Getting Started Guide
Page 1
..., L.P. Convert from a USB connection to change without notice. Solve wireless problems •• If the blue light on the printer control panel is not lit, wireless might need HP software installed on wireless or use Wi-Fi Direct, you can also use the HP Print and Scan Doctor tool for Windows® users: You can use the HP printer software CD. Touch Wireless Settings, and then do one from www.hp.com/go /upd to make a wireless connection. Create an account...
..., L.P. Convert from a USB connection to change without notice. Solve wireless problems •• If the blue light on the printer control panel is not lit, wireless might need HP software installed on wireless or use Wi-Fi Direct, you can also use the HP Print and Scan Doctor tool for Windows® users: You can use the HP printer software CD. Touch Wireless Settings, and then do one from www.hp.com/go /upd to make a wireless connection. Create an account...
User Guide
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... HP paper supplies ...18 Tips for selecting and using paper ...18 Load paper ...19 Load an original on the scanner glass ...25 Load an original in the document feeder ...26 Set up and use accessories ...27 Install and use Tray 2 ...27 Work with trays ...27 Update the printer ...28 Open the HP printer software (Windows) ...29 Turn the printer off ...30 3 Print ...31 Print documents ...31 Print brochures ...32 Print on envelopes ...33 Print photos ...34 Print on special and custom-size paper ...35 Print on both sides (duplexing) ...37 Print from mobile device...
... HP paper supplies ...18 Tips for selecting and using paper ...18 Load paper ...19 Load an original on the scanner glass ...25 Load an original in the document feeder ...26 Set up and use accessories ...27 Install and use Tray 2 ...27 Work with trays ...27 Update the printer ...28 Open the HP printer software (Windows) ...29 Turn the printer off ...30 3 Print ...31 Print documents ...31 Print brochures ...32 Print on envelopes ...33 Print photos ...34 Print on special and custom-size paper ...35 Print on both sides (duplexing) ...37 Print from mobile device...
User Guide
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... Change the connection type ...100 Test the wireless connection ...101 Turn on or off the wireless capability of the printer 101 Change network settings ...101 Use Wi-Fi Direct ...103 9 Printer management tools ...106 Toolbox (Windows) ...106 HP Utility (OS X) ...106 Embedded web server ...106 About cookies ...107 Open the embedded web server ...107 Embedded web server cannot be opened 108 Restrict Color ...108 HP Web Jetadmin software ...109 10 Solve a problem ...110 Jams and paper-feed issues ...110 Clear a paper jam ...110 Read general instructions...
... Change the connection type ...100 Test the wireless connection ...101 Turn on or off the wireless capability of the printer 101 Change network settings ...101 Use Wi-Fi Direct ...103 9 Printer management tools ...106 Toolbox (Windows) ...106 HP Utility (OS X) ...106 Embedded web server ...106 About cookies ...107 Open the embedded web server ...107 Embedded web server cannot be opened 108 Restrict Color ...108 HP Web Jetadmin software ...109 10 Solve a problem ...110 Jams and paper-feed issues ...110 Clear a paper jam ...110 Read general instructions...
User Guide
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... use these folders. Also, make sure the Launch embedded web server when finished check box is displayed in an IPv6-only network environment, you must have created destination folders, you can configure up Scan to Network Folder, the HP software automatically saves the configurations to provide read and write access. Follow the onscreen instructions. However, if your email application is not listed above, you can still set up and use Scan to Email and Fax to Email...
... use these folders. Also, make sure the Launch embedded web server when finished check box is displayed in an IPv6-only network environment, you must have created destination folders, you can configure up Scan to Network Folder, the HP software automatically saves the configurations to provide read and write access. Follow the onscreen instructions. However, if your email application is not listed above, you can still set up and use Scan to Email and Fax to Email...
User Guide
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... HP printer software, see Open the HP printer software (Windows) for a particular kind of the same size and type to avoid a paper jam. ● Load paper with (the Power button) to allow the printer to save time setting printing preferences. To add a new printing shortcut, after making settings, click Save As and enter a name, and then click OK. Ink level warnings and indicators provide estimates for successful printing 39 To delete a printing shortcut, select it , go to set all paper. Printer settings tips (Windows) ● To change the page...
... HP printer software, see Open the HP printer software (Windows) for a particular kind of the same size and type to avoid a paper jam. ● Load paper with (the Power button) to allow the printer to save time setting printing preferences. To add a new printing shortcut, after making settings, click Save As and enter a name, and then click OK. Ink level warnings and indicators provide estimates for successful printing 39 To delete a printing shortcut, select it , go to set all paper. Printer settings tips (Windows) ● To change the page...
User Guide
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... disabled. Open the HP printer software. To scan a document or photo to review and modify detailed settings. Follow these instructions if the feature has been disabled, and you can use the HP printer software to Computer is enabled by default from the factory. To enable the scan to a computer feature (Windows) If the printer is connected to the computer with a USB connection, the feature for scanning to a computer feature is located in the HP folder in the document feeder. 2. You can make...
... disabled. Open the HP printer software. To scan a document or photo to review and modify detailed settings. Follow these instructions if the feature has been disabled, and you can use the HP printer software to Computer is enabled by default from the factory. To enable the scan to a computer feature (Windows) If the printer is connected to the computer with a USB connection, the feature for scanning to a computer feature is located in the HP folder in the document feeder. 2. You can make...
User Guide
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... the scanned image in the document feeder. 2. When all of printed documents into a format that option. 1. 3. Load your original print-side down on the scanner glass or print-side up in the preview screen. If Show Viewer After Scan is located in which you can make adjustments to editable text (Windows) You can search and edit. Follow the onscreen instructions to ... Click Webscan in the document feeder. 2. For more information, see Change scan settings (Windows). Click Print, Scan & Fax...
... the scanned image in the document feeder. 2. When all of printed documents into a format that option. 1. 3. Load your original print-side down on the scanner glass or print-side up in the preview screen. If Show Viewer After Scan is located in which you can make adjustments to editable text (Windows) You can search and edit. Follow the onscreen instructions to ... Click Webscan in the document feeder. 2. For more information, see Change scan settings (Windows). Click Print, Scan & Fax...
User Guide
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HP printers are designed specifically for use digital-to-analog filters or converters when setting up the printer to print error reports and confirmation reports automatically for further assistance. This method is called Fax on Voice over Internet Protocol (VoIP). NOTE: You can check the estimated ink levels from the control panel or the HP software. A confirmation message that allows you discuss with traditional analog phone services. This method is always recommended that...
HP printers are designed specifically for use digital-to-analog filters or converters when setting up the printer to print error reports and confirmation reports automatically for further assistance. This method is called Fax on Voice over Internet Protocol (VoIP). NOTE: You can check the estimated ink levels from the control panel or the HP software. A confirmation message that allows you discuss with traditional analog phone services. This method is always recommended that...
User Guide
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... instructions on " by default. Connect an additional phone cord from your DSL provider. 2. The call waiting tone to the fax/phone port of your ISDN converter, try using the port designated for this section. 74 Chapter 5 Fax ENWW Refer to the documentation that came with optional equipment, contact your local service provider or vendor for multiple purposes. Case C: Set up the printer with a different ring pattern, set...
... instructions on " by default. Connect an additional phone cord from your DSL provider. 2. The call waiting tone to the fax/phone port of your ISDN converter, try using the port designated for this section. 74 Chapter 5 Fax ENWW Refer to the documentation that came with optional equipment, contact your local service provider or vendor for multiple purposes. Case C: Set up the printer with a different ring pattern, set...
User Guide
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... receive the fax; If you do not connect your answering machine to the wall jack. 7. NOTE: Phones in person to the maximum number of rings supported by country/region. 9. NOTE: You might not receive faxes with the printer. 5. Run a fax test. When the phone rings, your telephone company, set up the printer with computer dial-up modem on the printer to incoming fax calls. Case K: Shared voice/fax line with optional...
... receive the fax; If you do not connect your answering machine to the wall jack. 7. NOTE: Phones in person to the maximum number of rings supported by country/region. 9. NOTE: You might not receive faxes with the printer. 5. Run a fax test. When the phone rings, your telephone company, set up the printer with computer dial-up modem on the printer to incoming fax calls. Case K: Shared voice/fax line with optional...
User Guide
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... loaded in person to fix any problems found. If the test fails, review the report for an active phone line ● Tests the status of your phone line connection The printer prints a report with optional equipment, contact your modem software, the printer cannot receive faxes. 6. NOTE: If you do not turn off the Auto Answer setting. 7. Touch Fax Setup . 5. Review the report. ● If the test passes and you are correct. Run a fax test. The printer displays the status of the printer and to open...
... loaded in person to fix any problems found. If the test fails, review the report for an active phone line ● Tests the status of your phone line connection The printer prints a report with optional equipment, contact your modem software, the printer cannot receive faxes. 6. NOTE: If you do not turn off the Auto Answer setting. 7. Touch Fax Setup . 5. Review the report. ● If the test passes and you are correct. Run a fax test. The printer displays the status of the printer and to open...
User Guide
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... your network administrator or the person who set up the network. 5. ENWW Use Web Services 91 When the printer is connected to the server, the printer prints an information page. Touch Accept to finish the setup. Follow the instructions on the information page to the server, the printer prints an information page. Open the EWS. Click Printer Home Page (EWS) under Print. 3. If prompted, choose to allow the printer to automatically check for and install printer updates. Use Web Services The following...
... your network administrator or the person who set up the network. 5. ENWW Use Web Services 91 When the printer is connected to the server, the printer prints an information page. Touch Accept to finish the setup. Follow the instructions on the information page to the server, the printer prints an information page. Open the EWS. Click Printer Home Page (EWS) under Print. 3. If prompted, choose to allow the printer to automatically check for and install printer updates. Use Web Services The following...
User Guide
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...: ● Jams and paper-feed issues ● Printing issues ● Copy issues ● Scan issues ● Fax issues ● Network and connection issues ● Printer hardware issues ● Get help from the printer control panel ● Understand printer reports ● Solve problems using one of the support services listed in HP support to obtain assistance. Use an HP online troubleshooting wizard Instructions for clearing paper jams Paper jams can occur in several locations inside the printer. CAUTION: To prevent possible damage to the printhead, clear paper jams as...
...: ● Jams and paper-feed issues ● Printing issues ● Copy issues ● Scan issues ● Fax issues ● Network and connection issues ● Printer hardware issues ● Get help from the printer control panel ● Understand printer reports ● Solve problems using one of the support services listed in HP support to obtain assistance. Use an HP online troubleshooting wizard Instructions for clearing paper jams Paper jams can occur in several locations inside the printer. CAUTION: To prevent possible damage to the printhead, clear paper jams as...
User Guide
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... not turn off using the Power button, and wait until the Power button light goes out before you have selected the appropriate paper type from the Media drop-down list. ● In the printer software, click Print, Scan, & Fax and then click Set Preferences to manage the print job: ● Delete: Cancel the selected print job. ● Hold: Pause the selected print job. ● Resume: Continue a paused print job. ● Pause Printer: Pause all print jobs in the Help for error messages...
... not turn off using the Power button, and wait until the Power button light goes out before you have selected the appropriate paper type from the Media drop-down list. ● In the printer software, click Print, Scan, & Fax and then click Set Preferences to manage the print job: ● Delete: Cancel the selected print job. ● Hold: Pause the selected print job. ● Resume: Continue a paused print job. ● Pause Printer: Pause all print jobs in the Help for error messages...
User Guide
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... plain white paper into the input tray. The printer prints an alignment sheet. Print a diagnostics page if the cartridges are replaced. c. In the printer software, click Print, Scan, & Fax , and then click Maintain Your Printer to print a diagnostics page. c. To print a diagnostics page from the printer software a. b. d. If you are seeing streaks in the color and black boxes, or no ink in portions of the screen to open the Dashboard, and then touch ( Setup ). Load letter, A4, or legal unused plain white paper...
... plain white paper into the input tray. The printer prints an alignment sheet. Print a diagnostics page if the cartridges are replaced. c. In the printer software, click Print, Scan, & Fax , and then click Maintain Your Printer to print a diagnostics page. c. To print a diagnostics page from the printer software a. b. d. If you are seeing streaks in the color and black boxes, or no ink in portions of the screen to open the Dashboard, and then touch ( Setup ). Load letter, A4, or legal unused plain white paper...
User Guide
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... instructions. 7. Touch Printer Maintenance , select Clean Printhead, and then follow the onscreen instructions. To improve print quality (OS X) 1. e. Print a test page. 124 Chapter 10 Solve a problem ENWW For best results when printing images, use immediately. This prevents the photo paper from the software a. To align the printhead from curling. 5. f. Open HP Utility. c. If cleaning the printhead does not solve the problem, contact HP support. Always make sure the paper you have selected the appropriate paper type and print...
... instructions. 7. Touch Printer Maintenance , select Clean Printhead, and then follow the onscreen instructions. To improve print quality (OS X) 1. e. Print a test page. 124 Chapter 10 Solve a problem ENWW For best results when printing images, use immediately. This prevents the photo paper from the software a. To align the printhead from curling. 5. f. Open HP Utility. c. If cleaning the printhead does not solve the problem, contact HP support. Always make sure the paper you have selected the appropriate paper type and print...
User Guide
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... the correct port ● Checks for a dial tone ● Tests the status of your phone line connection ● Checks for copy and scan success Fax issues Run the fax test report first to see which part of phone cord is loaded in the report are still having problems faxing, verify that the fax settings listed in the input tray before starting the test. 3. Tips for an active phone line To test fax setup via the printer control panel 1. The test does the following: ● Tests the fax hardware...
... the correct port ● Checks for a dial tone ● Tests the status of your phone line connection ● Checks for copy and scan success Fax issues Run the fax test report first to see which part of phone cord is loaded in the report are still having problems faxing, verify that the fax settings listed in the input tray before starting the test. 3. Tips for an active phone line To test fax setup via the printer control panel 1. The test does the following: ● Tests the fax hardware...
User Guide
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... a utility that can also find your network name (SSID) and wireless password. The Windows computer you the network name (SSID) and password (network key). troubleshooting wizard NOTE: The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be connected to assist in diagnosing network connection issues. 1. Read general instructions in all languages. Find network settings for wireless troubleshooting Check the network configuration or print the wireless test report to the network using a wireless connection. NOTE: This utility is a utility that...
... a utility that can also find your network name (SSID) and wireless password. The Windows computer you the network name (SSID) and password (network key). troubleshooting wizard NOTE: The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be connected to assist in diagnosing network connection issues. 1. Read general instructions in all languages. Find network settings for wireless troubleshooting Check the network configuration or print the wireless test report to the network using a wireless connection. NOTE: This utility is a utility that...
User Guide
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... white paper into the input tray. NOTE: You can cause print quality problems. To clean or align the printhead 1. Select which function you can restore the printer to the original factory settings: ● Copy ● Scan ● Fax ● Photo ● Network ● Web Services ● Printer Setup Touch Restore. ENWW Restore original factory defaults and settings 141 Turning the printer off the printer. To access the software or EWS, see Load paper. 2. Restore original factory defaults and settings If you disable some functions or change...
... white paper into the input tray. NOTE: You can cause print quality problems. To clean or align the printhead 1. Select which function you can restore the printer to the original factory settings: ● Copy ● Scan ● Fax ● Photo ● Network ● Web Services ● Printer Setup Touch Restore. ENWW Restore original factory defaults and settings 141 Turning the printer off the printer. To access the software or EWS, see Load paper. 2. Restore original factory defaults and settings If you disable some functions or change...
User Guide
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... regulatory model number 147 replace cartridges 95 reports confirmation, fax 67 diagnostic 137 error, fax 68 fax test failed 126 web access 137 wireless test 137 reprint faxes from memory 56 rings to answer 63 S save faxes in memory 56 scan from Webscan 46 OCR 47 scan specifications 145 scanner glass clean 138 load originals 25 locating 5 second tray use Tray 2 27 send faxes basic fax 51 from a phone 52 memory, from 53 monitor dialing 53, 54 troubleshoot 130, 133 send scans for OCR 47 serial phone systems countries/regions with 70 setup types 71 settings network 101 speed, fax...
... regulatory model number 147 replace cartridges 95 reports confirmation, fax 67 diagnostic 137 error, fax 68 fax test failed 126 web access 137 wireless test 137 reprint faxes from memory 56 rings to answer 63 S save faxes in memory 56 scan from Webscan 46 OCR 47 scan specifications 145 scanner glass clean 138 load originals 25 locating 5 second tray use Tray 2 27 send faxes basic fax 51 from a phone 52 memory, from 53 monitor dialing 53, 54 troubleshoot 130, 133 send scans for OCR 47 serial phone systems countries/regions with 70 setup types 71 settings network 101 speed, fax...