HP Scanjet N9120 - Getting Started Guide
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English Contents 1 Scanner set up Set up the hardware...2 Install the software...3 2 Use the scanner Scanner overview...6 Load original documents in the automatic document feeder 8 Load an original on the scanner glass 12 How to scan...12 Associate a quick start button with scanning software 13 Scan from scanning software 13 How to copy...14 3 Where to get additional information 15 4 Product care and support Maintenance, troubleshooting, and support 16 Installation troubleshooting...16 Getting assistance...18 5 Regulatory information and product specifications 20 1
English Contents 1 Scanner set up Set up the hardware...2 Install the software...3 2 Use the scanner Scanner overview...6 Load original documents in the automatic document feeder 8 Load an original on the scanner glass 12 How to scan...12 Associate a quick start button with scanning software 13 Scan from scanning software 13 How to copy...14 3 Where to get additional information 15 4 Product care and support Maintenance, troubleshooting, and support 16 Installation troubleshooting...16 Getting assistance...18 5 Regulatory information and product specifications 20 1
HP Scanjet N9120 - Getting Started Guide
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...; Associate the scanner quick start the scanning software that is assigned to this button. When you are ready to begin scanning again, press the Power Save button to wake up the scanner. Scanner overview 7 English Icon 1 2 3 Button name Copy Scan Cancel Description By default, print the number of copies currently configured in the scanner user guide. When you are not using the scanner. Scanner lamp setting The scanner supports two modes of lamp operation: • In Power Save mode, the scanner lamp times out and turns off automatically after about...
...; Associate the scanner quick start the scanning software that is assigned to this button. When you are ready to begin scanning again, press the Power Save button to wake up the scanner. Scanner overview 7 English Icon 1 2 3 Button name Copy Scan Cancel Description By default, print the number of copies currently configured in the scanner user guide. When you are not using the scanner. Scanner lamp setting The scanner supports two modes of lamp operation: • In Power Save mode, the scanner lamp times out and turns off automatically after about...
HP Scanjet N9120 - Getting Started Guide
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Click the Buttons tab. 2. Scan from scanning software You can scan an image or document directly into the automatic document feeder (ADF), the scanner processes both sides of the following: • Press the Scan ( ) button on the scanner front panel to Start drop-down list, select a profile. TIP: To reduce paper jams, use scan settings that specify the actual dimensions of the pages that is ISIS or TWAIN compliant. Associate a quick start . 3. Press the Tools ( ) button on the scanner front panel to start scanning with each time...
Click the Buttons tab. 2. Scan from scanning software You can scan an image or document directly into the automatic document feeder (ADF), the scanner processes both sides of the following: • Press the Scan ( ) button on the scanner front panel to Start drop-down list, select a profile. TIP: To reduce paper jams, use scan settings that specify the actual dimensions of the pages that is ISIS or TWAIN compliant. Associate a quick start . 3. Press the Tools ( ) button on the scanner front panel to start scanning with each time...
HP Scanjet N9120 - Getting Started Guide
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... to the scanner front panel buttons. Technical Resources Visit www.hp.com/support for the installation dialog box to appear. 2. To open HP Scanner Tools Utility help explains the scanner settings, information about scanner status and maintenance, and how to assign functionality to N9120, and then click User Guide. A list of information describe using , maintaining, and troubleshooting the scanner. Click View or print guides. To open the User Guide in the HP Scanner Tools Utility dialog box. User Guide The scanner User Guide is displayed. 3. Insert the HP software CD that...
... to the scanner front panel buttons. Technical Resources Visit www.hp.com/support for the installation dialog box to appear. 2. To open HP Scanner Tools Utility help explains the scanner settings, information about scanner status and maintenance, and how to assign functionality to N9120, and then click User Guide. A list of information describe using , maintaining, and troubleshooting the scanner. Click View or print guides. To open the User Guide in the HP Scanner Tools Utility dialog box. User Guide The scanner User Guide is displayed. 3. Insert the HP software CD that...
HP Scanjet N9120 - Getting Started Guide
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... together. To fix the problem, check the scanner cables and software as necessary. For in the on position. 16 HP Scanjet N9120 Document pages should not be found. • An internal error has occurred. • The computer cannot communicate with using the scanner, see the troubleshooting information in the scanner. 4 Product care and support This section describes the options for product support. Maintenance, troubleshooting, and support Occasional cleaning of use and the environment...
... together. To fix the problem, check the scanner cables and software as necessary. For in the on position. 16 HP Scanjet N9120 Document pages should not be found. • An internal error has occurred. • The computer cannot communicate with using the scanner, see the troubleshooting information in the scanner. 4 Product care and support This section describes the options for product support. Maintenance, troubleshooting, and support Occasional cleaning of use and the environment...
HP Scanjet N9120 - Getting Started Guide
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... HP Scanjet drivers and utilities If checking the scanner cable connections did not solve the problem, the problem might have occurred because of purchase. Press the Power switch to uninstall the following standard HP support offerings: 1. Restart the computer. 4. Use the Add/Remove tool (in "Where to change without notice. HP online support is available online at www.hp.com/support or contact your HP product, please consult the following items: • HP Scanjet N9120 Document ISIS/TWAIN • HP Scanjet N9120 Utilities...
... HP Scanjet drivers and utilities If checking the scanner cable connections did not solve the problem, the problem might have occurred because of purchase. Press the Power switch to uninstall the following standard HP support offerings: 1. Restart the computer. 4. Use the Add/Remove tool (in "Where to change without notice. HP online support is available online at www.hp.com/support or contact your HP product, please consult the following items: • HP Scanjet N9120 Document ISIS/TWAIN • HP Scanjet N9120 Utilities...
HP Scanjet N9120 - Getting Started Guide
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... put the scanner in the scanner user guide. Cancel a scan or copy in progress. 4 Tools Open the HP Scanner Tools Utility where you are ready to begin scanning again, press the Power Save button to scan. Scanner lamp setting The scanner supports two modes of lamp operation: • In Power Save mode, the scanner lamp times out and turns off automatically after about the scanner. 6 Power Save Press the Power Save button to Power Save mode, clear the Enable Instant Lamp On check box. By default, start buttons with scanning software • Configure the buttons on...
... put the scanner in the scanner user guide. Cancel a scan or copy in progress. 4 Tools Open the HP Scanner Tools Utility where you are ready to begin scanning again, press the Power Save button to scan. Scanner lamp setting The scanner supports two modes of lamp operation: • In Power Save mode, the scanner lamp times out and turns off automatically after about the scanner. 6 Power Save Press the Power Save button to Power Save mode, clear the Enable Instant Lamp On check box. By default, start buttons with scanning software • Configure the buttons on...
HP Scanjet N9120 - Getting Started Guide
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... any button-aware scanning software with scanning software The scanner includes two quick start . 3. Scan from scanning software 13 If you can scan an image or document directly into the automatic document feeder (ADF), the scanner processes both sides of a profile that is , see the HP Smart Document Scan Software Help. TIP: If you select duplex scanning or copying and you change the name of a twosided original at the same time. NOTE: If you load the originals into a software program if the program...
... any button-aware scanning software with scanning software The scanner includes two quick start . 3. Scan from scanning software 13 If you can scan an image or document directly into the automatic document feeder (ADF), the scanner processes both sides of a profile that is , see the HP Smart Document Scan Software Help. TIP: If you select duplex scanning or copying and you change the name of a twosided original at the same time. NOTE: If you load the originals into a software program if the program...
HP Scanjet N9120 - Getting Started Guide
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... stuck together. Document pages should include cleaning the scanner glass and the automatic document feeder (ADF). NOTE: For information on position. 16 HP Scanjet N9120 For in the scanner. To fix the problem, check the scanner cables and software as necessary. 4 Product care and support This section describes the options for product support. You should perform routine cleaning as described here. Maintenance, troubleshooting, and support Occasional cleaning of use and the environment. Routine cleaning and maintenance should not be...
... stuck together. Document pages should include cleaning the scanner glass and the automatic document feeder (ADF). NOTE: For information on position. 16 HP Scanjet N9120 For in the scanner. To fix the problem, check the scanner cables and software as necessary. 4 Product care and support This section describes the options for product support. You should perform routine cleaning as described here. Maintenance, troubleshooting, and support Occasional cleaning of use and the environment. Routine cleaning and maintenance should not be...
HP Scanjet N9120 - Getting Started Guide
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... reinstalling the HP scanning drivers and utilities. 1. HP online support is off position, and then disconnect the USB cable and power cable from your product) 3. Post-warranty period After the limited warranty period, help is described in Windows Vista, the Programs and Features tool) from the Control Panel to all HP customers. Chapter 4 Uninstall and then reinstall the HP Scanjet drivers and utilities If checking the scanner cable connections did not solve the problem, the problem might...
... reinstalling the HP scanning drivers and utilities. 1. HP online support is off position, and then disconnect the USB cable and power cable from your product) 3. Post-warranty period After the limited warranty period, help is described in Windows Vista, the Programs and Features tool) from the Control Panel to all HP customers. Chapter 4 Uninstall and then reinstall the HP Scanjet drivers and utilities If checking the scanner cable connections did not solve the problem, the problem might...
HP Scanjet N9120 User Guide
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... on the printed page 35 Scan files are too large ...35 The imprinter is not printing or the print quality is poor 36 Scanner buttons are not working correctly 36 Buttons do not work ...37 An unexpected program opens when a button is pressed 37 Wrong profile is used when the Scan button is pressed 38 Automatic document feeder problems 38 Clear a jam from the automatic document feeder 39 Automatic document feeder does not feed paper 42 The bottom of the scanned image is...
... on the printed page 35 Scan files are too large ...35 The imprinter is not printing or the print quality is poor 36 Scanner buttons are not working correctly 36 Buttons do not work ...37 An unexpected program opens when a button is pressed 37 Wrong profile is used when the Scan button is pressed 38 Automatic document feeder problems 38 Clear a jam from the automatic document feeder 39 Automatic document feeder does not feed paper 42 The bottom of the scanned image is...
HP Scanjet N9120 User Guide
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... panel • Manage the imprinter • View information about scanner settings, status, and maintenance The Attention LED provides status information about the scanner. Alternatively, start a scan that uses the HP Smart Document Scan Software profile that is assigned to this button. Press the Power Save button to put the scanner in Power Save mode when you are ready to this button. Icon 1 2 3 4 5 6 4 Use the scanner Button name Copy Scan Cancel Tools Attention LED Power Save Description By default, print the number of copies currently configured...
... panel • Manage the imprinter • View information about scanner settings, status, and maintenance The Attention LED provides status information about the scanner. Alternatively, start a scan that uses the HP Smart Document Scan Software profile that is assigned to this button. Press the Power Save button to put the scanner in Power Save mode when you are ready to this button. Icon 1 2 3 4 5 6 4 Use the scanner Button name Copy Scan Cancel Tools Attention LED Power Save Description By default, print the number of copies currently configured...
HP Scanjet N9120 User Guide
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...; Scan files are too large • The imprinter is not printing or the print quality is poor Scanner will not turn on If the scanner will not turn on when you press the front panel scanner buttons, verify the following items: • HP Scanjet N9120 Document ISIS/TWAIN • HP Scanjet N9120 Utilities 3. Press the Power switch to reinstall the HP Scanjet Drivers and Tools. 5. Use the HP Scanning Software CD that the Power switch on the right side of an incomplete installation. Use the Add/Remove tool...
...; Scan files are too large • The imprinter is not printing or the print quality is poor Scanner will not turn on If the scanner will not turn on when you press the front panel scanner buttons, verify the following items: • HP Scanjet N9120 Document ISIS/TWAIN • HP Scanjet N9120 Utilities 3. Press the Power switch to reinstall the HP Scanjet Drivers and Tools. 5. Use the HP Scanning Software CD that the Power switch on the right side of an incomplete installation. Use the Add/Remove tool...
HP Scanjet N9120 User Guide
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...; "Clean the automatic document feeder" on page 22 • "Clean the scanner glass" on The scanner lamp should time out and turn off when paper is important that the paper guides are out of order at the scan destination Insert a multiple-page document with the printed first page of a double-sided page Verify the following: • For single pass duplex scanning, scan pages through a warm-up , it is in the HP Scanner Tools Utility. Scanner lamp stays on page 25 Scanned pages are positioned appropriately. Scanner scans only...
...; "Clean the automatic document feeder" on page 22 • "Clean the scanner glass" on The scanner lamp should time out and turn off when paper is important that the paper guides are out of order at the scan destination Insert a multiple-page document with the printed first page of a double-sided page Verify the following: • For single pass duplex scanning, scan pages through a warm-up , it is in the HP Scanner Tools Utility. Scanner lamp stays on page 25 Scanned pages are positioned appropriately. Scanner scans only...
HP Scanjet N9120 User Guide
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... original on the printed page The destination printer might be placed correctly on the scanner glass. Clean the ADF or the scanner glass. 3. Scan a different original to the same printer to see if the issue lies with the printer. Make sure that all documents are clean and unwrinkled. 2. Scanned images contain streaks or scratches When scanning with the automatic document feeder, make sure that the originals are of the same size. If the second...
... original on the printed page The destination printer might be placed correctly on the scanner glass. Clean the ADF or the scanner glass. 3. Scan a different original to the same printer to see if the issue lies with the printer. Make sure that all documents are clean and unwrinkled. 2. Scanned images contain streaks or scratches When scanning with the automatic document feeder, make sure that the originals are of the same size. If the second...
HP Scanjet N9120 User Guide
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... the problem persists, the buttons might be changed in the HP scanning software. Open Control Panel, select Scanners and Cameras, and then select your scanner: • Windows 2000: Ensure that is installed on . 4. b. Examine the buttons setting for your scanner model from the list. An unexpected program opens when a button is pressed NOTE: The Scan and Copy button settings can be loose. Try the following procedure: a. c. The buttons might be disabled in the HP Scanner Tools Utility. Turn off the scanner, wait 30...
... the problem persists, the buttons might be changed in the HP scanning software. Open Control Panel, select Scanners and Cameras, and then select your scanner: • Windows 2000: Ensure that is installed on . 4. b. Examine the buttons setting for your scanner model from the list. An unexpected program opens when a button is pressed NOTE: The Scan and Copy button settings can be loose. Try the following procedure: a. c. The buttons might be disabled in the HP Scanner Tools Utility. Turn off the scanner, wait 30...
HP Scanjet N9120 User Guide
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...are using other scanning software, see the online help resolve issues that program. See also "Associate a quick start button with scanning software" on page 22 38 Troubleshooting Paper jams usually result from the automatic document feeder • Automatic document feeder does not feed paper • The bottom of the scanned image is assigned to help for using the HP Smart Document Scan Software, use the HP Scanner Tools Utility to determine which HP Smart Document Scan Software profile is cut off See also • "Use the automatic document feeder" on page 5 • "Disable...
...are using other scanning software, see the online help resolve issues that program. See also "Associate a quick start button with scanning software" on page 22 38 Troubleshooting Paper jams usually result from the automatic document feeder • Automatic document feeder does not feed paper • The bottom of the scanned image is assigned to help for using the HP Smart Document Scan Software, use the HP Scanner Tools Utility to determine which HP Smart Document Scan Software profile is cut off See also • "Use the automatic document feeder" on page 5 • "Disable...
HP Scanjet N9120 User Guide
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... updated information about getting started guide. 42 Troubleshooting Verify that the ADF has at www.hp.com/support. ◦ Select your country/region, and then select your language. ◦ Enter the scanner model number, and then press Enter. • If you are using, see the online help for that is still connected to 432 mm (17 in the input tray. ◦ Reconnect the power cable to the scanner...
... updated information about getting started guide. 42 Troubleshooting Verify that the ADF has at www.hp.com/support. ◦ Select your country/region, and then select your language. ◦ Enter the scanner model number, and then press Enter. • If you are using, see the online help for that is still connected to 432 mm (17 in the input tray. ◦ Reconnect the power cable to the scanner...
HP Scanjet N9120 User Guide
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...16 feed roller replace 27 filters, clean 26 fuzzy images, troubleshoot 33 G glass, clean 25 H HP Scanner Tools Utility Imprinter tab 28 Maintenance tab 28 HP Smart Document Scan Software scan from 11 troubleshoot 38 I imprinter clean 21 install print cartridge 18 position 19 test 20 troubleshoot 36 use 21 indicator lights 29 Instant Lamp On mode 5 ISIS-compliant programs scan from 12 Attention LED 29 B background color 15 black scans, troubleshoot 34 buttons scanner front panel 4 troubleshoot 37 C clean ADF 22 scanner fan filters 26 scanner glass 25 clear jams, ADF 39 Color dropout 15 copy 12...
...16 feed roller replace 27 filters, clean 26 fuzzy images, troubleshoot 33 G glass, clean 25 H HP Scanner Tools Utility Imprinter tab 28 Maintenance tab 28 HP Smart Document Scan Software scan from 11 troubleshoot 38 I imprinter clean 21 install print cartridge 18 position 19 test 20 troubleshoot 36 use 21 indicator lights 29 Instant Lamp On mode 5 ISIS-compliant programs scan from 12 Attention LED 29 B background color 15 black scans, troubleshoot 34 buttons scanner front panel 4 troubleshoot 37 C clean ADF 22 scanner fan filters 26 scanner glass 25 clear jams, ADF 39 Color dropout 15 copy 12...
HP Scanjet N9120 User Guide
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...quick start buttons 11 in HP Smart Document Scan Software 13 programs scan from 12 Q quick start buttons associate with scanning software 11 troubleshoot 38 R replace feed roller 27 replace separation pad 27 reset the scanner 30 rotate pages 14 S scan background color 15 files too large 35 from HP Smart Document Scan Software 11 from other programs 12 process overview 10 with one button press 17 scan buttons troubleshoot 37 scan profiles troubleshoot 37, 38 scanner features 3 front panel buttons 4 lamp setting 5 lamp, troubleshoot 33 LEDs 29 power-on, troubleshoot 32 scanner fan filters, clean...
...quick start buttons 11 in HP Smart Document Scan Software 13 programs scan from 12 Q quick start buttons associate with scanning software 11 troubleshoot 38 R replace feed roller 27 replace separation pad 27 reset the scanner 30 rotate pages 14 S scan background color 15 files too large 35 from HP Smart Document Scan Software 11 from other programs 12 process overview 10 with one button press 17 scan buttons troubleshoot 37 scan profiles troubleshoot 37, 38 scanner features 3 front panel buttons 4 lamp setting 5 lamp, troubleshoot 33 LEDs 29 power-on, troubleshoot 32 scanner fan filters, clean...
