Getting Started Guide
Page 2
...must be connected to use and manage HP ePrint, visit HP Connected (www.hpconnected.com). (At this time, this website might be used in the printing process in the initialization process, which prepares the printer and ink cartridge for disabling this usage information collection,... see the user guide (which keeps print nozzles clear and ink flowing smoothly. Learn more information, visit www.hp.com/go/inkusage. ●● Anonymous usage information storage: HP cartridge used . Unplug this ...
...must be connected to use and manage HP ePrint, visit HP Connected (www.hpconnected.com). (At this time, this website might be used in the printing process in the initialization process, which prepares the printer and ink cartridge for disabling this usage information collection,... see the user guide (which keeps print nozzles clear and ink flowing smoothly. Learn more information, visit www.hp.com/go/inkusage. ●● Anonymous usage information storage: HP cartridge used . Unplug this ...
Getting Started Guide
Page 3
... purchase price for the duration specified above will be free from limiting the statutory rights of a non-HP or refilled ink cartridge, HP will be either new or like-new, provided that arise as some governments outside the product's specifications; Hewlett-Packard... be consistent with . 1 year 1 year unless otherwise stated A. English Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to HP. 8. HP does not warrant that have other problems, including those defects that arise as a result of normal use...
... purchase price for the duration specified above will be free from limiting the statutory rights of a non-HP or refilled ink cartridge, HP will be either new or like-new, provided that arise as some governments outside the product's specifications; Hewlett-Packard... be consistent with . 1 year 1 year unless otherwise stated A. English Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to HP. 8. HP does not warrant that have other problems, including those defects that arise as a result of normal use...
User Guide
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... web server...52 Set up HP ePrint using the HP printer software ...53 Use HP ePrint...53 Print using HP ePrint...54 Find the printer's email address...54 Turn off HP ePrint...54 Remove Web Services...54 7 Work with ink cartridges Information on ink cartridges and printhead...55 Check the estimated ink level...55 Replace the ink cartridge...56 Store printing supplies... missing...71 Text cannot be edited...71 Error messages appear...72 Scanned image quality is poor...72 Scan defects are apparent...73 Solve fax problems (HP Officejet Pro 3620 only)...73 The fax test failed...73 Solve problems using...
... web server...52 Set up HP ePrint using the HP printer software ...53 Use HP ePrint...53 Print using HP ePrint...54 Find the printer's email address...54 Turn off HP ePrint...54 Remove Web Services...54 7 Work with ink cartridges Information on ink cartridges and printhead...55 Check the estimated ink level...55 Replace the ink cartridge...56 Store printing supplies... missing...71 Text cannot be edited...71 Error messages appear...72 Scanned image quality is poor...72 Scan defects are apparent...73 Solve fax problems (HP Officejet Pro 3620 only)...73 The fax test failed...73 Solve problems using...
User Guide
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...users of a page...102 Print resolution...103 Copy specifications...103 Fax specifications (HP Officejet Pro 3620 only)...103 Scan specifications...103 HP ePrint specifications...104 HP website specifications...104 Environmental specifications...104 Electrical specifications...104 Acoustic emission specifications...104......93 Avoid paper jams...94 A Technical information Warranty information...96 Hewlett-Packard limited warranty statement...97 Ink cartridge warranty information...97 Printer specifications...99 Physical specifications...99 Product features and capacities...99 Processor and memory...
...users of a page...102 Print resolution...103 Copy specifications...103 Fax specifications (HP Officejet Pro 3620 only)...103 Scan specifications...103 HP ePrint specifications...104 HP website specifications...104 Environmental specifications...104 Electrical specifications...104 Acoustic emission specifications...104......93 Avoid paper jams...94 A Technical information Warranty information...96 Hewlett-Packard limited warranty statement...97 Ink cartridge warranty information...97 Printer specifications...99 Physical specifications...99 Product features and capacities...99 Processor and memory...
User Guide
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... Environmental product stewardship program...113 Paper use...113 Plastics...113 Material safety data sheets...113 Recycling program...113 HP inkjet supplies recycling program...113 Disposal of waste equipment by users in private households in the European Union ... notices (China only)...115 RoHS notices (Ukraine only)...116 Third-party licenses...117 B HP supplies and accessories Order printing supplies online...126 Supplies...126 Ink cartridges...126 HP paper...127 C Additional fax setup (HP Officejet Pro 3620 only) Set up faxing (parallel phone systems)...128 Select the correct fax setup...
... Environmental product stewardship program...113 Paper use...113 Plastics...113 Material safety data sheets...113 Recycling program...113 HP inkjet supplies recycling program...113 Disposal of waste equipment by users in private households in the European Union ... notices (China only)...115 RoHS notices (Ukraine only)...116 Third-party licenses...117 B HP supplies and accessories Order printing supplies online...126 Supplies...126 Ink cartridges...126 HP paper...127 C Additional fax setup (HP Officejet Pro 3620 only) Set up faxing (parallel phone systems)...128 Select the correct fax setup...
User Guide
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...off to turn on a network, ensure Auto Power-Off is turned off the printer when ink cartridge is missing. NOTE: If the printer is shared on or off at 8 a.m. Schedule On and Off (HP Officejet Pro 3620 only) Using the Schedule On and Off feature, you change the time the printer ...the printer off : 1. This will resume after 8 hours of time. CAUTION: HP recommends that you can schedule the printer to set the days and time you turn on the printer. Auto Power-Off (HP Officejet Pro 3610 only) Auto Power-Off is automatically disabled when the printer establishes an Ethernet (...
...off to turn on a network, ensure Auto Power-Off is turned off the printer when ink cartridge is missing. NOTE: If the printer is shared on or off at 8 a.m. Schedule On and Off (HP Officejet Pro 3620 only) Using the Schedule On and Off feature, you change the time the printer ...the printer off : 1. This will resume after 8 hours of time. CAUTION: HP recommends that you can schedule the printer to set the days and time you turn on the printer. Auto Power-Off (HP Officejet Pro 3610 only) Auto Power-Off is automatically disabled when the printer establishes an Ethernet (...
User Guide
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... Automatic document feeder (ADF) (HP Officejet Pro 3620 only) Understand the printer parts 9 Otherwise, you can first print just the odd pages, flip the pages over, and then print just the even pages. • Save ink and paper when printing web content with HP Smart Print. The draft setting uses less ink. • Do not clean...
... Automatic document feeder (ADF) (HP Officejet Pro 3620 only) Understand the printer parts 9 Otherwise, you can first print just the odd pages, flip the pages over, and then print just the even pages. • Save ink and paper when printing web content with HP Smart Print. The draft setting uses less ink. • Do not clean...
User Guide
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Do not turn off the printer when an ink cartridge is missing. Chapter 1 Printing supplies area 1 Ink cartridge access door 2 Printhead 3 Ink cartridge NOTE: Printing supplies should be kept in the printer to prevent possible print quality issues or printhead damage. Avoid removing supplies for extended periods of time. Back view 1 Automatic two-sided printing accessory (duplexer) 2 Universal serial bus (USB) port 3 Ethernet network port 4 Power input 5 Fax port (1-LINE ) (HP Officejet Pro 3620 only) 6 Fax port (2-EXT) (HP Officejet Pro 3620 only) 10 Get started
Do not turn off the printer when an ink cartridge is missing. Chapter 1 Printing supplies area 1 Ink cartridge access door 2 Printhead 3 Ink cartridge NOTE: Printing supplies should be kept in the printer to prevent possible print quality issues or printhead damage. Avoid removing supplies for extended periods of time. Back view 1 Automatic two-sided printing accessory (duplexer) 2 Universal serial bus (USB) port 3 Ethernet network port 4 Power input 5 Fax port (1-LINE ) (HP Officejet Pro 3620 only) 6 Fax port (2-EXT) (HP Officejet Pro 3620 only) 10 Get started
User Guide
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... or All Programs, click HP, click the folder for proxy settings and if your network administrator or the person who set up the network. Turn off the printer Turn the printer off a power strip. Never turn the printer off the printer when ink cartridge is missing. 22 Get ...started If you replace a missing ink cartridge as soon as possible to avoid print quality issues and possible extra ink usage or damage to the correct position, causing problems with the printer's name...
... or All Programs, click HP, click the folder for proxy settings and if your network administrator or the person who set up the network. Turn off the printer Turn the printer off a power strip. Never turn the printer off the printer when ink cartridge is missing. 22 Get ...started If you replace a missing ink cartridge as soon as possible to avoid print quality issues and possible extra ink usage or damage to the correct position, causing problems with the printer's name...
User Guide
Page 53
... Work with the fax number, or • Have an IP converter box that the printhead and ink cartridge are not legible, check the estimated ink level from the control panel or the HP software. To clear the fax log 1. NOTE: 3 Ensure that connects to the Internet and provides...the port labeled "1-LINE" on the printer control panel, press the button next to Fax. 2. If you receive a low-ink alert, consider having a replacement ink cartridge available to print error reports and confirmation reports automatically for fax connections) or your telephone company. From the Home screen on the...
... Work with the fax number, or • Have an IP converter box that the printhead and ink cartridge are not legible, check the estimated ink level from the control panel or the HP software. To clear the fax log 1. NOTE: 3 Ensure that connects to the Internet and provides...the port labeled "1-LINE" on the printer control panel, press the button next to Fax. 2. If you receive a low-ink alert, consider having a replacement ink cartridge available to print error reports and confirmation reports automatically for fax connections) or your telephone company. From the Home screen on the...
User Guide
Page 59
...; Make sure you turn off the printer. ◦ Make sure the ink cartridge is missing. For more information, see Turn off the printer when ink cartridge is installed. ◦ The printer must be placed on ink cartridges and printhead The following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in the original sealed...
...; Make sure you turn off the printer. ◦ Make sure the ink cartridge is missing. For more information, see Turn off the printer when ink cartridge is installed. ◦ The printer must be placed on ink cartridges and printhead The following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in the original sealed...
User Guide
Page 60
To replace the ink cartridge Use these steps to replace the ink cartridge. 1. Open the ink cartridge access door. Press the front of the ink cartridge to release it, and then remove it from ink cartridges is used . CAUTION: HP recommends that has been used ink supplies, see www.hp.com/go/inkusage. Make sure the printer is seated firmly in English only. Wait...
To replace the ink cartridge Use these steps to replace the ink cartridge. 1. Open the ink cartridge access door. Press the front of the ink cartridge to release it, and then remove it from ink cartridges is used . CAUTION: HP recommends that has been used ink supplies, see www.hp.com/go/inkusage. Make sure the printer is seated firmly in English only. Wait...
User Guide
Page 61
... prefer to not allow access to the anonymous information on the printer control panel, press the (Setup) button. 2. However, to assure optimal ink cartridge health, be sure to HP's free return and recycling program (HP Planet Partners: www.hp.com/hpinfo/globalcitizenship/environment/recycle/). Press the button next to OK to this data, as well...
... prefer to not allow access to the anonymous information on the printer control panel, press the (Setup) button. 2. However, to assure optimal ink cartridge health, be sure to HP's free return and recycling program (HP Planet Partners: www.hp.com/hpinfo/globalcitizenship/environment/recycle/). Press the button next to OK to this data, as well...
User Guide
Page 65
... hear some unexpected noises made by the printer. These are not running too many common printer problems. Check the following steps require HP software. Make sure the printer is connected firmly to maintain the health of the printhead. For voltage requirements, see Electrical specifications....printer shuts down unexpectedly Check the power and power connections • Make sure the printer's power cord is set it after the ink cartridge is not selected if you are firmly connected to a functioning power outlet. This website provides information and utilities that you can install...
... hear some unexpected noises made by the printer. These are not running too many common printer problems. Check the following steps require HP software. Make sure the printer is connected firmly to maintain the health of the printhead. For voltage requirements, see Electrical specifications....printer shuts down unexpectedly Check the power and power connections • Make sure the printer's power cord is set it after the ink cartridge is not selected if you are firmly connected to a functioning power outlet. This website provides information and utilities that you can install...
User Guide
Page 66
...ink cartridge is a security program that can help you are not using the (Power) button. The alignment fails when you have colored paper loaded in the print queue • Open the print queue, cancel all documents, and then reboot the computer. If cleaning the printhead does not solve the problem, contact HP... is printing very slowly. • Solution 1: Use a lower print quality setting • Solution 2: Check the ink level • Solution 3: Contact HP support 62 Solve a problem Chapter 8 NOTE: To prevent any servicing. Alignment fails If the alignment process fails, make...
...ink cartridge is a security program that can help you are not using the (Power) button. The alignment fails when you have colored paper loaded in the print queue • Open the print queue, cancel all documents, and then reboot the computer. If cleaning the printhead does not solve the problem, contact HP... is printing very slowly. • Solution 1: Use a lower print quality setting • Solution 2: Check the ink level • Solution 3: Contact HP support 62 Solve a problem Chapter 8 NOTE: To prevent any servicing. Alignment fails If the alignment process fails, make...
User Guide
Page 67
...: Wait until the (Power) button light goes out before removing the old ink cartridge. Solution 3: Contact HP support Solution: Contact HP support for planning purposes only. Go to both the printer and the ink cartridge. The printhead may need to a higher setting. Wait until you select the... can prevent them in damage to : www.hp.com/support. NOTE: Ink level alerts and indicators provide estimates for service. Draft provides the fastest print speed. For more information on ink message, consider having a replacement ink cartridge available to be cleaned if the printer was ...
...: Wait until the (Power) button light goes out before removing the old ink cartridge. Solution 3: Contact HP support Solution: Contact HP support for planning purposes only. Go to both the printer and the ink cartridge. The printhead may need to a higher setting. Wait until you select the... can prevent them in damage to : www.hp.com/support. NOTE: Ink level alerts and indicators provide estimates for service. Draft provides the fastest print speed. For more information on ink message, consider having a replacement ink cartridge available to be cleaned if the printer was ...
User Guide
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... you use genuine HP ink cartridges. CAUTION: Wait until you purchased genuine HP ink cartridges, go to replace ink cartridge when print quality becomes unacceptable. Print quality troubleshooting 65 If you believe you have insufficient ink. Do not leave the ink cartridge outside of non-HP supplies. Solution 3: Check the paper loaded in your ink cartridges are not covered under warranty. Genuine HP ink cartridges are designed...
... you use genuine HP ink cartridges. CAUTION: Wait until you purchased genuine HP ink cartridges, go to replace ink cartridge when print quality becomes unacceptable. Print quality troubleshooting 65 If you believe you have insufficient ink. Do not leave the ink cartridge outside of non-HP supplies. Solution 3: Check the paper loaded in your ink cartridges are not covered under warranty. Genuine HP ink cartridges are designed...
User Guide
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...resealable plastic bag on paper. Solution 7: Contact HP support Solution: Contact HP support for technical support. 66 Solve a problem Solution 4: Check the paper type Solution: HP recommends that is nothing wrong with the printer, print settings, or ink cartridges. If this did not solve the issue, ...see Print and evaluate a print quality report. This website provides information and utilities that can help you plan to use HP papers or any unused paper to meet high standards of reliability and print quality, and produce documents with ColorLok technology that...
...resealable plastic bag on paper. Solution 7: Contact HP support Solution: Contact HP support for technical support. 66 Solve a problem Solution 4: Check the paper type Solution: HP recommends that is nothing wrong with the printer, print settings, or ink cartridges. If this did not solve the issue, ...see Print and evaluate a print quality report. This website provides information and utilities that can help you plan to use HP papers or any unused paper to meet high standards of reliability and print quality, and produce documents with ColorLok technology that...
User Guide
Page 74
... Part of the document did not scan or text is missing • Text cannot be coming out of Sleep mode after a period of non-HP ink cartridges. Use high resolutions only when necessary. Paper mismatch Check the settings • Verify that appears, select Print, Scan & Fax or Print & ...that the original is turned on ink. Scan takes too long • Check the settings ◦ Scanning with higher scan resolution takes longer and results in black and white. Lower the resolution to black and white in the automatic document feeder (ADF) (HP Officejet Pro 3620 only). • Check the...
... Part of the document did not scan or text is missing • Text cannot be coming out of Sleep mode after a period of non-HP ink cartridges. Use high resolutions only when necessary. Paper mismatch Check the settings • Verify that appears, select Print, Scan & Fax or Print & ...that the original is turned on ink. Scan takes too long • Check the settings ◦ Scanning with higher scan resolution takes longer and results in black and white. Lower the resolution to black and white in the automatic document feeder (ADF) (HP Officejet Pro 3620 only). • Check the...
User Guide
Page 90
...drivers have been removed from the HP web site, www.hp.com/support. If you correct many common printer problems. NOTE: After correcting any cords and cables that you are in good working power outlet. Check the ink cartridge • Make sure the ink cartridge is often useful to and select ... does not recognize the path to the CD-ROM drive that you type, make sure that you can view the current printer information, ink cartridge status, and the list of the printer driver. Verify installation preliminaries • Make sure to use the information to troubleshoot problems with ...
...drivers have been removed from the HP web site, www.hp.com/support. If you correct many common printer problems. NOTE: After correcting any cords and cables that you are in good working power outlet. Check the ink cartridge • Make sure the ink cartridge is often useful to and select ... does not recognize the path to the CD-ROM drive that you type, make sure that you can view the current printer information, ink cartridge status, and the list of the printer driver. Verify installation preliminaries • Make sure to use the information to troubleshoot problems with ...