User Guide
Page 6
... open the embedded Web server 34 Embedded Web server pages 35 HP Toolbox (Windows) ...36 Open the HP Toolbox 36 HP Toolbox tabs ...37 Network Toolbox ...38 Use the HP Solution Center (Windows 38 HP Printer Utility (Mac OS X 38 Open the HP Printer Utility 38 HP Printer Utility panels 39 Use the HP Device Manager 40 Understand the self-test diagnostic page 40 Understand the network configuration or wireless (some models only) status report 41 Configure the device (Windows 43 Direct connection ...43 To install the software before connecting...
... open the embedded Web server 34 Embedded Web server pages 35 HP Toolbox (Windows) ...36 Open the HP Toolbox 36 HP Toolbox tabs ...37 Network Toolbox ...38 Use the HP Solution Center (Windows 38 HP Printer Utility (Mac OS X 38 Open the HP Printer Utility 38 HP Printer Utility panels 39 Use the HP Device Manager 40 Understand the self-test diagnostic page 40 Understand the network configuration or wireless (some models only) status report 41 Configure the device (Windows 43 Direct connection ...43 To install the software before connecting...
User Guide
Page 8
... General printer error...91 6 Control-panel lights reference Interpreting control-panel lights 92 A HP supplies and accessories Order printing supplies online 97 Accessories ...97 4 The following cartridge must be missing, not detected, or incorrectly installed ...88 Incompatible Printhead - The following printhead has a problem 88 Device Disconnected ...88 Replace Cartridge(s) Soon - Clear the jam and press the Resume button on the front of paper. Replace the following printhead is currently offline 90 Printer Paused - Please turn device power off. Your printer is not...
... General printer error...91 6 Control-panel lights reference Interpreting control-panel lights 92 A HP supplies and accessories Order printing supplies online 97 Accessories ...97 4 The following cartridge must be missing, not detected, or incorrectly installed ...88 Incompatible Printhead - The following printhead has a problem 88 Device Disconnected ...88 Replace Cartridge(s) Soon - Clear the jam and press the Resume button on the front of paper. Replace the following printhead is currently offline 90 Printer Paused - Please turn device power off. Your printer is not...
User Guide
Page 29
... the Windows printer driver, see the documentation that you want to print. 2. Open the document that you are using the automatic two-sided printing accessory (duplexer) or manually by turning the media over and feeding it is part of a page • Perform duplexing Print on both sides (duplexing) 25 Choose the printing shortcut that you want (such as paper size), and then click OK. 3. Click Start, point to open the printer driver. 4. To change default settings for all print jobs, make the changes...
... the Windows printer driver, see the documentation that you want to print. 2. Open the document that you are using the automatic two-sided printing accessory (duplexer) or manually by turning the media over and feeding it is part of a page • Perform duplexing Print on both sides (duplexing) 25 Choose the printing shortcut that you want (such as paper size), and then click OK. 3. Click Start, point to open the printer driver. 4. To change default settings for all print jobs, make the changes...
User Guide
Page 47
..., or you have connected the cable first, see To connect the device before installing the software. Configure the device (Windows) 43 However, if you can connect the device directly to run the installation program. However, if you do not turn it after you install the software, because the installation program is designed to install a printer driver on a locally shared network. The CD menu runs automatically. If you have administrator...
..., or you have connected the cable first, see To connect the device before installing the software. Configure the device (Windows) 43 However, if you can connect the device directly to run the installation program. However, if you do not turn it after you install the software, because the installation program is designed to install a printer driver on a locally shared network. The CD menu runs automatically. If you have administrator...
User Guide
Page 49
... print server), install the software on the computers that are installed on client computers After printer drivers are acting as the print server, the printing functionality can connect to share the full functionality of the device. Insert the Starter CD into the CD drive. On the CD menu, click Install Network/Wireless Device, and then follow the instructions for the type of the computer, and double-click Setup.exe. 4. Configure the...
... print server), install the software on the computers that are installed on client computers After printer drivers are acting as the print server, the printing functionality can connect to share the full functionality of the device. Insert the Starter CD into the CD drive. On the CD menu, click Install Network/Wireless Device, and then follow the instructions for the type of the computer, and double-click Setup.exe. 4. Configure the...
User Guide
Page 61
... find the ink cartridge number in the following topics: • Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve device management problems • Solve network problems • Solve wireless problems • Troubleshoot installation issues • Clear jams • Errors Supported ink cartridges Ordering cartridges online is used . For more...
... find the ink cartridge number in the following topics: • Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve device management problems • Solve network problems • Solve wireless problems • Troubleshoot installation issues • Clear jams • Errors Supported ink cartridges Ordering cartridges online is used . For more...
User Guide
Page 65
... Power button, press the Resume button three times, and release the Power button. • Embedded Web server: Click the Settings tab, click Device Services in the left pane, select Clean Printheads from the Information and Support panel. NOTE: Cleaning uses ink, so clean the printheads only when necessary. Make sure paper is loaded before you replace a printhead, the device automatically aligns the printheads to avoid possible printing delays. 1 Printer Information: Shows device information (such as the product model number, serial number, and firmware version number...
... Power button, press the Resume button three times, and release the Power button. • Embedded Web server: Click the Settings tab, click Device Services in the left pane, select Clean Printheads from the Information and Support panel. NOTE: Cleaning uses ink, so clean the printheads only when necessary. Make sure paper is loaded before you replace a printhead, the device automatically aligns the printheads to avoid possible printing delays. 1 Printer Information: Shows device information (such as the product model number, serial number, and firmware version number...
User Guide
Page 72
.... ◦ Make sure you are not using a phone cord to connect the device. ◦ The network hub, switch, or router is turned on your firewall to work with the device, try and solve the problem: • Remove and reinstall the printhead • Clean the printhead contacts manually • Replace the printhead Device takes a long time to align the printheads. Re-enable the firewall. Printer lights are being used. Check the device software installation If the...
.... ◦ Make sure you are not using a phone cord to connect the device. ◦ The network hub, switch, or router is turned on your firewall to work with the device, try and solve the problem: • Remove and reinstall the printhead • Clean the printhead contacts manually • Replace the printhead Device takes a long time to align the printheads. Re-enable the firewall. Printer lights are being used. Check the device software installation If the...
User Guide
Page 78
... aligned with the device opening. • Check for the device and the tray being used. Another paper-feed problem is occurring Media is not supported for the printer or tray Use only media that is not selected in the printer driver matches the media loaded. Evaluate any problem areas, and perform the recommended actions. Chapter 5 Text or graphics are streaked Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. For more information, see Clear a jam...
... aligned with the device opening. • Check for the device and the tray being used. Another paper-feed problem is occurring Media is not supported for the printer or tray Use only media that is not selected in the printer driver matches the media loaded. Evaluate any problem areas, and perform the recommended actions. Chapter 5 Text or graphics are streaked Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. For more information, see Clear a jam...
User Guide
Page 104
... attributable to the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will be either new or like-new, provided that it has functionality at HP's option. 6. Any replacement product may not apply to the customer. B. Limitations of South Africa Support and warranty b. Appendix B Hewlett-Packard limited warranty statement 100 HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with customer replaceable printheads) Accessories Duration of...
... attributable to the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will be either new or like-new, provided that it has functionality at HP's option. 6. Any replacement product may not apply to the customer. B. Limitations of South Africa Support and warranty b. Appendix B Hewlett-Packard limited warranty statement 100 HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with customer replaceable printheads) Accessories Duration of...
User Guide
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... ready: • Device model • Model number and serial number (check the back of the device. The HPLIP Web site does not provide support for the latest troubleshooting information, or product fixes and updates. Support process If you are using , such as through USB or network connection. 5. Check the documentation that you have a problem printing from other companies might be included with any of the printer driver, open the printer settings or properties dialog...
... ready: • Device model • Model number and serial number (check the back of the device. The HPLIP Web site does not provide support for the latest troubleshooting information, or product fixes and updates. Support process If you are using , such as through USB or network connection. 5. Check the documentation that you have a problem printing from other companies might be included with any of the printer driver, open the printer settings or properties dialog...
User Guide
Page 135
... server about 34 administrator settings 33 cannot open 76 opening 34 pages 35 system requirements 114 envelopes guidelines 17 sizes supported 19 tray supported 20 environmental programs European Union equipment disposal 124 material safety data 123 paper use 123 plastics 123 recycling program 123 environmental specifications. See ink cartridges colors bleeding 72 do not line up 73 printing incorrectly 72 specifications 114 troubleshooting 72 connections changing Ethernet to wireless 53 changing USB to wireless (Mac OS X) 53 changing USB...
... server about 34 administrator settings 33 cannot open 76 opening 34 pages 35 system requirements 114 envelopes guidelines 17 sizes supported 19 tray supported 20 environmental programs European Union equipment disposal 124 material safety data 123 paper use 123 plastics 123 recycling program 123 environmental specifications. See ink cartridges colors bleeding 72 do not line up 73 printing incorrectly 72 specifications 114 troubleshooting 72 connections changing Ethernet to wireless 53 changing USB to wireless (Mac OS X) 53 changing USB...
User Guide
Page 136
... clearing jams 86 duplexing 25 feeding troubleshooting 75 guidelines, custom-sized 18 loading tray 1 22 loading tray 2 23 locking trays 24 multiple pages are picked 75 paper 75 paper not supported 74 paper stops halfway 74 recurring 74 skewed pages 75 tray 2 troubleshooting 74 PCL 3 support 112 132 See customer support HP Company notices 3 HP Printer Utility (Mac OS X) administrator settings 33 opening 38 panels 39 HP Solution Center 38 I ink cartridges expiration dates 41 lights 92 ordering online 97 part numbers 41, 98 recycling 123 removing 107 replacing...
... clearing jams 86 duplexing 25 feeding troubleshooting 75 guidelines, custom-sized 18 loading tray 1 22 loading tray 2 23 locking trays 24 multiple pages are picked 75 paper 75 paper not supported 74 paper stops halfway 74 recurring 74 skewed pages 75 tray 2 troubleshooting 74 PCL 3 support 112 132 See customer support HP Company notices 3 HP Printer Utility (Mac OS X) administrator settings 33 opening 38 panels 39 HP Solution Center 38 I ink cartridges expiration dates 41 lights 92 ordering online 97 part numbers 41, 98 recycling 123 removing 107 replacing...
User Guide
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...self-test diagnostic page 41 status 32 storing ink cartridges 66 storing printheads 66 yields 112 support. quality 59 health check 59 lights 92 maintaining 59 ordering online 97 part numbers 98 print-quality troubleshooting 59 removing 107 replacing 64 status 32, 41, 59 storing 66 supported 112 warranty 100 printing borderless (Mac OS X) 28 borderless (Windows) 28 cancel 29 diagnostic page, print- Index phone customer support 102 phone support 103 phone support period period for support 103 photo paper sizes supported 20 photos borderless printing 28 paper guidelines 18 ports, specifications...
...self-test diagnostic page 41 status 32 storing ink cartridges 66 storing printheads 66 yields 112 support. quality 59 health check 59 lights 92 maintaining 59 ordering online 97 part numbers 98 print-quality troubleshooting 59 removing 107 replacing 64 status 32, 41, 59 storing 66 supported 112 warranty 100 printing borderless (Mac OS X) 28 borderless (Windows) 28 cancel 29 diagnostic page, print- Index phone customer support 102 phone support 103 phone support period period for support 103 photo paper sizes supported 20 photos borderless printing 28 paper guidelines 18 ports, specifications...
User Guide
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... 10 paper types and weights supported 20 paper-sizes supported 18 turning on in printer driver 14 trays capacities 20 clearing jams 86 feeding troubleshooting 75 installation tray 2 13 loading paper 22 locating 10 locking 23 paper guides illustration 10 paper types and weights supported 20 paper-sizes supported 18 setting default 23 turning on in printer driver 14 troubleshooting colors 72 colors do not line up 73 colors, bleeding 72 colors, incorrect 72 embedded Web server 76 firewalls 68 hardware installation suggestions 83 incomplete text or graphics 72 ink...
... 10 paper types and weights supported 20 paper-sizes supported 18 turning on in printer driver 14 trays capacities 20 clearing jams 86 feeding troubleshooting 75 installation tray 2 13 loading paper 22 locating 10 locking 23 paper guides illustration 10 paper types and weights supported 20 paper-sizes supported 18 setting default 23 turning on in printer driver 14 troubleshooting colors 72 colors do not line up 73 colors, bleeding 72 colors, incorrect 72 embedded Web server 76 firewalls 68 hardware installation suggestions 83 incomplete text or graphics 72 ink...
Wired/Wireless Networking Guide
Page 6
Step 3: Test the connection Open a file on page 6. If you have problems, see "Run the Wireless Network Test" on . To turn on wireless, press the wireless button (located near the HP device's control panel is not lit, wireless capabilities might help reduce the chances for your HP device supports Ethernet networking, make sure that an Ethernet cable has not been connected to the wireless router. Check the wireless signal strength If the strength of the wireless network Turn off the power and...
Step 3: Test the connection Open a file on page 6. If you have problems, see "Run the Wireless Network Test" on . To turn on wireless, press the wireless button (located near the HP device's control panel is not lit, wireless capabilities might help reduce the chances for your HP device supports Ethernet networking, make sure that an Ethernet cable has not been connected to the wireless router. Check the wireless signal strength If the strength of the wireless network Turn off the power and...
Wired/Wireless Networking Guide
Page 7
.... 3. Make sure the HP Network Devices Support service is set as the default printer driver (Windows only) (page 10) 6. Usually there are still unable to connect your HP Officejet/Officejet Pro device to the wireless network, try reconnecting the Ethernet cable to your computer. For more information, click the Help button in -One Series a. HP Officejet Pro 8000 Printer Series On the HP device's control panel, press and hold the ( ) Wireless button, press ( ) Resume button two times, and then release all buttons. Follow the onscreen instructions. b. Make sure that...
.... 3. Make sure the HP Network Devices Support service is set as the default printer driver (Windows only) (page 10) 6. Usually there are still unable to connect your HP Officejet/Officejet Pro device to the wireless network, try reconnecting the Ethernet cable to your computer. For more information, click the Help button in -One Series a. HP Officejet Pro 8000 Printer Series On the HP device's control panel, press and hold the ( ) Wireless button, press ( ) Resume button two times, and then release all buttons. Follow the onscreen instructions. b. Make sure that...
Wired/Wireless Networking Guide
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... computer, you will need this address for help you can access the embedded Web server (EWS) 8 Solving wireless (802.11) problems 2. On the HP device's control All-in English.) B. HP Officejet Pro Press ( ) Wireless button. 8000 Printer Series After the page has been printed, check the Network Status and URL: Network Status URL • If the Network Status is Ready, the HP device is actively connected to a network. • If the Network Status is Offline, the HP device is connected to the same...
... computer, you will need this address for help you can access the embedded Web server (EWS) 8 Solving wireless (802.11) problems 2. On the HP device's control All-in English.) B. HP Officejet Pro Press ( ) Wireless button. 8000 Printer Series After the page has been printed, check the Network Status and URL: Network Status URL • If the Network Status is Ready, the HP device is actively connected to a network. • If the Network Status is Offline, the HP device is connected to the same...
Wired/Wireless Networking Guide
Page 10
... the HP Officejet/Officejet Pro device is connected wirelessly and select Set as the default. 1. Click the HP Device Manager icon on page 12. Or - Double-click Services and Applications, and then click Services. 4. Contact the person who set as Default Printer. Windows 1. Follow the onscreen instructions and remove the USB wireless setup cable when prompted. Click Start, click Control Panel, and then double-click Printers. 2. b. Right-click the printer icon for help. Delete any time you have difficulties printing or connecting to...
... the HP Officejet/Officejet Pro device is connected wirelessly and select Set as the default. 1. Click the HP Device Manager icon on page 12. Or - Double-click Services and Applications, and then click Services. 4. Contact the person who set as Default Printer. Windows 1. Follow the onscreen instructions and remove the USB wireless setup cable when prompted. Click Start, click Control Panel, and then double-click Printers. 2. b. Right-click the printer icon for help. Delete any time you have difficulties printing or connecting to...
Wired/Wireless Networking Guide
Page 14
... to enforce such disclaimers or limitations; Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with customer replaceable printheads) Accessories Duration of limited warranty 90 days 1 year Until the HP ink is depleted or the "end of a defect in any product which is covered by HP's warranty, HP shall either repair or replace the product, at least equal to that...
... to enforce such disclaimers or limitations; Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with customer replaceable printheads) Accessories Duration of limited warranty 90 days 1 year Until the HP ink is depleted or the "end of a defect in any product which is covered by HP's warranty, HP shall either repair or replace the product, at least equal to that...