User Manual
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...colors are printing 61 Printout shows bleeding colors 62 Colors do not line up properly 62 Lines or dots are missing from text or graphics 62 Solve paper-feed problems ...63 Optional Tray 2 cannot be inserted 63 Another paper-feed problem is occurring 63 Solve device management problems... 70 Interpreting network connector lights 75 A HP supplies and accessories Order printing supplies online 76 Accessories ...76 Supplies ...76 Ink cartridges ...76 Printheads ...77 HP media ...77 B Support and warranty Obtain electronic support ...78 Obtain HP telephone support 78 Before you call ...78...
...colors are printing 61 Printout shows bleeding colors 62 Colors do not line up properly 62 Lines or dots are missing from text or graphics 62 Solve paper-feed problems ...63 Optional Tray 2 cannot be inserted 63 Another paper-feed problem is occurring 63 Solve device management problems... 70 Interpreting network connector lights 75 A HP supplies and accessories Order printing supplies online 76 Accessories ...76 Supplies ...76 Ink cartridges ...76 Printheads ...77 HP media ...77 B Support and warranty Obtain electronic support ...78 Obtain HP telephone support 78 Before you call ...78...
User Manual
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...For more information, see Toolbox (Windows). For more information, see Monitor the device. HP Printer Utility (Mac OS) Contains tools to configure print settings, calibrate the device, clean the printheads, print the self-test diagnostic page, order supplies online, and find support information from ... Typically installed with the device software. Get started This guide provides details about how to use the device and to resolve problems. • Find other resources for the product • Accessibility • Understand the device parts Find other resources for ...
...For more information, see Toolbox (Windows). For more information, see Monitor the device. HP Printer Utility (Mac OS) Contains tools to configure print settings, calibrate the device, clean the printheads, print the self-test diagnostic page, order supplies online, and find support information from ... Typically installed with the device software. Get started This guide provides details about how to use the device and to resolve problems. • Find other resources for the product • Accessibility • Understand the device parts Find other resources for ...
User Manual
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...to myPrintMileage • Embedded Web server: Click the Support button, and then click myPrintMileage. NOTE: Do not bookmark the Web pages that HP provides to help troubleshoot problems; Understand the self-test diagnostic page 35 Understand the self-test diagnostic page Use the self-test diagnostic page to open myPrintMileage. The...click myPrintMileage. If you can print with the remaining amount of ink you have used to view current device information, ink cartridge status, and printhead health status; To use more black or color ink, and the estimated number of recent events.
...to myPrintMileage • Embedded Web server: Click the Support button, and then click myPrintMileage. NOTE: Do not bookmark the Web pages that HP provides to help troubleshoot problems; Understand the self-test diagnostic page 35 Understand the self-test diagnostic page Use the self-test diagnostic page to open myPrintMileage. The...click myPrintMileage. If you can print with the remaining amount of ink you have used to view current device information, ink cartridge status, and printhead health status; To use more black or color ink, and the estimated number of recent events.
User Manual
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... the ink cartridges • Maintain the printheads • Store printing supplies • Troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve device management problems • Troubleshoot installation issues • ...Support panel, and then click Retail Supplies Information. You can check the estimated ink levels from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. The ink cartridges might come in the cartridge after it is used...
... the ink cartridges • Maintain the printheads • Store printing supplies • Troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve device management problems • Troubleshoot installation issues • ...Support panel, and then click Retail Supplies Information. You can check the estimated ink levels from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. The ink cartridges might come in the cartridge after it is used...
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...requires replacement by grasping it between your device, see To check printhead health. 2. For more information, see To print the print ...the cartridge to clean the printheads. When the quality of printouts deteriorates, complete the relevant steps based on a clean sheet of the printheads. To replace the ink...and forefinger and pulling it right away. Maintain the printheads If printed characters are incomplete, or dots or lines... Close the ink cartridge cover. Remove the new ink cartridge from its color-coded slot and insert the cartridge into the slot. Print the print quality...
...requires replacement by grasping it between your device, see To check printhead health. 2. For more information, see To print the print ...the cartridge to clean the printheads. When the quality of printouts deteriorates, complete the relevant steps based on a clean sheet of the printheads. To replace the ink...and forefinger and pulling it right away. Maintain the printheads If printed characters are incomplete, or dots or lines... Close the ink cartridge cover. Remove the new ink cartridge from its color-coded slot and insert the cartridge into the slot. Print the print quality...
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...quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from modifying the printheads. For more of the following printhead maintenance tasks: • To check printhead health • To print the print quality diagnostic page •..., and check the printhead health section. For more information, see To clean the printheads. 4. This will help you decide whether to run any printhead is not responsible for damage to check the printhead health. Replace the printheads if the problems persist after cleaning. ...
...quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from modifying the printheads. For more of the following printhead maintenance tasks: • To check printhead health • To print the print quality diagnostic page •..., and check the printhead health section. For more information, see To clean the printheads. 4. This will help you decide whether to run any printhead is not responsible for damage to check the printhead health. Replace the printheads if the problems persist after cleaning. ...
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...the ink cartridges, place them in an airtight container, such as the default in the Printer Setup Utility. Press down firmly on . For more information. • Pause Printing is...set it as a resealable plastic bag. If you are properly installed in their correct color-coded slots. Store printheads Printheads can print a self-test diagnostic page. For Windows, set it as a resealable ...resolve printing problems. • For a paper jam, see Clear a jam in the device. • For paper-feed problems, such as the paper skew and paper pick, see Solve paper-feed problems. ...
...the ink cartridges, place them in an airtight container, such as the default in the Printer Setup Utility. Press down firmly on . For more information. • Pause Printing is...set it as a resealable plastic bag. If you are properly installed in their correct color-coded slots. Store printheads Printheads can print a self-test diagnostic page. For Windows, set it as a resealable ...resolve printing problems. • For a paper jam, see Clear a jam in the device. • For paper-feed problems, such as the paper skew and paper pick, see Solve paper-feed problems. ...
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... be printed. All device lights are installed or replaced, the device automatically prints a few alignment pages to align the printheads. If the problem persists, visit the HP Web site (www.hp.com/support) for the latest troubleshooting information, or product fixes and updates. For voltage requirements, see Uninstall and reinstall the software. The device...
... be printed. All device lights are installed or replaced, the device automatically prints a few alignment pages to align the printheads. If the problem persists, visit the HP Web site (www.hp.com/support) for the latest troubleshooting information, or product fixes and updates. For voltage requirements, see Uninstall and reinstall the software. The device...
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... Make sure the computer meets the minimum system requirements for a network environment Ensure the correct device driver and printer driver port are not using a phone cord to connect the device. • The network hub, switch,...printhead Check the printhead latch Make sure the printhead latch is inserted into its correct color-coded slot. Re-enable the firewall. Check the printhead Make sure the printhead is properly closed. After the device has restarted, reinsert the printhead. Check any personal firewall software installed on the computer The personal software firewall is a problem...
... Make sure the computer meets the minimum system requirements for a network environment Ensure the correct device driver and printer driver port are not using a phone cord to connect the device. • The network hub, switch,...printhead Check the printhead latch Make sure the printhead latch is inserted into its correct color-coded slot. Re-enable the firewall. Check the printhead Make sure the printhead is properly closed. After the device has restarted, reinsert the printhead. Check any personal firewall software installed on the computer The personal software firewall is a problem...
User Manual
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...settings in contact with the paper. Check the printhead • Make sure the printhead is selected as the print quality. After it on again without the printhead installed. Something on the page is properly closed. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test... reinsert the printhead. For more information, see Maintain the printheads. Check the device software settings Print speed is slower when Best or Maximum dpi is inserted into its correct color-coded slot. For more information, see Replace the ink cartridges. Evaluate any problem areas, and...
...settings in contact with the paper. Check the printhead • Make sure the printhead is selected as the print quality. After it on again without the printhead installed. Something on the page is properly closed. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test... reinsert the printhead. For more information, see Maintain the printheads. Check the device software settings Print speed is slower when Best or Maximum dpi is inserted into its correct color-coded slot. For more information, see Replace the ink cartridges. Evaluate any problem areas, and...
User Manual
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...8226; Ink is not filling the text or graphics completely • Output is faded or dull colored • Colors are printing as those generated by USB cables) can sometimes cause slight distortions to print again.... printheads and ink cartridges Print the print quality diagnostic page on a clean sheet of white paper. For more information, see Replace the ink cartridges. Make sure the media meets HP ...Check the paper quality The paper might be too moist or too rough. Evaluate any problem areas, and perform the recommended actions. Replace the ink cartridges, and then resend the ...
...8226; Ink is not filling the text or graphics completely • Output is faded or dull colored • Colors are printing as those generated by USB cables) can sometimes cause slight distortions to print again.... printheads and ink cartridges Print the print quality diagnostic page on a clean sheet of white paper. For more information, see Replace the ink cartridges. Make sure the media meets HP ...Check the paper quality The paper might be too moist or too rough. Evaluate any problem areas, and perform the recommended actions. Replace the ink cartridges, and then resend the ...
User Manual
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...computer are secure. This is ready, resend the job. In the printer driver, select the Best print quality, and also increase the ink drying...for printing vivid color documents. If the problem persists, turn off the device, disconnect the cable from the device, turn it has restarted, reinsert the printhead. When the Power...HP Premium Paper designed for transparencies. Make sure the nozzle is smearing Check the print settings • When you can wrinkle or smear when printed using the Best print quality. Check the document file The document file may be damaged. Place the printhead...
...computer are secure. This is ready, resend the job. In the printer driver, select the Best print quality, and also increase the ink drying...for printing vivid color documents. If the problem persists, turn off the device, disconnect the cable from the device, turn it has restarted, reinsert the printhead. When the Power...HP Premium Paper designed for transparencies. Make sure the nozzle is smearing Check the print settings • When you can wrinkle or smear when printed using the Best print quality. Check the document file The document file may be damaged. Place the printhead...
User Manual
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... print driver. For more information, see Select print media. Colors are printing as black and white Check the print settings Make sure Print in Grayscale is not selected in the printer driver. Check the printheads Print the print quality diagnostic page on special or customsized media... (Windows). Check the paper type setting When printing on a clean sheet of white paper. Evaluate any problem areas, and perform the recommended actions. Wrong colors are not ...
... print driver. For more information, see Select print media. Colors are printing as black and white Check the print settings Make sure Print in Grayscale is not selected in the printer driver. Check the printheads Print the print quality diagnostic page on special or customsized media... (Windows). Check the paper type setting When printing on a clean sheet of white paper. Evaluate any problem areas, and perform the recommended actions. Wrong colors are not ...
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...quality diagnostic page. For more information, see Select print media. Printout shows bleeding colors Check the ink cartridges Make sure ink cartridges have not been tampered with the device. HP does not guarantee or support refilled ink cartridges. For more information, see To ... for gaps in reduced print quality and damage to the device or printhead. Evaluate any problem areas, and perform the recommended actions. Evaluate any problem areas, and perform the recommended actions. Evaluate any problem areas, and perform the recommended actions. For ordering information, see To...
...quality diagnostic page. For more information, see Select print media. Printout shows bleeding colors Check the ink cartridges Make sure ink cartridges have not been tampered with the device. HP does not guarantee or support refilled ink cartridges. For more information, see To ... for gaps in reduced print quality and damage to the device or printhead. Evaluate any problem areas, and perform the recommended actions. Evaluate any problem areas, and perform the recommended actions. Evaluate any problem areas, and perform the recommended actions. For ordering information, see To...
User Manual
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....123, type the following topics do not help, see Support and warranty for information about HP support. • Hardware installation suggestions • Software installation suggestions • Solve network problems Hardware installation suggestions Check the device • Make sure that all packing tape and material... see Control-panel lights reference. • Make sure that no lights are firmly installed in good working power outlet. Check the printheads and ink cartridges • Make sure that the device is connected securely to both the device and to ensure proper contact. If ...
....123, type the following topics do not help, see Support and warranty for information about HP support. • Hardware installation suggestions • Software installation suggestions • Solve network problems Hardware installation suggestions Check the device • Make sure that all packing tape and material... see Control-panel lights reference. • Make sure that no lights are firmly installed in good working power outlet. Check the printheads and ink cartridges • Make sure that the device is connected securely to both the device and to ensure proper contact. If ...
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...). The Power light is off . No action is ready. Light description/Light pattern All lights are useful for diagnosing printing problems. This section contains information about the lights, what they indicate, and what action to take if necessary. • Interpreting ...control-panel lights • Interpreting network connector lights Interpreting control-panel lights 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page button (available on . Explanation and recommended action The device is on some models only) 4 Cancel button 5...
...). The Power light is off . No action is ready. Light description/Light pattern All lights are useful for diagnosing printing problems. This section contains information about the lights, what they indicate, and what action to take if necessary. • Interpreting ...control-panel lights • Interpreting network connector lights Interpreting control-panel lights 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page button (available on . Explanation and recommended action The device is on some models only) 4 Cancel button 5...
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... incorrect text or graphics placement 58 embedded Web server 64 firewalls 56 HP Instant Support 34 ink not filling text or graphics 61 ink smearing ...pages are picked 64 nothing prints 55 paper-feed problems 63 power 55 print 55 print quality 59 printheads 56 skewed pages 64 slow print 56 tips ... accessories on and off in driver 10 troubleshoot blank pages printed 57 bleeding colors 62 colors 61, 62 cut-off in driver 10 trays capacities 16 clear jams 67...7 Apple 42 customer support 78 environmental programs 93 HP Web Jetadmin 34 material safety data sheets 93 order supplies and accessories 76 recycling 94...
... incorrect text or graphics placement 58 embedded Web server 64 firewalls 56 HP Instant Support 34 ink not filling text or graphics 61 ink smearing ...pages are picked 64 nothing prints 55 paper-feed problems 63 power 55 print 55 print quality 59 printheads 56 skewed pages 64 slow print 56 tips ... accessories on and off in driver 10 troubleshoot blank pages printed 57 bleeding colors 62 colors 61, 62 cut-off in driver 10 trays capacities 16 clear jams 67...7 Apple 42 customer support 78 environmental programs 93 HP Web Jetadmin 34 material safety data sheets 93 order supplies and accessories 76 recycling 94...