HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... hard or solid state drive issues, the first step is to select the f2 function key when booting up the system. Go to your product and OS: http://www8.hp.com/us &objectID=c01443317& jumpid=reg_R1002_USEN HP 3D Drive Guard The opportunity for operational shock is greatest when the notebook is being... or Code is not needed for your product. Note: The diagnostics may be found at http://welcome.hp.com/country/us /en/support.html To launch the UEFI diagnostics, select the f2 function key when booting up the system. Note: The short/Basic and long/Full versions have been combined into ...
... hard or solid state drive issues, the first step is to select the f2 function key when booting up the system. Go to your product and OS: http://www8.hp.com/us &objectID=c01443317& jumpid=reg_R1002_USEN HP 3D Drive Guard The opportunity for operational shock is greatest when the notebook is being... or Code is not needed for your product. Note: The diagnostics may be found at http://welcome.hp.com/country/us /en/support.html To launch the UEFI diagnostics, select the f2 function key when booting up the system. Note: The short/Basic and long/Full versions have been combined into ...
User Manual
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Keys Item (1) (2) (3) (4) (5) Component esc key fn key Windows logo key Action keys Windows applications key Description Displays system information when pressed in combination with the fn key. Displays a shortcut menu for items beneath the pointer. 6 Chapter 2 External component identification Displays the Windows Start menu. Execute frequently used system functions. Displays system information when pressed in combination with the esc key.
Keys Item (1) (2) (3) (4) (5) Component esc key fn key Windows logo key Action keys Windows applications key Description Displays system information when pressed in combination with the fn key. Displays a shortcut menu for items beneath the pointer. 6 Chapter 2 External component identification Displays the Windows Start menu. Execute frequently used system functions. Displays system information when pressed in combination with the esc key.
User Manual
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..., replace the memory modules immediately. ● Battery test-This test analyzes the condition of the battery. If the battery fails the test, contact HP support to a good sector. ● Memory test-This test analyzes the physical condition of the screen, press esc. Turn on the screen reports...; Start-up test-This test analyzes the main computer components that has an .exe extension (for Startup Menu" message is functioning properly. While the "Press the ESC key for example, filename.exe). You can delete the downloaded file from your hard drive. NOTE: If you want to run ...
..., replace the memory modules immediately. ● Battery test-This test analyzes the condition of the battery. If the battery fails the test, contact HP support to a good sector. ● Memory test-This test analyzes the physical condition of the screen, press esc. Turn on the screen reports...; Start-up test-This test analyzes the main computer components that has an .exe extension (for Startup Menu" message is functioning properly. While the "Press the ESC key for example, filename.exe). You can delete the downloaded file from your hard drive. NOTE: If you want to run ...
User Guide
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...or on 23 Navigating ...24 Selecting ...24 Using TouchPad gestures 25 Scrolling 26 Pinching/Zooming 26 Using the keyboard ...27 Using the action keys ...27 Using the hotkeys ...28 5 Multimedia and other features ...29 Using the media activity controls ...29 Audio ...29 Adjusting the volume ......30 Checking audio functions on the computer 30 Intel Wireless Display (select models only 31 Webcam ...31 HDMI ...32 Configuring audio for HDMI 32 6 Managing power ...
...or on 23 Navigating ...24 Selecting ...24 Using TouchPad gestures 25 Scrolling 26 Pinching/Zooming 26 Using the keyboard ...27 Using the action keys ...27 Using the hotkeys ...28 5 Multimedia and other features ...29 Using the media activity controls ...29 Audio ...29 Adjusting the volume ......30 Checking audio functions on the computer 30 Intel Wireless Display (select models only 31 Webcam ...31 HDMI ...32 Configuring audio for HDMI 32 6 Managing power ...
User Guide
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Execute frequently used system functions. Displays a shortcut menu for items beneath the pointer. Keys Component (1) esc key (2) fn key (3) Windows logo key (4) Action keys (5) Windows applications key Description Displays system information when pressed in combination with the fn key. Displays the Windows Start menu. Displays system information when pressed in combination with the esc key. Top 7
Execute frequently used system functions. Displays a shortcut menu for items beneath the pointer. Keys Component (1) esc key (2) fn key (3) Windows logo key (4) Action keys (5) Windows applications key Description Displays system information when pressed in combination with the fn key. Displays the Windows Start menu. Displays system information when pressed in combination with the esc key. Top 7
User Guide
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...display to standard settings. f3 Increases the screen brightness level incrementally as long as you press the fn key and one of the function keys to the computer, pressing this key alternates the screen image from operating properly. NOTE: The keyboard backlight is turned on both the computer ... updates to the system. For instructions, refer to customer support. To use an action key function, press and hold down the key. Using the keyboard Using the action keys An action key performs an assigned function. f8 Plays the next track of an audio CD or the next section of a DVD...
...display to standard settings. f3 Increases the screen brightness level incrementally as long as you press the fn key and one of the function keys to the computer, pressing this key alternates the screen image from operating properly. NOTE: The keyboard backlight is turned on both the computer ... updates to the system. For instructions, refer to customer support. To use an action key function, press and hold down the key. Using the keyboard Using the action keys An action key performs an assigned function. f8 Plays the next track of an audio CD or the next section of a DVD...
User Guide
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To use a hotkey: ▲ Briefly press the fn key, and then briefly press the second key of the fn key, and the esc key. NOTE: A wireless network must be set up before a wireless connection is a combination of the hotkey combination. Using the hotkeys A hotkey is possible. Icon Key Description f11 Mutes or restores speaker sound. Function Hotkey Display system information. f12 Turns the wireless feature on or off. fn+esc Description Displays information about system hardware components and the system BIOS version number. 28 Chapter 4 Pointing devices and keyboard
To use a hotkey: ▲ Briefly press the fn key, and then briefly press the second key of the fn key, and the esc key. NOTE: A wireless network must be set up before a wireless connection is a combination of the hotkey combination. Using the hotkeys A hotkey is possible. Icon Key Description f11 Mutes or restores speaker sound. Function Hotkey Display system information. f12 Turns the wireless feature on or off. fn+esc Description Displays information about system hardware components and the system BIOS version number. 28 Chapter 4 Pointing devices and keyboard
User Guide
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... sound in a setting free of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. To check the audio functions on your computer, select Start > Control Panel > Hardware and Sound > Sound. 30 Chapter 5 Multimedia and other features Refer to the ...Regulatory, Safety and Environmental Notices. NOTE: Volume can adjust the volume using the volume keys. To check the recording functions on your desktop. 3. Save the file to your computer, follow these steps: 1. Under Program Events, select any sound event,...
... sound in a setting free of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. To check the audio functions on your computer, select Start > Control Panel > Hardware and Sound > Sound. 30 Chapter 5 Multimedia and other features Refer to the ...Regulatory, Safety and Environmental Notices. NOTE: Volume can adjust the volume using the volume keys. To check the recording functions on your desktop. 3. Save the file to your computer, follow these steps: 1. Under Program Events, select any sound event,...
User Guide
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...button, and then click Sleep. In the Sleep state, the screen clears, and your work is closed, open the display. ● Press a key on the hard drive and the computer turns off. NOTE: Intel Rapid Start Technology (RST) is saved to memory, letting you must enter your work...Intel RST is disabled in Setup Utility (BIOS)), your Windows password before the computer will return to a disc using Power Options in any computer functions while the computer is initiated after a period of inactivity when running on battery power or on wakeup, you exit Sleep faster than exiting Hibernation...
...button, and then click Sleep. In the Sleep state, the screen clears, and your work is closed, open the display. ● Press a key on the hard drive and the computer turns off. NOTE: Intel Rapid Start Technology (RST) is saved to memory, letting you must enter your work...Intel RST is disabled in Setup Utility (BIOS)), your Windows password before the computer will return to a disc using Power Options in any computer functions while the computer is initiated after a period of inactivity when running on battery power or on wakeup, you exit Sleep faster than exiting Hibernation...
User Guide
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... Password Administrator password* Power-on password* Function ● Must be used in place of the power-on password. To set , entered, changed , or deleted. When the Startup Menu is displayed in place of the power-on -screen instructions. Use the arrow keys to access Setup Utility (BIOS). ●...password is not displayed as it is displayed, you enter the power-on password at the first password check before the "Press the ESC key for Startup Menu" message is displayed, press f10. 3. Your changes take effect when the computer restarts. Using passwords 49 NOTE: The...
... Password Administrator password* Power-on password* Function ● Must be used in place of the power-on password. To set , entered, changed , or deleted. When the Startup Menu is displayed in place of the power-on -screen instructions. Use the arrow keys to access Setup Utility (BIOS). ●...password is not displayed as it is displayed, you enter the power-on password at the first password check before the "Press the ESC key for Startup Menu" message is displayed, press f10. 3. Your changes take effect when the computer restarts. Using passwords 49 NOTE: The...
User Guide
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...on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is an option to back up the computer. ● Windows has its original factory state. HP recommends that you have not already tried these steps: 1. A system restore should be... performed if the computer hard drive fails or if all attempts to correct any functional computer issues fail. or - ● Turn on the screen. ...
...on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is an option to back up the computer. ● Windows has its original factory state. HP recommends that you have not already tried these steps: 1. A system restore should be... performed if the computer hard drive fails or if all attempts to correct any functional computer issues fail. or - ● Turn on the screen. ...
User Guide
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... sector of the screen, press esc. If the test detects a damaged sector, it is displayed in the System Diagnostics window. When the Startup Menu is functioning properly. Click the diagnostic test you want to run diagnostic tests to report the issue. You can also view system information and error logs in...
... sector of the screen, press esc. If the test detects a damaged sector, it is displayed in the System Diagnostics window. When the Startup Menu is functioning properly. Click the diagnostic test you want to run diagnostic tests to report the issue. You can also view system information and error logs in...
User Guide
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Software is functioning abnormally If the software is blank, but not responding on page 47. Troubleshooting 63 To...than an AC outlet, plug the computer into the outlet to be set to the computer screen, press the f4 action key. If you determine why the computer will not start up : ● If the computer is plugged into an AC ...computer screen is blank If the screen is unresponsive or responds abnormally, follow these suggestions: ● Restart the computer by HP for this procedure, refer to the next section, The computer is on but the computer is on and the power light...
Software is functioning abnormally If the software is blank, but not responding on page 47. Troubleshooting 63 To...than an AC outlet, plug the computer into the outlet to be set to the computer screen, press the f4 action key. If you determine why the computer will not start up : ● If the computer is plugged into an AC ...computer screen is blank If the screen is unresponsive or responds abnormally, follow these suggestions: ● Restart the computer by HP for this procedure, refer to the next section, The computer is on but the computer is on and the power light...
User Guide
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... 44 caps lock light, identifying 5 caring for your computer 66 Certificate of Authenticity label 13 checking audio functions 30 cleaning your computer 66 components bottom 12 display 10 left side 9 rear 11 right... 9 creating a wireless connection 15 critical battery level 37 D DC plug of external HP power supply 71 digital card inserting 42 removing 43 supported formats 42 Digital Media Slot...drives external 45 handling 46 hard 45 optional external optical 45 E electrostatic discharge 70 esc key, identifying 7 existing wireless network, connecting to 17 external AC power, using 38 external ...
... 44 caps lock light, identifying 5 caring for your computer 66 Certificate of Authenticity label 13 checking audio functions 30 cleaning your computer 66 components bottom 12 display 10 left side 9 rear 11 right... 9 creating a wireless connection 15 critical battery level 37 D DC plug of external HP power supply 71 digital card inserting 42 removing 43 supported formats 42 Digital Media Slot...drives external 45 handling 46 hard 45 optional external optical 45 E electrostatic discharge 70 esc key, identifying 7 existing wireless network, connecting to 17 external AC power, using 38 external ...
User Guide
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...HP Connection Manager 16 software updates, installing 51 supported discs 53 system information hotkey 28 system information, displaying 59 system recovery 54 system restore points 57 using system restore 57 V vents, identifying volume adjusting 30 buttons 30 keys...13, 67 troubleshooting computer is unable to start up 63 computer on but not responding 64 computer screen is blank 63 computer unusually warm 64 external device 64 software functioning... key, identifying 7 Windows logo key, identifying 7 Windows, passwords set in 48 wireless icons 15 protecting 19 wireless certification label 13 ...
...HP Connection Manager 16 software updates, installing 51 supported discs 53 system information hotkey 28 system information, displaying 59 system recovery 54 system restore points 57 using system restore 57 V vents, identifying volume adjusting 30 buttons 30 keys...13, 67 troubleshooting computer is unable to start up 63 computer on but not responding 64 computer screen is blank 63 computer unusually warm 64 external device 64 software functioning... key, identifying 7 Windows logo key, identifying 7 Windows, passwords set in 48 wireless icons 15 protecting 19 wireless certification label 13 ...