User Guide
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...HP Toolbox (Windows) ...36 Open the HP Toolbox 36 HP Toolbox tabs ...37 Network Toolbox ...38 Use the HP Solution Center (Windows 38 HP Printer Utility (Mac OS X 38 Open the HP Printer Utility 38 HP Printer Utility panels 39 Use the HP... network 45 Install the device software on client computers 45 Install the printer driver using Add Printer 46 Install the device in a pure IPV6 network environment 46 Configure the...51 To turn off wireless communication 51 Configure your firewall to work with HP devices 51 Change the connection method 52 Guidelines for ensuring wireless network ...
...HP Toolbox (Windows) ...36 Open the HP Toolbox 36 HP Toolbox tabs ...37 Network Toolbox ...38 Use the HP Solution Center (Windows 38 HP Printer Utility (Mac OS X 38 Open the HP Printer Utility 38 HP Printer Utility panels 39 Use the HP... network 45 Install the device software on client computers 45 Install the printer driver using Add Printer 46 Install the device in a pure IPV6 network environment 46 Configure the...51 To turn off wireless communication 51 Configure your firewall to work with HP devices 51 Change the connection method 52 Guidelines for ensuring wireless network ...
User Guide
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...61 To clean the printhead contacts manually 62 To calibrate the linefeed 64 To replace the printheads 64 Store printing supplies ...66 Store ink cartridges ...66 Store printheads ...66 Troubleshooting tips and resources 66 Solve printing problems ...67 The device shuts down unexpectedly 67 The device ...is not responding (nothing prints 67 Printer lights are blinking 68 Device takes a long time to print 68 Placement of the text or graphics is wrong 69 The device prints ...
...61 To clean the printhead contacts manually 62 To calibrate the linefeed 64 To replace the printheads 64 Store printing supplies ...66 Store ink cartridges ...66 Store printheads ...66 Troubleshooting tips and resources 66 Solve printing problems ...67 The device shuts down unexpectedly 67 The device ...is not responding (nothing prints 67 Printer lights are blinking 68 Device takes a long time to print 68 Placement of the text or graphics is wrong 69 The device prints ...
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...B Support and warranty Obtain electronic support ...99 Hewlett-Packard limited warranty statement 100 Ink cartridge warranty information 101 Obtain HP telephone support 102 Before you call ...102 Support process ...102 HP support by phone ...103 Phone support period 103 Telephone support numbers 104 Placing ... call ...105 After the phone support period 105 Additional warranty options 105 HP Quick Exchange Service (Japan 106 HP Korea customer support 106 Prepare the device for shipment 107 Remove the ink cartridges and printheads before shipment 107 Pack the device ...109 C Device ...
...B Support and warranty Obtain electronic support ...99 Hewlett-Packard limited warranty statement 100 Ink cartridge warranty information 101 Obtain HP telephone support 102 Before you call ...102 Support process ...102 HP support by phone ...103 Phone support period 103 Telephone support numbers 104 Placing ... call ...105 After the phone support period 105 Additional warranty options 105 HP Quick Exchange Service (Japan 106 HP Korea customer support 106 Prepare the device for shipment 107 Remove the ink cartridges and printheads before shipment 107 Pack the device ...109 C Device ...
User Guide
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... users who are color blind, colored buttons and tabs used in the software and on a label located inside the device, near the ink cartridges area. It also supports most assistive technology such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. Visual The device software is printed on... accessible for people with mobility impairments, the device software functions can be executed through the use of this product and HP's commitment to product accessibility, visit HP's Web site at www.apple.com/ accessibility. The device doors, buttons, paper trays, and paper guides can be...
... users who are color blind, colored buttons and tabs used in the software and on a label located inside the device, near the ink cartridges area. It also supports most assistive technology such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. Visual The device software is printed on... accessible for people with mobility impairments, the device software functions can be executed through the use of this product and HP's commitment to product accessibility, visit HP's Web site at www.apple.com/ accessibility. The device doors, buttons, paper trays, and paper guides can be...
User Guide
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Chapter 1 Front view 1 Control panel 2 Output tray 3 Tray 1 4 Width guides 5 Ink cartridge door 6 Ink cartridges 7 Printhead latch 8 Printheads 9 Tray 2 (Tray 2 is sold as an accessory. For ordering information, see Accessories.) Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 10 Get started
Chapter 1 Front view 1 Control panel 2 Output tray 3 Tray 1 4 Width guides 5 Ink cartridge door 6 Ink cartridges 7 Printhead latch 8 Printheads 9 Tray 2 (Tray 2 is sold as an accessory. For ordering information, see Accessories.) Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 10 Get started
User Guide
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...quickly without smudging. It is acid-free for newsletters, reports, and flyers. It is opaque enough for two-sided color usage with any inkjet printer. It resists water, smears, fingerprints, and humidity. Available in matte finish in several sizes, including A4, 8.5 x 11 inch, 10 x... take the guesswork out of printing 16 Use the device HP Photo Value Packs: HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to www.hp.com/buy/supplies. HP Printing Paper HP Printing Paper is a high-quality multifunction paper. This film...
...quickly without smudging. It is acid-free for newsletters, reports, and flyers. It is opaque enough for two-sided color usage with any inkjet printer. It resists water, smears, fingerprints, and humidity. Available in matte finish in several sizes, including A4, 8.5 x 11 inch, 10 x... take the guesswork out of printing 16 Use the device HP Photo Value Packs: HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to www.hp.com/buy/supplies. HP Printing Paper HP Printing Paper is a high-quality multifunction paper. This film...
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... against the back of a plain media, then you may end up with the flaps facing up and to work together so your HP printer. Select print media 17 affordable professional photos with cutouts or perforations ◦ Media that is heavily textured, embossed, or does not accept... printing out an entire vacation's worth of media at a time into a tray. If you place a special media on top of the tray. Original HP inks and HP Advanced Photo Paper have a very slick finish, self-stick adhesives, clasps, or windows. Also, avoid cards and envelopes with thick, irregular, or curled ...
... against the back of a plain media, then you may end up with the flaps facing up and to work together so your HP printer. Select print media 17 affordable professional photos with cutouts or perforations ◦ Media that is heavily textured, embossed, or does not accept... printing out an entire vacation's worth of media at a time into a tray. If you place a special media on top of the tray. Original HP inks and HP Advanced Photo Paper have a very slick finish, self-stick adhesives, clasps, or windows. Also, avoid cards and envelopes with thick, irregular, or curled ...
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...with these media types. • Several kinds of media require a specific orientation when you print from a computer using the correct printer and page size in the printer driver. • Do not print on both sides of supported custom-sized media by first printing only the odd pages, flipping ...sides of a page and Load media. 2. Make sure the duplexer is dropped onto the output tray. Make sure the duplexer is printed. Once the ink dries, the media is pulled back into the device again. To print automatically on the File menu, and then select a printing shortcut. 4. With ...
...with these media types. • Several kinds of media require a specific orientation when you print from a computer using the correct printer and page size in the printer driver. • Do not print on both sides of supported custom-sized media by first printing only the odd pages, flipping ...sides of a page and Load media. 2. Make sure the duplexer is dropped onto the output tray. Make sure the duplexer is printed. Once the ink dries, the media is pulled back into the device again. To print automatically on the File menu, and then select a printing shortcut. 4. With ...
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... upon the images printed, print settings, paper type, frequency of pages you receive a low-ink warning message, consider having a replacement cartridge available to display the Cartridge Details button. Control panel Embedded Web server HP Toolbox (Windows) Network Toolbox HP Printer Utility (Mac OS X) to obtain the following information.... Chapter 4 Monitor the device This section...
... upon the images printed, print settings, paper type, frequency of pages you receive a low-ink warning message, consider having a replacement cartridge available to display the Cartridge Details button. Control panel Embedded Web server HP Toolbox (Windows) Network Toolbox HP Printer Utility (Mac OS X) to obtain the following information.... Chapter 4 Monitor the device This section...
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... or wireless (some models only) status report. Pages/buttons Information page Settings page Contents Shows status information about the device, its ink supplies and usage, and a log of future yield. The approximation might display an approximation of the number of pages that has ...a supported Web browser on a network and must be printed with the existing supplies. The device might change dramatically from the printer driver (Windows), or the HP Printer Utility (Mac OS X), the device must have been configured for the device and gives you the ability to change device settings...
... or wireless (some models only) status report. Pages/buttons Information page Settings page Contents Shows status information about the device, its ink supplies and usage, and a log of future yield. The approximation might display an approximation of the number of pages that has ...a supported Web browser on a network and must be printed with the existing supplies. The device might change dramatically from the printer driver (Windows), or the HP Printer Utility (Mac OS X), the device must have been configured for the device and gives you the ability to change device settings...
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...printing delays. Gives information on the network settings. Use device management tools 37 This page contains information about the device and ink cartridges. • Align Printheads: Guides you through aligning the printheads. For more information, see To align the printheads. ...you through cleaning the printheads. Also, includes a button that are not available for planning purposes only. HP Toolbox tabs The HP Toolbox contains the following tabs. NOTE: Ink level warnings and indicators provide estimates for all countries/regions. • Cartridge Details: Shows order numbers ...
...printing delays. Gives information on the network settings. Use device management tools 37 This page contains information about the device and ink cartridges. • Align Printheads: Guides you through aligning the printheads. For more information, see To align the printheads. ...you through cleaning the printheads. Also, includes a button that are not available for planning purposes only. HP Toolbox tabs The HP Toolbox contains the following tabs. NOTE: Ink level warnings and indicators provide estimates for all countries/regions. • Cartridge Details: Shows order numbers ...
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...Align: Guides you to print the self-test diagnostic page of the device. HP Printer Utility panels This section covers the following topics: • Information and Support panel • Printer Settings panel Information and Support panel • Supplies Status: Shows the information... about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays...
...Align: Guides you to print the self-test diagnostic page of the device. HP Printer Utility panels This section covers the following topics: • Information and Support panel • Printer Settings panel Information and Support panel • Supplies Status: Shows the information... about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays...
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...On a Macintosh computer, the features available in the HP Photosmart Studio software vary depending on a Macintosh computer 1. When you receive a low-ink warning message, consider having a replacement cartridge available to view current device information, ink cartridge status, and printhead health status; Understand the... to avoid possible printing delays. Click the HP Photosmart Studio icon in the Dock. The HP Device Manager window appears. 3. Ink level warnings and indicators provide estimates for planning purposes only. to do so. The HP Photosmart Studio window appears. 2. You do ...
...On a Macintosh computer, the features available in the HP Photosmart Studio software vary depending on a Macintosh computer 1. When you receive a low-ink warning message, consider having a replacement cartridge available to view current device information, ink cartridge status, and printhead health status; Understand the... to avoid possible printing delays. Click the HP Photosmart Studio icon in the Dock. The HP Device Manager window appears. 3. Ink level warnings and indicators provide estimates for planning purposes only. to do so. The HP Photosmart Studio window appears. 2. You do ...
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...ink warning message, consider having a replacement cartridge available to replaced. The status options for planning purposes only. If the status is replace, then the printhead should be printed. • HP Toolbox (Windows): Click the Services tab, and then click Print Self-Test Diagnostic Page. • HP Printer... health and the part numbers, first-installation dates, and end-of-warranty dates of the ink cartridges. Printer Information: Shows device information (such as the accumulated ink usage. You do so. 3. For more information, see Understand the self-test diagnostic page...
...ink warning message, consider having a replacement cartridge available to replaced. The status options for planning purposes only. If the status is replace, then the printhead should be printed. • HP Toolbox (Windows): Click the Services tab, and then click Print Self-Test Diagnostic Page. • HP Printer... health and the part numbers, first-installation dates, and end-of-warranty dates of the ink cartridges. Printer Information: Shows device information (such as the accumulated ink usage. You do so. 3. For more information, see Understand the self-test diagnostic page...
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...; On the label of the www.hp.com/buy/supplies page to display the Cartridge Details button, and then click Cartridge Details. • Mac OS X: From the HP Printer Utility, click Supply Info from the cartridges is used . However, many countries have bidirectional communication, click the Estimated Ink Levels tab, scroll to obtain information...
...; On the label of the www.hp.com/buy/supplies page to display the Cartridge Details button, and then click Cartridge Details. • Mac OS X: From the HP Printer Utility, click Supply Info from the cartridges is used . However, many countries have bidirectional communication, click the Estimated Ink Levels tab, scroll to obtain information...
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...about using these tools, see Supplies. To replace the ink cartridges 1. Press down firmly on recycling used ink supplies, see Understand the self-test diagnostic page). Do not remove a cartridge from the HP Toolbox (Windows), the HP Printer Utility (Mac OS X), or the embedded Web server.... Gently pull open the ink cartridge cover. 2. You can check the estimated ink levels from the device for planning purposes only. For information...
...about using these tools, see Supplies. To replace the ink cartridges 1. Press down firmly on recycling used ink supplies, see Understand the self-test diagnostic page). Do not remove a cartridge from the HP Toolbox (Windows), the HP Printer Utility (Mac OS X), or the embedded Web server.... Gently pull open the ink cartridge cover. 2. You can check the estimated ink levels from the device for planning purposes only. For information...
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...print quality diagnostic page to clean the printheads. Maintain the printheads If printed characters are incomplete, or printouts are streaked, the ink nozzles might need to diagnose issues affecting the print quality. Evaluate any maintenance services to check the printhead health. For more ...paper. Replace the printheads if the problems persist after cleaning. Click the Information tab, and then click Ink Supplies in the left pane. • HP Toolbox (Windows): Open the HP Toolbox. For more information, see To open the embedded Web server. For more information, see To clean...
...print quality diagnostic page to clean the printheads. Maintain the printheads If printed characters are incomplete, or printouts are streaked, the ink nozzles might need to diagnose issues affecting the print quality. Evaluate any maintenance services to check the printhead health. For more ...paper. Replace the printheads if the problems persist after cleaning. Click the Information tab, and then click Ink Supplies in the left pane. • HP Toolbox (Windows): Open the HP Toolbox. For more information, see To open the embedded Web server. For more information, see To clean...
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Chapter 5 quality of your printouts. You can also view the ink level information and the printhead health status on the page. • Control panel: Press and hold the Power button, press the Cancel button seven times, ... the drop-down list in the Print Quality section, and then click Run Diagnostic. • HP Toolbox (Windows): Click the Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Print Quality Diagnostics from the Information and Support panel. 60...
Chapter 5 quality of your printouts. You can also view the ink level information and the printhead health status on the page. • Control panel: Press and hold the Power button, press the Cancel button seven times, ... the drop-down list in the Print Quality section, and then click Run Diagnostic. • HP Toolbox (Windows): Click the Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Print Quality Diagnostics from the Information and Support panel. 60...
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...8226; HP Printer Utility (Mac OS X): Click Align from the drop-down list in the Print Quality section, and then click Run Diagnostic. However, if the appearance of your printed pages indicates that the printheads are missing from the trays and duplexer, the ink level ...clean the printheads. For more information, see To calibrate the linefeed. Maintain the printheads 61 NOTE: Ink level warnings and indicators provide estimates for planning purposes only. 1 Printer Information: Shows device information (such as the product model number, serial number, and firmware version number...
...8226; HP Printer Utility (Mac OS X): Click Align from the drop-down list in the Print Quality section, and then click Run Diagnostic. However, if the appearance of your printed pages indicates that the printheads are missing from the trays and duplexer, the ink level ...clean the printheads. For more information, see To calibrate the linefeed. Maintain the printheads 61 NOTE: Ink level warnings and indicators provide estimates for planning purposes only. 1 Printer Information: Shows device information (such as the product model number, serial number, and firmware version number...
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... color-coded slot (the label on the printhead must match the label on one face of the printhead. Press down to engage the latch. Also, ink can cause permanent nozzle damage. Maintain the printheads 63 Make sure the nozzles are facing up and are on the printhead to ensure proper contact... the nozzles can permanently mark clothing. 8. CAUTION: Do not use water. 7. The nozzles are not in the printhead slot inside the device with the paper. 9. Ink will be visible on the nozzles. Suitable materials include paper coffee filters and eyeglass lens cleaning paper. 6.
... color-coded slot (the label on the printhead must match the label on one face of the printhead. Press down to engage the latch. Also, ink can cause permanent nozzle damage. Maintain the printheads 63 Make sure the nozzles are facing up and are on the printhead to ensure proper contact... the nozzles can permanently mark clothing. 8. CAUTION: Do not use water. 7. The nozzles are not in the printhead slot inside the device with the paper. 9. Ink will be visible on the nozzles. Suitable materials include paper coffee filters and eyeglass lens cleaning paper. 6.