HP Network ScanJet 5 Scanner - Administrator's Guide
Page 5
... scanner administrative software problems. EN 5 Information included here complements the information provided in the following: • HP Network ScanJet 5 Scanner Getting Started Guide, which provides instructions for setting up the scanner and installing the network software. • HP Network ScanJet 5 Scanner User's Guide, which provides users with instructions on how to use the scanner and the scanner...
... scanner administrative software problems. EN 5 Information included here complements the information provided in the following: • HP Network ScanJet 5 Scanner Getting Started Guide, which provides instructions for setting up the scanner and installing the network software. • HP Network ScanJet 5 Scanner User's Guide, which provides users with instructions on how to use the scanner and the scanner...
HP Network ScanJet 5 Scanner - Administrator's Guide
Page 7
CONTENTS Guide to Installing Your HP Network ScanJet 5 Scanner 5 1 Introducing the HP Network ScanJet 5 Scanner Overview 9 HP Network ScanJet 5 Scanner Features 11 HP Network ScanJet 5 Scanner Components 12 HP Network ScanJet 5 Scanner Package Contents 14 2 Initial Software Configuration Overview 15 Using the HP JetAdmin Software 17 Configuring the Network Environment 19 Adding Users 21 Adding Printers 23 Configuring Fax Servers and Adding Fax Destinations 25 Adding Distribution Lists...
CONTENTS Guide to Installing Your HP Network ScanJet 5 Scanner 5 1 Introducing the HP Network ScanJet 5 Scanner Overview 9 HP Network ScanJet 5 Scanner Features 11 HP Network ScanJet 5 Scanner Components 12 HP Network ScanJet 5 Scanner Package Contents 14 2 Initial Software Configuration Overview 15 Using the HP JetAdmin Software 17 Configuring the Network Environment 19 Adding Users 21 Adding Printers 23 Configuring Fax Servers and Adding Fax Destinations 25 Adding Distribution Lists...
HP Network ScanJet 5 Scanner - Administrator's Guide
Page 8
... 48 Scanner Errors 56 Transaction Log Error Messages 57 Administrative Software Troubleshooting 61 Administrative Software Error Messages 62 HP JetAdmin Software Errors 62 Fax Server Errors 68 E-Mail Errors 69 HP Network ScanJet 5 Utility Error Messages 72 PaperPort Software Troubleshooting 77 Installation Problems 77 Printing Problems 78 Fax Problems 78 OCR Problems 78 Import...
... 48 Scanner Errors 56 Transaction Log Error Messages 57 Administrative Software Troubleshooting 61 Administrative Software Error Messages 62 HP JetAdmin Software Errors 62 Fax Server Errors 68 E-Mail Errors 69 HP Network ScanJet 5 Utility Error Messages 72 PaperPort Software Troubleshooting 77 Installation Problems 77 Printing Problems 78 Fax Problems 78 OCR Problems 78 Import...
HP Network ScanJet 5 Scanner - Administrator's Guide
Page 9
...one of users, user groups, and fax numbers. EN Introducing the HP Network ScanJet 5 Scanner 9 Users can create their computers. These private destination lists can use PaperPort™ software for HP by Visioneer to annotate, organize, and distribute the scanned documents. Anyone...automatic workflows, which allow users to scan documents directly to specified applications on the list. 1 Introducing the HP Network ScanJet 5 Scanner Overview The HP Network ScanJet 5 scanner converts black and white documents, drawings, and photographs into an electronic form and sends them as ...
...one of users, user groups, and fax numbers. EN Introducing the HP Network ScanJet 5 Scanner 9 Users can create their computers. These private destination lists can use PaperPort™ software for HP by Visioneer to annotate, organize, and distribute the scanned documents. Anyone...automatic workflows, which allow users to scan documents directly to specified applications on the list. 1 Introducing the HP Network ScanJet 5 Scanner Overview The HP Network ScanJet 5 scanner converts black and white documents, drawings, and photographs into an electronic form and sends them as ...
HP Network ScanJet 5 Scanner - Administrator's Guide
Page 10
... can be used in the following file servers are supported by the HP Network ScanJet 5 scanner: • Novell NetWare 3.1x, with IPX • Novell NetWare 4.x NDS, with IPX • Windows NT 3.51 and 4.0, with TCP/IP • IBM LAN Server 3.0 ... and NT. To do this guide, using JetAdmin. On LAN Server: You can only run at least one of the protocols must also run the HP JetAdmin software on one network environment. 10 Introducing the HP Network ScanJet 5 Scanner EN In order to configure the scanner, at least IPX.
... can be used in the following file servers are supported by the HP Network ScanJet 5 scanner: • Novell NetWare 3.1x, with IPX • Novell NetWare 4.x NDS, with IPX • Windows NT 3.51 and 4.0, with TCP/IP • IBM LAN Server 3.0 ... and NT. To do this guide, using JetAdmin. On LAN Server: You can only run at least one of the protocols must also run the HP JetAdmin software on one network environment. 10 Introducing the HP Network ScanJet 5 Scanner EN In order to configure the scanner, at least IPX.
HP Network ScanJet 5 Scanner - Administrator's Guide
Page 11
... 50 pages in Automatic Document Feeder (ADF) • Scans text, graphics, and photos Software • User software • HP Network ScanJet 5 Utility allows user to define destinations and user scanner settings. • PaperPort software can be installed by users to receive, ...view, and manipulate documents scanned with the Network ScanJet 5 scanner. • Administrator software • HP JetAdmin software allows network administrators to quickly configure scanners and their associated users pools, print queues, faxes, and distribution...
... 50 pages in Automatic Document Feeder (ADF) • Scans text, graphics, and photos Software • User software • HP Network ScanJet 5 Utility allows user to define destinations and user scanner settings. • PaperPort software can be installed by users to receive, ...view, and manipulate documents scanned with the Network ScanJet 5 scanner. • Administrator software • HP JetAdmin software allows network administrators to quickly configure scanners and their associated users pools, print queues, faxes, and distribution...
HP Network ScanJet 5 Scanner - Administrator's Guide
Page 12
Figure 2 A Control Panel B Automatic Document Feeder (ADF) C Scanner Unit A ADF B Scanner Glass C Document Setmark 12 Introducing the HP Network ScanJet 5 Scanner EN Figure 1 HP Network ScanJet 5 Scanner Components The following illustrations identify the components of the scanner.
Figure 2 A Control Panel B Automatic Document Feeder (ADF) C Scanner Unit A ADF B Scanner Glass C Document Setmark 12 Introducing the HP Network ScanJet 5 Scanner EN Figure 1 HP Network ScanJet 5 Scanner Components The following illustrations identify the components of the scanner.
HP Network ScanJet 5 Scanner - Administrator's Guide
Page 13
Introducing the 1 Scanner Figure 3 A ADF Connector Cable B ADF Connector Socket C Control Panel Connector Socket D Scanner Power Switch E Scanner Power Connector Socket F Control Panel G Control Panel Connector Cable H LAN Connector (10BASE-T or Token Ring) EN Introducing the HP Network ScanJet 5 Scanner 13
Introducing the 1 Scanner Figure 3 A ADF Connector Cable B ADF Connector Socket C Control Panel Connector Socket D Scanner Power Switch E Scanner Power Connector Socket F Control Panel G Control Panel Connector Cable H LAN Connector (10BASE-T or Token Ring) EN Introducing the HP Network ScanJet 5 Scanner 13
HP Network ScanJet 5 Scanner - Administrator's Guide
Page 14
A Automatic Document Feeder B Scanner C Documentation D CD-ROM E Scanner Power Cord 14 Introducing the HP Network ScanJet 5 Scanner EN Figure 4 HP Network ScanJet 5 Scanner Package Contents The following illustrations identify the package contents of the scanner.
A Automatic Document Feeder B Scanner C Documentation D CD-ROM E Scanner Power Cord 14 Introducing the HP Network ScanJet 5 Scanner EN Figure 4 HP Network ScanJet 5 Scanner Package Contents The following illustrations identify the package contents of the scanner.
HP Network ScanJet 5 Scanner - Administrator's Guide
Page 15
..., or Microsoft TCP/IP • Windows for a specific server, domain, or an entire network. The HP Network ScanJet 5 scanner client software, HP Network ScanJet 5 Utility, operates in each domain. 2 Initial Software Configuration Note Overview As the network administrator, you configure the scanner and the scanner network environment and add users, printers, fax numbers and distribution lists to perform these...
..., or Microsoft TCP/IP • Windows for a specific server, domain, or an entire network. The HP Network ScanJet 5 scanner client software, HP Network ScanJet 5 Utility, operates in each domain. 2 Initial Software Configuration Note Overview As the network administrator, you configure the scanner and the scanner network environment and add users, printers, fax numbers and distribution lists to perform these...
HP Network ScanJet 5 Scanner - Administrator's Guide
Page 16
Using HP Network ScanJet 5 Utility, registered users can select destinations from a pool of the network environments. • The scanner must be configured), as described in the Getting Started Guide. • You must specify the protocol stack and the frame type ... have supervisor privileges on at least one destination must be added to the public destination list (or a fax server must be physically connected to the network at the control panel, as described in the Getting Started Guide. • You must configure the scanner on at the scanner control panel. Destinations are...
Using HP Network ScanJet 5 Utility, registered users can select destinations from a pool of the network environments. • The scanner must be configured), as described in the Getting Started Guide. • You must specify the protocol stack and the frame type ... have supervisor privileges on at least one destination must be added to the public destination list (or a fax server must be physically connected to the network at the control panel, as described in the Getting Started Guide. • You must configure the scanner on at the scanner control panel. Destinations are...
HP Network ScanJet 5 Scanner - Administrator's Guide
Page 18
...of the Configuration dialog box. 4 Click OK to configure the scanner initially. The scanner name is optional. Please refer to online Help for HP Network ScanJet 5 Scanner dialog box appears. 3 Enter information on the toolbar. This field is shown here and cannot be changed. 18 Initial Software Configuration... EN Now that you have installed the scanner software, you will need to use the HP JetAdmin software to connect the scanner to modify. The description appears in this chapter describes how to close the dialog box (or...
...of the Configuration dialog box. 4 Click OK to configure the scanner initially. The scanner name is optional. Please refer to online Help for HP Network ScanJet 5 Scanner dialog box appears. 3 Enter information on the toolbar. This field is shown here and cannot be changed. 18 Initial Software Configuration... EN Now that you have installed the scanner software, you will need to use the HP JetAdmin software to connect the scanner to modify. The description appears in this chapter describes how to close the dialog box (or...
HP Network ScanJet 5 Scanner - Administrator's Guide
Page 21
... this tab displays the user destinations that will apply to identify the user on this chapter. The Available Users box lists, by network type, all available network users who have already been added. 2 In the Naming Convention box, select a default naming convention that are currently configured for a... is created. 3 In the User Rights box, assign a default user permission. • Receive only-Allows the user to receive only documents from HP Network ScanJet 5 scanners. • Full access-Allows the user to receive documents and also to send to the public destination list...
... this tab displays the user destinations that will apply to identify the user on this chapter. The Available Users box lists, by network type, all available network users who have already been added. 2 In the Naming Convention box, select a default naming convention that are currently configured for a... is created. 3 In the User Rights box, assign a default user permission. • Receive only-Allows the user to receive only documents from HP Network ScanJet 5 scanners. • Full access-Allows the user to receive documents and also to send to the public destination list...
HP Network ScanJet 5 Scanner - Administrator's Guide
Page 25
See the HP Network ScanJet 5 Scanner web page (http://www.hp.com/go/network-scanning) or contact an authorized HP dealer for the scanner before a user can use for the scanner, if appropriate. A fax server must be configured and then selected for the ... and fax destination information, see the online Help. The following procedure is connected to the network. 3 Click Configure to display the Fax Server Selection dialog box. 4 In the Available Network Servers box, select the network server to supply the first part of the Configuration dialog box. The Lan Fax Configuration dialog...
See the HP Network ScanJet 5 Scanner web page (http://www.hp.com/go/network-scanning) or contact an authorized HP dealer for the scanner before a user can use for the scanner, if appropriate. A fax server must be configured and then selected for the ... and fax destination information, see the online Help. The following procedure is connected to the network. 3 Click Configure to display the Fax Server Selection dialog box. 4 In the Available Network Servers box, select the network server to supply the first part of the Configuration dialog box. The Lan Fax Configuration dialog...
HP Network ScanJet 5 Scanner - Administrator's Guide
Page 31
... time prior to indicate when the restore is canceled if files are displayed to its completion. The message "Scanner replicate in the HP Network ScanJet 5 Getting Started Guide. Replicating the Scanner Configuration You can replicate (copy) the configuration of one , this procedure can be used... when replacing a scanner. Messages are missing. The restore procedure is in which the configuration will be connected to the network and configured from the scanner control panel, as described in progress" appears both for the download from the scanner control panel....
... time prior to indicate when the restore is canceled if files are displayed to its completion. The message "Scanner replicate in the HP Network ScanJet 5 Getting Started Guide. Replicating the Scanner Configuration You can replicate (copy) the configuration of one , this procedure can be used... when replacing a scanner. Messages are missing. The restore procedure is in which the configuration will be connected to the network and configured from the scanner control panel, as described in progress" appears both for the download from the scanner control panel....
HP Network ScanJet 5 Scanner - Administrator's Guide
Page 39
... and Error Messages Overview This chapter describes problems that can occur during an administrative process. Solutions to be displayed in the HP Network ScanJet 5 Scanner User's Guide. • In the administrative software. If the user is performing some action to these problems can... proceed, are displayed in this software. Solutions to HP Network ScanJet 5 Utility and PaperPort software problems and error messages can be found later in JetAdmin when an error occurs during the scanning...
... and Error Messages Overview This chapter describes problems that can occur during an administrative process. Solutions to be displayed in the HP Network ScanJet 5 Scanner User's Guide. • In the administrative software. If the user is performing some action to these problems can... proceed, are displayed in this software. Solutions to HP Network ScanJet 5 Utility and PaperPort software problems and error messages can be found later in JetAdmin when an error occurs during the scanning...
HP Network ScanJet 5 Scanner - Administrator's Guide
Page 45
...the error message is wrong with the connection. Check if the cable is a warning message. - If the error persists, call HP Support Service. 10 Internal information in . Power cycle the scanner. boot and it is properly plugged-in temporary Internal Error storage cannot...is displayed just after booting, too many destinations defined. Use the HP Network ScanJet 5 Utility to remove private destinations, then use the Reinitialize option under the Tools tab to resolve the problem, if necessary. HP Network ScanJet 5 Halted Power cycle the scanner. Power cycle the scanner. ...
...the error message is wrong with the connection. Check if the cable is a warning message. - If the error persists, call HP Support Service. 10 Internal information in . Power cycle the scanner. boot and it is properly plugged-in temporary Internal Error storage cannot...is displayed just after booting, too many destinations defined. Use the HP Network ScanJet 5 Utility to remove private destinations, then use the Reinitialize option under the Tools tab to resolve the problem, if necessary. HP Network ScanJet 5 Halted Power cycle the scanner. Power cycle the scanner. ...
HP Network ScanJet 5 Scanner - Administrator's Guide
Page 46
...something is properly plugged-in. Check if all cables are properly plugged in English. If the problem persists, call HP Support Service. 46 Troubleshooting and Error Messages EN The internal message information You can continue to change the scanner language...scanner. If the problem persists, call HP Support Service. HP Network ScanJet 5 halted If the error persists, call HP Support Services. If the problem persists, call HP Support Service. 16 Internal Error Internal Memory Error Internal memory error. Internal Error HP Network ScanJet 5 halted Power cycle the scanner....
...something is properly plugged-in. Check if all cables are properly plugged in English. If the problem persists, call HP Support Service. 46 Troubleshooting and Error Messages EN The internal message information You can continue to change the scanner language...scanner. If the problem persists, call HP Support Service. HP Network ScanJet 5 halted If the error persists, call HP Support Services. If the problem persists, call HP Support Service. 16 Internal Error Internal Memory Error Internal memory error. Internal Error HP Network ScanJet 5 halted Power cycle the scanner....
HP Network ScanJet 5 Scanner - Administrator's Guide
Page 48
... Please wait. The scanner has received a configuration command from the network after a restore from an old backup if destinations were removed from the HP JetAdmin software. Note: This could happen after the date of the old backup. Install the HP Network ScanJet 5 Utility on the user's computer, then configure the user's ... the scanner will be ready for use again. The scanner has received a reset command from scratch. No action is rebooting. Use the HP Network ScanJet 5 Utility to the user validated at the control panel have not been previously configured. In the...
... Please wait. The scanner has received a configuration command from the network after a restore from an old backup if destinations were removed from the HP JetAdmin software. Note: This could happen after the date of the old backup. Install the HP Network ScanJet 5 Utility on the user's computer, then configure the user's ... the scanner will be ready for use again. The scanner has received a reset command from scratch. No action is rebooting. Use the HP Network ScanJet 5 Utility to the user validated at the control panel have not been previously configured. In the...
HP Network ScanJet 5 Scanner - Administrator's Guide
Page 49
...the maximum available disk space for the workarea owner has been reached. Check if the HP Network ScanJet 5 scanner has create and write permissions in an NT or LAN Server environment, check if the HP Network ScanJet 5 scanner service (daemon) is still active. The correct Protocol Stack must be ...configure the printer. (err) found. The job has been canceled. 112 Send to User Error (err) The HP Network ScanJet 5 scanner detected an error while sending a job to e-mail functionality. Check if the server disk is no longer defined in the configuration...
...the maximum available disk space for the workarea owner has been reached. Check if the HP Network ScanJet 5 scanner has create and write permissions in an NT or LAN Server environment, check if the HP Network ScanJet 5 scanner service (daemon) is still active. The correct Protocol Stack must be ...configure the printer. (err) found. The job has been canceled. 112 Send to User Error (err) The HP Network ScanJet 5 scanner detected an error while sending a job to e-mail functionality. Check if the server disk is no longer defined in the configuration...