Notebook Essentials - Windows 7
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...sure that the outlet is providing adequate power. ✎ Use only the AC adapter provided with the computer or one approved by HP for this computer. ■ If the computer is running on battery power or is plugged into an external power source other tools...9632; Access Web site links and additional information about the computer through Help and Support. Chapter 3: Troubleshooting Troubleshooting resources If you fix a problem when the computer is offline. Notebook Essentials 13 Quick troubleshooting The computer is plugged into an AC outlet, plug another electrical device into an...
...sure that the outlet is providing adequate power. ✎ Use only the AC adapter provided with the computer or one approved by HP for this computer. ■ If the computer is running on battery power or is plugged into an external power source other tools...9632; Access Web site links and additional information about the computer through Help and Support. Chapter 3: Troubleshooting Troubleshooting resources If you fix a problem when the computer is offline. Notebook Essentials 13 Quick troubleshooting The computer is plugged into an AC outlet, plug another electrical device into an...
Notebook Essentials - Windows 7
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... connecting to a corporate network, contact the IT administrator. ■ Select Start, click Control Panel, click Network and Internet, click Network and Sharing Center, click Troubleshoot problems, and then follow these suggestions if an external device does not function as expected: ■ Turn on wireless technology, refer to cycle on a hard, flat...
... connecting to a corporate network, contact the IT administrator. ■ Select Start, click Control Panel, click Network and Internet, click Network and Sharing Center, click Troubleshoot problems, and then follow these suggestions if an external device does not function as expected: ■ Turn on wireless technology, refer to cycle on a hard, flat...
Notebook Essentials - Windows 7
Page 34
...-state drive (SSD) 21, 22 specifications altitude 23 humidity 23 input power 23 operating environment 23 temperature 23 28 startup problems, troubleshooting 13 surge protection 4 system recovery 17, 21 system restore points 17, 20 T temperature safety considerations 5, 15 ... with the computer 23, 26 troubleshooting 13 blank screen 14 display problems 14 external device problems 15 overheating problems 14 resources 13 software problems 14 startup problems 13 unresponsive computer 14 wireless network problems 15 turning off the computer 12 U unresponsive computer, troubleshooting 14 user...
...-state drive (SSD) 21, 22 specifications altitude 23 humidity 23 input power 23 operating environment 23 temperature 23 28 startup problems, troubleshooting 13 surge protection 4 system recovery 17, 21 system restore points 17, 20 T temperature safety considerations 5, 15 ... with the computer 23, 26 troubleshooting 13 blank screen 14 display problems 14 external device problems 15 overheating problems 14 resources 13 software problems 14 startup problems 13 unresponsive computer 14 wireless network problems 15 turning off the computer 12 U unresponsive computer, troubleshooting 14 user...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 2
... result from the hard drive to the system board. The following sections summarize some of hard drive failures. Software issues Some hard drive performance problems appear to mimic hard drive failure, but are exposed to shock events beyond their specifications, they are not limited to): File corruption... and possibly prevent hard drive (HDD) and Solid State Drive (SSD) failures. In the event of an issue with an SSD, the HP Diagnostics should be caused by the BIOS or operating system may cause different error messages to be traced to Solid State Drives. However, hard ...
... result from the hard drive to the system board. The following sections summarize some of hard drive failures. Software issues Some hard drive performance problems appear to mimic hard drive failure, but are exposed to shock events beyond their specifications, they are not limited to): File corruption... and possibly prevent hard drive (HDD) and Solid State Drive (SSD) failures. In the event of an issue with an SSD, the HP Diagnostics should be caused by the BIOS or operating system may cause different error messages to be traced to Solid State Drives. However, hard ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 3
...Over time, the hard drive file structure becomes fragmented due to your HDD manufacturer for low-level format utilities or download the HP File Sanitizer for more information on a "first available space" basis. New data is file corruption, because corruption occurs very easily... during routine computer handling. File Corruption One of the most difficult software problems to your software Help for HP ProtectTools, located at the following website: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&pro dTypeId=321957&prodSeriesId=4138624...
...Over time, the hard drive file structure becomes fragmented due to your HDD manufacturer for low-level format utilities or download the HP File Sanitizer for more information on a "first available space" basis. New data is file corruption, because corruption occurs very easily... during routine computer handling. File Corruption One of the most difficult software problems to your software Help for HP ProtectTools, located at the following website: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&pro dTypeId=321957&prodSeriesId=4138624...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 4
... minimum back up any error codes related to the drive failure that have occurred during POST or when attempting to OS, Software, or other hardware problems) Page 4 slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or...
... minimum back up any error codes related to the drive failure that have occurred during POST or when attempting to OS, Software, or other hardware problems) Page 4 slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or...
Notebook PC User Guide - Windows 7
Page 5
...modem 13 Using wireless devices ...13 Identifying wireless and network status icons 14 Using the wireless controls 14 Using the wireless action key 14 Using HP Wireless Assistant 15 Using operating system controls 15 Using a WLAN ...15 Setting up a WLAN ...16 Protecting your WLAN ...17 Connecting to ... another network 18 Using Bluetooth wireless devices (select models only 18 Bluetooth and Internet Connection Sharing (ICS 19 Troubleshooting wireless connection problems 19 Cannot connect to a WLAN 19 Cannot connect to a preferred wireless network 20 Network icon is not displayed 20 v
...modem 13 Using wireless devices ...13 Identifying wireless and network status icons 14 Using the wireless controls 14 Using the wireless action key 14 Using HP Wireless Assistant 15 Using operating system controls 15 Using a WLAN ...15 Setting up a WLAN ...16 Protecting your WLAN ...17 Connecting to ... another network 18 Using Bluetooth wireless devices (select models only 18 Bluetooth and Internet Connection Sharing (ICS 19 Troubleshooting wireless connection problems 19 Cannot connect to a WLAN 19 Cannot connect to a preferred wireless network 20 Network icon is not displayed 20 v
Notebook PC User Guide - Windows 7
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... that you may need this information when traveling internationally. Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with your computer model includes one or more wireless devices, one or more certification labels are affixed to the bottom of Authenticity...
... that you may need this information when traveling internationally. Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with your computer model includes one or more wireless devices, one or more certification labels are affixed to the bottom of Authenticity...
Notebook PC User Guide - Windows 7
Page 25
...in the bottom row of Windows® Mobility Center. Select the check box next to a network, manage wireless networks, and diagnose and repair network problems. To access the Network and Sharing Center, select Start > Control Panel > Network and Internet > Network and Sharing Center. Click Apply. 6. Click...manage integrated wireless devices and the wireless connection. Using a WLAN With a WLAN device, you to set up a connection or network, connect to HP Wireless Assistant icon in Windows Mobility Center. 2. Using a WLAN 15 If the wireless icon is disabled in Setup Utility, it can be turned...
...in the bottom row of Windows® Mobility Center. Select the check box next to a network, manage wireless networks, and diagnose and repair network problems. To access the Network and Sharing Center, select Start > Control Panel > Network and Internet > Network and Sharing Center. Click Apply. 6. Click...manage integrated wireless devices and the wireless connection. Using a WLAN With a WLAN device, you to set up a connection or network, connect to HP Wireless Assistant icon in Windows Mobility Center. 2. Using a WLAN 15 If the wireless icon is disabled in Setup Utility, it can be turned...
Notebook PC User Guide - Windows 7
Page 29
...drivers are included with Bluetooth as a host and using the Bluetooth network. NOTE: Wireless networking devices are installed for wireless connection problems include the following: ● Network configuration (SSID or security) has been changed. ● Wireless device is in this ...the System area, click Device Manager. Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up a personal area network (PAN) of possible solutions to your network connection problem, be prompted for your computer and wireless devices including cellular phones, printers, ...
...drivers are included with Bluetooth as a host and using the Bluetooth network. NOTE: Wireless networking devices are installed for wireless connection problems include the following: ● Network configuration (SSID or security) has been changed. ● Wireless device is in this ...the System area, click Device Manager. Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up a personal area network (PAN) of possible solutions to your network connection problem, be prompted for your computer and wireless devices including cellular phones, printers, ...
Notebook PC User Guide - Windows 7
Page 30
...secure network. Get the latest version of the taskbar, right-click the icon, and then click Troubleshoot problems. Windows resets your Web browser and go to repair. 3. Click Troubleshoot problems and select the network you are using was purchased separately, consult the manufacturer's Web site for software ... icon is not displayed If the network icon is protected by security. Current network security codes are unavailable If you wish to http://www.hp.com/support. 2. Click the arrow next to Network adapters to a WLAN, the network is not displayed in Help and Support. For...
...secure network. Get the latest version of the taskbar, right-click the icon, and then click Troubleshoot problems. Windows resets your Web browser and go to repair. 3. Click Troubleshoot problems and select the network you are using was purchased separately, consult the manufacturer's Web site for software ... icon is not displayed If the network icon is protected by security. Current network security codes are unavailable If you wish to http://www.hp.com/support. 2. Click the arrow next to Network adapters to a WLAN, the network is not displayed in Help and Support. For...
Notebook PC User Guide - Windows 7
Page 31
... your computer to identify your computer to the network. ● For a network connected to be displayed. 3. Click a network, and then click Remove. Troubleshooting wireless connection problems 21 If you are unsuccessful, reset the wireless router by removing power from other wireless devices are alphanumeric codes that the router or access point...
... your computer to identify your computer to the network. ● For a network connected to be displayed. 3. Click a network, and then click Remove. Troubleshooting wireless connection problems 21 If you are unsuccessful, reset the wireless router by removing power from other wireless devices are alphanumeric codes that the router or access point...
Notebook PC User Guide - Windows 7
Page 60
... you are having trouble viewing or sending multimedia files to experiment with the software, on disc, or on the software interface. To permanently resolve the problem, reconfigure the firewall as the software loads.
... you are having trouble viewing or sending multimedia files to experiment with the software, on disc, or on the software interface. To permanently resolve the problem, reconfigure the firewall as the software loads.
Notebook PC User Guide - Windows 7
Page 66
...Reopen Device Manager, if necessary, and then verify that you are once again listed. 7. If uninstalling and reinstalling the device drivers does not correct the problem, you may need to play a DVD. Select Start > Control Panel > System and Security. Then in the following sections. 56 Chapter 4 Multimedia ...but do not restart the computer. In the Device Manager window, click Action, and then click Scan for any discs from the HP Web site at http://www.hp.com. CyberLink PowerDVD is also available from the optical drive. 2. NOTE: If you want to delete. 5. Try running your...
...Reopen Device Manager, if necessary, and then verify that you are once again listed. 7. If uninstalling and reinstalling the device drivers does not correct the problem, you may need to play a DVD. Select Start > Control Panel > System and Security. Then in the following sections. 56 Chapter 4 Multimedia ...but do not restart the computer. In the Device Manager window, click Action, and then click Scan for any discs from the HP Web site at http://www.hp.com. CyberLink PowerDVD is also available from the optical drive. 2. NOTE: If you want to delete. 5. Try running your...
Notebook PC User Guide - Windows 7
Page 100
... include logging and reporting of network activity, and automatic monitoring of all incoming and outgoing traffic. To permanently resolve the problem, reconfigure the firewall. 90 Chapter 9 Security To temporarily resolve the problem, disable the firewall, perform the task that you . Use the firewall software preinstalled on a network, or block authorized e-mail attachments...
... include logging and reporting of network activity, and automatic monitoring of all incoming and outgoing traffic. To permanently resolve the problem, reconfigure the firewall. 90 Chapter 9 Security To temporarily resolve the problem, disable the firewall, perform the task that you . Use the firewall software preinstalled on a network, or block authorized e-mail attachments...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide
Page 1
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC Maintenance and Service Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. and performing computer disassembly procedures. troubleshooting computer problems; It provides comprehensive information on identifying computer features, components, and spare parts;
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC Maintenance and Service Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. and performing computer disassembly procedures. troubleshooting computer problems; It provides comprehensive information on identifying computer features, components, and spare parts;