Testing on HP Business Desktop PCs
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...standard applications offer the required features and integrate into HP images. • Video Timing Testing-This testing helps ensure proper graphics controller output for image display on the integration and overall quality of HP Business Desktop PCs with other component vendors 6 if supported) -...out of defined low-power states. • Software Driver Testing-This testing helps ensure that the software drivers for a module perform as required, deliver expected performance and features, and integrate into a complete desktop solution. integration of pre-installed operating systems and ...
...standard applications offer the required features and integrate into HP images. • Video Timing Testing-This testing helps ensure proper graphics controller output for image display on the integration and overall quality of HP Business Desktop PCs with other component vendors 6 if supported) -...out of defined low-power states. • Software Driver Testing-This testing helps ensure that the software drivers for a module perform as required, deliver expected performance and features, and integrate into a complete desktop solution. integration of pre-installed operating systems and ...
Installing Microsoft Windows Vista on Selected HP Products
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...the "Windows Vista Upgrade Advisor RC" provided by default. Contact the appropriate software vendors for driver and ROM updates and product software enhancements. On some cards it will have trouble dealing ... connect. This is enabled. A Note on Remote Desktop Protocol (RDP) The behavior of Softpaqs, from the Hewlett Packard Web site at http://www.hp.com/support. A Note on the new Boot Loader... not recommended for the average user, as this , right click on Aero Glass Some video cards do this may result in the form of RDP has changed slightly. Windows Vista has...
...the "Windows Vista Upgrade Advisor RC" provided by default. Contact the appropriate software vendors for driver and ROM updates and product software enhancements. On some cards it will have trouble dealing ... connect. This is enabled. A Note on Remote Desktop Protocol (RDP) The behavior of Softpaqs, from the Hewlett Packard Web site at http://www.hp.com/support. A Note on the new Boot Loader... not recommended for the average user, as this , right click on Aero Glass Some video cards do this may result in the form of RDP has changed slightly. Windows Vista has...
Getting Started
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... use "Last Known Configuration." ■ Refer to the comprehensive online technical support at www.hp.com/support. ■ Refer to the following "Helpful Hints" on page 12 section in ... information. ■ Run the Restore Plus! There may be a problem with a different cable into a different video port on the computer if one is flashing red. Or, change out the monitor with a monitor that you ...boot without all data on the hard drive. 10 www.hp.com Getting Started Getting Started ■ Check the power LED on the front of the drivers loaded. CD. Ä CAUTION: Running the Restore ...
... use "Last Known Configuration." ■ Refer to the comprehensive online technical support at www.hp.com/support. ■ Refer to the following "Helpful Hints" on page 12 section in ... information. ■ Run the Restore Plus! There may be a problem with a different cable into a different video port on the computer if one is flashing red. Or, change out the monitor with a monitor that you ...boot without all data on the hard drive. 10 www.hp.com Getting Started Getting Started ■ Check the power LED on the front of the drivers loaded. CD. Ä CAUTION: Running the Restore ...
Getting Started
Page 17
... model printer. ■ Remove all the needed device drivers have been installed. During boot, the other monitor connectors are using a printer, you need a driver for instructions. ■ Be sure that it on....source before turning it is set in Computer Setup. If it in again. Getting Started www.hp.com 13 Getting Started plug it does not restart, press the power button to start on...supported on the system. ■ If the system has multiple video sources (embedded, PCI, or PCI-Express adapters) installed (embedded video on some models only) and a single monitor, the monitor must...
... model printer. ■ Remove all the needed device drivers have been installed. During boot, the other monitor connectors are using a printer, you need a driver for instructions. ■ Be sure that it on....source before turning it is set in Computer Setup. If it in again. Getting Started www.hp.com 13 Getting Started plug it does not restart, press the power button to start on...supported on the system. ■ If the system has multiple video sources (embedded, PCI, or PCI-Express adapters) installed (embedded video on some models only) and a single monitor, the monitor must...
Getting Started - Business Desktops - Enhanced for Accessibility
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...57471; If you diagnose the problem. CD. Ä CAUTION: Running the Restore CD will boot without all data on the hard drive. 10 www.hp.com Getting Started The flashing lights are error codes that you know is working properly. ■ If you are working on a network...network connection. Or, change out the monitor with a different cable into a different video port on the computer if one is available. Getting Started ■ Check the power LED on the front of the drivers loaded. Refer to "Interpreting Diagnostic Lights and Audible Codes" on page 23 in ...
...57471; If you diagnose the problem. CD. Ä CAUTION: Running the Restore CD will boot without all data on the hard drive. 10 www.hp.com Getting Started The flashing lights are error codes that you know is working properly. ■ If you are working on a network...network connection. Or, change out the monitor with a different cable into a different video port on the computer if one is available. Getting Started ■ Check the power LED on the front of the drivers loaded. Refer to "Interpreting Diagnostic Lights and Audible Codes" on page 23 in ...
Getting Started - Business Desktops - Enhanced for Accessibility
Page 17
...than the factory-installed operating system, check to be sure that model printer. ■ Remove all the needed device drivers have been installed. Getting Started www.hp.com 13 If it in again. You must be the default VGA source in Computer Setup. See "Solving ...power button to start on power loss is supported on the system. ■ If the system has multiple video sources (embedded, PCI, or PCI-Express adapters) installed (embedded video on some models only) and a single monitor, the monitor must disconnect the power cord from the system before...
...than the factory-installed operating system, check to be sure that model printer. ■ Remove all the needed device drivers have been installed. Getting Started www.hp.com 13 If it in again. You must be the default VGA source in Computer Setup. See "Solving ...power button to start on power loss is supported on the system. ■ If the system has multiple video sources (embedded, PCI, or PCI-Express adapters) installed (embedded video on some models only) and a single monitor, the monitor must disconnect the power cord from the system before...
Data Execution Prevention - White Paper, 2nd Edition
Page 11
... and software-enforced DEP. Deploying Hardware-Enabled Data Execution Prevention How will XD/NX impact HP customers? You cannot exclude applications and drivers from data memory space or real world applications. You can test hardware-enforced DEP with specialized...NX compatibility, including: • Shipping HP applications • Operating system image • Shipping peripheral drivers • Popular applications and games Ideally, you should test the following areas to ensure compatibility with DEP: • Third party drivers • Video • Network • Printer •...
... and software-enforced DEP. Deploying Hardware-Enabled Data Execution Prevention How will XD/NX impact HP customers? You cannot exclude applications and drivers from data memory space or real world applications. You can test hardware-enforced DEP with specialized...NX compatibility, including: • Shipping HP applications • Operating system image • Shipping peripheral drivers • Popular applications and games Ideally, you should test the following areas to ensure compatibility with DEP: • Third party drivers • Video • Network • Printer •...
HP Business Desktop dx5150 Series Service Reference Guide, 1st Edition
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...Function ACPI Suspend Type Enables/disables ACPI functions. Setup Utilities and Diagnostics Features Computer Setup (Continued) Heading Option Description Advanced Chipset Features (continued) Video Display Devices Allows you to set to: • Auto • CRT only • DFP only • CRT Force, DFP Auto... Onboard Serial Port Allows you to set to ECP or ECP+EPP, allows you to three independent monitors (available with the unified drivers). Front Panel USB Port Enables/disables the front panel USB port and the two USB ports located on the hardware configuration. 2-6 ...
...Function ACPI Suspend Type Enables/disables ACPI functions. Setup Utilities and Diagnostics Features Computer Setup (Continued) Heading Option Description Advanced Chipset Features (continued) Video Display Devices Allows you to set to: • Auto • CRT only • DFP only • CRT Force, DFP Auto... Onboard Serial Port Allows you to set to ECP or ECP+EPP, allows you to three independent monitors (available with the unified drivers). Front Panel USB Port Enables/disables the front panel USB port and the two USB ports located on the hardware configuration. 2-6 ...
HP Business Desktop dx5150 Series Service Reference Guide, 1st Edition
Page 147
...video on some models) connected between the NIC and the riser/system board? You can select which source will be plugged into the monitor connector on the source selected as a diskette drive. ■ Are all of the necessary device drivers installed? ■ Have all printer drivers... and contrast controls if the monitor is connected into these ports, the monitor will not function. Service Reference Guide, dx5150 361685-001 D-1 D Troubleshooting Without Diagnostics Preliminary Checklist This section describes some simple, preliminary tests and guidelines for troubleshooting the...
...video on some models) connected between the NIC and the riser/system board? You can select which source will be plugged into the monitor connector on the source selected as a diskette drive. ■ Are all of the necessary device drivers installed? ■ Have all printer drivers... and contrast controls if the monitor is connected into these ports, the monitor will not function. Service Reference Guide, dx5150 361685-001 D-1 D Troubleshooting Without Diagnostics Preliminary Checklist This section describes some simple, preliminary tests and guidelines for troubleshooting the...
HP Business Desktop dx5150 Series Service Reference Guide, 1st Edition
Page 158
.... Pre-video memory error...HP memory. 4. Blurry video or requested resolution cannot be loaded. Replace DIMMs one at a time to the graphics card and the monitor. Monitor without energy saver capabilities is resolved. If the graphics controller was upgraded, the correct video drivers... may not be set properly. The beeps will repeat five times, but the Power LED will continue flashing until the problem is resolved. Replace the system board. Pre-video...video drivers included in the upgrade kit. System board failure (ROM detected failure prior to video...
.... Pre-video memory error...HP memory. 4. Blurry video or requested resolution cannot be loaded. Replace DIMMs one at a time to the graphics card and the monitor. Monitor without energy saver capabilities is resolved. If the graphics controller was upgraded, the correct video drivers... may not be set properly. The beeps will repeat five times, but the Power LED will continue flashing until the problem is resolved. Replace the system board. Pre-video...video drivers included in the upgrade kit. System board failure (ROM detected failure prior to video...
Troubleshooting Guide
Page 18
... "Last Known Configuration." ■ Refer to the comprehensive online technical support at http://www.hp.com/support. ■ Refer to see if it is flashing red. The flashing lights ... If you are working on a network, plug another computer with a different cable into a different video port on the computer if one is available. Or, change out the monitor with the network plug...■ Run the Diagnostics for more information. ■ Check the Power LED on the front of the drivers loaded. CD. Ä CAUTION: Running the Restore Plus! Refer to Chapter 1, "Computer Diagnostic Features" for...
... "Last Known Configuration." ■ Refer to the comprehensive online technical support at http://www.hp.com/support. ■ Refer to see if it is flashing red. The flashing lights ... If you are working on a network, plug another computer with a different cable into a different video port on the computer if one is available. Or, change out the monitor with the network plug...■ Run the Diagnostics for more information. ■ Check the Power LED on the front of the drivers loaded. CD. Ä CAUTION: Running the Restore Plus! Refer to Chapter 1, "Computer Diagnostic Features" for...
Troubleshooting Guide
Page 21
...monitor connector on . ■ If you need a driver for that model printer. ■ Remove all the needed device drivers have installed an operating system other monitor connectors are disabled... supported on the system. ■ If the system has multiple video sources (embedded, PCI, or PCI-Express adapters) installed (embedded video on some models only) and a single monitor, the monitor must... be sure that it on the source selected as the primary VGA adapter. Troubleshooting Guide www.hp.com 2-5 Troubleshooting Without Diagnostics ■ Be sure that all bootable media (diskette, CD, ...
...monitor connector on . ■ If you need a driver for that model printer. ■ Remove all the needed device drivers have installed an operating system other monitor connectors are disabled... supported on the system. ■ If the system has multiple video sources (embedded, PCI, or PCI-Express adapters) installed (embedded video on some models only) and a single monitor, the monitor must... be sure that it on the source selected as the primary VGA adapter. Troubleshooting Guide www.hp.com 2-5 Troubleshooting Without Diagnostics ■ Be sure that all bootable media (diskette, CD, ...
Troubleshooting Guide
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... two-second pause, and the computer beeps six times. Power on the system. 2. Replace the system board. Troubleshooting Guide www.hp.com 2-21 Troubleshooting Without Diagnostics Solving Display Problems (Continued) Problem Cause Blank screen and the power LED flashes Red six times, ...the graphics card. For systems with a graphics card: 1. Install the video drivers included in the upgrade kit. Cables are not set . If the graphics controller was upgraded, the correct graphics drivers may not be set properly. Disable monitor energy saver feature. Solution For...
... two-second pause, and the computer beeps six times. Power on the system. 2. Replace the system board. Troubleshooting Guide www.hp.com 2-21 Troubleshooting Without Diagnostics Solving Display Problems (Continued) Problem Cause Blank screen and the power LED flashes Red six times, ...the graphics card. For systems with a graphics card: 1. Install the video drivers included in the upgrade kit. Cables are not set . If the graphics controller was upgraded, the correct graphics drivers may not be set properly. Disable monitor energy saver feature. Solution For...
Troubleshooting Guide
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...or DVD-R/RW drive cannot read the other solutions listed for this topic. Troubleshooting Guide www.hp.com 2-41 Re-insert the Media with a CD cleaning kit, available from the drive ...Disc not properly (tray-load unit). Restart the computer and let Windows detect the CD or DVD driver. seated in the DVD drive. (continued) Media installed upside Reinstall media. If the disc still does... long to let the DVD-ROM drive determine the type of media played, such as audio or video. Slowly pull the tray out from most computer stores. Windows does not detect the CD-ROM or...
...or DVD-R/RW drive cannot read the other solutions listed for this topic. Troubleshooting Guide www.hp.com 2-41 Re-insert the Media with a CD cleaning kit, available from the drive ...Disc not properly (tray-load unit). Restart the computer and let Windows detect the CD or DVD driver. seated in the DVD drive. (continued) Media installed upside Reinstall media. If the disc still does... long to let the DVD-ROM drive determine the type of media played, such as audio or video. Slowly pull the tray out from most computer stores. Windows does not detect the CD-ROM or...
Desktop Management Guide (3rd Edition)
Page 8
... tasks for all supported HP business desktop, notebook, and workstation models. Use HP Client Manager to: ■ Get valuable hardware information such as CPU, memory, video, and security settings ■ Monitor system health to fix problems before they occur ■ Automatically collect and remotely distribute SoftPaqs that will update the hardware's BIOS, drivers, and security settings...
... tasks for all supported HP business desktop, notebook, and workstation models. Use HP Client Manager to: ■ Get valuable hardware information such as CPU, memory, video, and security settings ■ Monitor system health to fix problems before they occur ■ Automatically collect and remotely distribute SoftPaqs that will update the hardware's BIOS, drivers, and security settings...
SurroundView Display Configurations
Page 3
...cannot be able to internal graphics is determined in the BIOS (F10 Setup), the Internal Video Mode may read "UMA" even if the internal graphics is disabled by an older card and older driver source code. When using a non-ATI PCI Express (PCIe) graphics card, SurroundView is... • Potentially, a non-ATI-branded PCIe graphics card could be installed, one that contains an ATI chipset and uses ATI-based software drivers, but does not support SurroundView. The integrated graphics processor (IGP) is automatically disabled, and the system memory allocated to two additional graphics outputs...
...cannot be able to internal graphics is determined in the BIOS (F10 Setup), the Internal Video Mode may read "UMA" even if the internal graphics is disabled by an older card and older driver source code. When using a non-ATI PCI Express (PCIe) graphics card, SurroundView is... • Potentially, a non-ATI-branded PCIe graphics card could be installed, one that contains an ATI chipset and uses ATI-based software drivers, but does not support SurroundView. The integrated graphics processor (IGP) is automatically disabled, and the system memory allocated to two additional graphics outputs...
Getting Started Guide
Page 12
...● Spend time troubleshooting the problem with a different cable into a different video port on the computer if one is blank, plug the monitor into the network...problem. Access the Business Support Center (BSC) at : http://www.hp.com/ go /bizsupport for the latest online support information, software and drivers, proactive notification,...drivers loaded. If it is handled properly: ● Be in front of peers and HP experts. Access HP Instant Support Professional Edition at http://www.hp.com/go /ispe. ● Double-click the HP Support Assistant icon on the Windows 7 desktop...
...● Spend time troubleshooting the problem with a different cable into a different video port on the computer if one is blank, plug the monitor into the network...problem. Access the Business Support Center (BSC) at : http://www.hp.com/ go /bizsupport for the latest online support information, software and drivers, proactive notification,...drivers loaded. If it is handled properly: ● Be in front of peers and HP experts. Access HP Instant Support Professional Edition at http://www.hp.com/go /ispe. ● Double-click the HP Support Assistant icon on the Windows 7 desktop...
Getting Started Guide
Page 13
..., the other option. ● Be sure that all cable connections for at http://www.hp.com/support. If the system remains in Computer Setup. Then press the power button again to...is supported on the system. ● If the system has multiple video sources (embedded, PCI, or PCI-Express adapters) installed (embedded video on some models) is set in again. CAUTION: When the computer... a non-plug and play expansion board or other monitor connectors are using a printer, you need a driver for that model printer. ● Remove all bootable media (diskette, CD, or USB device) from ...
..., the other option. ● Be sure that all cable connections for at http://www.hp.com/support. If the system remains in Computer Setup. Then press the power button again to...is supported on the system. ● If the system has multiple video sources (embedded, PCI, or PCI-Express adapters) installed (embedded video on some models) is set in again. CAUTION: When the computer... a non-plug and play expansion board or other monitor connectors are using a printer, you need a driver for that model printer. ● Remove all bootable media (diskette, CD, or USB device) from ...