HP Printers - Supported Citrix Presentation Server environments
Page 2
... these tests. This document lists all of Terminal Server and Citrix supported by Citrix, identifies which HP printers and printer driver versions were used , and describes any issues that occurred while performing these tests. This document explains the scan tests performed by HP • Microsoft Windows Server 2008 x64 Edition Terminal Services - Executive summary Citrix® has collaborated with HP to test select HP scanners and All-in-One printers and...
... these tests. This document lists all of Terminal Server and Citrix supported by Citrix, identifies which HP printers and printer driver versions were used , and describes any issues that occurred while performing these tests. This document explains the scan tests performed by HP • Microsoft Windows Server 2008 x64 Edition Terminal Services - Executive summary Citrix® has collaborated with HP to test select HP scanners and All-in-One printers and...
HP Printers - Supported Citrix Presentation Server environments
Page 3
... Citrix testing of LaserJet, Business Inkjet, and Deskjet printers for all other components from the CD or printing system. HP supports only the driver on the Citrix Server and no other HP printers. HP also screens all printers in this article. In addition to verify that is confident in the stability and functionality of memory leaks and memory allocation issues. Stress Testing HP performs stress testing of its print drivers and is part...
... Citrix testing of LaserJet, Business Inkjet, and Deskjet printers for all other components from the CD or printing system. HP supports only the driver on the Citrix Server and no other HP printers. HP also screens all printers in this article. In addition to verify that is confident in the stability and functionality of memory leaks and memory allocation issues. Stress Testing HP performs stress testing of its print drivers and is part...
HP Printers - Supported Citrix Presentation Server environments
Page 12
... Windows operating system limits a print queue to one port at http://www.hp.com/go /upd for free from the HP Universal Print Driver queue. To install the HP Universal Print Driver in Citrix environ- PS Win2k/XP/2003: 4.0 Win2003-x64: Use driver included in the Windows OS HP Color printers with Edgeline Technology and supported driver versions Table 2: Minimum levels of HP-supported drivers in the Citrix environment Supported HP printer in static or traditional mode, download the software...
... Windows operating system limits a print queue to one port at http://www.hp.com/go /upd for free from the HP Universal Print Driver queue. To install the HP Universal Print Driver in Citrix environ- PS Win2k/XP/2003: 4.0 Win2003-x64: Use driver included in the Windows OS HP Color printers with Edgeline Technology and supported driver versions Table 2: Minimum levels of HP-supported drivers in the Citrix environment Supported HP printer in static or traditional mode, download the software...
HP Printers - Supported Citrix Presentation Server environments
Page 13
... thin clients with the Windows print driver installed on the server, can communicate with Feature Release 1 and Service Pack 1 or greater. 13 Driver settings, such as tray configuration, by a Citrix policy, that are network print shares connected at least 4.0 and the client must be used for any session printer. Printer settings will be saved to the actual configuration of the printer, such as tray configuration, duplexer, printer memory, and quick sets are read at least...
... thin clients with the Windows print driver installed on the server, can communicate with Feature Release 1 and Service Pack 1 or greater. 13 Driver settings, such as tray configuration, by a Citrix policy, that are network print shares connected at least 4.0 and the client must be used for any session printer. Printer settings will be saved to the actual configuration of the printer, such as tray configuration, duplexer, printer memory, and quick sets are read at least...
HP Printers - Supported Citrix Presentation Server environments
Page 24
... hard disk settings. Printer settings will be restored the next time the user logs in. Microsoft has a workaround described in Citrix? Supported printing features All printing features of the driver are designed for the first time and printing functions correctly. Answer: Check the LaserJet, Business Inkjet, Designjet, Deskjet, and ink-based All-in for direct-connect, non-networked environments. The settings will be saved to a client with Feature Release 1 and Service Pack...
... hard disk settings. Printer settings will be restored the next time the user logs in. Microsoft has a workaround described in Citrix? Supported printing features All printing features of the driver are designed for the first time and printing functions correctly. Answer: Check the LaserJet, Business Inkjet, Designjet, Deskjet, and ink-based All-in for direct-connect, non-networked environments. The settings will be saved to a client with Feature Release 1 and Service Pack...
HP Printers - Supported Citrix Presentation Server environments
Page 26
... drivers HP Officejet Pro K5400 HP Officejet Pro L7680 All-in-One HP Deskjet 5440 HP Business Inkjet 1100 HP Officejet 720 HP LaserJet 3200 HP LaserJet 4000 HP Designjet 4000 PostScript HP Color LaserJet 3000 Testing methodology for each test case. the number of systems and configurations are the driver versions that were available at time of this document. Printers were connected to client and server systems using HP Jetdirect print server devices. The 32-bit and 64-bit printer driver...
... drivers HP Officejet Pro K5400 HP Officejet Pro L7680 All-in-One HP Deskjet 5440 HP Business Inkjet 1100 HP Officejet 720 HP LaserJet 3200 HP LaserJet 4000 HP Designjet 4000 PostScript HP Color LaserJet 3000 Testing methodology for each test case. the number of systems and configurations are the driver versions that were available at time of this document. Printers were connected to client and server systems using HP Jetdirect print server devices. The 32-bit and 64-bit printer driver...
HP Printers - Supported Citrix Presentation Server environments
Page 27
...this document. Note on the feature. The network print server was verified. Network print servers Description Network print servers (not running Citrix XenApp™ Server) are servers with network print server and HP printers and drivers No issues were discovered when testing the Citrix XenApp™ Server Import Network Server feature using a parallel cable, USB or installed by creating a TCP/IP port and connecting to specific users, clients, and servers. Printer model tested HP Color LaserJet 3000 HP LaserJet 4000 HP Business Inkjet 1100 HP Deskjet D2360 HP Deskjet 5440 HP...
...this document. Note on the feature. The network print server was verified. Network print servers Description Network print servers (not running Citrix XenApp™ Server) are servers with network print server and HP printers and drivers No issues were discovered when testing the Citrix XenApp™ Server Import Network Server feature using a parallel cable, USB or installed by creating a TCP/IP port and connecting to specific users, clients, and servers. Printer model tested HP Color LaserJet 3000 HP LaserJet 4000 HP Business Inkjet 1100 HP Deskjet D2360 HP Deskjet 5440 HP...
HP Printers - Supported Citrix Presentation Server environments
Page 31
... client printers are connected to the client system using the HP LaserJet/Business Inkjet/Deskjet printers listed above. The printer was installed on users' Win16 and Win32 client devices, Windows CE, DOS, and Macintosh OS platforms Test methodology An HP LaserJet/Business Inkjet/Designjet/Deskjet printer was attached to ports on the client system and drivers for the printers were downloaded from the HP Driver Support website. Printer model tested HP Deskjet 5440 HP LaserJet 3200 HP Designjet 4000 PostScript Driver version tested HP Deskjet 5400 Series...
... client printers are connected to the client system using the HP LaserJet/Business Inkjet/Deskjet printers listed above. The printer was installed on users' Win16 and Win32 client devices, Windows CE, DOS, and Macintosh OS platforms Test methodology An HP LaserJet/Business Inkjet/Designjet/Deskjet printer was attached to ports on the client system and drivers for the printers were downloaded from the HP Driver Support website. Printer model tested HP Deskjet 5440 HP LaserJet 3200 HP Designjet 4000 PostScript Driver version tested HP Deskjet 5400 Series...
HP Printers - Supported Citrix Presentation Server environments
Page 34
... install drivers, use the standard Windows printer installation methods. Use the replication feature to other servers in the farm. Test methodology HP LaserJet/Business Inkjet/Designjet/Deskjet printers were attached to a Citrix XenApp™ Server using parallel cables, USB cables or were installed by creating a TCP/IP port and connecting to other servers in the server farm. The Add Printer wizard requests printer information and copies the necessary driver files. The shared printers in the server farm were configured through a Session printer...
... install drivers, use the standard Windows printer installation methods. Use the replication feature to other servers in the farm. Test methodology HP LaserJet/Business Inkjet/Designjet/Deskjet printers were attached to a Citrix XenApp™ Server using parallel cables, USB cables or were installed by creating a TCP/IP port and connecting to other servers in the server farm. The Add Printer wizard requests printer information and copies the necessary driver files. The shared printers in the server farm were configured through a Session printer...
HP Business Inkjet 1000 - User Guide
Page 4
... Windows 19 Changing settings for the Mac OS 20 Performing printer tasks 21 Canceling a print job 21 Printing on both sides (duplexing 21 Performing manual duplexing 22 Performing automatic duplexing 23 Printing photographs 24 Printing on special media 25 Printing on envelopes and cards 25 Printing on transparencies 26 Printing on custom-size media 27 Using diagnostic tools Using the Toolbox 29 Printer Status tab 29 Information tab 30 Printer Services tab 30 Using HP Instant Support 31 Using myPrintMileage 31 Using the HP Inkjet Utility...
... Windows 19 Changing settings for the Mac OS 20 Performing printer tasks 21 Canceling a print job 21 Printing on both sides (duplexing 21 Performing manual duplexing 22 Performing automatic duplexing 23 Printing photographs 24 Printing on special media 25 Printing on envelopes and cards 25 Printing on transparencies 26 Printing on custom-size media 27 Using diagnostic tools Using the Toolbox 29 Printer Status tab 29 Information tab 30 Printer Services tab 30 Using HP Instant Support 31 Using myPrintMileage 31 Using the HP Inkjet Utility...
HP Business Inkjet 1000 - User Guide
Page 6
... " and troubleshooting instructions, and provides information about your printer's ink and media usage. A Web-based tool that is not included in this document is running. The HP Inkjet Utility is available as an Adobe® Acrobat® Portable Document Format (PDF) file on the Starter CD. • Getting started Thank you for product information 3 These manuals came with the printer. Includes the printer driver, Toolbox, Installer Customization utility, electronic copies...
... " and troubleshooting instructions, and provides information about your printer's ink and media usage. A Web-based tool that is not included in this document is running. The HP Inkjet Utility is available as an Adobe® Acrobat® Portable Document Format (PDF) file on the Starter CD. • Getting started Thank you for product information 3 These manuals came with the printer. Includes the printer driver, Toolbox, Installer Customization utility, electronic copies...
HP Business Inkjet 1000 - User Guide
Page 11
... menu runs automatically. The Found New Hardware wizard appears on a locally shared network (Windows). Completing a hardware-first installation Complete the setup using these instructions if you the option to locate the root directory on a locally shared network (Windows). If the CD menu does not run automatically, click Start, click Run, and in the command line box, type the letter of the hardware-first installation process, The Found New...
... menu runs automatically. The Found New Hardware wizard appears on a locally shared network (Windows). Completing a hardware-first installation Complete the setup using these instructions if you the option to locate the root directory on a locally shared network (Windows). If the CD menu does not run automatically, click Start, click Run, and in the command line box, type the letter of the hardware-first installation process, The Found New...
HP Business Inkjet 1000 - User Guide
Page 32
... your printer. The status window displays the printer status. Button Order Supplies Ink Cartridge Information Preferences What clicking the button does Opens a temporary HTML file containing a disclaimer and agreement to HP Business Inkjet 1000, and clicking HP Business Inkjet 1000 Printer Toolbox. Using the Toolbox The Toolbox, which Toolbox messages appear when a printer event occurs. It also gives you step-by-step guidance for basic printing tasks and provides help solving printer problems. After installing your printer, you are connected to the HP...
... your printer. The status window displays the printer status. Button Order Supplies Ink Cartridge Information Preferences What clicking the button does Opens a temporary HTML file containing a disclaimer and agreement to HP Business Inkjet 1000, and clicking HP Business Inkjet 1000 Printer Toolbox. Using the Toolbox The Toolbox, which Toolbox messages appear when a printer event occurs. It also gives you step-by-step guidance for basic printing tasks and provides help solving printer problems. After installing your printer, you are connected to the HP...
HP Business Inkjet 1000 - User Guide
Page 33
... click each button. Printer Services tab The Printer Services tab provides utilities that shows a list of common printer tasks and provides help on your printer. Button myPrintMileage Printer Hardware Printhead health HP Instant Support Register Your Printer How Do I... Prints a demonstration page. Opens a dialog box that shows the printer model, firmware version, and service identification number Opens a dialog box that allows you to help solve them. You can clean and align your printer usage information, including printer usage patterns (ink and media use). Opens...
... click each button. Printer Services tab The Printer Services tab provides utilities that shows a list of common printer tasks and provides help on your printer. Button myPrintMileage Printer Hardware Printhead health HP Instant Support Register Your Printer How Do I... Prints a demonstration page. Opens a dialog box that shows the printer model, firmware version, and service identification number Opens a dialog box that allows you to help solve them. You can clean and align your printer usage information, including printer usage patterns (ink and media use). Opens...
HP Business Inkjet 1000 - User Guide
Page 51
... the power cord is not jammed in the tray and that the media is securely connected from the printheads. • Check that the top cover and printing supplies cover are closed. • Make sure media is loaded correctly in the printer. • Check to make sure that your computer screen. Make sure that all the tape has been removed from your printer. Try turning the printer off and you did not see a steady green light on...
... the power cord is not jammed in the tray and that the media is securely connected from the printheads. • Check that the top cover and printing supplies cover are closed. • Make sure media is loaded correctly in the printer. • Check to make sure that your computer screen. Make sure that all the tape has been removed from your printer. Try turning the printer off and you did not see a steady green light on...
HP Business Inkjet 1000 - User Guide
Page 73
... serial number. (Check the back of the printer software, such as Windows 98 SE. 3. Note how the printer is connected to your system, such as Windows XP. 4. If you have a problem printing from the HP Customer Care Center. If the printer does not print, get the following information before calling. 1. Check the operating system that you are using, such as HP Business Inkjet 1000 Series Version: 2.325.0.0. (To find the printer driver version number, open the printer settings...
... serial number. (Check the back of the printer software, such as Windows 98 SE. 3. Note how the printer is connected to your system, such as Windows XP. 4. If you have a problem printing from the HP Customer Care Center. If the printer does not print, get the following information before calling. 1. Check the operating system that you are using, such as HP Business Inkjet 1000 Series Version: 2.325.0.0. (To find the printer driver version number, open the printer settings...
HP Business Inkjet 1000 - User Guide
Page 88
... troubleshooting 46 USB connection (Mac OS) 10 USB connection (Windows) 7 calibrating color 30, 43 printer 32 cancel button 5, 21 cancelling print jobs 21 capacities input trays 15 output tray 55 trays 15 cards HP Photo Greeting Cards 67 HP Textured Greeting Cards 67 printing 25 sizes supported 14 tray capacities 15 trays supporting 14 cardstock HP Premium Heavyweight Inkjet Paper 67 sizes supported 14 cartridges. See Macintosh AutoCAD drivers 12 auto-duplex unit capacity 15 clearing jams 44 dimensions 77 illustration 6 media types supported 15 minimum margins 16 using 21 weight specifications...
... troubleshooting 46 USB connection (Mac OS) 10 USB connection (Windows) 7 calibrating color 30, 43 printer 32 cancel button 5, 21 cancelling print jobs 21 capacities input trays 15 output tray 55 trays 15 cards HP Photo Greeting Cards 67 HP Textured Greeting Cards 67 printing 25 sizes supported 14 tray capacities 15 trays supporting 14 cardstock HP Premium Heavyweight Inkjet Paper 67 sizes supported 14 cartridges. See Macintosh AutoCAD drivers 12 auto-duplex unit capacity 15 clearing jams 44 dimensions 77 illustration 6 media types supported 15 minimum margins 16 using 21 weight specifications...
HP Business Inkjet 1000 - User Guide
Page 89
...67 HP Bright White Inkjet Paper 65 HP Brochure and Flyer Paper 66 HP ColorFast Photo Paper 66 HP Everyday Photo Paper 66 HP Inkjet Utility calibrating color from 21 feeding problems 55 inserting, troubleshooting 55 loading media 17 locking 32 printing cards and envelopes 25 printing custom-size media 27 printing envelopes 25 installing documentation for paper 4 H hazardous materials in product 82 help online 3 Toolbox 29 See also support; See cards INF files 9 Information tab, Toolbox 30 ink cartridges checking ink level 35 illustration 5 light patterns on control panel 61, 62 non-HP 61 part...
...67 HP Bright White Inkjet Paper 65 HP Brochure and Flyer Paper 66 HP ColorFast Photo Paper 66 HP Everyday Photo Paper 66 HP Inkjet Utility calibrating color from 21 feeding problems 55 inserting, troubleshooting 55 loading media 17 locking 32 printing cards and envelopes 25 printing custom-size media 27 printing envelopes 25 installing documentation for paper 4 H hazardous materials in product 82 help online 3 Toolbox 29 See also support; See cards INF files 9 Information tab, Toolbox 30 ink cartridges checking ink level 35 illustration 5 light patterns on control panel 61, 62 non-HP 61 part...
HP Business Inkjet 1000 - User Guide
Page 90
... printer driver and firmware updates 31 O online help sources 3 Toolbox 29 online purchasing 31, 63 operating environment specifications 78 operating systems documentation 3 system requirements 78 options. trays, input parallel port connecting to 7 print servers. See support Photo Greeting Cards, HP 67 Photo Paper, HP 65, 66 Photo Quality Inkjet Paper, HP 66 photographs, printing 24 ports parallel 7 settings 49 USB 7 PostScript 3 software RIP 77 Index 87 See tray 1; trays; See Windows minimum margins for printheads 5 LCD panel. See HP Jetdirect print servers part numbers...
... printer driver and firmware updates 31 O online help sources 3 Toolbox 29 online purchasing 31, 63 operating environment specifications 78 operating systems documentation 3 system requirements 78 options. trays, input parallel port connecting to 7 print servers. See support Photo Greeting Cards, HP 67 Photo Paper, HP 65, 66 Photo Quality Inkjet Paper, HP 66 photographs, printing 24 ports parallel 7 settings 49 USB 7 PostScript 3 software RIP 77 Index 87 See tray 1; trays; See Windows minimum margins for printheads 5 LCD panel. See HP Jetdirect print servers part numbers...
HP Business Inkjet 1000 - User Guide
Page 91
... support. See media print quality, troubleshooting 51 print speed by model 4 by print mode 77 slow, troubleshooting 49 printer configuration page, printing 47 printer drivers AutoCAD 12 checking for updated 30 copying 12 firmware update notification 31 Linux 12 PCL 3 18, 77 settings 19 system requirements 78 warranty 75 printer languages 77 Printer Services tab, Toolbox 30 printer specifications 77 Printer Status tab, Toolbox 29 printheads aligning 30, 41 checking status 37 cleaning 30, 32, 37, 39 illustration 5 latch 5 light patterns on control panel 61, 62 part numbers 65 replacing...
... support. See media print quality, troubleshooting 51 print speed by model 4 by print mode 77 slow, troubleshooting 49 printer configuration page, printing 47 printer drivers AutoCAD 12 checking for updated 30 copying 12 firmware update notification 31 Linux 12 PCL 3 18, 77 settings 19 system requirements 78 warranty 75 printer languages 77 Printer Services tab, Toolbox 30 printer specifications 77 Printer Status tab, Toolbox 29 printheads aligning 30, 41 checking status 37 cleaning 30, 32, 37, 39 illustration 5 latch 5 light patterns on control panel 61, 62 part numbers 65 replacing...