control Panel, and then click Printers and Faxes. 2. Chapter 5 Incompatible Cartridge(s) - To check if the printer is selected, click Resume. 4. Printer Paused - If you made any changes, try to Pause Printing or Use Printer Offline. 4. On the Printer menu, make sure there are no check marks... 3. Double-click the icon for your product to correct the error: • Replace the ink cartridges • HP inkjet supplies recycling program Printer Offline - If Hold is paused or offline (Mac OS X) 1. Use the following cartridge is paused or offline (Windows) 1.
... Start, click Control Panel, and then click Printers and Faxes. 2. Chapter 5 Incompatible Cartridge(s) - To check if the printer is selected, click Resume. 4. Printer Paused - If you made any changes, try to Pause Printing or Use Printer Offline. 4. On the Printer menu, make sure there are no check marks... 3. Double-click the icon for your product to correct the error: • Replace the ink cartridges • HP inkjet supplies recycling program Printer Offline - If Hold is paused or offline (Mac OS X) 1. Use the following cartridge is paused or offline (Windows) 1.
User Guide
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...to an error in the message, and then contact HP support. If prompted, choose your product to use. 2. Errors 91 There was a problem with the product. If Hold is paused or offline (Mac OS X) 1. To check if the printer is selected, click Resume. 4. Click System Preferences, click Print & Fax..., and then click select the printer you keep it upright and do not tip it on calling for technical support. Double-click the ...
...to an error in the message, and then contact HP support. If prompted, choose your product to use. 2. Errors 91 There was a problem with the product. If Hold is paused or offline (Mac OS X) 1. To check if the printer is selected, click Resume. 4. Click System Preferences, click Print & Fax..., and then click select the printer you keep it upright and do not tip it on calling for technical support. Double-click the ...
User Guide
Page 96
... NOTE: The printhead lights are only visible when a printhead needs attention. 3 Network button (available with some models) Wireless button (available with some models) 4 Cancel button 5 Resume button and light 6 Power button and light 92 Control-panel lights reference
... NOTE: The printhead lights are only visible when a printhead needs attention. 3 Network button (available with some models) Wireless button (available with some models) 4 Cancel button 5 Resume button and light 6 Power button and light 92 Control-panel lights reference
User Guide
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... is off . The device carriage has stalled. • Open the top cover and remove any obstructions (such as jammed media). • Press the Resume button to continue printing. • If the error persists, turn the device off , or is jammed in the device. Interpreting control-panel lights 93 The... device is on again. The Power light and the Resume light blink. For more information, visit the HP Web site (www.hp.com/support) for the ink to dry. Print media is processing a print job. The Power light is ready....
... is off . The device carriage has stalled. • Open the top cover and remove any obstructions (such as jammed media). • Press the Resume button to continue printing. • If the error persists, turn the device off , or is jammed in the device. Interpreting control-panel lights 93 The... device is on again. The Power light and the Resume light blink. For more information, visit the HP Web site (www.hp.com/support) for the ink to dry. Print media is processing a print job. The Power light is ready....
User Guide
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...closed . Make sure all covers are missing, 94 Control-panel lights reference Load paper, and press the Resume button. One or more of the ink cartridge lights are on . All lights except the Power light...light is out of the printheads are completely closed completely. The Power light and the Resume light are on . Explanation and recommended action The device is on, and one or more of paper.... The Power light and the Resume light blink, and one or more of an expired ink cartridge will not be covered under warranty...
...closed . Make sure all covers are missing, 94 Control-panel lights reference Load paper, and press the Resume button. One or more of the ink cartridge lights are on . All lights except the Power light...light is out of the printheads are completely closed completely. The Power light and the Resume light are on . Explanation and recommended action The device is on, and one or more of paper.... The Power light and the Resume light blink, and one or more of an expired ink cartridge will not be covered under warranty...
User Guide
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... in one or more ink cartridge lights blink. Replace the cartridge indicated with an original HP cartridge or press (Resume button) to use in , and try printing. CAUTION: Product failure or damage attributable to the use of non-HP ink is not intended for use the nonHP ink. 96 Control-panel lights reference...
... in one or more ink cartridge lights blink. Replace the cartridge indicated with an original HP cartridge or press (Resume button) to use in , and try printing. CAUTION: Product failure or damage attributable to the use of non-HP ink is not intended for use the nonHP ink. 96 Control-panel lights reference...
User Guide
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Lift the printhead latch. 4. NOTE: If the printer cannot be powered on, use it to remove the printhead cover. 3. Lift the handle of a printhead, and use a pen to pull the printhead out of its slot. 108 Support and warranty Open the top cover. 2. If the print carriage does not move to the left . Wait for the print carriage to the left automatically, press and hold the Resume button until the carriage moves to stop moving, and then unplug the power cord from the printer. Appendix B To remove printheads before shipment 1.
Lift the printhead latch. 4. NOTE: If the printer cannot be powered on, use it to remove the printhead cover. 3. Lift the handle of a printhead, and use a pen to pull the printhead out of its slot. 108 Support and warranty Open the top cover. 2. If the print carriage does not move to the left . Wait for the print carriage to the left automatically, press and hold the Resume button until the carriage moves to stop moving, and then unplug the power cord from the printer. Appendix B To remove printheads before shipment 1.
Wired/Wireless Networking Guide
Page 7
... Network Diagnostic tool, complete the following suggestions in the order listed: 1. If a problem is connected to your computer. HP Officejet Pro 8000 Printer Series On the HP device's control panel, press and hold the ( ) Wireless button, press ( ) Resume button two times, and then release all buttons. Position the product and computer near each other status information. Click...
... Network Diagnostic tool, complete the following suggestions in the order listed: 1. If a problem is connected to your computer. HP Officejet Pro 8000 Printer Series On the HP device's control panel, press and hold the ( ) Wireless button, press ( ) Resume button two times, and then release all buttons. Position the product and computer near each other status information. Click...
Wired/Wireless Networking Guide
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... to the same network, the firewall security software might be interfering. Click Start, click Control Panel, and then double-click Printers. 2. Do one of the HP device as it was successful. In the address box, type the URL of the following steps: Windows 1. Click System Preferences... server (EWS). If you cannot access the EWS or are still having problems using the HP device over the network. Make sure the HP Officejet/Officejet Pro device is Paused, right-click the device and click Resume Printing. 4. If you can access the EWS, try using it to access the EWS ...
... to the same network, the firewall security software might be interfering. Click Start, click Control Panel, and then double-click Printers. 2. Do one of the HP device as it was successful. In the address box, type the URL of the following steps: Windows 1. Click System Preferences... server (EWS). If you cannot access the EWS or are still having problems using the HP device over the network. Make sure the HP Officejet/Officejet Pro device is Paused, right-click the device and click Resume Printing. 4. If you can access the EWS, try using it to access the EWS ...
Wired/Wireless Networking Guide
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... ad hoc wireless network connection Method 1 1. Open the embedded Web server (EWS). On your computer, connect to a wireless connection. HP Officejet Pro 8000 Printer Series On the HP device's control panel, press and hold ( ) Wireless button, press ( ) Resume button three times, and then release ( ) Wireless button. For more information, see the electronic User Guide available on your...
... ad hoc wireless network connection Method 1 1. Open the embedded Web server (EWS). On your computer, connect to a wireless connection. HP Officejet Pro 8000 Printer Series On the HP device's control panel, press and hold ( ) Wireless button, press ( ) Resume button three times, and then release ( ) Wireless button. For more information, see the electronic User Guide available on your...
