HP LaserJet Printer Family - Print Media Specification Guide
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... particles 28 Dropouts 28 Improperly formed or wavy characters 28 Toner smear 28 Toner specks (background scatter 28 Appendix A Specifications U.S. Contents 1 Overview How HP LaserJet printers work 2 Alternative sources of information 2 2 Guidelines for using media Using print media 4 Preparing print media for use 4 Using paper 4 Using envelopes... sides of the paper 17 Preparing laser-printed mailings 17 Shipping and storing print media 19 Environmental considerations 19 3 Troubleshooting Troubleshooting checklist 21 Basic troubleshooting 22 Types of paper smoothness 33 iii
... particles 28 Dropouts 28 Improperly formed or wavy characters 28 Toner smear 28 Toner specks (background scatter 28 Appendix A Specifications U.S. Contents 1 Overview How HP LaserJet printers work 2 Alternative sources of information 2 2 Guidelines for using media Using print media 4 Preparing print media for use 4 Using paper 4 Using envelopes... sides of the paper 17 Preparing laser-printed mailings 17 Shipping and storing print media 19 Environmental considerations 19 3 Troubleshooting Troubleshooting checklist 21 Basic troubleshooting 22 Types of paper smoothness 33 iii
HP LaserJet Printer Family - Print Media Specification Guide
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... reliability, the print media must be used in your HP LaserJet printer. Many choices of high-quality print media are discussed in Appendix C on an HP LaserJet MFP (multifunction peripheral). This document does not support HP LaserJet 2686A, HP LaserJet Plus, HP LaserJet 500, or HP LaserJet 2000 printers. Chapter 1 Overview 1 When HP LaserJet printers are available to help troubleshoot HP LaserJet printer problems that is being scanned, copied, or faxed...
... reliability, the print media must be used in your HP LaserJet printer. Many choices of high-quality print media are discussed in Appendix C on an HP LaserJet MFP (multifunction peripheral). This document does not support HP LaserJet 2686A, HP LaserJet Plus, HP LaserJet 500, or HP LaserJet 2000 printers. Chapter 1 Overview 1 When HP LaserJet printers are available to help troubleshoot HP LaserJet printer problems that is being scanned, copied, or faxed...
HP LaserJet Printer Family - Print Media Specification Guide
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...when handling and loading media? (See the support documentation for your printer for guidelines to avoid" on page 22 and "Guidelines for using media" on page 19. • temperature • humidity • cleanliness Chapter 3 Troubleshooting 21 See "Environmental considerations" on page 3.) ❏ Is ...See "Types of the environment in which the printer operates or in which the print media is not in good condition. The following sections further explain the possible causes of and solutions to print-media problems. Troubleshooting checklist Ask the following aspects of print media ...
...when handling and loading media? (See the support documentation for your printer for guidelines to avoid" on page 22 and "Guidelines for using media" on page 19. • temperature • humidity • cleanliness Chapter 3 Troubleshooting 21 See "Environmental considerations" on page 3.) ❏ Is ...See "Types of the environment in which the printer operates or in which the print media is not in good condition. The following sections further explain the possible causes of and solutions to print-media problems. Troubleshooting checklist Ask the following aspects of print media ...
HP LaserJet Printer Family - Print Media Specification Guide
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... with your HP LaserJet printer unless the paper or other print media you might have baggy construction or folds that are not square, straight, or constructed correctly. (See "Envelope construction" on page 19.) q Overhead transparency film that have a printer problem. q Envelopes that produces undesirable emissions or melts when exposed to see further troubleshooting information. 4 Read...
... with your HP LaserJet printer unless the paper or other print media you might have baggy construction or folds that are not square, straight, or constructed correctly. (See "Envelope construction" on page 19.) q Overhead transparency film that have a printer problem. q Envelopes that produces undesirable emissions or melts when exposed to see further troubleshooting information. 4 Read...
HP LaserJet Printer Family - Print Media Specification Guide
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... procedures that are not well-bound to negotiate the basis weight that is too light or too flimsy. For most HP LaserJet printers you can q Change the paper type or try another ream of cause poor print alignment, misstacking, paper. Doing so can indicate paper... possible causes of the paper guides have been in your printer. q Use a lighter-weight paper. This can use a cleaning page to specification. Chapter 3 Troubleshooting 23 q Use the correct output bin, as shown in the printer. See your printer for your printer user guide. Cause Action(s) Paper is not cut to ...
... procedures that are not well-bound to negotiate the basis weight that is too light or too flimsy. For most HP LaserJet printers you can q Change the paper type or try another ream of cause poor print alignment, misstacking, paper. Doing so can indicate paper... possible causes of the paper guides have been in your printer. q Use a lighter-weight paper. This can use a cleaning page to specification. Chapter 3 Troubleshooting 23 q Use the correct output bin, as shown in the printer. See your printer for your printer user guide. Cause Action(s) Paper is not cut to ...
HP LaserJet Printer Family - Print Media Specification Guide
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...is called post-image curl. q You might need to acclimate the paper to the contours of paper. Reducing post-image curl When an HP LaserJet printer prints a sheet of paper, the sheet can develop a curvature that can affect the curl of the paper. Generally, the higher the moisture...amounts of the paper. Fuser mode is being used. Chapter 3 Troubleshooting 25 If possible, set improperly in the printer q driver for the paper that came with some printers.) q Change to a lower setting. Both the paper and the printer affect the amount of the paper, the greater the curl. q...
...is called post-image curl. q You might need to acclimate the paper to the contours of paper. Reducing post-image curl When an HP LaserJet printer prints a sheet of paper, the sheet can develop a curvature that can affect the curl of the paper. Generally, the higher the moisture...amounts of the paper. Fuser mode is being used. Chapter 3 Troubleshooting 25 If possible, set improperly in the printer q driver for the paper that came with some printers.) q Change to a lower setting. Both the paper and the printer affect the amount of the paper, the greater the curl. q...
HP LaserJet Printer Family - Print Media Specification Guide
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... 11 for characteristics of good envelope construction. High moisture content. Gray areas on page 4.) Chapter 3 Troubleshooting 27 q Try different envelopes that are better constructed. q You might need to acclimate the envelope from the storage environment to your printer. q Try different envelopes that are not sharply creased. Action(s) q Avoid printing over seams or...
... 11 for characteristics of good envelope construction. High moisture content. Gray areas on page 4.) Chapter 3 Troubleshooting 27 q Try different envelopes that are better constructed. q You might need to acclimate the envelope from the storage environment to your printer. q Try different envelopes that are not sharply creased. Action(s) q Avoid printing over seams or...
HP LaserJet Printer Family - Print Media Specification Guide
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... 36 folders, vinyl 6, 19 forms multipart, avoiding 22 preprinted, using 6 information for 1 operations 2 HP LaserJet 2000 1 HP LaserJet 2686A 1 HP LaserJet 500 1 HP LaserJet Plus 1 HP LaserJet printers media designed for 1 operations 2 HP media, ordering 35 HP Monochrome LaserJet printers 1 HP Sales and Service Offices 2 HP website 2 humidity, storing media 19 I image quality, troubleshooting 27 index cards, sizes 32 index grade 29, 30 inks, heat-resistant 8 input tray...
... 36 folders, vinyl 6, 19 forms multipart, avoiding 22 preprinted, using 6 information for 1 operations 2 HP LaserJet 2000 1 HP LaserJet 2686A 1 HP LaserJet 500 1 HP LaserJet Plus 1 HP LaserJet printers media designed for 1 operations 2 HP media, ordering 35 HP Monochrome LaserJet printers 1 HP Sales and Service Offices 2 HP website 2 humidity, storing media 19 I image quality, troubleshooting 27 index cards, sizes 32 index grade 29, 30 inks, heat-resistant 8 input tray...
HP LaserJet Printer Family - Print Media Specification Guide
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... offset powders 8 oil-based inks 8 onion skin inserts, using 18 opening paper reams 5 operations, HP LaserJet printers 2 ordering HP print media 35 orientation landscape 25 loading paper 5 output quality, troubleshooting 27 overhead transparencies HP 37 specifications 16 oxidation-set inks 8 P packaging defined 42 ream labels 5 specifications 10 storing paper in 19 pallets, shipping 19 paper grades...
... offset powders 8 oil-based inks 8 onion skin inserts, using 18 opening paper reams 5 operations, HP LaserJet printers 2 ordering HP print media 35 orientation landscape 25 loading paper 5 output quality, troubleshooting 27 overhead transparencies HP 37 specifications 16 oxidation-set inks 8 P packaging defined 42 ream labels 5 specifications 10 storing paper in 19 pallets, shipping 19 paper grades...
Service Manual
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Contents Overview 2 Product Information 3 Key Printer Locations and Parts 4 Model and Serial Numbers 5 Product Specifications 6 Documentation and Software 8 Documentation 8 Software 9 New Product Features 10 The HP LaserJet 5P/5MP Status Panel 10 The GO and RESET Buttons 10 The Status Lights 11 ...Common LED patterns 12 Paper Movement Overview 16 Infrared Communication 18 To Print Using the Infrared Port 20 Troubleshooting IR Printing Problems 22 Interface Connections 25 The Parallel Printer...
Contents Overview 2 Product Information 3 Key Printer Locations and Parts 4 Model and Serial Numbers 5 Product Specifications 6 Documentation and Software 8 Documentation 8 Software 9 New Product Features 10 The HP LaserJet 5P/5MP Status Panel 10 The GO and RESET Buttons 10 The Status Lights 11 ...Common LED patterns 12 Paper Movement Overview 16 Infrared Communication 18 To Print Using the Infrared Port 20 Troubleshooting IR Printing Problems 22 Interface Connections 25 The Parallel Printer...
Service Manual
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...are printing from is within range of Fatal Errors in this section. 15 Turn the printer off for about 10 minutes, then turn it back on . If the same light pattern reappears, turn the printer off again and leave it off and then back on . If you are printing... to the discussion of operation and is on , make sure the printer is in Ready Mode and that the IR port you continue to have trouble printing, refer to the "Infrared Port Not Responding" table, later in "Troubleshooting." HP LaserJet 5P Printer Service Supplement New Product Features Light Pattern Description A fatal error has ...
...are printing from is within range of Fatal Errors in this section. 15 Turn the printer off for about 10 minutes, then turn it back on . If the same light pattern reappears, turn the printer off again and leave it off and then back on . If you are printing... to the discussion of operation and is on , make sure the printer is in Ready Mode and that the IR port you continue to have trouble printing, refer to the "Infrared Port Not Responding" table, later in "Troubleshooting." HP LaserJet 5P Printer Service Supplement New Product Features Light Pattern Description A fatal error has ...
Service Manual
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... immediately following checklist will help determine the source of proper configuration. If you continue to verify compatibility with your HP LaserJet 5P/5MP printer. Troubleshooting IR Printing Problems IR printing problems may not be caused by any of the several system components or by lack of...in the User's Manual: less than one meter between devices, and not more than ±15 degrees from the PC manufacturer.) 9. HP LaserJet 5P Printer Service Supplement New Product Features If you still have problems printing, make sure you are IrDA-compliant and have selected the proper port ...
... immediately following checklist will help determine the source of proper configuration. If you continue to verify compatibility with your HP LaserJet 5P/5MP printer. Troubleshooting IR Printing Problems IR printing problems may not be caused by any of the several system components or by lack of...in the User's Manual: less than one meter between devices, and not more than ±15 degrees from the PC manufacturer.) 9. HP LaserJet 5P Printer Service Supplement New Product Features If you still have problems printing, make sure you are IrDA-compliant and have selected the proper port ...
Service Manual
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...used with Hewlett-Packard. HP LaserJet 5P Printer Service Supplement New Product Features If all these elements are properly installed and configured, use the IR test tool to test the IrDA protocol transmission and device operation. This tool for troubleshooting IR communication problems, shown ...in Figure 10, has been developed by Genoa Technology, Inc., in Ready Mode. 2. Put the HP LaserJet 5P in cooperation with any IrDA-compliant primary or secondary device, ...
...used with Hewlett-Packard. HP LaserJet 5P Printer Service Supplement New Product Features If all these elements are properly installed and configured, use the IR test tool to test the IrDA protocol transmission and device operation. This tool for troubleshooting IR communication problems, shown ...in Figure 10, has been developed by Genoa Technology, Inc., in Ready Mode. 2. Put the HP LaserJet 5P in cooperation with any IrDA-compliant primary or secondary device, ...
Service Manual
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... the problem and solution. 32 Print remaining data in printer memory. Press GO and RESET buttons See "Troubleshooting" to to stop printing. Button Functions FUNCTION ACTION RESULT Self Test Continuous Self Test Reset (all I /O and print 20 seconds after turning power on the HP LaserJet 5P/5MP printer status panel. simultaneously. Clears all data from on...
... the problem and solution. 32 Print remaining data in printer memory. Press GO and RESET buttons See "Troubleshooting" to to stop printing. Button Functions FUNCTION ACTION RESULT Self Test Continuous Self Test Reset (all I /O and print 20 seconds after turning power on the HP LaserJet 5P/5MP printer status panel. simultaneously. Clears all data from on...
Service Manual
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... this page to troubleshoot print quality problems and to view current print density and Resolution Enhancement settings so you can print a self-test page to quickly check that the printer is English. Figure 12 shows a sample self-test page. Or using the HP LaserJet PCL Windows Printer Driver, under ..." select "Print Test Page" and choose "PCL Self-Test Page". Note The factory default for the self-test page is operational. HP LaserJet 5P Printer Service Supplement Service Mode, PJL Defaults Printing a Self-Test Page You can adjust them. You can also print the demo, or demonstration...
... this page to troubleshoot print quality problems and to view current print density and Resolution Enhancement settings so you can print a self-test page to quickly check that the printer is English. Figure 12 shows a sample self-test page. Or using the HP LaserJet PCL Windows Printer Driver, under ..." select "Print Test Page" and choose "PCL Self-Test Page". Note The factory default for the self-test page is operational. HP LaserJet 5P Printer Service Supplement Service Mode, PJL Defaults Printing a Self-Test Page You can adjust them. You can also print the demo, or demonstration...
Service Manual
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HP LaserJet 5P Printer Service Supplement Troubleshooting Troubleshooting The troubleshooting process for the HP LaserJet 5P/5MP printer has two key differences from the 4L/4ML printer: • Different error light patterns (5 LEDs instead of the error LED patterns and instructions on troubleshooting the infrared port 55 This section provides a list and explanation of 4). • Infrared port troubleshooting.
HP LaserJet 5P Printer Service Supplement Troubleshooting Troubleshooting The troubleshooting process for the HP LaserJet 5P/5MP printer has two key differences from the 4L/4ML printer: • Different error light patterns (5 LEDs instead of the error LED patterns and instructions on troubleshooting the infrared port 55 This section provides a list and explanation of 4). • Infrared port troubleshooting.
Service Manual
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... Too much data, or data too complex. Add optional memory. 3. Press GO to resume printing. 22 IO ERROR The computer and printer are listed in the first column of the print job. Reseat the cable and make sure you are lit, simultaneously press the GO...Turn Page Protection ON or to display a secondary light pattern. If the Error and Data lights on the printer to AUTO (can be set within the Remote Control Panel). 2. HP LaserJet 5P Printer Service Supplement Troubleshooting Continuable Data Error Light Patterns Possible data error light patterns are listed in the second column.
... Too much data, or data too complex. Add optional memory. 3. Press GO to resume printing. 22 IO ERROR The computer and printer are listed in the first column of the print job. Reseat the cable and make sure you are lit, simultaneously press the GO...Turn Page Protection ON or to display a secondary light pattern. If the Error and Data lights on the printer to AUTO (can be set within the Remote Control Panel). 2. HP LaserJet 5P Printer Service Supplement Troubleshooting Continuable Data Error Light Patterns Possible data error light patterns are listed in the second column.
Service Manual
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... error occurred while printing. If the problem persists replace the laser scanner assembly. 55 ERROR (third light sequence) The printer detected a temporary error condition Turn the printer off then on. HP LaserJet 5P Printer Service Supplement Troubleshooting Data Error Computer Light Pattern Message 40 ERROR Description Recommended Action Indicates an abnormal connection break occurred while transferring data...
... error occurred while printing. If the problem persists replace the laser scanner assembly. 55 ERROR (third light sequence) The printer detected a temporary error condition Turn the printer off then on. HP LaserJet 5P Printer Service Supplement Troubleshooting Data Error Computer Light Pattern Message 40 ERROR Description Recommended Action Indicates an abnormal connection break occurred while transferring data...
Service Manual
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... binary values of the exact hardware type, device and error number in the form 53-XY-ZZ as shown in RAM (x =1) . Table 4. and ZZ- HP LaserJet 5P Printer Service Supplement Troubleshooting Error 53 -- The binary Y value is indicated by a combination of light patterns. These secondary patterns form a binary representation of the different light combinations. 58...
... binary values of the exact hardware type, device and error number in the form 53-XY-ZZ as shown in RAM (x =1) . Table 4. and ZZ- HP LaserJet 5P Printer Service Supplement Troubleshooting Error 53 -- The binary Y value is indicated by a combination of light patterns. These secondary patterns form a binary representation of the different light combinations. 58...
Service Manual
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Fuser Malfunction LED Display ERROR CODE 50 Fuser Malfunction Description and Recommendation 1. Remove power to the printer for locations). If this doesn't clear the error: 2. Replace if faulty. 3. Table 6. Thermistor wire open , replace the Fusing Assembly....DC Controller PCA. It should read approximately 440 K Ohms at 20 Deg C (room temperature). If the thermal fuse is taken. HP LaserJet 5P Printer Service Supplement Troubleshooting Fatal/Service Errors The following tables show fatal/service errors, which are seated securely into the DC Controller PCA connectors (see Figure ...
Fuser Malfunction LED Display ERROR CODE 50 Fuser Malfunction Description and Recommendation 1. Remove power to the printer for locations). If this doesn't clear the error: 2. Replace if faulty. 3. Table 6. Thermistor wire open , replace the Fusing Assembly....DC Controller PCA. It should read approximately 440 K Ohms at 20 Deg C (room temperature). If the thermal fuse is taken. HP LaserJet 5P Printer Service Supplement Troubleshooting Fatal/Service Errors The following tables show fatal/service errors, which are seated securely into the DC Controller PCA connectors (see Figure ...