Service Manual
Page 16
... banding because the advance of the Drive Roller does not correspond to the User's Guide). 1-6 HP DesignJets 500 and 800 Series Printers Service Manual Banding at variable extreme environmental conditions Since the Accuracy Calibration has been...HP DesignJet Series Printers has always been present. n Printing with the rest of printing. n Avoid very long exposures to extreme environmental conditions after printing with glossy media (more than 12 hours at normal environmental conditions, printing in . To solve the problem, try the following : n Perform the color calibration from the driver...
... banding because the advance of the Drive Roller does not correspond to the User's Guide). 1-6 HP DesignJets 500 and 800 Series Printers Service Manual Banding at variable extreme environmental conditions Since the Accuracy Calibration has been...HP DesignJet Series Printers has always been present. n Printing with the rest of printing. n Avoid very long exposures to extreme environmental conditions after printing with glossy media (more than 12 hours at normal environmental conditions, printing in . To solve the problem, try the following : n Perform the color calibration from the driver...
Service Manual
Page 30
... System Firmware action 06 Upgrade Driver 07 Add Accessory 09 Wrong Part Installed 10 Replace 11 Reseat/Reconnect/Clean/Adjust (manually) 12 Calibrate/Adjust (using Automatic Process) On-Site 13 Power OFF visit 14 Upgrade System Firmware required 15 Upgrade Driver 16 Add Accessory 19 Wrong Part Installed 2-4 HP DesignJets 500 and 800 Series Printers...
... System Firmware action 06 Upgrade Driver 07 Add Accessory 09 Wrong Part Installed 10 Replace 11 Reseat/Reconnect/Clean/Adjust (manually) 12 Calibrate/Adjust (using Automatic Process) On-Site 13 Power OFF visit 14 Upgrade System Firmware required 15 Upgrade Driver 16 Add Accessory 19 Wrong Part Installed 2-4 HP DesignJets 500 and 800 Series Printers...
Service Manual
Page 40
...USB Port). n If the new Firmware release does not solve the problem, or if new Firmware release was not available, then contact the HP Response Center (or directly to the Division) supplying the following : n Switch the Printer Off and wait a few minutes. Firmware release of...information: - If AppleTalk is Binary. This Error Code only appears in HP DesignJets 800 Series, or in the HP DesignJet 500 Series with an HP-GL/2 card installed, when processing either a PostScript or HP-GL/2 file. Model and Serial Number of the Driver. n If the Error Code reappears, check for a new release of...
...USB Port). n If the new Firmware release does not solve the problem, or if new Firmware release was not available, then contact the HP Response Center (or directly to the Division) supplying the following : n Switch the Printer Off and wait a few minutes. Firmware release of...information: - If AppleTalk is Binary. This Error Code only appears in HP DesignJets 800 Series, or in the HP DesignJet 500 Series with an HP-GL/2 card installed, when processing either a PostScript or HP-GL/2 file. Model and Serial Number of the Driver. n If the Error Code reappears, check for a new release of...
Service Manual
Page 41
...supplying the following information: - If necessary, install more memory into the Formatter. This Error Code only appears in HP DesignJets 800 Series, or in the HP DesignJet 500 Series with an HPGL/2 card installed. System Error: 71:06 Problem Description: Out of the Printer (use ...appears in HP DesignJets 800 Series, or in the HP DesignJet 500 Series with an HP-GL/2 card installed, when processing either a PostScript or HPGL/2 file. Corrective Action: Try the following : n Switch the Printer Off and wait a few minutes. Model and Serial Number of RAM in the Driver). n...
...supplying the following information: - If necessary, install more memory into the Formatter. This Error Code only appears in HP DesignJets 800 Series, or in the HP DesignJet 500 Series with an HPGL/2 card installed. System Error: 71:06 Problem Description: Out of the Printer (use ...appears in HP DesignJets 800 Series, or in the HP DesignJet 500 Series with an HP-GL/2 card installed, when processing either a PostScript or HPGL/2 file. Corrective Action: Try the following : n Switch the Printer Off and wait a few minutes. Model and Serial Number of RAM in the Driver). n...
Service Manual
Page 114
... problem, use the following : n Print the same sample using HP High-Gloss Photo Paper. n Perform the Troubleshooting procedure using HP Media and configuring 6-2 HP DesignJets 500 and 800 Series Printers Service Manual n Dry time: Set to... Best (in troubleshooting the problem: 1 Problem reproduction n Reproduce the problem that you don't have any samples yet, reproduce the original problem with the Print Quality problem. n Select the correct media type through the front-panel when loading it. 6 Driver...
... problem, use the following : n Print the same sample using HP High-Gloss Photo Paper. n Perform the Troubleshooting procedure using HP Media and configuring 6-2 HP DesignJets 500 and 800 Series Printers Service Manual n Dry time: Set to... Best (in troubleshooting the problem: 1 Problem reproduction n Reproduce the problem that you don't have any samples yet, reproduce the original problem with the Print Quality problem. n Select the correct media type through the front-panel when loading it. 6 Driver...
Service Manual
Page 116
... as the one that you to diagnose and resolve the possible source of recovery actions. Ink menu Ink cartridges Menu Back Enter 6-4 HP DesignJets 500 and 800 Series Printers Service Manual If the customer used when they experienced the print quality problem. The problem may not be performed... which helps you use HP Glossy Paper size A0. If Print Quality is poor at anytime, the Troubleshooting procedure should be with the RIP or the driver for the Troubleshooting procedure is a possibility that the print quality problem will...
... as the one that you to diagnose and resolve the possible source of recovery actions. Ink menu Ink cartridges Menu Back Enter 6-4 HP DesignJets 500 and 800 Series Printers Service Manual If the customer used when they experienced the print quality problem. The problem may not be performed... which helps you use HP Glossy Paper size A0. If Print Quality is poor at anytime, the Troubleshooting procedure should be with the RIP or the driver for the Troubleshooting procedure is a possibility that the print quality problem will...
Service Manual
Page 120
...media loaded in the front panel. Set to configure the system correctly. The settings available depend on the driver. In the software application: n Set Print Quality to Automatic. n The RIP (if it is using. Use the ...following table to Best. n Non-HP driver. The most typical settings are some of the more information about its print quality settings. Set to Best n Use ... correct and you have selected the correct media type in the printer. 6-8 HP DesignJets 500 and 800 Series Printers Service Manual
...media loaded in the front panel. Set to configure the system correctly. The settings available depend on the driver. In the software application: n Set Print Quality to Automatic. n The RIP (if it is using. Use the ...following table to Best. n Non-HP driver. The most typical settings are some of the more information about its print quality settings. Set to Best n Use ... correct and you have selected the correct media type in the printer. 6-8 HP DesignJets 500 and 800 Series Printers Service Manual
Service Manual
Page 121
... the correct media type has been selected on the front panel and in the driver. or n Remove the printer from the high humidity conditions. Media Make sure that the media loaded is genuine HP media and that they are printing with. Long Term Color Bleeding (Glossy Papers)...discolor or change rapidly, you may see the colors are bleeding into the paper making the lines fuzzy and bleary. between different printers i.e. HP DesignJets 500 and 800 Series Printers Service Manual 6-9 the color is normal. Print Quality Solving Color Accuracy problems These are two areas you should review...
... the correct media type has been selected on the front panel and in the driver. or n Remove the printer from the high humidity conditions. Media Make sure that the media loaded is genuine HP media and that they are printing with. Long Term Color Bleeding (Glossy Papers)...discolor or change rapidly, you may see the colors are bleeding into the paper making the lines fuzzy and bleary. between different printers i.e. HP DesignJets 500 and 800 Series Printers Service Manual 6-9 the color is normal. Print Quality Solving Color Accuracy problems These are two areas you should review...
Service Manual
Page 122
...becomes distorted. Use of non-HP media or HP media not certified for the HP Designjet Printers. In order to improve the accuracy of the HP- n If the customer is using to a non-paper based media such as HP High Gloss Photo Paper. 6-10 HP DesignJets 500 and 800 Series Printers Service ...Manual For details of HP media, refer to solve the problem of smears and scratching, change the media that the customer is using 'Media Saving Options' from the advanced section of the colors. GL/2 Driver,...
...becomes distorted. Use of non-HP media or HP media not certified for the HP Designjet Printers. In order to improve the accuracy of the HP- n If the customer is using to a non-paper based media such as HP High Gloss Photo Paper. 6-10 HP DesignJets 500 and 800 Series Printers Service ...Manual For details of HP media, refer to solve the problem of smears and scratching, change the media that the customer is using 'Media Saving Options' from the advanced section of the colors. GL/2 Driver,...
Service Manual
Page 124
...) - Graphite Grey 2 Foot Assembly 2 Legs Assembly 1 X-Brace Assembly (24" Model) 1 X-Brace Assembly (42" Model) 1 Hardware Kit (Includes Screw Drivers) 7-2 HP DesignJets 500 and 800 Series Printers Service Manual Flint Grey 1 Bin Assembly (24" Model) - Printer Support HP Part Number Quantity Description/Comments C7782-60001 C7781-60005 C7770-60023 C7780-60001 C7770-60082 C7770-60021 C7781...
...) - Graphite Grey 2 Foot Assembly 2 Legs Assembly 1 X-Brace Assembly (24" Model) 1 X-Brace Assembly (42" Model) 1 Hardware Kit (Includes Screw Drivers) 7-2 HP DesignJets 500 and 800 Series Printers Service Manual Flint Grey 1 Bin Assembly (24" Model) - Printer Support HP Part Number Quantity Description/Comments C7782-60001 C7781-60005 C7770-60023 C7780-60001 C7770-60082 C7770-60021 C7781...
Service Manual
Page 169
... or conductive packaging until you are required to disassemble and repair the Printer. Long Torx Screwdriver with the indicated attachments Nut driver with the indicated attachments Small flat-blade screwdriver HP DesignJets 500 and 800 Series Printers Service Manual 8-3 Removal and Installation Electrostatic Discharge (ESD) Precautions To prevent damage to the Printer circuits from...
... or conductive packaging until you are required to disassemble and repair the Printer. Long Torx Screwdriver with the indicated attachments Nut driver with the indicated attachments Small flat-blade screwdriver HP DesignJets 500 and 800 Series Printers Service Manual 8-3 Removal and Installation Electrostatic Discharge (ESD) Precautions To prevent damage to the Printer circuits from...
Service Manual
Page 268
...pinch, media sensor and media button). That is why it is controlled through the VPR serial interface from Kayak pins with fully protected motor drivers for Carriage, Paper-Axis, Service Station and IDS motors. n A 16k serial EEPROM is very important to always power-off the Printer...Service Station). n From the Main PCA the Interconnect Cable connects to the Interconnect PCA (located on voltages in the Navata ASIC. 10-4 HP DesignJets 500 and 800 Series Printers Service Manual A similar approach of using an interlock pair is used for line production and service purposes only, will ...
...pinch, media sensor and media button). That is why it is controlled through the VPR serial interface from Kayak pins with fully protected motor drivers for Carriage, Paper-Axis, Service Station and IDS motors. n A 16k serial EEPROM is very important to always power-off the Printer...Service Station). n From the Main PCA the Interconnect Cable connects to the Interconnect PCA (located on voltages in the Navata ASIC. 10-4 HP DesignJets 500 and 800 Series Printers Service Manual A similar approach of using an interlock pair is used for line production and service purposes only, will ...