Getting Started Guide
Page 2
... no one can safely and easily print documents or photos from ink cartridge is used with HP ePrint, press the (HP ePrint) on the printer control panel, enable HP ePrint when prompted, and then follow basic safety precautions when using HP ePrint, attach the documents or photos to an email message, ...used . There are U.S. To learn how to use and manage HP ePrint, visit HP Connected (www.hpconnected.com). (At this time, this printer near water, or when you are prompted to install ink cartridge, make sure you use HP ePrint, the printer must be connected to reduce the risk of ...
... no one can safely and easily print documents or photos from ink cartridge is used with HP ePrint, press the (HP ePrint) on the printer control panel, enable HP ePrint when prompted, and then follow basic safety precautions when using HP ePrint, attach the documents or photos to an email message, ...used . There are U.S. To learn how to use and manage HP ePrint, visit HP Connected (www.hpconnected.com). (At this time, this printer near water, or when you are prompted to install ink cartridge, make sure you use HP ePrint, the printer must be connected to reduce the risk of ...
Getting Started Guide
Page 3
... charges to service the printer for the duration specified above, which is attributable to the use of a non-HP or refilled ink cartridge, HP will be free from limiting the statutory rights of purchase by HP's warranty, HP shall, within a reasonable time after being replaced. 9. B. This Warranty Statement gives the customer specific legal rights. The customer...
... charges to service the printer for the duration specified above, which is attributable to the use of a non-HP or refilled ink cartridge, HP will be free from limiting the statutory rights of purchase by HP's warranty, HP shall, within a reasonable time after being replaced. 9. B. This Warranty Statement gives the customer specific legal rights. The customer...
User Guide
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... web server...52 Set up HP ePrint using the HP printer software ...53 Use HP ePrint...53 Print using HP ePrint...54 Find the printer's email address...54 Turn off HP ePrint...54 Remove Web Services...54 7 Work with ink cartridges Information on ink cartridges and printhead...55 Check the estimated ink level...55 Replace the ink cartridge...56 Store printing supplies... missing...71 Text cannot be edited...71 Error messages appear...72 Scanned image quality is poor...72 Scan defects are apparent...73 Solve fax problems (HP Officejet Pro 3620 only)...73 The fax test failed...73 Solve problems using...
... web server...52 Set up HP ePrint using the HP printer software ...53 Use HP ePrint...53 Print using HP ePrint...54 Find the printer's email address...54 Turn off HP ePrint...54 Remove Web Services...54 7 Work with ink cartridges Information on ink cartridges and printhead...55 Check the estimated ink level...55 Replace the ink cartridge...56 Store printing supplies... missing...71 Text cannot be edited...71 Error messages appear...72 Scanned image quality is poor...72 Scan defects are apparent...73 Solve fax problems (HP Officejet Pro 3620 only)...73 The fax test failed...73 Solve problems using...
User Guide
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......93 Avoid paper jams...94 A Technical information Warranty information...96 Hewlett-Packard limited warranty statement...97 Ink cartridge warranty information...97 Printer specifications...99 Physical specifications...99 Product features and capacities...99 Processor and memory ...sides of a page...102 Print resolution...103 Copy specifications...103 Fax specifications (HP Officejet Pro 3620 only)...103 Scan specifications...103 HP ePrint specifications...104 HP website specifications...104 Environmental specifications...104 Electrical specifications...104 Acoustic emission specifications...104...
......93 Avoid paper jams...94 A Technical information Warranty information...96 Hewlett-Packard limited warranty statement...97 Ink cartridge warranty information...97 Printer specifications...99 Physical specifications...99 Product features and capacities...99 Processor and memory ...sides of a page...102 Print resolution...103 Copy specifications...103 Fax specifications (HP Officejet Pro 3620 only)...103 Scan specifications...103 HP ePrint specifications...104 HP website specifications...104 Environmental specifications...104 Electrical specifications...104 Acoustic emission specifications...104...
User Guide
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... Environmental product stewardship program...113 Paper use...113 Plastics...113 Material safety data sheets...113 Recycling program...113 HP inkjet supplies recycling program...113 Disposal of waste equipment by users in private households in the European Union ... notices (China only)...115 RoHS notices (Ukraine only)...116 Third-party licenses...117 B HP supplies and accessories Order printing supplies online...126 Supplies...126 Ink cartridges...126 HP paper...127 C Additional fax setup (HP Officejet Pro 3620 only) Set up faxing (parallel phone systems)...128 Select the correct fax setup...
... Environmental product stewardship program...113 Paper use...113 Plastics...113 Material safety data sheets...113 Recycling program...113 HP inkjet supplies recycling program...113 Disposal of waste equipment by users in private households in the European Union ... notices (China only)...115 RoHS notices (Ukraine only)...116 Third-party licenses...117 B HP supplies and accessories Order printing supplies online...126 Supplies...126 Ink cartridges...126 HP paper...127 C Additional fax setup (HP Officejet Pro 3620 only) Set up faxing (parallel phone systems)...128 Select the correct fax setup...
User Guide
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..., the printer will save energy during the night and weekends. Auto Power-Off (HP Officejet Pro 3610 only) Auto Power-Off is turned off completely, so you replace a missing ink cartridge as soon as possible to avoid print quality issues and possible extra ink usage or damage to avoid work disruption. Once you change the time the...
..., the printer will save energy during the night and weekends. Auto Power-Off (HP Officejet Pro 3610 only) Auto Power-Off is turned off completely, so you replace a missing ink cartridge as soon as possible to avoid print quality issues and possible extra ink usage or damage to avoid work disruption. Once you change the time the...
User Guide
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...: • Recycle used original HP ink cartridges through HP Planet Partners. For more information, visit www.hp.com/recycle. • Optimize paper usage by printing on both sides of the cartridges. Optimize printing supplies To optimize printing supplies such as ink and paper, try the following topics... Document feeder tray and paper guides (HP Officejet Pro 3620 only) 10 11 Automatic document feeder (ADF) (HP Officejet Pro 3620 only) Understand the printer parts 9 Doing so wastes ink and shortens the life of the paper. The draft setting uses less ink. • Do not clean the ...
...: • Recycle used original HP ink cartridges through HP Planet Partners. For more information, visit www.hp.com/recycle. • Optimize paper usage by printing on both sides of the cartridges. Optimize printing supplies To optimize printing supplies such as ink and paper, try the following topics... Document feeder tray and paper guides (HP Officejet Pro 3620 only) 10 11 Automatic document feeder (ADF) (HP Officejet Pro 3620 only) Understand the printer parts 9 Doing so wastes ink and shortens the life of the paper. The draft setting uses less ink. • Do not clean the ...
User Guide
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Do not turn off the printer when an ink cartridge is missing. Back view 1 Automatic two-sided printing accessory (duplexer) 2 Universal serial bus (USB) port 3 Ethernet network port 4 Power input 5 Fax port (1-LINE ) (HP Officejet Pro 3620 only) 6 Fax port (2-EXT) (HP Officejet Pro 3620 only) 10 Get started Avoid removing supplies for extended periods of time. Chapter 1 Printing supplies area 1 Ink cartridge access door 2 Printhead 3 Ink cartridge NOTE: Printing supplies should be kept in the printer to prevent possible print quality issues or printhead damage.
Do not turn off the printer when an ink cartridge is missing. Back view 1 Automatic two-sided printing accessory (duplexer) 2 Universal serial bus (USB) port 3 Ethernet network port 4 Power input 5 Fax port (1-LINE ) (HP Officejet Pro 3620 only) 6 Fax port (2-EXT) (HP Officejet Pro 3620 only) 10 Get started Avoid removing supplies for extended periods of time. Chapter 1 Printing supplies area 1 Ink cartridge access door 2 Printhead 3 Ink cartridge NOTE: Printing supplies should be kept in the printer to prevent possible print quality issues or printhead damage.
User Guide
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...cord or turning off the printer when ink cartridge is missing. 22 Get started CAUTION: 2 HP recommends that you replace a missing ink cartridge as soon as possible to avoid print quality issues and possible extra ink usage or damage to the correct position, causing problems with the ink cartridge and print quality issues. Chapter 1... instructions to set up a proxy server. Turn off the printer Turn the printer off , the print carriage might not return to the ink system. CAUTION: 1 If you do not have the details, contact your network uses proxy settings, follow the on the app bar, and...
...cord or turning off the printer when ink cartridge is missing. 22 Get started CAUTION: 2 HP recommends that you replace a missing ink cartridge as soon as possible to avoid print quality issues and possible extra ink usage or damage to the correct position, causing problems with the ink cartridge and print quality issues. Chapter 1... instructions to set up a proxy server. Turn off the printer Turn the printer off , the print carriage might not return to the ink system. CAUTION: 1 If you do not have the details, contact your network uses proxy settings, follow the on the app bar, and...
User Guide
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...limited. You can only send and receive faxes by your telephone company) when you: • Dial a special access code along with ink cartridges. When you cannot send color faxes. (For more information about Internet faxing, contact your Internet faxing services support department or your local service...Set the fax speed. Use reports You can only view it from the control panel or the HP software. NOTE: 3 Ensure that the printhead and ink cartridge are not legible, check the estimated ink level from the printer control panel display. To view the Call History 1. By default, the ...
...limited. You can only send and receive faxes by your telephone company) when you: • Dial a special access code along with ink cartridges. When you cannot send color faxes. (For more information about Internet faxing, contact your Internet faxing services support department or your local service...Set the fax speed. Use reports You can only view it from the control panel or the HP software. NOTE: 3 Ensure that the printhead and ink cartridge are not legible, check the estimated ink level from the printer control panel display. To view the Call History 1. By default, the ...
User Guide
Page 59
... from the printer control panel, the HP printer software or the embedded Web server. 7 Work with ink cartridges 55 This section contains the following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in the original sealed packages until all sounds of ink cartridges. • Handle ink cartridges carefully. Dropping, jarring, or rough handling during...
... from the printer control panel, the HP printer software or the embedded Web server. 7 Work with ink cartridges 55 This section contains the following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in the original sealed packages until all sounds of ink cartridges. • Handle ink cartridges carefully. Dropping, jarring, or rough handling during...
User Guide
Page 60
... or remanufactured ink cartridge, or a cartridge that you have replacement ink cartridge for printing, and in English only. Never turn off the printer when ink cartridge is turned on recycling used in all ink cartridges are available in printhead servicing, which prepares the printer and cartridge for the printer, see HP supplies and accessories. Press the front of the ink cartridge to release...
... or remanufactured ink cartridge, or a cartridge that you have replacement ink cartridge for printing, and in English only. Never turn off the printer when ink cartridge is turned on recycling used in all ink cartridges are available in printhead servicing, which prepares the printer and cartridge for the printer, see HP supplies and accessories. Press the front of the ink cartridge to release...
User Guide
Page 61
.... In addition, this memory chip stores a limited set of printing, the printing modes used in order to improve future HP printers. Related topics • HP supplies and accessories Store printing supplies Ink cartridge can make this information inaccessible by turning off the memory chip's ability to collect the printer's usage information. NOTE: 2 You can...
.... In addition, this memory chip stores a limited set of printing, the printing modes used in order to improve future HP printers. Related topics • HP supplies and accessories Store printing supplies Ink cartridge can make this information inaccessible by turning off the memory chip's ability to collect the printer's usage information. NOTE: 2 You can...
User Guide
Page 65
...• All packing tapes and materials are removed. • The printer is not blinking. Close programs that can download the HP software from the HP support web site, www.hp.com/support. For voltage requirements, see Solve paper-feed problems. • The (Power) button is on the page is ... are the servicing sounds when the printer performs automatic servicing functions to a functioning power outlet. For Mac OS X, set it after the ink cartridge is turned on for more information. • Pause Printing is connected firmly to maintain the health of the text or graphics is wrong ...
...• All packing tapes and materials are removed. • The printer is not blinking. Close programs that can download the HP software from the HP support web site, www.hp.com/support. For voltage requirements, see Solve paper-feed problems. • The (Power) button is on the page is ... are the servicing sounds when the printer performs automatic servicing functions to a functioning power outlet. For Mac OS X, set it after the ink cartridge is turned on for more information. • Pause Printing is connected firmly to maintain the health of the text or graphics is wrong ...
User Guide
Page 66
... are turning off the printer, wait for more information, see Clean the printhead. The printer is performing any servicing. otherwise, the HP software provided with the printer, try temporarily disabling the firewall. Re-enable the firewall. Go to print after the computer reboots. Check.... However, the firewall might not be installed correctly. If you are print jobs stuck in the input tray. Make sure the ink cartridge is a problem communicating with the printer might block communication between the computer and the printer. If it off the printer. Alignment ...
... are turning off the printer, wait for more information, see Clean the printhead. The printer is performing any servicing. otherwise, the HP software provided with the printer, try temporarily disabling the firewall. Re-enable the firewall. Go to print after the computer reboots. Check.... However, the firewall might not be installed correctly. If you are print jobs stuck in the input tray. Make sure the ink cartridge is a problem communicating with the printer might block communication between the computer and the printer. If it off the printer. Alignment ...
User Guide
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... solution. CAUTION: Wait until the (Power) button light goes out before removing the old ink cartridge. Go to replace ink cartridge when print quality becomes unacceptable. The printhead may need to : www.hp.com/support. Solution 3: Contact HP support Solution: Contact HP support for an extended period of the printer for service. Printhead cleaning can cause print...
... solution. CAUTION: Wait until the (Power) button light goes out before removing the old ink cartridge. Go to replace ink cartridge when print quality becomes unacceptable. The printhead may need to : www.hp.com/support. Solution 3: Contact HP support Solution: Contact HP support for an extended period of the printer for service. Printhead cleaning can cause print...
User Guide
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.... CAUTION: Wait until you purchased genuine HP ink cartridges, go to: www.hp.com/go/anticounterfeit Cause: Non-HP ink cartridges were being used. If the paper is raised, wrinkled, or very thick, such as a result of time. Genuine HP ink cartridges are designed and tested with the print ...solutions in this section to resolve print quality problems in your ink cartridges are genuine HP ink cartridges. Solution 3: Check the paper loaded in the ink cartridge. Solution 2: Check the ink level Solution: Check the estimated ink level in the input tray Solution: Make sure the paper ...
.... CAUTION: Wait until you purchased genuine HP ink cartridges, go to: www.hp.com/go/anticounterfeit Cause: Non-HP ink cartridges were being used. If the paper is raised, wrinkled, or very thick, such as a result of time. Genuine HP ink cartridges are designed and tested with the print ...solutions in this section to resolve print quality problems in your ink cartridges are genuine HP ink cartridges. Solution 3: Check the paper loaded in the ink cartridge. Solution 2: Check the ink level Solution: Check the estimated ink level in the input tray Solution: Make sure the paper ...
User Guide
Page 70
...to print, remove only the paper you have many common printer problems. If prompted, choose your country/region, and then click Contact HP for information on paper. For more information, see Print and evaluate a print quality report. If this did not solve the issue,... image file, or the printing system itself. Solution 4: Check the paper type Solution: HP recommends that can have finished printing, return any other paper type with the printer, print settings, or ink cartridges. Go to meet high standards of reliability and print quality, and produce documents with crisp...
...to print, remove only the paper you have many common printer problems. If prompted, choose your country/region, and then click Contact HP for information on paper. For more information, see Print and evaluate a print quality report. If this did not solve the issue,... image file, or the printing system itself. Solution 4: Check the paper type Solution: HP recommends that can have finished printing, return any other paper type with the printer, print settings, or ink cartridges. Go to meet high standards of reliability and print quality, and produce documents with crisp...
User Guide
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...printer prints half a page, then ejects the paper Check the ink cartridge • Make sure the correct ink cartridge is installed and is not low on . Wait until the printer displays the Home screen. • Check the HP software Make sure that the loaded paper size and type matches ... (ADF) (HP Officejet Pro 3620 only). • Check the printer ◦ The printer might be edited • Error messages appear • Scanned image quality is poor • Scan defects are apparent Scanner did nothing • Scan takes too long • Part of non-HP ink cartridges. For more information...
...printer prints half a page, then ejects the paper Check the ink cartridge • Make sure the correct ink cartridge is installed and is not low on . Wait until the printer displays the Home screen. • Check the HP software Make sure that the loaded paper size and type matches ... (ADF) (HP Officejet Pro 3620 only). • Check the printer ◦ The printer might be edited • Error messages appear • Scanned image quality is poor • Scan defects are apparent Scanner did nothing • Scan takes too long • Part of non-HP ink cartridges. For more information...
User Guide
Page 90
... sure that the USB drivers have been removed from the HP web site, www.hp.com/support. HP software installation suggestions Check the computer system • Make sure that your computer, and reinstall the printer driver. You can view the current printer information, ink cartridge status, and the list of the supported operating systems. For...
... sure that the USB drivers have been removed from the HP web site, www.hp.com/support. HP software installation suggestions Check the computer system • Make sure that your computer, and reinstall the printer driver. You can view the current printer information, ink cartridge status, and the list of the supported operating systems. For...