User Manual
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...Windows) ...31 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...34 Security and privacy 34 To gain access to... ...45 Maintain the printheads ...46 To check printhead health 47 To print the print quality diagnostic page 47 To align the printheads ...48 To calibrate the linefeed 49 To clean the printheads ...49 To clean the printhead contacts manually 49 To replace the printheads 52 Store printing supplies...
...Windows) ...31 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...34 Security and privacy 34 To gain access to... ...45 Maintain the printheads ...46 To check printhead health 47 To print the print quality diagnostic page 47 To align the printheads ...48 To calibrate the linefeed 49 To clean the printheads ...49 To clean the printhead contacts manually 49 To replace the printheads 52 Store printing supplies...
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...not filling the text or graphics completely 61 Output is faded or dull colored 61 Colors are printing as black and white 61 Wrong colors are printing 61 Printout shows bleeding colors 62 Colors do not line up properly 62 Lines or dots are missing from text ...-panel lights 70 Interpreting network connector lights 75 A HP supplies and accessories Order printing supplies online 76 Accessories ...76 Supplies ...76 Ink cartridges ...76 Printheads ...77 HP media ...77 B Support and warranty Obtain electronic support ...78 Obtain HP telephone support 78 Before you call ...78 Telephone support...
...not filling the text or graphics completely 61 Output is faded or dull colored 61 Colors are printing as black and white 61 Wrong colors are printing 61 Printout shows bleeding colors 62 Colors do not line up properly 62 Lines or dots are missing from text ...-panel lights 70 Interpreting network connector lights 75 A HP supplies and accessories Order printing supplies online 76 Accessories ...76 Supplies ...76 Ink cartridges ...76 Printheads ...77 HP media ...77 B Support and warranty Obtain electronic support ...78 Obtain HP telephone support 78 Before you call ...78 Telephone support...
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Hewlett-Packard limited warranty statement 81 Prepare the device for shipment 82 Remove the ink cartridges and printheads before shipment 82 Pack the device ...84 C Device specifications Physical specifications ...86 Product features and capacities 86 Processor and memory specifications 87 System requirements ...87 ... safety data sheets 93 Recycling ...93 Product packaging ...94 Plastics ...94 Disposal of waste equipment by users in private households in the European Union ...94 HP products and supplies 94 Index...95 4
Hewlett-Packard limited warranty statement 81 Prepare the device for shipment 82 Remove the ink cartridges and printheads before shipment 82 Pack the device ...84 C Device specifications Physical specifications ...86 Product features and capacities 86 Processor and memory specifications 87 System requirements ...87 ... safety data sheets 93 Recycling ...93 Product packaging ...94 Plastics ...94 Disposal of waste equipment by users in private households in the European Union ...94 HP products and supplies 94 Index...95 4
User Manual
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... the Web site. Device management tools (network connection) Allows you to configure print settings, calibrate the device, clean the printheads, print the self-test diagnostic page, order supplies online, and find support information from a connected computer. Typically installed with... the device parts Find other resources for the product You can obtain product information and further troubleshooting resources that have occurred. HP Printer Utility (Mac OS) Contains tools to view status information, change settings, and manage the device. For more information, see...
... the Web site. Device management tools (network connection) Allows you to configure print settings, calibrate the device, clean the printheads, print the self-test diagnostic page, order supplies online, and find support information from a connected computer. Typically installed with... the device parts Find other resources for the product You can obtain product information and further troubleshooting resources that have occurred. HP Printer Utility (Mac OS) Contains tools to view status information, change settings, and manage the device. For more information, see...
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... 10 Top cover Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page button 4 Cancel button 5 Resume button and light 6 Power button and light (available with some models) Back view 1 Power input 2 Ethernet network port (...
... 10 Top cover Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page button 4 Cancel button 5 Resume button and light 6 Power button and light (available with some models) Back view 1 Power input 2 Ethernet network port (...
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...manage Use this tool... Control panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) to do the following information.... • Obtain information about the status of ink cartridges and printheads. • Network Settings: To print the network configuration page, ...press (Configuration Page button). • Printer status information: Click the Information tab, and then click an option available on...
...manage Use this tool... Control panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) to do the following information.... • Obtain information about the status of ink cartridges and printheads. • Network Settings: To print the network configuration page, ...press (Configuration Page button). • Printer status information: Click the Information tab, and then click an option available on...
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...Settings menu, point to Print Settings, and then click Printer Toolbox. • Right-click the HP Digital Imaging Monitor in the tray, point to myPrintMileage and shows the device hardware and printhead health information. Order Supplies connects you can order printing supplies... • myPrintmileage (if installed) • HP Instant Support • HP printhead health Use device management tools 31 For more information, see HP Instant Support and myPrintMileage. NOTE: The ink levels shown are not available for each cartridge. Printer Information: Provides a link to the device, ...
...Settings menu, point to Print Settings, and then click Printer Toolbox. • Right-click the HP Digital Imaging Monitor in the tray, point to myPrintMileage and shows the device hardware and printhead health information. Order Supplies connects you can order printing supplies... • myPrintmileage (if installed) • HP Instant Support • HP printhead health Use device management tools 31 For more information, see HP Instant Support and myPrintMileage. NOTE: The ink levels shown are not available for each cartridge. Printer Information: Provides a link to the device, ...
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...print settings, calibrate the device, clean the printheads, print the self-test diagnostic page, order supplies online, and find Web site support information. • To open the HP Printer Utility • HP Printer Utility panels To open the HP Printer Utility 1. For more information, see Understand... the self-test diagnostic page. • Align Printheads: Guides you to print the self-test diagnostic page of...
...print settings, calibrate the device, clean the printheads, print the self-test diagnostic page, order supplies online, and find Web site support information. • To open the HP Printer Utility • HP Printer Utility panels To open the HP Printer Utility 1. For more information, see Understand... the self-test diagnostic page. • Align Printheads: Guides you to print the self-test diagnostic page of...
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... panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays information about the device and the supplies. Select hp, select Utilities, and then select Network Printer Setup Utility. 4. You can find support for a tray, and set...
... panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays information about the device and the supplies. Select hp, select Utilities, and then select Network Printer Setup Utility. 4. You can find support for a tray, and set...
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... plan the purchase of supplies. to view current device information, ink cartridge status, and printhead health status; NOTE: The Support button is a service that are used , whether you use more black or color ink, and the estimated number of pages you can see the print analysis, such as...• Toolbox (Windows): Click the Information tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you wish to it by using the bookmark, the pages do not contain the current...
... plan the purchase of supplies. to view current device information, ink cartridge status, and printhead health status; NOTE: The Support button is a service that are used , whether you use more black or color ink, and the estimated number of pages you can see the print analysis, such as...• Toolbox (Windows): Click the Information tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you wish to it by using the bookmark, the pages do not contain the current...
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...4. If the status is 'replace', then the printhead should be monitored, but the printhead does not need to call HP, it is 'fair', then the print quality must be replaced, as the accumulated ink usage. Event Log: Shows a log of the printheads, as well as the device will not function until... it is often useful to print the self-test diagnostic page before calling. 1. Chapter 4 If you need to replaced. Printer...
...4. If the status is 'replace', then the printhead should be monitored, but the printhead does not need to call HP, it is 'fair', then the print quality must be replaced, as the accumulated ink usage. Event Log: Shows a log of the printheads, as well as the device will not function until... it is often useful to print the self-test diagnostic page before calling. 1. Chapter 4 If you need to replaced. Printer...
User Manual
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...read the information in the ink cartridge status section. You can check the estimated ink levels from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. Maintain and troubleshoot 45 For information about using these tools, see Understand ... find the ink cartridge number in the following topics: • Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected printouts ...
...read the information in the ink cartridge status section. You can check the estimated ink levels from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. Maintain and troubleshoot 45 For information about using these tools, see Understand ... find the ink cartridge number in the following topics: • Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected printouts ...
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.... Print the print quality diagnostic page on a clean sheet of printouts deteriorates, complete the relevant steps based on the cartridge to clean the printheads. For more information, see To print the print quality diagnostic page. 46 Maintain and troubleshoot Gently pull open the ink cartridge cover. 2. ... Press down firmly on the following sequence: 1. Check the health of time. To find out which ink cartridges work with its color-coded slot and insert the cartridge into the slot. To replace the ink cartridges 1. Do not remove a cartridge from its package. 4.
.... Print the print quality diagnostic page on a clean sheet of printouts deteriorates, complete the relevant steps based on the cartridge to clean the printheads. For more information, see To print the print quality diagnostic page. 46 Maintain and troubleshoot Gently pull open the ink cartridge cover. 2. ... Press down firmly on the following sequence: 1. Check the health of time. To find out which ink cartridges work with its color-coded slot and insert the cartridge into the slot. To replace the ink cartridges 1. Do not remove a cartridge from its package. 4.
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... the problems persist after cleaning. For more information, see To open the embedded Web server. CAUTION: HP is not good or fair, then perform one of white paper, and check the printhead health section. If the status of any maintenance services to diagnose issues affecting the print quality. For more of your... click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from modifying the printheads.
... the problems persist after cleaning. For more information, see To open the embedded Web server. CAUTION: HP is not good or fair, then perform one of white paper, and check the printhead health section. If the status of any maintenance services to diagnose issues affecting the print quality. For more of your... click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from modifying the printheads.
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...Pattern 3: If there are dark lines or white gaps where the arrows are thin white lines across any of the colored blocks, clean the printheads. To align the printheads Whenever you can start the alignment process manually. • Control panel: Press and hold (Power button), press (...• Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern 1: If the lines are misaligned, you ...
...Pattern 3: If there are dark lines or white gaps where the arrows are thin white lines across any of the colored blocks, clean the printheads. To align the printheads Whenever you can start the alignment process manually. • Control panel: Press and hold (Power button), press (...• Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern 1: If the lines are misaligned, you ...
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...components that can be blinking. To calibrate the linefeed If your printout is showing bandings (dark or light lines across colored block) or staggered lines, calibrate the printer's linefeed. • Control panel: Press and hold (Power button), press (Cancel button) 14 times, press (Resume...section, and then click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Clean Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Calibrate Linefeed from the Information and Support panel. Wait for the carriage to 3.5 minutes...
...components that can be blinking. To calibrate the linefeed If your printout is showing bandings (dark or light lines across colored block) or staggered lines, calibrate the printer's linefeed. • Control panel: Press and hold (Power button), press (Cancel button) 14 times, press (Resume...section, and then click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Clean Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Calibrate Linefeed from the Information and Support panel. Wait for the carriage to 3.5 minutes...
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Obtain clean, dry, soft and lint-free cleaning material. Lift the handle of the printhead you want to replace and and pull the printhead out of its slot. 5. CAUTION: Do not use water. 50 Maintain and troubleshoot Chapter 5 3. Suitable materials include paper coffee filters and eyeglass lens cleaning paper. Lift the printhead latch. 4.
Obtain clean, dry, soft and lint-free cleaning material. Lift the handle of the printhead you want to replace and and pull the printhead out of its slot. 5. CAUTION: Do not use water. 50 Maintain and troubleshoot Chapter 5 3. Suitable materials include paper coffee filters and eyeglass lens cleaning paper. Lift the printhead latch. 4.
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... not in contact with a clean, dry, soft and lint-free cloth. 9. Press down to the blinking printhead light. If the printhead light is missing. 10. Pull the printhead latch all the way forward, and then press down firmly on the device. Make sure the nozzles are facing... up and are small copper-color squares, grouped on the printhead latch). Insert the printhead into its color-coded slot (the label on the printhead must match the...
... not in contact with a clean, dry, soft and lint-free cloth. 9. Press down to the blinking printhead light. If the printhead light is missing. 10. Pull the printhead latch all the way forward, and then press down firmly on the device. Make sure the nozzles are facing... up and are small copper-color squares, grouped on the printhead latch). Insert the printhead into its color-coded slot (the label on the printhead must match the...
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... moving, and then unplug the power cord from the printer. 3. To replace the printheads NOTE: To find out which corresponds to the blinking printhead light. 16. Wait while the device initializes the printheads and prints the alignment pages. If the printhead light continues to pull the printhead out of its slot. 52 Maintain and troubleshoot Open...
... moving, and then unplug the power cord from the printer. 3. To replace the printheads NOTE: To find out which corresponds to the blinking printhead light. 16. Wait while the device initializes the printheads and prints the alignment pages. If the printhead light continues to pull the printhead out of its slot. 52 Maintain and troubleshoot Open...
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... orange protective caps. For more information, see To align the printheads. Maintain the printheads 53 Before installing a printhead, shake the printhead up and down firmly on the printhead latch). Insert the printhead into its color-coded slot (the label on the printhead must match the label on the printhead to ensure proper contact. 8. Wait while the device initializes the...
... orange protective caps. For more information, see To align the printheads. Maintain the printheads 53 Before installing a printhead, shake the printhead up and down firmly on the printhead latch). Insert the printhead into its color-coded slot (the label on the printhead must match the label on the printhead to ensure proper contact. 8. Wait while the device initializes the...