User Guide
Page 9
... scan problems...99 Scanner did nothing...99 Scan takes too long...99 Part of the document did not scan or text is missing 100 Text cannot be edited...100 Error messages appear...101 Scanned image quality is poor 101 Scan defects are apparent 102 Solve fax problems...103 The... fax test failed...103 Solve problems using Web Services and HP websites 116 Solve problems using Web Services 116 Solve problems using HP websites 117 Solve memory device problems 117 The printer cannot read the memory device 117 The ...
... scan problems...99 Scanner did nothing...99 Scan takes too long...99 Part of the document did not scan or text is missing 100 Text cannot be edited...100 Error messages appear...101 Scanned image quality is poor 101 Scan defects are apparent 102 Solve fax problems...103 The... fax test failed...103 Solve problems using Web Services and HP websites 116 Solve problems using Web Services 116 Solve problems using HP websites 117 Solve memory device problems 117 The printer cannot read the memory device 117 The ...
User Guide
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...such as screen readers, Braille readers, and voice-to-text applications. Accessibility The printer provides a number of this printer and HP's commitment to resolve problems. • Accessibility • Eco • Understand the printer parts • Use the printer control panel • Find ...the printer model number • HP Digital Solutions • Select print media • Load an original on the scanner glass • Load an original in...
...such as screen readers, Braille readers, and voice-to-text applications. Accessibility The printer provides a number of this printer and HP's commitment to resolve problems. • Accessibility • Eco • Understand the printer parts • Use the printer control panel • Find ...the printer model number • HP Digital Solutions • Select print media • Load an original on the scanner glass • Load an original in...
User Guide
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...HP software provided with the printer must be installed on your computer using Webscan • Scanning documents as a folder on . NOTE: If you can search, copy, paste, and edit. Double-click Scanner Actions, double-click Manage Scan to scan from the control panel. 38 Scan TIP: If you have problems... scanning documents, see Solve scan problems. This section contains the following topics: • Scan an ...
...HP software provided with the printer must be installed on your computer using Webscan • Scanning documents as a folder on . NOTE: If you can search, copy, paste, and edit. Double-click Scanner Actions, double-click Manage Scan to scan from the control panel. 38 Scan TIP: If you have problems... scanning documents, see Solve scan problems. This section contains the following topics: • Scan an ...
User Guide
Page 101
... or faded • Check the media The media might be responsible for the missing or faded documents. Solve copy problems 97 For more information, see Load an original on the scanner glass. ◦ If you are copying a borderless original, load the original on the quality and size of Fast...(for the HP software. Check the settings for the copy job to make a carrier sheet to protect your originals. • Check the printer ◦ The scanner lid might not be closed correctly. ◦ The scanner glass or lid backing might have been set to resolve poor quality copy problems. For more...
... or faded • Check the media The media might be responsible for the missing or faded documents. Solve copy problems 97 For more information, see Load an original on the scanner glass. ◦ If you are copying a borderless original, load the original on the quality and size of Fast...(for the HP software. Check the settings for the copy job to make a carrier sheet to protect your originals. • Check the printer ◦ The scanner lid might not be closed correctly. ◦ The scanner glass or lid backing might have been set to resolve poor quality copy problems. For more...
User Guide
Page 102
...the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are snug against the sides of non-HP ink cartridges. 98 Solve a problem For more information, see Maintain the printer. • Black dots or streaks Ink, glue, correction fluid, or an unwanted...more information, see Media specifications. • Too light or dark Try adjusting the contrast and copy-quality settings. • Unwanted lines The scanner glass, lid backing, or frame might not meet Hewlett-Packard media specifications (for the job. Check the setting and change it to enhance ...
...the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are snug against the sides of non-HP ink cartridges. 98 Solve a problem For more information, see Maintain the printer. • Black dots or streaks Ink, glue, correction fluid, or an unwanted...more information, see Media specifications. • Too light or dark Try adjusting the contrast and copy-quality settings. • Unwanted lines The scanner glass, lid backing, or frame might not meet Hewlett-Packard media specifications (for the job. Check the setting and change it to enhance ...
User Guide
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... scan problems TIP: You can visit the HP online support website at www.hp.com/go/customercare for information. • Check the status of the printer If you sent a print or copy job before you tried to scan more information, see Load an original on the scanner glass or...scanning processes share memory, which means that the original scans in larger files. Solve scan problems 99 Scan takes too long • Check the settings ◦ If you correct many common printer problems. • Scanner did nothing • Scan takes too long • Part of inactivity, which delays processing...
... scan problems TIP: You can visit the HP online support website at www.hp.com/go/customercare for information. • Check the status of the printer If you sent a print or copy job before you tried to scan more information, see Load an original on the scanner glass or...scanning processes share memory, which means that the original scans in larger files. Solve scan problems 99 Scan takes too long • Check the settings ◦ If you correct many common printer problems. • Scanner did nothing • Scan takes too long • Part of inactivity, which delays processing...
User Guide
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For more information, see Load an original on the scanner glass. ◦ Colored backgrounds can cause images in the foreground to text. 100 Solve a problem To install this software, place the HP software CD into the background. Chapter 8 Part of the document did not scan or text is missing &#...is not converted to blend into the computer, double-click the HP Installer icon on the scanner glass or Load an original in the automatic document feeder (ADF). ◦ If you have installed the HP software using the HP Printer Software, the default settings in the software that the OCR ...
For more information, see Load an original on the scanner glass. ◦ Colored backgrounds can cause images in the foreground to text. 100 Solve a problem To install this software, place the HP software CD into the background. Chapter 8 Part of the document did not scan or text is missing &#...is not converted to blend into the computer, double-click the HP Installer icon on the scanner glass or Load an original in the automatic document feeder (ADF). ◦ If you have installed the HP software using the HP Printer Software, the default settings in the software that the OCR ...
User Guide
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...port on the back of the image after scanning. ◦ Print the scanned image to see if the quality is better. In the HP software, check the TWAIN source by using tiny dots of ink that corresponds to activate TWAIN source or An error occurred while acquiring the image.... For more information, see the documentation provided with the top forward and face up. When scanning from another scanner, make sure the document is TWAIN-compliant. Solve scan problems 101 For example, if the text that the software converts has missing or combined characters, "rn" might appear as another device...
...port on the back of the image after scanning. ◦ Print the scanned image to see if the quality is better. In the HP software, check the TWAIN source by using tiny dots of ink that corresponds to activate TWAIN source or An error occurred while acquiring the image.... For more information, see the documentation provided with the top forward and face up. When scanning from another scanner, make sure the document is TWAIN-compliant. Solve scan problems 101 For example, if the text that the software converts has missing or combined characters, "rn" might appear as another device...
User Guide
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... panel. ◦ Try adjusting the resolution and color settings. For best results, use more information, see Load an original on the scanner glass. ◦ Adjust the HP software settings according to how you plan to use the scanned page. ◦ Use or make a carrier sheet to protect your computer... NOTE: Scanning at a higher resolution. If the media is placed correctly. Place the original document face down on colored paper. 102 Solve a problem Graphics look different from the back side to the scan if the originals are apparent • Blank pages Make sure that is dirty, the image...
... panel. ◦ Try adjusting the resolution and color settings. For best results, use more information, see Load an original on the scanner glass. ◦ Adjust the HP software settings according to how you plan to use the scanned page. ◦ Use or make a carrier sheet to protect your computer... NOTE: Scanning at a higher resolution. If the media is placed correctly. Place the original document face down on colored paper. 102 Solve a problem Graphics look different from the back side to the scan if the originals are apparent • Blank pages Make sure that is dirty, the image...
User Guide
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...scanner glass might be dirty. or the lid backing might be dirty or scratched; See the HP printer software Help for more information, see which part of the test failed, and then review the appropriate topic in this test after you have completed setting up correctly for faxing, you might experience problems...; Black dots or streaks ◦ Ink, glue, correction fluid, or an unwanted substance might be on the scanner glass. If cleaning does not correct the problem, the scanner glass or lid backing might be set up the printer for information and utilities that can help you ran a ...
...scanner glass might be dirty. or the lid backing might be dirty or scratched; See the HP printer software Help for more information, see which part of the test failed, and then review the appropriate topic in this test after you have completed setting up correctly for faxing, you might experience problems...; Black dots or streaks ◦ Ink, glue, correction fluid, or an unwanted substance might be on the scanner glass. If cleaning does not correct the problem, the scanner glass or lid backing might be set up the printer for information and utilities that can help you ran a ...
User Guide
Page 129
...Configure your firewall software to your printer with personal firewall software, visit www.hp.com/go/wirelessprinting, and then click Firewall Help in queue or printer goes offline • Scan communication errors or scanner busy messages • Unable to "allow any firewall settings from default, ...by the operating system and a third party firewall enabled at the same time will not make you have already successfully installed HP software and experience problems-check the following: • If you computer any safer and may see alert messages from notifying computers on again. &#...
...Configure your firewall software to your printer with personal firewall software, visit www.hp.com/go/wirelessprinting, and then click Firewall Help in queue or printer goes offline • Scan communication errors or scanner busy messages • Unable to "allow any firewall settings from default, ...by the operating system and a third party firewall enabled at the same time will not make you have already successfully installed HP software and experience problems-check the following: • If you computer any safer and may see alert messages from notifying computers on again. &#...
User Guide
Page 218
...align printhead 93 answer ring pattern change 61 parallel phone systems 178 214 See ink cartridges clean automatic document feeder 26 exterior 26 printhead 92 scanner glass 25 clear fax logs 66 color copy 43 colored text, and OCR 40 computer modem shared with fax (parallel phone systems) 181 ... 189 shared with fax and voice line (parallel phone systems) 184 shared with fax and modem 189 automatic document feeder (ADF) clean 26 feeding problems, troubleshoot 26 load originals 20 media sizes supported 142 automatic fax reduction 54 B backup fax 52 baud rate 62 black and white pages copy 43...
...align printhead 93 answer ring pattern change 61 parallel phone systems 178 214 See ink cartridges clean automatic document feeder 26 exterior 26 printhead 92 scanner glass 25 clear fax logs 66 color copy 43 colored text, and OCR 40 computer modem shared with fax (parallel phone systems) 181 ... 189 shared with fax and voice line (parallel phone systems) 184 shared with fax and modem 189 automatic document feeder (ADF) clean 26 feeding problems, troubleshoot 26 load originals 20 media sizes supported 142 automatic fax reduction 54 B backup fax 52 baud rate 62 black and white pages copy 43...
