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Quick Setup Guide - Page 4
... is intended for HP products and services are set forth in the box. Reverse engineering or disassembly is protected by copyright law.
IMPORTANT! For U.S. and other intellectual property rights. HP supports lawful use of technology and does not endorse or encourage the use of Microsoft Corporation in the box. Product notice
This guide describes features that...
Quick Setup Guide - Page 5
.... ● Connect to driver updates. ● Read frequently asked
questions.
Windows troubleshooting tools 1. Select the HP Support Assistant app on the Start screen, select My computer, and
and software issues. then select User guides.
● Find electronic user guides and specifications for your computer model.
● Order parts and find
● Set up your computer.
Select...
Quick Setup Guide - Page 6
..., select My computer, and then select User guides. HP Support Assistant - Troubleshooting and Maintenance Guide Select the HP Support Assistant app on the Start screen, select My computer, and then select User guides or visit http://www.hp.com/go /contactHP. Maintains your computer performance and resolves problems faster by using automated updates, on the Start screen, select My computer...
Quick Setup Guide - Page 8
...://www.hp.com/ergo. Get Internet service. NOTE: If you wish to the Internet, see Internet access on page 13.
4 Chapter 2 Setting up with your computer Select Download drivers and software (and firmware), type your computer. Select the HP Support Assistant app on the setup view. 2.
If you might want to each downloaded update. 4. Click Download next to install additional...
Quick Setup Guide - Page 9
...HP recommends connecting a matching HP subwoofer to the Sub connector on the back panel. Online help for updates. To access HP My Display TouchSmart Edition, from the Start screen, type d, and then select HP My Display TouchSmart...systems (purchased separately). 3 Setting up additional features
Using Beats Audio™ (select models only)
Your HP TouchSmart PC features audio connectors (...
Quick Setup Guide - Page 17
... select Troubleshoot common computer problems, and then select Troubleshoot audio ...and ensure that audio is enabled and that the volume is set appropriately.
Internet access
Symptom
Internet programs do not produce satisfactory sound... resume from Sleep mode, press the Sleep button (select models only), or press Esc. Replace the non-powered speakers with powered speakers.
Turn off your...
Quick Setup Guide - Page 18
... and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC).
If your computer. Software troubleshooting
To repair
● Turn the computer off completely and then turn it came with the product) or hardware driver to the Internet.
Select the HP Support Assistant app on the Start...
Quick Setup Guide - Page 19
... Panel. 3. Follow the on the System Properties screen. 5. Double-click the specific item (for example, HP DVD Writer 640b). 5. Microsoft System Restore
If you have a problem that might be due to software that was installed on -screen instructions.
You can also set restore points manually. Select System and Security, select System, and then select System protection. 4. From...
Quick Setup Guide - Page 21
... your product information for future reference. Go to use.
From the Start screen, type h, and then select HP Support Assistant. HP Support Assistant provides useful troubleshooting and diagnostics information and includes the following information handy. ● Model number ● Product number ● Serial number ● Software build number ● Operating system ● Purchase...
Quick Setup Guide - Page 22
... in all countries/regions.) ● If a repair is then, to upgrade your system.
If you have any problems setting up . These services are described in the HP Worldwide Limited Warranty and Technical Support guide. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in this guide, and an HP Customer Representative will make arrangements to...
Troubleshooting and Maintenance Guide - Page 2
... Total Installed Memory. No part of the...services. This computer may see a difference between the size reported by copyright. HP supports lawful use of decimal (base 10) capacity.
This document contains proprietary information that is equal to change without notice. Because of the different measuring systems, you may require upgraded and/or separately purchased hardware, drivers...
Troubleshooting and Maintenance Guide - Page 5
...security features
Computer risk
Computer feature
Unauthorized use . For protection against new viruses beyond the trial period, purchase an extended update service.
Unauthorized access to Setup Utility, Administrator password BIOS settings, and other system identification information
Computer viruses
Antivirus software
The free trial antivirus software that is preinstalled on the computer...
Troubleshooting and Maintenance Guide - Page 6
..., the green power supply light on the computer for 5 or more information or for additional troubleshooting options, see the Quick Setup Guide that accompanies your computer, or visit http://www.hp.com/go/contactHP and search for information about peripheralspecific problems, such as issues with a monitor or a printer.
When drive activity stops, remove the disc...
Troubleshooting and Maintenance Guide - Page 9
... computer problems, and then select Troubleshoot audio playback.
Your computer might damage the network adapter. Speakers and sound
Symptom Volume is produced. No sound is very low or unsatisfactory.
Replace the non-powered speakers with powered speakers.
1.
If you want to hear sound during the initial setup of the computer. (Additional audio connectors are...
Troubleshooting and Maintenance Guide - Page 10
... System
Restore, later in this System Restore procedure before the software was in this table). - Select the Driver tab.
5. You can also set restore points manually. Software troubleshooting
Symptom To repair software problems, try these methods:
Updating device drivers
Microsoft System Restore
Possible solution
● Turn the computer off completely and then turn it came with...
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