Getting Started Guide
Page 10
... other equipment or services, contact the telephone company or service provider. 1. Note: You might already have done the following: • Installed ink cartridges • Loaded A4- Using the phone cord provided in your home or office can be sure you want to receive faxes automatically instead, ... If you have in the tray • Have the telephone cord and adapter (if provided with the printer, connect one provided with the printer, HP recommends that you might not 1 2 1 Telephone wall jack 2 1-LINE port on printer 10 For more information, see the user guide. Tip:...
... other equipment or services, contact the telephone company or service provider. 1. Note: You might already have done the following: • Installed ink cartridges • Loaded A4- Using the phone cord provided in your home or office can be sure you want to receive faxes automatically instead, ... If you have in the tray • Have the telephone cord and adapter (if provided with the printer, connect one provided with the printer, HP recommends that you might not 1 2 1 Telephone wall jack 2 1-LINE port on printer 10 For more information, see the user guide. Tip:...
Getting Started Guide
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... 1701, MALTA South Africa: Hewlett-Packard South Africa Ltd, 12 Autumn Street, Rivonia, Sandton, 2128, Republic of a non-HP or refilled cartridge or an expired ink cartridge, HP will find below the name and address of the HP entity responsible for the particular failure or damage. 5. However, if printer failure or damage is valid in your...
... 1701, MALTA South Africa: Hewlett-Packard South Africa Ltd, 12 Autumn Street, Rivonia, Sandton, 2128, Republic of a non-HP or refilled cartridge or an expired ink cartridge, HP will find below the name and address of the HP entity responsible for the particular failure or damage. 5. However, if printer failure or damage is valid in your...
User Guide
Page 7
... using the embedded web server 70 Use HP ePrint...71 Print using HP ePrint...71 Find the printer's email address 71 Turn off HP ePrint...72 Remove Web Services...72 7 Work with ink cartridges Information on ink cartridges and the printhead 73 Check the estimated ink levels 74 Replace the ink cartridges...74 Store printing supplies...76 Usage information collection...
... using the embedded web server 70 Use HP ePrint...71 Print using HP ePrint...71 Find the printer's email address 71 Turn off HP ePrint...72 Remove Web Services...72 7 Work with ink cartridges Information on ink cartridges and the printhead 73 Check the estimated ink levels 74 Replace the ink cartridges...74 Store printing supplies...76 Usage information collection...
User Guide
Page 9
... over a Virtual Private Network (VPN 117 After resolving the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One series 119 Embedded web server cannot be opened 119 Troubleshoot installation issues 120 Hardware installation suggestions 120... Diagnostic Page 129 Clear jams...134 Clear paper jams...134 Avoid paper jams...136 A Technical information Warranty information...138 Hewlett-Packard limited warranty statement 139 Ink cartridge warranty information 140 5
... over a Virtual Private Network (VPN 117 After resolving the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One series 119 Embedded web server cannot be opened 119 Troubleshoot installation issues 120 Hardware installation suggestions 120... Diagnostic Page 129 Clear jams...134 Clear paper jams...134 Avoid paper jams...136 A Technical information Warranty information...138 Hewlett-Packard limited warranty statement 139 Ink cartridge warranty information 140 5
User Guide
Page 11
Contents Environmental product stewardship program 158 Paper use...158 Plastics...158 Material safety data sheets 158 Recycling program...158 HP inkjet supplies recycling program 158 Disposal of waste equipment by users in private households in the European Union.....159 ...battery directive...162 RoHS notices (China only 163 RoHS notices (Ukraine only 163 Third-party licenses...164 B HP supplies and accessories Order printing supplies online 172 Supplies...172 Ink cartridges...172 HP media...173 C Additional fax setup Set up faxing (parallel phone systems 174 Select the correct fax setup...
Contents Environmental product stewardship program 158 Paper use...158 Plastics...158 Material safety data sheets 158 Recycling program...158 HP inkjet supplies recycling program 158 Disposal of waste equipment by users in private households in the European Union.....159 ...battery directive...162 RoHS notices (China only 163 RoHS notices (Ukraine only 163 Third-party licenses...164 B HP supplies and accessories Order printing supplies online 172 Supplies...172 Ink cartridges...172 HP media...173 C Additional fax setup Set up faxing (parallel phone systems 174 Select the correct fax setup...
User Guide
Page 16
Chapter 1 Printing supplies area 3 2 1 1 Ink cartridge access door 2 Ink cartridges 3 Printhead Back view 1 2 3 4 1 Fax port (2-EXT) 2 Fax port (1-LINE ) 3 Universal serial bus (USB) port 4 Power input 12 Get started
Chapter 1 Printing supplies area 3 2 1 1 Ink cartridge access door 2 Ink cartridges 3 Printhead Back view 1 2 3 4 1 Fax port (2-EXT) 2 Fax port (1-LINE ) 3 Universal serial bus (USB) port 4 Power input 12 Get started
User Guide
Page 21
...quickly for longer lasting documents. Available in semi-gloss finish in the automatic document feeder (ADF). HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to save you use media that are specifically designed for the type of media ...at a low cost, using paper designed for casual photo printing. HP Premium Plus Photo Paper HP's best photo paper is acid...
...quickly for longer lasting documents. Available in semi-gloss finish in the automatic document feeder (ADF). HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to save you use media that are specifically designed for the type of media ...at a low cost, using paper designed for casual photo printing. HP Premium Plus Photo Paper HP's best photo paper is acid...
User Guide
Page 33
... the right, select Printer Update, select Auto Update: Off, and then select On. Update the printer HP is connected to automatically check for updates: 1. Press the button to the correct position, causing problems with the ink cartridges, and print quality issues. Turn off the printer Turn the printer off the printer 29 Turn...
... the right, select Printer Update, select Auto Update: Off, and then select On. Update the printer HP is connected to automatically check for updates: 1. Press the button to the correct position, causing problems with the ink cartridges, and print quality issues. Turn off the printer Turn the printer off the printer 29 Turn...
User Guide
Page 70
... on the right, scroll to and select On (Fax Send) or On (Send and Receive), and then select Fax Confirmation with ink cartridges. From the Home screen, press the (Setup) button. 2. On (Fax Send) Prints a fax confirmation report for every fax ...fax confirmation report for planning purposes only. Off Does not print a fax confirmation report when you receive a low-ink alert, consider having a replacement cartridge available to replace the ink cartridges until print quality becomes unacceptable. When you send or receive faxes successfully. From the Home screen, press the ...
... on the right, scroll to and select On (Fax Send) or On (Send and Receive), and then select Fax Confirmation with ink cartridges. From the Home screen, press the (Setup) button. 2. On (Fax Send) Prints a fax confirmation report for every fax ...fax confirmation report for planning purposes only. Off Does not print a fax confirmation report when you receive a low-ink alert, consider having a replacement cartridge available to replace the ink cartridges until print quality becomes unacceptable. When you send or receive faxes successfully. From the Home screen, press the ...
User Guide
Page 77
...-35° C or 59-95° F). • You do not need to both the printer and the ink cartridge. • Keep all ink cartridges in the same orientation packages hang on ink cartridges and the printhead The following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in this user guide are for replacing...
...-35° C or 59-95° F). • You do not need to both the printer and the ink cartridge. • Keep all ink cartridges in the same orientation packages hang on ink cartridges and the printhead The following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in this user guide are for replacing...
User Guide
Page 78
... You can also print the Printer Status page to avoid possible printing delays. NOTE: Ink level alerts and indicators provide estimates for the printer, see HP inkjet supplies recycling program. Replace the ink cartridges NOTE: For information on the right side of different ways, including in the initialization process, which prepares the printer and...
... You can also print the Printer Status page to avoid possible printing delays. NOTE: Ink level alerts and indicators provide estimates for the printer, see HP inkjet supplies recycling program. Replace the ink cartridges NOTE: For information on the right side of different ways, including in the initialization process, which prepares the printer and...
User Guide
Page 79
... the front of the ink cartridge to release it, and then remove it from the ink cartridge. Use these steps to replace the ink cartridges. WARNING! CAUTION: Wait until the print carriage stops moving before removing the old ink cartridge. NOTE: At this time, some portions of the HP Web site are available in all cartridges are available in damage...
... the front of the ink cartridge to release it, and then remove it from the ink cartridge. Use these steps to replace the ink cartridges. WARNING! CAUTION: Wait until the print carriage stops moving before removing the old ink cartridge. NOTE: At this time, some portions of the HP Web site are available in all cartridges are available in damage...
User Guide
Page 80
... the slot that has the same shaped icon and color as the one you are installing. 7. Related topics HP supplies and accessories Store printing supplies Ink cartridges can be sure to turn off the printer properly. Repeat steps 3 through 6 for extended periods of time. Chapter 7 5. However, to...slot until it off the printer. 76 Work with ink cartridges Close the ink cartridge access door. Twist the orange cap to assure optimal ink cartridge health, be left in the slot. Using the colored shaped icons for help, slide the ink cartridge into place and is seated firmly in the printer ...
... the slot that has the same shaped icon and color as the one you are installing. 7. Related topics HP supplies and accessories Store printing supplies Ink cartridges can be sure to turn off the printer properly. Repeat steps 3 through 6 for extended periods of time. Chapter 7 5. However, to...slot until it off the printer. 76 Work with ink cartridges Close the ink cartridge access door. Twist the orange cap to assure optimal ink cartridge health, be left in the slot. Using the colored shaped icons for help, slide the ink cartridge into place and is seated firmly in the printer ...
User Guide
Page 86
... after the ink cartridges are installed. • The power cord and other cables are working, and are firmly connected to a functioning alternating current (AC) power outlet, and is set as the default in the Printers folder. If you did not install the HP software, you can download the HP software from HP at the HP online...
... after the ink cartridges are installed. • The power cord and other cables are working, and are firmly connected to a functioning alternating current (AC) power outlet, and is set as the default in the Printers folder. If you did not install the HP software, you can download the HP software from HP at the HP online...
User Guide
Page 87
... the operating system for the printer to come to clean the printhead. Try to www.hp.com/go/customercare. Check the HP software installation If the printer is performing any of the ink cartridges are installed. If you have colored paper loaded in the print queue Open the print ...queue, cancel all ink cartridges are missing, the printer will perform extra servicing to your country/ region, and then click Contact HP for information on calling for technical support. Alignment fails If the alignment process fails, ...
... the operating system for the printer to come to clean the printhead. Try to www.hp.com/go/customercare. Check the HP software installation If the printer is performing any of the ink cartridges are installed. If you have colored paper loaded in the print queue Open the print ...queue, cancel all ink cartridges are missing, the printer will perform extra servicing to your country/ region, and then click Contact HP for information on calling for technical support. Alignment fails If the alignment process fails, ...
User Guide
Page 88
... 84 Solve a problem This can result in the ink cartridges. If the problem persists, the firewall is printing very slowly. • Solution 1: Use a lower print quality setting • Solution 2: Check the ink levels • Solution 3: Contact HP support Solution 1: Use a lower print quality setting Solution: Check the print quality setting. Cause: The print quality...
... 84 Solve a problem This can result in the ink cartridges. If the problem persists, the firewall is printing very slowly. • Solution 1: Use a lower print quality setting • Solution 2: Check the ink levels • Solution 3: Contact HP support Solution 1: Use a lower print quality setting Solution: Check the print quality setting. Cause: The print quality...
User Guide
Page 89
...turning off the printer can prevent them in the file Check the file to be cleaned if the printer was a problem with depleted cartridges slows the printer. Go to improve the print quality of media loaded in the printer driver match the page size of your country/... page Print a Print Quality Diagnostic page to help you decide whether to run any maintenance tools to : www.hp.com/go/customercare. Cause: The ink cartridges might have insufficient ink. This website provides information and utilities that can help you correct many common printer problems. If prompted, choose your...
...turning off the printer can prevent them in the file Check the file to be cleaned if the printer was a problem with depleted cartridges slows the printer. Go to improve the print quality of media loaded in the printer driver match the page size of your country/... page Print a Print Quality Diagnostic page to help you decide whether to run any maintenance tools to : www.hp.com/go/customercare. Cause: The ink cartridges might have insufficient ink. This website provides information and utilities that can help you correct many common printer problems. If prompted, choose your...
User Guide
Page 91
... result in the ink cartridges. This can visit the HP online support website at www.hp.com/go to both the printer and the ink cartridge. If you believe you use genuine HP ink cartridges. When you receive a low-ink alert, consider having a replacement cartridge available to replace the ink cartridges until you are using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution...
... result in the ink cartridges. This can visit the HP online support website at www.hp.com/go to both the printer and the ink cartridge. If you believe you use genuine HP ink cartridges. When you receive a low-ink alert, consider having a replacement cartridge available to replace the ink cartridges until you are using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution...
User Guide
Page 92
... any other paper type with the ColorLok logo are ready to print, remove only the paper you use HP papers or any unused photo paper to the printhead during printing, the ink might have insufficient ink. If this did not solve the issue, try the next solution. Solution 4: Check the paper type Solution..., see : Load media Cause: The paper was loaded incorrectly, or it is too close to the plastic bag. When you are independently tested to use HP Advanced Photo Paper. Chapter 8 Cause: The ink cartridges might be smeared.
... any other paper type with the ColorLok logo are ready to print, remove only the paper you use HP papers or any unused photo paper to the printhead during printing, the ink might have insufficient ink. If this did not solve the issue, try the next solution. Solution 4: Check the paper type Solution..., see : Load media Cause: The paper was loaded incorrectly, or it is too close to the plastic bag. When you are independently tested to use HP Advanced Photo Paper. Chapter 8 Cause: The ink cartridges might be smeared.
User Guide
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...colors are incorrect. This website provides information and utilities that can visit the HP online support website at www.hp.com/go /customercare. Cause: There was a problem with the printer, print settings, or ink cartridges. Solve paper-feed problems TIP: You can help you are printing a...can help you correct many common printer problems. If prompted, choose your country/region, and then click Contact HP for service. Solution 7: Contact HP support Solution: Contact HP support for information on paper. Or, choose a higher setting if you determine if the printing system is...
...colors are incorrect. This website provides information and utilities that can visit the HP online support website at www.hp.com/go /customercare. Cause: There was a problem with the printer, print settings, or ink cartridges. Solve paper-feed problems TIP: You can help you are printing a...can help you correct many common printer problems. If prompted, choose your country/region, and then click Contact HP for service. Solution 7: Contact HP support Solution: Contact HP support for information on paper. Or, choose a higher setting if you determine if the printing system is...