HP Business Inkjet 1000 - User Guide
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... diagnostic tools Using the Toolbox 29 Printer Status tab 29 Information tab 30 Printer Services tab 30 Using HP Instant Support 31 Using myPrintMileage 31 Using the HP Inkjet Utility 32 Using HP Web Jetadmin 33 Maintaining and troubleshooting Maintaining ink cartridges and printheads 35 Replacing ink cartridges 35 Checking the printheads 37 Cleaning the printheads 37 Contents 1
... diagnostic tools Using the Toolbox 29 Printer Status tab 29 Information tab 30 Printer Services tab 30 Using HP Instant Support 31 Using myPrintMileage 31 Using the HP Inkjet Utility 32 Using HP Web Jetadmin 33 Maintaining and troubleshooting Maintaining ink cartridges and printheads 35 Replacing ink cartridges 35 Checking the printheads 37 Cleaning the printheads 37 Contents 1
HP Business Inkjet 1000 - User Guide
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... situations: • when there is a media jam • when the printer is out of ink cartridges and printheads: a) Printhead light b) Ink Cartridge light c) color indicator lights. Each printhead must be placed in its color-coded slot. Printing supplies lights. Each ink cartridge must be turned If the printed page is printing a manual duplex job and waiting...
... situations: • when there is a media jam • when the printer is out of ink cartridges and printheads: a) Printhead light b) Ink Cartridge light c) color indicator lights. Each printhead must be placed in its color-coded slot. Printing supplies lights. Each ink cartridge must be turned If the printed page is printing a manual duplex job and waiting...
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... problem. Button Order Supplies Ink Cartridge Information Preferences What clicking the button does Opens a temporary HTML file containing a disclaimer and agreement to send your printer, you are connected to the HP website for basic printing tasks and provides help solving printer problems. After installing your information to HP Business Inkjet 1000, and clicking HP Business Inkjet 1000 Printer Toolbox. If you...
... problem. Button Order Supplies Ink Cartridge Information Preferences What clicking the button does Opens a temporary HTML file containing a disclaimer and agreement to send your printer, you are connected to the HP website for basic printing tasks and provides help solving printer problems. After installing your information to HP Business Inkjet 1000, and clicking HP Business Inkjet 1000 Printer Toolbox. If you...
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... information about the support services available for your printer usage information to hp services From the website, you must have used. (myPrintMileage forecasts how many ink cartridges you might use in one year.) • Whether you use more black or color ink. • The average quantity of media you use the myPrintMileage website and...
... information about the support services available for your printer usage information to hp services From the website, you must have used. (myPrintMileage forecasts how many ink cartridges you might use in one year.) • Whether you use more black or color ink. • The average quantity of media you use the myPrintMileage website and...
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... and on the taskbar and clicking Enable or Disable. Displays ink levels in the ink cartridges. • Test. Prints a test page and a configuration page. • Clean. Accesses the HP website to correct problems with tint. • Support. You can find website support information. Select HP Inkjet Utility. Aligns the printheads. • Calibrate Color. Provides access to...
... and on the taskbar and clicking Enable or Disable. Displays ink levels in the ink cartridges. • Test. Prints a test page and a configuration page. • Clean. Accesses the HP website to correct problems with tint. • Support. You can find website support information. Select HP Inkjet Utility. Aligns the printheads. • Calibrate Color. Provides access to...
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... they should not require maintenance except for the color that results from modifying or refilling the ink cartridges, or from the Toolbox. You can check the ink levels from using non-HP ink cartridges, is on. Maintaining ink cartridges and printheads The ink cartridges should , see Calibrating color. • If you need to clear a jam, see Clearing jams. • If...
... they should not require maintenance except for the color that results from modifying or refilling the ink cartridges, or from the Toolbox. You can check the ink levels from using non-HP ink cartridges, is on. Maintaining ink cartridges and printheads The ink cartridges should , see Calibrating color. • If you need to clear a jam, see Clearing jams. • If...
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Turn the printer power on the new cartridge to ensure proper contact after installation. 5. Insert the new ink cartridge into its own color-coded slot. 4. To replace an ink cartridge 1. Remove the ink cartridge that requires replacement by grasping it between your thumb and forefinger and pulling it firmly toward you. 3. Press down firmly on , and then lift the printing supplies cover. 2. Close the printing supplies cover. 36 Maintaining and troubleshooting
Turn the printer power on the new cartridge to ensure proper contact after installation. 5. Insert the new ink cartridge into its own color-coded slot. 4. To replace an ink cartridge 1. Remove the ink cartridge that requires replacement by grasping it between your thumb and forefinger and pulling it firmly toward you. 3. Press down firmly on , and then lift the printing supplies cover. 2. Close the printing supplies cover. 36 Maintaining and troubleshooting
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... shortens the life of the printheads. 4. To clean the printheads from the Toolbox (Windows) or the HP Inkjet Utility (Mac OS). Maintaining ink cartridges and printheads 37 Maintaining and troubleshooting You can check the health of the printheads. Open the Toolbox. 2. To check the printheads using a printer configuration page ...
... shortens the life of the printheads. 4. To clean the printheads from the Toolbox (Windows) or the HP Inkjet Utility (Mac OS). Maintaining ink cartridges and printheads 37 Maintaining and troubleshooting You can check the health of the printheads. Open the Toolbox. 2. To check the printheads using a printer configuration page ...
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...the printhead. CAUTION: Clean the printhead contacts only after you have cleaned the printheads, the printhead contacts might be damaged easily. Lift the ink cartridge cover, and then lift the printhead cover. 3. If lines or dots are compatible with your printer, see Finding supplies part numbers. ...Wait two or three seconds, and then unplug the printer power cord. 4. Maintaining ink cartridges and printheads 39 Maintaining and troubleshooting Lift up and out of the printhead) can be dirty. To clean the printhead contacts 1.
...the printhead. CAUTION: Clean the printhead contacts only after you have cleaned the printheads, the printhead contacts might be damaged easily. Lift the ink cartridge cover, and then lift the printhead cover. 3. If lines or dots are compatible with your printer, see Finding supplies part numbers. ...Wait two or three seconds, and then unplug the printer power cord. 4. Maintaining ink cartridges and printheads 39 Maintaining and troubleshooting Lift up and out of the printhead) can be dirty. To clean the printhead contacts 1.
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... swab with a dampened cotton swab. Clean the contact points in the lock position. 14.Close the printing supplies cover. 15.Close the printhead cover and ink cartridge cover. 16.Wait while the printer initializes the printheads and prints an alignment page. After cleaning, place the printhead on the printhead to dry. 10...
... swab with a dampened cotton swab. Clean the contact points in the lock position. 14.Close the printing supplies cover. 15.Close the printhead cover and ink cartridge cover. 16.Wait while the printer initializes the printheads and prints an alignment page. After cleaning, place the printhead on the printhead to dry. 10...
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...the (resume button) three times. When the alignment procedure is complete, click OK to HP Business Inkjet 1000 Series, and click HP Business Inkjet 1000 Series Toolbox. 2. To align printheads from the HP Inkjet Utility (Mac OS) 1. Aligning the printheads Whenever you can align them from the control ...pattern from the Toolbox (Windows) 1. To align the printheads from the printed page. Open the HP Inkjet Utility and click Calibrate. Maintaining ink cartridges and printheads 41 Maintaining and troubleshooting However, if the appearance of your printed pages indicates that the ...
...the (resume button) three times. When the alignment procedure is complete, click OK to HP Business Inkjet 1000 Series, and click HP Business Inkjet 1000 Series Toolbox. 2. To align printheads from the HP Inkjet Utility (Mac OS) 1. Aligning the printheads Whenever you can align them from the control ...pattern from the Toolbox (Windows) 1. To align the printheads from the printed page. Open the HP Inkjet Utility and click Calibrate. Maintaining ink cartridges and printheads 41 Maintaining and troubleshooting However, if the appearance of your printed pages indicates that the ...
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... printer and that is not selected. Resolving printer problems This section provide solutions to use most often. Unplug the printer and call the HP Customer Care Center. The default printer is the one that Pause Printing is used if you choose the Print command without first specifying which...loaded correctly in the tray and that all the tape has been removed from your computer screen. Check the power • Make sure that the ink cartridges, and printheads are not covered and the printer is in the printer. • Check to print when the printer was off , and then...
... printer and that is not selected. Resolving printer problems This section provide solutions to use most often. Unplug the printer and call the HP Customer Care Center. The default printer is the one that Pause Printing is used if you choose the Print command without first specifying which...loaded correctly in the tray and that all the tape has been removed from your computer screen. Check the power • Make sure that the ink cartridges, and printheads are not covered and the printer is in the printer. • Check to print when the printer was off , and then...
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... page is a problem, open the Printers folder in the Print Settings dialog box. 50 Maintaining and troubleshooting See Replacing ink cartridges. Check that the margin settings for empty ink cartridges • If you are printing black text and a blank page prints, your print settings. Check the color print ...from the printheads • Each new printhead is wide enough • The media width must match the page settings in your black ink cartridge might be empty. Check the printer setup • If the printer selection is missing or incorrect Check the margin settings • ...
... page is a problem, open the Printers folder in the Print Settings dialog box. 50 Maintaining and troubleshooting See Replacing ink cartridges. Check that the margin settings for empty ink cartridges • If you are printing black text and a blank page prints, your print settings. Check the color print ...from the printheads • Each new printhead is wide enough • The media width must match the page settings in your black ink cartridge might be empty. Check the printer setup • If the printer selection is missing or incorrect Check the margin settings • ...
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... on a lint-free cloth. Check the release notes for this problem. Check the printheads and ink cartridges • Replace any clogged or worn printheads or low or empty ink cartridges (See Maintaining ink cartridges and printheads.) Then try to select the correct page orientation. Then try to appear on the ...the application to print again. Turn off if the document size is loaded • Make sure that the media you are using meets HP specifications. (See Selecting print media.) Then try these general steps when you are inside of the printer • The rollers inside wall...
... on a lint-free cloth. Check the release notes for this problem. Check the printheads and ink cartridges • Replace any clogged or worn printheads or low or empty ink cartridges (See Maintaining ink cartridges and printheads.) Then try to select the correct page orientation. Then try to appear on the ...the application to print again. Turn off if the document size is loaded • Make sure that the media you are using meets HP specifications. (See Selecting print media.) Then try these general steps when you are inside of the printer • The rollers inside wall...
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... printing drafts. From your application, open the Toolbox, click the Printer Services tab, and then click Clean Printheads. See Maintaining ink cartridges and printheads. This option is probably out of ink. Check the ink cartridges • When colors are printing Check the printer driver settings • The Print In Grayscale check box might have printed...
... printing drafts. From your application, open the Toolbox, click the Printer Services tab, and then click Clean Printheads. See Maintaining ink cartridges and printheads. This option is probably out of ink. Check the ink cartridges • When colors are printing Check the printer driver settings • The Print In Grayscale check box might have printed...
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...damage to the printer. See Maintaining ink cartridges and printheads. 54 Maintaining and troubleshooting See Aligning the printheads. Lines or dots are automatically aligned when a printhead is replaced. HP does not guarantee or support refilled ink cartridges. Choose different print settings in the... Print Settings dialog box. However, you have not been tampered with. Check the ink cartridges • Make sure that you might ...
...damage to the printer. See Maintaining ink cartridges and printheads. 54 Maintaining and troubleshooting See Aligning the printheads. Lines or dots are automatically aligned when a printhead is replaced. HP does not guarantee or support refilled ink cartridges. Choose different print settings in the... Print Settings dialog box. However, you have not been tampered with. Check the ink cartridges • Make sure that you might ...
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... the rear-access panel or the optional auto-duplex unit installed. • Make sure that all of the printheads and ink cartridges are installed. • Make sure the printheads and ink cartridges are on . If you are using a Macintosh computer, it must be running Internet Explorer 4.0 or later. 56 Maintaining...printheads. • Make sure that all of the printheads are in their correct, color-coded slot. • Make sure that all of the ink cartridges are in their correct, color-coded slot. • Make sure that all of these items. Hardware installation issues • Make sure the power...
... the rear-access panel or the optional auto-duplex unit installed. • Make sure that all of the printheads and ink cartridges are installed. • Make sure the printheads and ink cartridges are on . If you are using a Macintosh computer, it must be running Internet Explorer 4.0 or later. 56 Maintaining...printheads. • Make sure that all of the printheads are in their correct, color-coded slot. • Make sure that all of the ink cartridges are in their correct, color-coded slot. • Make sure that all of these items. Hardware installation issues • Make sure the power...
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... light 5. Explanation and recommended action The printer is off or processing a print job, or a print job has been cancelled. • No action is turning on . Ink cartridge light 4. The printer is required. 59 Color indicator lights 6. Cancel button 7. The Power light is required. Power button 2. Resume button 8. The Power light blinks.
... light 5. Explanation and recommended action The printer is off or processing a print job, or a print job has been cancelled. • No action is turning on . Ink cartridge light 4. The printer is required. 59 Color indicator lights 6. Cancel button 7. The Power light is required. Power button 2. Resume button 8. The Power light blinks.
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... Power light blinks and The printhead latch is not installed. The Printhead light, a color One or more of the ink cartridges indicator light, and the Resume needs attention. The Ink Cartridge light, a color One or more of paper. • Load paper and then press the (resume button). The ... action The Power light is on . • Reinstall the printheads and try to print. • If the error persists, replace the ink cartridge or cartridges indicated. It is on . light are on again. See Cleaning the printhead contacts. • If the error persists, replace the printhead...
... Power light blinks and The printhead latch is not installed. The Printhead light, a color One or more of the ink cartridges indicator light, and the Resume needs attention. The Ink Cartridge light, a color One or more of paper. • Load paper and then press the (resume button). The ... action The Power light is on . • Reinstall the printheads and try to print. • If the error persists, replace the ink cartridge or cartridges indicated. It is on . light are on again. See Cleaning the printhead contacts. • If the error persists, replace the printhead...
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... lights reference Light pattern Light description Explanation and recommended action The Ink Cartridge light blinks, and one or An ink cartridge is installed. An ink cartridge is low on A non-HP ink cartridge is out of ink and must be replaced soon. • Press the (resume button) to use a non-HP ink cartridge, press and hold down the (power button) and press the...
... lights reference Light pattern Light description Explanation and recommended action The Ink Cartridge light blinks, and one or An ink cartridge is installed. An ink cartridge is low on A non-HP ink cartridge is out of ink and must be replaced soon. • Press the (resume button) to use a non-HP ink cartridge, press and hold down the (power button) and press the...
