Getting Started Guide
Page 2
.... To print using this printer to use and manage HP ePrint, visit HP Connected (www.hpconnected.com). (At this time, this website might be damaged. 7. Refer servicing to qualified service personnel. 9. no user-serviceable parts inside. In addition, some residual ink is available on your computer or mobile device (such as a smart phone or tablet)- Observe all instructions in the documentation that assists in the cartridge after you install the software...
.... To print using this printer to use and manage HP ePrint, visit HP Connected (www.hpconnected.com). (At this time, this website might be damaged. 7. Refer servicing to qualified service personnel. 9. no user-serviceable parts inside. In addition, some residual ink is available on your computer or mobile device (such as a smart phone or tablet)- Observe all instructions in the documentation that assists in the cartridge after you install the software...
User Guide
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... for scanning documents as editable text...30 4 Copy Copy documents...32 Change copy settings...32 Save the current settings as defaults...33 5 Fax (HP Officejet Pro 3620 only) Send a fax...34 Send a fax using the printer control panel...34 Send a fax...34 Send a fax using monitor dialing...35 Send a fax from memory...35 Schedule a fax to send later...36 Send a fax to multiple recipients...36 Send a fax from the computer...36 Send a fax manually from a phone...37 Receive a fax...38 Receive a fax manually...38 Set up backup fax...39 Reprint received faxes from memory...39 Poll to receive a fax...
... for scanning documents as editable text...30 4 Copy Copy documents...32 Change copy settings...32 Save the current settings as defaults...33 5 Fax (HP Officejet Pro 3620 only) Send a fax...34 Send a fax using the printer control panel...34 Send a fax...34 Send a fax using monitor dialing...35 Send a fax from memory...35 Schedule a fax to send later...36 Send a fax to multiple recipients...36 Send a fax from the computer...36 Send a fax manually from a phone...37 Receive a fax...38 Receive a fax manually...38 Set up backup fax...39 Reprint received faxes from memory...39 Poll to receive a fax...
User Guide
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... printer control panel, press the (Setup) button. 2. From the Home screen on the control panel display to a computer. HP Digital Solutions These solutions can help simplify and streamline your computer using HP Digital Fax (Fax to PC and Fax to change the printer settings or print reports, use . this saves paper and ink, and reduces waste. NOTE: Press the (Back) button to return to an email. For more information, see Receive faxes to your work. • Scan to Computer You can scan a document...
... printer control panel, press the (Setup) button. 2. From the Home screen on the control panel display to a computer. HP Digital Solutions These solutions can help simplify and streamline your computer using HP Digital Fax (Fax to PC and Fax to change the printer settings or print reports, use . this saves paper and ink, and reduces waste. NOTE: Press the (Back) button to return to an email. For more information, see Receive faxes to your work. • Scan to Computer You can scan a document...
User Guide
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... automatic document feeder (ADF) (HP Officejet Pro 3620 only). 2. TIP: If you are using a calling card and do not enter your calling card. Load the originals. This feature is turned on the display. 4. Press the (Setup) button, and then, using the keypad. Enter the fax number by the calling card service. Press the button next to Start Fax, and then press the button next to Send Fax. The printer scans the originals into memory and then send the fax from memory. TIP...
... automatic document feeder (ADF) (HP Officejet Pro 3620 only). 2. TIP: If you are using a calling card and do not enter your calling card. Load the originals. This feature is turned on the display. 4. Press the (Setup) button, and then, using the keypad. Enter the fax number by the calling card service. Press the button next to Start Fax, and then press the button next to Send Fax. The printer scans the originals into memory and then send the fax from memory. TIP...
User Guide
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... select Send Fax Later. 2. You can send a fax to select a number from the printer control panel 1. For more information, see Set up in the automatic document feeder (ADF) (HP Officejet Pro 3620 only). 2. Enter the send time by grouping individual speed dial entries into memory and sends the fax when the receiving fax machine is generated. To cancel a scheduled fax from the phone book or a previously dialed or received number. 6. Press the buttons to the right, scroll to Start Fax Black. The printer scans the fax into memory. If a connection cannot...
... select Send Fax Later. 2. You can send a fax to select a number from the printer control panel 1. For more information, see Set up in the automatic document feeder (ADF) (HP Officejet Pro 3620 only). 2. Enter the send time by grouping individual speed dial entries into memory and sends the fax when the receiving fax machine is generated. To cancel a scheduled fax from the phone book or a previously dialed or received number. 6. Press the buttons to the right, scroll to Start Fax Black. The printer scans the fax into memory. If a connection cannot...
User Guide
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... the printer control panel 1. Set the paper size for received faxes You can be set up poll to receive a fax from the printer control panel 1. From the Home screen, press the (Setup) button. 2. Enter the fax number of the fax machine intended to receive the forwarded faxes, and then press the button next to Done. A received fax is loaded in black and white. Fax forwarding is still On. Make sure the printer you receive a fax, the fax does not print and an error message appears on Letter, A4, or Legal paper...
... the printer control panel 1. Set the paper size for received faxes You can be set up poll to receive a fax from the printer control panel 1. From the Home screen, press the (Setup) button. 2. Enter the fax number of the fax machine intended to receive the forwarded faxes, and then press the button next to Done. A received fax is loaded in black and white. Fax forwarding is still On. Make sure the printer you receive a fax, the fax does not print and an error message appears on Letter, A4, or Legal paper...
User Guide
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... ID service. • Add numbers to the junk fax list • Remove numbers from the junk fax list • Print a Junk List Add numbers to the junk fax list You can block specific numbers by adding them to determine if the call is required to continue. 4. From the Home screen on the printer control panel, press the (Setup) button. 2. This setting is turned on by default, so the image of the incoming fax is loaded in the main tray. If...
... ID service. • Add numbers to the junk fax list • Remove numbers from the junk fax list • Print a Junk List Add numbers to the junk fax list You can block specific numbers by adding them to determine if the call is required to continue. 4. From the Home screen on the printer control panel, press the (Setup) button. 2. This setting is turned on by default, so the image of the incoming fax is loaded in the main tray. If...
User Guide
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... Set the fax speed. If you experience problems faxing, try using the buttons to the right, scroll to the port labeled "1-LINE" on the printer control panel, press the (Setup) button. 2. You can only send and receive faxes by your telephone company) when you: • Dial a special access code along with ink cartridges. these reports provide useful system information about using ECM, see Printer management tools. NOTE: 1 If the reports are in memory. When you receive a low-ink alert, consider having a replacement ink cartridge...
... Set the fax speed. If you experience problems faxing, try using the buttons to the right, scroll to the port labeled "1-LINE" on the printer control panel, press the (Setup) button. 2. You can only send and receive faxes by your telephone company) when you: • Dial a special access code along with ink cartridges. these reports provide useful system information about using ECM, see Printer management tools. NOTE: 1 If the reports are in memory. When you receive a low-ink alert, consider having a replacement ink cartridge...
User Guide
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... use. 4. On the printer control panel, press the (HP ePrint) button. 3. Open the EWS. Click the Web Services tab. 3. You cannot use one of your printer to print, and get help for an account on -screen instructions to set up HP ePrint. Press the button next to OK to an active network providing Internet access. When the printer is connected to accept future updates. No additional drivers or software are connected to finish the setup. Press the button...
... use. 4. On the printer control panel, press the (HP ePrint) button. 3. Open the EWS. Click the Web Services tab. 3. You cannot use one of your printer to print, and get help for an account on -screen instructions to set up HP ePrint. Press the button next to OK to an active network providing Internet access. When the printer is connected to accept future updates. No additional drivers or software are connected to finish the setup. Press the button...
User Guide
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... use HP ePrint, make sure to check for proxy settings and if your network administrator or the person who set up the network. 6. The printer's embedded web server opens. 3. You will have the details, contact your network uses proxy settings, follow the on the information page to learn about managing and configuring HP ePrint settings and to finish the setup. Follow the instructions on -screen instructions to set up and manage Web Services in Mac OS X, you can use...
... use HP ePrint, make sure to check for proxy settings and if your network administrator or the person who set up the network. 6. The printer's embedded web server opens. 3. You will have the details, contact your network uses proxy settings, follow the on the information page to learn about managing and configuring HP ePrint settings and to finish the setup. Follow the instructions on -screen instructions to set up and manage Web Services in Mac OS X, you can use...
User Guide
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... reinstall the HP software. If you are print jobs stuck in the input tray. For more information. Make sure the ink cartridge is a security program that can help you may need to www.hp.com/support. If it off the printer. Check the printer setup • For more information, see Turn off using a phone cord to protect the printhead. The printer prints slowly Try the following : ◦ Check the Link light on the...
... reinstall the HP software. If you are print jobs stuck in the input tray. For more information. Make sure the ink cartridge is a security program that can help you may need to www.hp.com/support. If it off the printer. Check the printer setup • For more information, see Turn off using a phone cord to protect the printhead. The printer prints slowly Try the following : ◦ Check the Link light on the...
User Guide
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... the printer displays the Home screen. • Check the HP software Make sure that the loaded paper size and type matches the control panel settings. In the window that the original scans in larger file sizes. You can visit the HP online support website at www.hp.com/support for information. For more information, see Load an original on Windows computers, you can change scan settings to black and white in the automatic document feeder (ADF) (HP Officejet Pro 3620 only). • Check the printer ◦ The printer...
... the printer displays the Home screen. • Check the HP software Make sure that the loaded paper size and type matches the control panel settings. In the window that the original scans in larger file sizes. You can visit the HP online support website at www.hp.com/support for information. For more information, see Load an original on Windows computers, you can change scan settings to black and white in the automatic document feeder (ADF) (HP Officejet Pro 3620 only). • Check the printer ◦ The printer...
User Guide
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... the remaining documents in the ADF. NOTE: The HP scanning software does not support TWAIN and WIA scanning on computers running Mac OS X. • Reload document and then restart job ◦ Press the button next to OK on the File menu. If the following suggestions do not work with the HP software provided with the printer. ◦ If you are using tiny dots of ink that make this adjustment by opening Display on...
... the remaining documents in the ADF. NOTE: The HP scanning software does not support TWAIN and WIA scanning on computers running Mac OS X. • Reload document and then restart job ◦ Press the button next to OK on the File menu. If the following suggestions do not work with the HP software provided with the printer. ◦ If you are using tiny dots of ink that make this adjustment by opening Display on...
User Guide
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.... Solve fax problems (HP Officejet Pro 3620 only) This section contains fax setup troubleshooting information for basic information about changing the settings. For more information, see Clean the scanner glass and lid backing. For more information, see The fax test failed. Be sure to use the scanned page. ◦ Use or make a carrier sheet to protect the originals. ◦ Clean the scanner glass. the scanner glass might be printed on colored paper. • Unwanted lines, black dots or...
.... Solve fax problems (HP Officejet Pro 3620 only) This section contains fax setup troubleshooting information for basic information about changing the settings. For more information, see Clean the scanner glass and lid backing. For more information, see The fax test failed. Be sure to use the scanned page. ◦ Use or make a carrier sheet to protect the originals. ◦ Clean the scanner glass. the scanner glass might be printed on colored paper. • Unwanted lines, black dots or...
User Guide
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... 3 fax and another port for multiple purposes. Connect an additional phone cord from your PBX phone system for instructions on how to turn off ." it . Refer to the documentation that came with the printer. If the supplied phone cord is too short, you can purchase a coupler from your local service provider or vendor for further assistance. If you encounter problems setting up the printer with optional...
... 3 fax and another port for multiple purposes. Connect an additional phone cord from your PBX phone system for instructions on how to turn off ." it . Refer to the documentation that came with the printer. If the supplied phone cord is too short, you can purchase a coupler from your local service provider or vendor for further assistance. If you encounter problems setting up the printer with optional...
User Guide
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... telephone company, set up the printer as described in this time, "listening" for fax tones. NOTE: If you do not use a computer dial-up modem on the same phone line, and subscribe to a voice mail service through your answering machine, and you want to receive faxes automatically instead, contact your answering machine can record a voice message. Connect the DSL modem to the port labeled 1-LINE on the...
... telephone company, set up the printer as described in this time, "listening" for fax tones. NOTE: If you do not use a computer dial-up modem on the same phone line, and subscribe to a voice mail service through your answering machine, and you want to receive faxes automatically instead, contact your answering machine can record a voice message. Connect the DSL modem to the port labeled 1-LINE on the...
User Guide
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... machine (parallel phone systems) 142 shared with fax and voice line (parallel phone systems) 138 shared with fax and voice mail (parallel phone systems) 145 Configure firewall 84 confirmation reports, fax 50 connectors, locating 10 control panel buttons 11 lights 11 copy quality 69 settings 32 specifications 103 troubleshoot 68 copy settings copy 32 correct port test, fax 75 custom-size paper Mac OS 25, 26 print on copies, troubleshoot 69 fax answer mode 45 answering machine and modem, shared with parallel phone systems 131 duplexer clear jams 92 paper types...
... machine (parallel phone systems) 142 shared with fax and voice line (parallel phone systems) 138 shared with fax and voice mail (parallel phone systems) 145 Configure firewall 84 confirmation reports, fax 50 connectors, locating 10 control panel buttons 11 lights 11 copy quality 69 settings 32 specifications 103 troubleshoot 68 copy settings copy 32 correct port test, fax 75 custom-size paper Mac OS 25, 26 print on copies, troubleshoot 69 fax answer mode 45 answering machine and modem, shared with parallel phone systems 131 duplexer clear jams 92 paper types...
User Guide
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...light images, troubleshoot copies 69 scans 73 lights, control panel 11 line condition test, fax 77 lines copies, troubleshoot 69 scans, troubleshoot 72, 73 load tray 16 load cards 17 load envelopes 16 load paper 16 log, fax print 51 M Mac OS custom-size paper 25, 26 print settings 23 Mac OS X HP Utility 151 maintain printhead 89 maintenance align printhead 90 check ink level 55 clean printhead 90 diagnostic page 66, 91 print quality report 66, 91 printhead 89 replace the ink cartridge 56 manual faxing receive 38 send 35, 37 margins setting, specifications 102 memory reprint faxes 39 save faxes...
...light images, troubleshoot copies 69 scans 73 lights, control panel 11 line condition test, fax 77 lines copies, troubleshoot 69 scans, troubleshoot 72, 73 load tray 16 load cards 17 load envelopes 16 load paper 16 log, fax print 51 M Mac OS custom-size paper 25, 26 print settings 23 Mac OS X HP Utility 151 maintain printhead 89 maintenance align printhead 90 check ink level 55 clean printhead 90 diagnostic page 66, 91 print quality report 66, 91 printhead 89 replace the ink cartridge 56 manual faxing receive 38 send 35, 37 margins setting, specifications 102 memory reprint faxes 39 save faxes...
User Guide
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... status report 86 troubleshoot 61 Print brochures print 24 Print envelope 25 Print envelopes Mac OS 25 print quality report 66, 91 print settings print quality 65 printer control panel locating 9 network settings 149 scan from 28 send faxes 35 printer driver warranty 97 printer software (Windows) opening 22 printer status report information on 86 print 86 printhead clean 90 ordering online 126 printhead, align 90 printing slow, troubleshoot 62 processor specifications 100 pulse dialing 46 Q quality, troubleshoot copy 69 scan 72 R rear access panel clear jams 92 receive faxes auto answer mode...
... status report 86 troubleshoot 61 Print brochures print 24 Print envelope 25 Print envelopes Mac OS 25 print quality report 66, 91 print settings print quality 65 printer control panel locating 9 network settings 149 scan from 28 send faxes 35 printer driver warranty 97 printer software (Windows) opening 22 printer status report information on 86 print 86 printhead clean 90 ordering online 126 printhead, align 90 printing slow, troubleshoot 62 processor specifications 100 pulse dialing 46 Q quality, troubleshoot copy 69 scan 72 R rear access panel clear jams 92 receive faxes auto answer mode...
User Guide
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... embedded web server 85 fax 73 fax dial tone test failed 76 fax hardware test failed 74 fax line test failed 77 fax phone cord connection test failed 75 fax phone cord type test failed 75 fax tests 73 fax wall jack test, failed 74 firewalls 62 jams, paper 94 missing or incorrect information 64 multiple pages are picked 68 network configuration page 87 nothing prints 62 paper not picked up from tray 67 paper-feed problems 67 power 61 print 61 printer status report 86 receive faxes 78, 80 scan 70 scan quality 72 send faxes 78, 79, 81 skewed copies 69 skewed pages...
... embedded web server 85 fax 73 fax dial tone test failed 76 fax hardware test failed 74 fax line test failed 77 fax phone cord connection test failed 75 fax phone cord type test failed 75 fax tests 73 fax wall jack test, failed 74 firewalls 62 jams, paper 94 missing or incorrect information 64 multiple pages are picked 68 network configuration page 87 nothing prints 62 paper not picked up from tray 67 paper-feed problems 67 power 61 print 61 printer status report 86 receive faxes 78, 80 scan 70 scan quality 72 send faxes 78, 79, 81 skewed copies 69 skewed pages...