HP 5550dtn Support Question
HP 5550dtn Support Question
Find answers below for this question about HP 5550dtn - Color LaserJet Laser Printer.Need a HP 5550dtn manual? We have 17 online manuals for this item!
Question posted by WDaschle on January 11th, 2017
49.2acc Code
I was given a call on a CP4005. WHEN I arrived the machine was work correctly. I ran an event log an it showed that they had had several 49.2fcc codes. Need help troubleshooting issue. Firmware is at 20131018 46.220.1
Current Answers
Answer #1: Posted by hzplj9 on January 13th, 2017 1:05 PM
hzplj9
Member since:
June 25th, 2012 Points: 4,873,510
Member since:
June 25th, 2012 Points: 4,873,510
Check this link to help diagnosing your issue.
https://www.printertechs.com/printer-troubleshooting/403-49-error-hp-laserjet-all-models
Hope that helps
Related HP 5550dtn Manual Pages
HP Printers - Supported Citrix Presentation Server environments - Page 30
... to the client system using the HP LaserJet/Business Inkjet/Designjet/Deskjet printers and drivers listed above. The printer was attached to the client's locally attached HP printers.
Universal printer
Description Autocreation of client printers requires drivers for client printers to test the Universal printer, only HP printers are not needed to be available on the client system...
HP Printers - Supported Citrix Presentation Server environments - Page 34
... it. Printer model tested
HP Color LaserJet 3800
Driver version tested
HP Color LaserJet 3800 PS (61.071.661.41) &
HP Color LaserJet 3800 PCL6 (61.071.661.41)
34 Replicating printer drivers in the farm. After you install printer drivers, and to ensure that all drivers are available on all servers where Citrix XenApp™ Server clients need to...
HP Color LaserJet 5550 series - User Guide - Page 8
System setup menu ...46 I/O menu ...48 Resets menu ...49 Diagnostics menu ...50 Changing printer control panel configuration settings 52 Job storage limit ...52 Job held timeout ...52 Show address ...53 Color/black mix ...53 Tray behavior options: Use Requested Tray and manually feed 54 PowerSave Time ...55 Personality ...56 Clearable warnings ...57 Auto continue ...57...
HP Color LaserJet 5550 series - User Guide - Page 9
...95 Glossy paper ...95 Colored paper ...96 Printing images ...96 Envelopes ...96 Labels ...97 Heavy paper ...97 HP LaserJet Tough paper 98 Preprinted ...printer
Printer information pages ...112 Menu map ...112 Configuration page ...112 Supplies status page ...113 Usage page ...113 Demo ...114 Print CMYK samples ...114 Print RGB samples ...114 File directory ...114 PCL or PS font list ...115 Event log...
HP Color LaserJet 5550 series - User Guide - Page 10
... sensor 142 To clean the OHT sensor 142 When to clean the static discharge comb 145 To clean the static discharge comb 146
8 Problemsolving
Basic troubleshooting checklist 151 Factors affecting printer performance 151
Troubleshooting information pages 152 Paper path test page ...152 Registration page ...152 Event log ...153
viii
ENWW
HP Color LaserJet 5550 series - User Guide - Page 12
Color LaserJet Image Fuser Kit and Image
Transfer Kit Limited Warranty Statement 258 HP maintenance agreements 259
On-site service agreements 259
Appendix D Printer specifications
...with maintenance 231 Print quality troubleshooting pages 231 Calibrating the printer ...232 Print quality defect chart 232
Appendix A Working with memory and print server cards
Printer memory and fonts ...239...
HP Color LaserJet 5550 series - User Guide - Page 46
... printing problems. The display shows more complete status information as well as menus, help information, animations, and error messages. Its display provides graphic information about the printer and print jobs. Display
The printer display gives you complete, timely information about the state of the printer and alert you to identify and correct problems.
Control panel buttons...
HP Color LaserJet 5550 series - User Guide - Page 64
... sensors are working correctly and displays the status of the printer's sensors to determine if they are operating correctly.
This item is the source of the trays.
Menu item PRINT EVENT LOG SHOW EVENT LOG PQ TROUBLESHOOTING DISABLE CARTRIDGE CHECK PAPER PATH TEST PAPER PATH SENSORS
MANUAL SENSOR TEST COMPONENT TEST
Description
This item will print an event log that can help determine...
HP Color LaserJet 5550 series - User Guide - Page 67
... select CONFIGURE DEVICE. 4. Press to select JOB HELD TIMEOUT. 8. ENWW
6. Press to highlight SHOW ADDRESS. 7. Press to select SHOW ADDRESS. 8. Press to highlight CONFIGURE DEVICE. 3. To show the IP address
1. If the printer is used for a mix of black-only and color print jobs, it is shown on the display with the Ready message. The...
HP Color LaserJet 5550 series - User Guide - Page 126
...and CMYK samples ● file directory (available only on printers with hard drives) ● PCL or PS font list ● event log
Menu map
To see Menu hierarchy. MENU MAP appears on.... 3. Configuration page
Use the configuration page to view current printer settings, to help troubleshoot printer problems, or to select INFORMATION. 4. Press to verify installation of optional accessories, such ...
HP Color LaserJet 5550 series - User Guide - Page 129
... to see which fonts are currently installed in the printer. (The font lists also show which fonts are resident on the display until the printer finishes printing the file directory page. Event log
The event log lists the printer events, including printer jams, service errors, and other printer conditions. 1. FILE DIRECTORY appears on an optional hard disk accessory or flash DIMM...
HP Color LaserJet 5550 series - User Guide - Page 131
... type and size of print paper set e-mail alerts.
● Security. This page also provides supplies part numbers. This page shows a summary of the number of all printer events and errors.
● Usage page. Set up incoming and outgoing e-mail, as well as to receive e-mail alerts for example Ready or POWERSAVE. Network...
HP Color LaserJet 5550 series - User Guide - Page 166
...help diagnose printer problems. The procedures for printing the following information pages are described here: ● paper path test page ● registration page ● event log... show how far from center an image can be centered on the display until the printer ...printed on the printer.
1. Press or to enter the MENUS.
2. Troubleshooting information pages
From the printer control panel, ...
HP Color LaserJet 5550 series - User Guide - Page 167
...state after printing the event log. The printer returns to highlight DIAGNOSTICS. 3. Press to highlight PRINT EVENT LOG. 5. Press to highlight PRINT TEST PAGE. 13.
11. Press to the SET REGISTRATION menu.
12. After selecting the tray, the printer control panel returns to select PRINT TEST PAGE. 14. The message Printing... ENWW
Troubleshooting information pages 153 Press...
HP Color LaserJet 5550 series - User Guide - Page 176
... path
The engine is in slot X is doing an internal test. CHOSEN PERSONALITY NOT AVAILABLE To continue press alternates with CHOSEN PERSONALITY NOT AVAILABLE For help press
PJL encountered a request for detailed information.
2. Press and to change settings. Reprint using the correct driver for possible paper jams.
Checking printer
The engine is not working correctly.
1.
HP Color LaserJet 5550 series - User Guide - Page 177
...persists, turn the printer off and then back on .
4. To clear the message, press the key.
3.
CLOSE FRONT COVERS For help press
The covers need to be a ...printer back on .
3. If the message persists, turn the printer off and then back on .
Printing may be closed.
The printer will exit the MENUS once the event log has been cleared. No action necessary.
The printer...
HP Color LaserJet 5550 series - User Guide - Page 178
If the message persists, turn the printer off and then back on .
3. EIO DISK X NOT FUNCTIONAL For help press
The EIO disk in slot X ...X is not working correctly.
1. EIO X disk spinning up its platter. Event Log Empty
SHOW EVENT LOG was unsuccessful because the file system is empty.
Turn the printer back on the specified drive. If the message persists, turn the printer off and then ...
HP Color LaserJet 5550 series - User Guide - Page 185
... clearing data. No action necessary. CMYK samples page is generating the event log No action necessary. EVENT LOG
The printer is being generated. The printer will return to the online Ready state when the page is completed. FILE DIRECTORY
The printer is being generated.
Printing... The printer will return to the
Ready state when the page is completed...
HP Color LaserJet 5550 series - User Guide - Page 235
... the power receptacle.
Add a MODE command to access the printer drivers, see Changing printer control panel configuration settings.
Turn the printer back on See Control panel messages. printer display. A printer message other than Ready appears on .
The power cord is not working correctly. The top cover is flashing. The Data indicator light is not closed properly.
ENWW...
HP Color LaserJet 5550 series - User Guide - Page 237
... STOP to return the printer to a different power receptacle. Install the correct printer driver.
Connect the printer to the Ready state. The correct printer driver is not working correctly. For more information about how to verify the printer's network configuration, or consult with the network administrator. Select the correct printer and port. ENWW
Printer response problems 223
Use...
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