HP N9120 Support Question
HP N9120 Support Question
Find answers below for this question about HP N9120 - ScanJet Document Flatbed Scanner.Need a HP N9120 manual? We have 3 online manuals for this item!
Question posted by n9210 on August 21st, 2022
Hp N9120 Did Someone Get The Error 1104?
The attetion-LED blinks red, the HP software creates error 1104. Has anyone the same error?
Current Answers
Answer #1: Posted by SonuKumar on August 21st, 2022 10:03 PM
SonuKumar
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May 9th, 2021 Points: 16,580,200
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May 9th, 2021 Points: 16,580,200
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
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Sonu
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Answer #2: Posted by hzplj9 on August 21st, 2022 12:59 PM
hzplj9
Member since:
June 25th, 2012 Points: 4,871,500
Member since:
June 25th, 2012 Points: 4,871,500
Refer to the troubleshooting info at this link:
The bottom entry refers to the attention lamp flashing and gives a resolution.
Hope that solves it for you.
Related HP N9120 Manual Pages
HP Scanjet N9120 - Getting Started Guide - Page 7
...
2
5
1
HP Scanjet N9120 scanner
2
Scanning software CDs
3
Power cable
4
USB cable
5
Getting Started Guide (this book)
Install the software
CAUTION: Do not connect the USB cable until you can use the software that are prompted during the installation to decide what software to install. • If you will be using the scanner with document-management and scanning software that you...
HP Scanjet N9120 - Getting Started Guide - Page 10
2 Use the scanner
Scanner overview
5
3
4
2
6
1
1 Front panel
2 Automatic document feeder (ADF) 3 ADF input tray 4 ADF output tray
5 Latch for opening the ADF 6 Power switch
Scanner front panel buttons
Use the buttons on the scanner front panel to start a scan and to configure some scanner settings.
1
2
4
6
6
HP Scanjet N9120
3
5
HP Scanjet N9120 - Getting Started Guide - Page 12
... feeder (ADF) at one time.
To scan these documents, make sure that all of the documents are the same size.
8
HP Scanjet N9120 Wrinkled or creased documents
Curled documents
Torn documents Carbon paper
Documents with paper clips or staples
Coated paper
Extremely thin, translucent paper
Photos
Paper with adhesive notes or flags attached
Overhead transparencies
Papers that are...
HP Scanjet N9120 - Getting Started Guide - Page 14
... the feeder in one direction, and then fan that same edge in the output tray that best matches the size of the documents that you are scanning. Select the stop in the opposite direction.
10
HP Scanjet N9120 Flip up the paper stop position that is closest to (and beyond) the edge of your...
HP Scanjet N9120 - Getting Started Guide - Page 16
... for the automatic document feeder (ADF) directly onto the scanner glass. Minimum size: Maximum size:
Any size 300 x 432 mm (11.8 x 17 in)
Place the original face down on the scanner glass.
NOTE: In the scanning software, choose the layout setting that do not meet the specifications for scanning are:
12
HP Scanjet N9120 Chapter 2
Load an...
HP Scanjet N9120 - Getting Started Guide - Page 17
... settings that you selected the HP Smart Document Scan Software, in the HP Scanner Tools Utility.
NOTE: If you load the originals into a software program if the program is assigned to start buttons, Scan ( ) and Copy ( ). Scan from scanning software
You can scan an image or document directly into the automatic document feeder (ADF), the scanner processes both sides of...
HP Scanjet N9120 - Getting Started Guide - Page 18
.... TIP: A description of a twosided original at the same time.
14
HP Scanjet N9120
Scan from HP Smart Document Scan Software 1. or TWAIN-compliant scanning software 1. Select the settings that are appropriate for copying are scanning. 3. For more information, see the HP Scanner Tools Utility help for copy settings before starting to complete the scan. Select print settings...
HP Scanjet N9120 - Getting Started Guide - Page 19
..., click Start, point to Programs or All Programs, point to HP, point to Scanjet, point to appear. 2. To open HP Scanner Tools Utility help explains the scanner settings, information about scanner status and maintenance, and how to assign functionality to use HP Smart Document Scan Software features such as creating and editing profiles.
To open the User Guide in the...
HP Scanjet N9120 - Getting Started Guide - Page 20
... user guide. CAUTION: Avoid placing items that the Power switch on position.
16
HP Scanjet N9120 Document pages should not be found. • An internal error has occurred. • The computer cannot communicate with using the scanner, see the troubleshooting information in the scanner.
Routine cleaning and maintenance should perform routine cleaning as described here. The amount...
HP Scanjet N9120 - Getting Started Guide - Page 22
...issues • Proactive product updates, support alerts, and HP newsletters (available when you register your HP product, please consult the following items: • HP Scanjet N9120 Document ISIS/TWAIN • HP Scanjet N9120 Utilities
3. Chapter 4
Uninstall and then reinstall the HP Scanjet drivers and utilities
If checking the scanner cable connections did not solve the problem, the problem...
HP Scanjet N9120 - Getting Started Guide - Page 24
... then search on the HP Scanning Software CD. Scanner specifications
Name
Description
Scanner type
Flatbed with automatic document feeder (ADF)
Size
692 x 558 x 343 mm (27.3 x 22.0 x 13.5 in )
Minimum paper weight
49 g/m2 (13 lb)
Maximum paper weight
120 g/m2 (32 lb)
Imprinter specifications
Name Print cartridge
Description HP 51604A
20
HP Scanjet N9120 5 Regulatory information and...
HP Scanjet N9120 - Getting Started Guide - Page 26
...date of the product.
4. HP warrants to you will replace software which does not execute its ...HP has marketed this product. The level of such defects during the warranty period, HP will be defective. If HP receives notice of warranty service you might not apply to province.
7. Chapter 5
Hewlett-Packard limited warranty statement HP Scanjet N9120 scanner
Model N9120...
HP Scanjet N9120 - Getting Started Guide - Page 17
TIP: To reduce paper jams, use scan settings that specify the actual dimensions of the pages that you selected the HP Smart Document Scan Software, in the HP Scanner Tools Utility. Click the Buttons tab. 2. Optionally, if you are unsure whether the program is compliant or what the option is ISIS or TWAIN compliant.
...
HP Scanjet N9120 - Getting Started Guide - Page 19
... Scanjet, point to N9120, and then click User Guide. To open the User Guide in the HP Scanner Tools Utility dialog box. To open HP Scanner Tools Utility help explains the scanner settings, information about scanner status and maintenance, and how to assign functionality to the scanner front panel buttons. To open HP Smart Document Scan Software Help, double-click the HP Smart Document...
HP Scanjet N9120 - Getting Started Guide - Page 20
... one of the following: • The scanner could not be initialized. • The scanner could not be curled, wrinkled, or stuck together.
Check that the scanner has power The power cable is connected between the scanner and a power outlet. • Ensure that the Power switch on position.
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HP Scanjet N9120 4 Product care and support
This section...
HP Scanjet N9120 - Getting Started Guide - Page 24
...g/m2
Imprinter specifications
Name Print cartridge
Description HP 51604A
20
HP Scanjet N9120 5 Regulatory information and product specifications
This section contains regulatory information and product specifications for the HP Scanjet N9120 scanner and accessories. Scanner specifications
Name
Description
Scanner type
Flatbed with automatic document feeder (ADF)
Size
692 x 558 x 343 mm...
HP Scanjet N9120 - Getting Started Guide - Page 26
... THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. HP warrants to you receive may have other rights that HP software will be uninterrupted or error free. Chapter 5
Hewlett-Packard limited warranty statement HP Scanjet N9120 scanner
Model N9120
Asia/Pacific 1 year
Americas 1 year
Europe/Middle East/ Africa
1 year
1. If...
HP Scanjet N9120 User Guide - Page 12
... the orientation of a twosided original at the same time.
10
Use the scanner NOTE: In the scanning software, choose the layout setting that you load the originals into the automatic document feeder (ADF), the scanner processes both sides of the original on the scanner glass, as indicated by the reference mark. TIP: If you select...
HP Scanjet N9120 User Guide - Page 32
... the problem, check the scanner cables and software as described in the following : • The scanner could not be initialized. • The scanner could not be found. • An internal error has occurred. • The computer cannot communicate with the scanner. The Power LED is lit with a steady green light. Chapter 4 (continued)
LED indications
Scanner action or condition
The...
HP Scanjet N9120 User Guide - Page 45
... able to display the LED indications when there is a USB connection error or the scanner is software that outputs the status of the indicator LEDs on the scanner front panel. When the buttons are disabled, you can still press the Cancel button on the computer to the C:\Program Files\Common Files\Hewlett-Packard\Scanjet
\9120\ directory. 2. You...
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