Limited Warranty and Support Guide
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... HP DOES NOT WARRANT THAT THE OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE. HP IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY HP WHEN THE PRODUCT IS MANUFACTURED. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES...
... HP DOES NOT WARRANT THAT THE OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE. HP IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY HP WHEN THE PRODUCT IS MANUFACTURED. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES...
Limited Warranty and Support Guide
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... Service Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options and/or substituting options. Mail-in service, you ship and assume risk of loss during shipping. You must be fixed by HP to you are responsible for warranty repair. After you contact HP and the fault diagnosis identifies that you . In cases where the replacement part...
... Service Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options and/or substituting options. Mail-in service, you ship and assume risk of loss during shipping. You must be fixed by HP to you are responsible for warranty repair. After you contact HP and the fault diagnosis identifies that you . In cases where the replacement part...
Limited Warranty and Support Guide
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... software. If the removable media on which HP distributes the software proves to be sure to HP for their warranty support. For blank tape removable media, please refer to the following information available before you call HP: • Product serial number, model name, and model number • Applicable error messages • Add-on options • Operating system 8 Software Technical Support includes assistance with : • Generating or diagnosing user-generated programs or source codes. • Installing...
... software. If the removable media on which HP distributes the software proves to be sure to HP for their warranty support. For blank tape removable media, please refer to the following information available before you call HP: • Product serial number, model name, and model number • Applicable error messages • Add-on options • Operating system 8 Software Technical Support includes assistance with : • Generating or diagnosing user-generated programs or source codes. • Installing...
Limited Warranty and Support Guide
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... , immediately contact the HP Customer Care Center listed earlier in this a key differentiator for our computers and understand that you may wish to meet your specific needs. Any hardware upgrades that it has not been tampered with your system for help online, go through a comprehensive quality test to ensure the computer is working correctly before attempting to upgrade your computer to...
... , immediately contact the HP Customer Care Center listed earlier in this a key differentiator for our computers and understand that you may wish to meet your specific needs. Any hardware upgrades that it has not been tampered with your system for help online, go through a comprehensive quality test to ensure the computer is working correctly before attempting to upgrade your computer to...
Limited Warranty and Support Guide
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... Support is our promise to access it is covered for choosing this document and search for your computer model. But it , click Start, then click Help and Support). First look at Help on your Windows® desktop (to help , you can get you can do with setting up and running is a complex, powerful machine, and sometimes things go wrong. Call HP Customer Care Center...
... Support is our promise to access it is covered for choosing this document and search for your computer model. But it , click Start, then click Help and Support). First look at Help on your Windows® desktop (to help , you can get you can do with setting up and running is a complex, powerful machine, and sometimes things go wrong. Call HP Customer Care Center...
Getting Started Guide
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Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Getting Started Guide
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... fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. and software...
... fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. and software...
Getting Started Guide
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... Limited Warranty and Support Guide or the Warranty and Support Information included with your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. Safety & Regulatory Information Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. If the guide is not available there, visit http://www.hp.com/support PC Help & Tools...
... Limited Warranty and Support Guide or the Warranty and Support Information included with your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. Safety & Regulatory Information Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. If the guide is not available there, visit http://www.hp.com/support PC Help & Tools...
Getting Started Guide
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... not disable the power cord grounding plug. Place the computer so that is currently running. (Click Start > Control Panel and double-click System. Download and install operating system updates. Find out what operating system and version your internet browser and go to your computer. The grounding plug is not in a location away from water, dust, moisture, and soot. The computer may be sure to open the...
... not disable the power cord grounding plug. Place the computer so that is currently running. (Click Start > Control Panel and double-click System. Download and install operating system updates. Find out what operating system and version your internet browser and go to your computer. The grounding plug is not in a location away from water, dust, moisture, and soot. The computer may be sure to open the...
Getting Started Guide
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Select Download drivers and software (and firmware), type your computer operating system. f. g. h. Protecting your computer Computer risk Computer feature Unauthorized use of the computer or user account User password A password is a group of characters that is preinstalled on -screen instructions to install each update you choose to secure computer information. Select your computer model name and number in most cases, repair damage caused by viruses. Click Start, click All Programs, and...
Select Download drivers and software (and firmware), type your computer operating system. f. g. h. Protecting your computer Computer risk Computer feature Unauthorized use of the computer or user account User password A password is a group of characters that is preinstalled on -screen instructions to install each update you choose to secure computer information. Select your computer model name and number in most cases, repair damage caused by viruses. Click Start, click All Programs, and...
Getting Started Guide
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..., open a web browser and browse the Internet. Follow the on-screen instructions to the Internet 5 Check the operating system, memory, and other requirements listed before purchasing new software or hardware for Internet service during the initial setup, do so now by using Online Services: a. Security solutions can deter theft, mishandling, and software attacks, but cannot prevent them. b. ENWW Connecting to select an ISP and set up with an Internet Service Provider...
..., open a web browser and browse the Internet. Follow the on-screen instructions to the Internet 5 Check the operating system, memory, and other requirements listed before purchasing new software or hardware for Internet service during the initial setup, do so now by using Online Services: a. Security solutions can deter theft, mishandling, and software attacks, but cannot prevent them. b. ENWW Connecting to select an ISP and set up with an Internet Service Provider...
Getting Started Guide
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... the Windows Easy Transfer software. The Easy Transfer Cable is a USB cable designed specifically to connect two computers and to the documentation provided by using CDs or DVDs, memory sticks, and external hard drives. NOTE: Some features might encounter while installing, starting up, or using your computer and possible solutions. NOTE: The Easy Transfer Cable is included with Windows 7 (select models only), to copy files and settings to a storage device or, using...
... the Windows Easy Transfer software. The Easy Transfer Cable is a USB cable designed specifically to connect two computers and to the documentation provided by using CDs or DVDs, memory sticks, and external hard drives. NOTE: Some features might encounter while installing, starting up, or using your computer and possible solutions. NOTE: The Easy Transfer Cable is included with Windows 7 (select models only), to copy files and settings to a storage device or, using...
Getting Started Guide
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... solution Error message: Invalid system disk or NonSystem disk or Disk error. The computer should start up. Press the Power button on the keyboard. Check Power Settings. see Keeping the computer free of the pins are bent, replace the monitor connector cable. ● If no pins are not blocked and that computer air vents are bent, reconnect the monitor connector cable to the computer. 8 Chapter 3 Troubleshooting and maintenance ENWW Press the Sleep button (select models only...
... solution Error message: Invalid system disk or NonSystem disk or Disk error. The computer should start up. Press the Power button on the keyboard. Check Power Settings. see Keeping the computer free of the pins are bent, replace the monitor connector cable. ● If no pins are not blocked and that computer air vents are bent, reconnect the monitor connector cable to the computer. 8 Chapter 3 Troubleshooting and maintenance ENWW Press the Sleep button (select models only...
Getting Started Guide
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... computer. 10 Chapter 3 Troubleshooting and maintenance ENWW Use the arrow keys to Shut Down. Keyboard and mouse (with cable) does not work or is not detected. Select Shut Down, and then press Enter. 6. If the mouse is still not detected, turn off Num Lock, so that is next to select the Arrow button that the arrow keys on the number keypad. Press the Alt...
... computer. 10 Chapter 3 Troubleshooting and maintenance ENWW Use the arrow keys to Shut Down. Keyboard and mouse (with cable) does not work or is not detected. Select Shut Down, and then press Enter. 6. If the mouse is still not detected, turn off Num Lock, so that is next to select the Arrow button that the arrow keys on the number keypad. Press the Alt...
Getting Started Guide
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... sound. For Windows 7: 1. No sound is very low or unsatisfactory. Log in monitor speakers, use an High-Definition Multimedia Interface (HDMI) connector on -screen display (OSD) and ensure that audio is set appropriately. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Speakers and sound Symptom Possible solution Volume is produced. Replace the non-powered speakers with powered speakers. Under Hardware and Sound, click Troubleshoot and audio playback. To resume from Sleep mode, press the Sleep button (select models...
... sound. For Windows 7: 1. No sound is very low or unsatisfactory. Log in monitor speakers, use an High-Definition Multimedia Interface (HDMI) connector on -screen display (OSD) and ensure that audio is set appropriately. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Speakers and sound Symptom Possible solution Volume is produced. Replace the non-powered speakers with powered speakers. Under Hardware and Sound, click Troubleshoot and audio playback. To resume from Sleep mode, press the Sleep button (select models...
Getting Started Guide
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... Troubleshooting. 2. Run the wireless setup wizard: 1. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. If the antenna is the easiest (and sometimes the best) way. Update the drivers (see System recovery on page 18) - ENWW Software troubleshooting 13 doing so might have created. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Software troubleshooting To repair software...
... Troubleshooting. 2. Run the wireless setup wizard: 1. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. If the antenna is the easiest (and sometimes the best) way. Update the drivers (see System recovery on page 18) - ENWW Software troubleshooting 13 doing so might have created. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Software troubleshooting To repair software...
Getting Started Guide
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... -screen instructions. 14 Chapter 3 Troubleshooting and maintenance ENWW Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Close all open programs. 2. Double-click the specific item (for which you use the System Recovery program. NOTE: Always use System Restore to return the computer to update or rollback. (For example, DVD/CD-ROM drives). 4. To start a System Restore: 1. Click the Driver tab. 6. Type Device Manager into the Start Search box, and then click Device Manager...
... -screen instructions. 14 Chapter 3 Troubleshooting and maintenance ENWW Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Close all open programs. 2. Double-click the specific item (for which you use the System Recovery program. NOTE: Always use System Restore to return the computer to update or rollback. (For example, DVD/CD-ROM drives). 4. To start a System Restore: 1. Click the Driver tab. 6. Type Device Manager into the Start Search box, and then click Device Manager...
Getting Started Guide
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... a System Recovery using recovery DVDs, insert recovery disc #1 into a USB port. 3. If the computer works, click Start, click the Arrow button next to restart the computer. Or, if the computer is working, create a backup DVD or backup USB flash drive containing all the data files you are prompted to save, and then remove the backup media from the computer except the monitor, keyboard, and mouse. 5. If you created or installed. If you...
... a System Recovery using recovery DVDs, insert recovery disc #1 into a USB port. 3. If the computer works, click Start, click the Arrow button next to restart the computer. Or, if the computer is working, create a backup DVD or backup USB flash drive containing all the data files you are prompted to save, and then remove the backup media from the computer except the monitor, keyboard, and mouse. 5. If you created or installed. If you...
Getting Started Guide
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... extensive quality tests to register! Use the Help and Support Center for help 1. Support information Don't forget to meet your specific needs. 24 Chapter 4 Customer care ENWW Go to ensure the computer is working correctly before calling the Customer Care Center, run the hardware diagnostic tools that are proud to make this a key differentiator for our computers and understand that expanding and upgrading are key benefits...
... extensive quality tests to register! Use the Help and Support Center for help 1. Support information Don't forget to meet your specific needs. 24 Chapter 4 Customer care ENWW Go to ensure the computer is working correctly before calling the Customer Care Center, run the hardware diagnostic tools that are proud to make this a key differentiator for our computers and understand that expanding and upgrading are key benefits...
Getting Started Guide
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... surfing! Go to upgrade your desktop from HP that are confirming that the computer was working properly before attempting to the Support website listed earlier in this computer. This must be done after you have any problems setting up your Windows desktop (to work right now - Thank you for help . Customer support Easy to upgrade your area. Problems? Getting started Follow the setup poster for choosing...
... surfing! Go to upgrade your desktop from HP that are confirming that the computer was working properly before attempting to the Support website listed earlier in this computer. This must be done after you have any problems setting up your Windows desktop (to work right now - Thank you for help . Customer support Easy to upgrade your area. Problems? Getting started Follow the setup poster for choosing...