HP Folio 13-1020us Support and Manuals
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HP Folio 13-1020US Ultrabook
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Popular HP Folio 13-1020us Manual Pages
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 4
... and latest firmware for product model installed
Drive does not need to be Replaced (look to access the drive Document the symptoms e.g.
Hard Drive / Solid State Drive Troubleshooting Flowchart
End User Experiences: Drive Failure Or
Symptoms of drive or at minimum back up any
important data! slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 6
...reliability, as well as support for lower power consumption on computer systems equipped with Intel Matrix Storage Manager Technology. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. Intel Matrix Storage Technology driver
HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 7
... (disk media).
Check www.hp.com for the latest releases.
Install and maintain a virus protection program to prevent failures due to viruses. Whenever possible, adjust the power management settings (power schemes) in the Control Panel to
permit the hard drive to have the latest BIOS, firmware, and driver enhancements for your hard drive:
Page 7 More information can...
User Guide - Page 7
... drives ...46
9 Securing your computer and information 47 Locating your security software (select models only 48 Using passwords ...48 Setting Windows passwords 48 Setting passwords in Setup Utility (BIOS 49 Using Internet security software ...50 Using antivirus software ...50 Using firewall software ...50 Installing software updates ...51 Installing Windows security updates 51 Installing HP...
User Guide - Page 61
... enable security features. Installing Windows security updates
Updates to the operating system and other Microsoft programs, as they become available after you set up your software applications and information to correct security problems and improve software performance.
Software companies provide software updates to their products to http://www.hp.com/support. For more information...
User Guide - Page 71
... to an optional power source. Do not download or install a BIOS update while the computer is connected to reliable external power using the AC adapter. Follow the on-screen instructions to install the update. Identify the BIOS update that are ready to identify your computer and access the BIOS update you recorded earlier, open the folder on your hard drive designation. Make...
User Guide - Page 84
... devices, using
45 optional external optical drive 45
P passwords
set in Setup Utility (BIOS) 49 set in Windows 48 pinching TouchPad gesture 26 pointing devices, setting preferences 22 ports HDMI 9 USB 8, 9
power battery 37
power button, identifying 6 power connector, identifying 9 power lights, identifying 5 Product Key 13 product name and number,
computer 13 protecting your wireless network
19...
HP Folio 13 - Maintenance and Service Guide - Page 9
...Category Product Name Processors Chipset Graphics Panel
Memory
Hard drives Optical drive
Audio and video
Description HP Folio 13 PC Intel® Core™ i5-2467M ...SSD 128 GB: 128-GB SSD External USB optical drive (computer USB ports support 2A current) SATA 12-7 mm tray load Supports the following configuration: 4096-MB total system memory (4096×1). Supports 16:9 wide aspect ratio Support...
HP Folio 13 - Maintenance and Service Guide - Page 21
....
This is the product name affixed to determine what components and parts are needed. 3 Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag, which is unique to locate documents, drivers, and support for the computer. Item (1) (2) (3)
Description Product name Serial number...
HP Folio 13 - Maintenance and Service Guide - Page 63
... currently installed on your hard drive where the BIOS update is connected to select Main.
3. b.
Using Setup Utility
55 During the download and installation, follow these instructions:
Do not disconnect power from the AC outlet. Do not shut down the computer or initiate Sleep or Hibernation. Windows XP-Select Start > Help and Support, and then select the software and drivers update...
HP Folio 13 - Maintenance and Service Guide - Page 74
... to erase data from an SSD. Then select Un-configure AMT on the notebook PC, contact the provider to deactivate it . k.
a. Department of the drive. To run Secure Erase, enter BIOS Setup by powering on the hard drive capacity.
Solid State Drive (SSD)
Clear the SSD contents by using the BIOS Setup Secure Erase command option, or by powering on the system and...
HP Folio 13 - Maintenance and Service Guide - Page 76
...the space.
68 Chapter 8 Statement of this memory retain data when power is configured to
Engine Code, programmed at the firmware. Only
factory or by an firmware
administrator updates
using the render the PC
F10 setup utility nonfunctional. Non Volatile Memory Type
Amount (Size)
System BIOS
4 to 5 MBytes
Does this memory write protected?
Yes
Store system
System BIOS
A utility...
HP Folio 13 - Maintenance and Service Guide - Page 83
... menu bar settings 63
personal files 63 base enclosure
removal 27 spare part numbers 27 base enclosure, spare part number 16, 19 battery removal 35 spare part numbers 16, 19,
35 Blu-ray ROM DVD±R/RW Super
Multi Double-Layer Drive precautions 22 spare part number 17, 19
bottom components 12 button components 6 buttons
power 6 TouchPad 9 TouchPad...
HP Folio 13 - Maintenance and Service Guide - Page 84
... 1 display panel 1 Ethernet 2
external media cards 2 graphics 1 hard drives 1 keyboard 2 memory module 1 microphone 1 operating system 3 optical drive 1 pointing device 2 ports 2 power requirements 2 processors 1 product name 1 serviceability 3 video 1 wireless 2 product name 1, 26 product number 26
R rear components 9 rear corner covers
spare part number 20 recovering from the dedicated
recovery...
HP Folio 13 - Maintenance and Service Guide - Page 85
... 21 connectors 21 plastic parts 21
service tag 13, 26 serviceability, product description
3 slots
Digital Media 10 solid-state drive, spare part
number 15, 17, 20 Speaker Kit, spare part number
19, 44 speakers
removal 44 spare part number 15, 19, 44 specifications computer 57 display 58 supported discs 60 system board removal 45 spare part numbers 19, 45 system recovery...
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