Setup and Support Guide
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... Customizable buttons 10 Button Settings button 11 Copy buttons...11 Scan Document To buttons 12 Power Save button 12 Cancel button...12 3 Other scanner materials 13 Scanning software CDs 13 Film templates...16 Customizable button labels 17 How to remove the automatic document feeder (ADF 17 4 Where to get additional information 19 Windows...19 Macintosh...19 5 Care and maintenance 20 6 Troubleshooting 21 Installation dialog box does not display (Windows 21 Scanner error messages 21 Other sources for help 21 Scanner does not work after installation 21 7 Product support...
... Customizable buttons 10 Button Settings button 11 Copy buttons...11 Scan Document To buttons 12 Power Save button 12 Cancel button...12 3 Other scanner materials 13 Scanning software CDs 13 Film templates...16 Customizable button labels 17 How to remove the automatic document feeder (ADF 17 4 Where to get additional information 19 Windows...19 Macintosh...19 5 Care and maintenance 20 6 Troubleshooting 21 Installation dialog box does not display (Windows 21 Scanner error messages 21 Other sources for help 21 Scanner does not work after installation 21 7 Product support...
Setup and Support Guide
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... use these buttons have no function. 10 HP Scanjet 8300 series For information about the scanner buttons than is provided in this chapter, see Where to a folder for a scan, and configure some scanner settings. 1 2 3 1 Power Save button 2 Customizable buttons 3 Copy buttons 4 Scan Document To buttons 5 Button Settings button 6 Cancel button 4 56 Depending on page 19. Customizable buttons The customizable buttons are not installed on a Windows computer, these buttons to automate your most frequent scanning tasks, such as: ● Scan a document to a searchable PDF ●...
... use these buttons have no function. 10 HP Scanjet 8300 series For information about the scanner buttons than is provided in this chapter, see Where to a folder for a scan, and configure some scanner settings. 1 2 3 1 Power Save button 2 Customizable buttons 3 Copy buttons 4 Scan Document To buttons 5 Button Settings button 6 Cancel button 4 56 Depending on page 19. Customizable buttons The customizable buttons are not installed on a Windows computer, these buttons to automate your most frequent scanning tasks, such as: ● Scan a document to a searchable PDF ●...
Setup and Support Guide
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...Settings button to view and change the settings for the scanner buttons, including the four customizable buttons. Setup and Support Guide 11 Otherwise, press the Button Settings button to quickly copy documents and images. Copy buttons You can also specify how many copies to make the copies black-and-white or color. Windows If both HP Smart Document Scan Software and HP Photosmart Software are installed on the computer. You can use the Button Settings button to make and whether to open the HP Photosmart Software Button Settings dialog box or HP Smart Document Scan Software...
...Settings button to view and change the settings for the scanner buttons, including the four customizable buttons. Setup and Support Guide 11 Otherwise, press the Button Settings button to quickly copy documents and images. Copy buttons You can also specify how many copies to make the copies black-and-white or color. Windows If both HP Smart Document Scan Software and HP Photosmart Software are installed on the computer. You can use the Button Settings button to make and whether to open the HP Photosmart Software Button Settings dialog box or HP Smart Document Scan Software...
Setup and Support Guide
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... scanner. Macintosh Use the Scan Document To button to send a scan to cancel a series of the front panel scan buttons to a software program. English Chapter 2 Scan Document To buttons Windows If HP Photosmart Software is installed on the computer, you can select a scan profile to turn the lamp back on the computer, you can use . When you can press the Scan Document To button to open HP Smart Document Scan Software so that you are scanning from the ADF. 12 HP Scanjet 8300 series Power Save button Press the Power Save button...
... scanner. Macintosh Use the Scan Document To button to send a scan to cancel a series of the front panel scan buttons to a software program. English Chapter 2 Scan Document To buttons Windows If HP Photosmart Software is installed on the computer, you can select a scan profile to turn the lamp back on the computer, you can use . When you can press the Scan Document To button to open HP Smart Document Scan Software so that you are scanning from the ADF. 12 HP Scanjet 8300 series Power Save button Press the Power Save button...
Setup and Support Guide
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...; Button Settings Utility help: If HP Smart Document Scan Software is installed on the computer, you can use the Button Settings Utility help . Macintosh Macintosh users can refer to these additional sources of information: ● HP Scanjet 8300 series User Guide: The scanner user guide provides the information you can print all or parts of it . After HP Scan Pro opens, click Help in the Dock, and then click the Help button. ● HP Scan Pro help , double-click the HP Solution Center icon on the Button Settings Utility dialog box. Setup and Support Guide...
...; Button Settings Utility help: If HP Smart Document Scan Software is installed on the computer, you can use the Button Settings Utility help . Macintosh Macintosh users can refer to these additional sources of information: ● HP Scanjet 8300 series User Guide: The scanner user guide provides the information you can print all or parts of it . After HP Scan Pro opens, click Help in the Dock, and then click the Help button. ● HP Scan Pro help , double-click the HP Solution Center icon on the Button Settings Utility dialog box. Setup and Support Guide...
Setup and Support Guide
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...; If the power cable is connected to fix the problem. For more troubleshooting help For more information, see one of the scanner is in that the power switch on page 19. Right-click the HP CD icon, and then click Explore. 3. Double-click the setup.exe file. Check the cables Verify that the cable connections are in the scanner user guide. Other sources for help with the scanner. Try the following messages displayed on the...
...; If the power cable is connected to fix the problem. For more troubleshooting help For more information, see one of the scanner is in that the power switch on page 19. Right-click the HP CD icon, and then click Explore. 3. Double-click the setup.exe file. Check the cables Verify that the cable connections are in the scanner user guide. Other sources for help with the scanner. Try the following messages displayed on the...
Setup and Support Guide
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... the HP scanning software (Windows) If checking the scanner cable connections did not solve the problem, the problem might have occurred because of currently installed programs is removed, unplug the scanner from the computer. 2. Windows XP: Click Start, and then click Control Panel. - Windows 98SE, Me, or 2000: Click Start, point to install the HP scanning software. 10. Select HP Scanjet Scanner Drivers 6.0, and then click Remove or Change/ Remove. 5. After the HP scanning software is displayed. 4. Follow the onscreen instructions to Settings, and then click Control Panel...
... the HP scanning software (Windows) If checking the scanner cable connections did not solve the problem, the problem might have occurred because of currently installed programs is removed, unplug the scanner from the computer. 2. Windows XP: Click Start, and then click Control Panel. - Windows 98SE, Me, or 2000: Click Start, point to install the HP scanning software. 10. Select HP Scanjet Scanner Drivers 6.0, and then click Remove or Change/ Remove. 5. After the HP scanning software is displayed. 4. Follow the onscreen instructions to Settings, and then click Control Panel...
User Guide
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... settings 41 8 Configure the scanner customizable buttons 42 Open the HP Button Settings Utility 42 Configure buttons tab 42 General info tab ...43 9 Care and maintenance 45 Order maintenance and scanning supplies 45 Clean the scanner glass 45 Clean the transparent materials adapter (TMA 46 Clean and maintain the automatic document feeder (ADF 46 10 Troubleshooting 50 Scanner initialization or hardware problems 50 Scanner operation problems 51 Scanner buttons are not working correctly 53 Slides, negatives, and TMA issues 55 Automatic document feeder (ADF) problems 56 User Guide...
... settings 41 8 Configure the scanner customizable buttons 42 Open the HP Button Settings Utility 42 Configure buttons tab 42 General info tab ...43 9 Care and maintenance 45 Order maintenance and scanning supplies 45 Clean the scanner glass 45 Clean the transparent materials adapter (TMA 46 Clean and maintain the automatic document feeder (ADF 46 10 Troubleshooting 50 Scanner initialization or hardware problems 50 Scanner operation problems 51 Scanner buttons are not working correctly 53 Slides, negatives, and TMA issues 55 Automatic document feeder (ADF) problems 56 User Guide...
User Guide
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... can print if you need more information about configuring the customizable buttons, see the printed Setup and Support Guide that you must install HP Photosmart Software or HP Solution Center on the scanner front panel to start a scan, select a destination for a scan, and configure some scanner settings. 1 Power Save button 2 Customizable buttons (1, 2, 3, and 4) 3 Copy buttons 4 LCD display and Scan Document To buttons 5 Button Settings button 6 Cancel button Customizable button labels Use the customizable button labels included with the scanner to another object in the scanner working...
... can print if you need more information about configuring the customizable buttons, see the printed Setup and Support Guide that you must install HP Photosmart Software or HP Solution Center on the scanner front panel to start a scan, select a destination for a scan, and configure some scanner settings. 1 Power Save button 2 Customizable buttons (1, 2, 3, and 4) 3 Copy buttons 4 LCD display and Scan Document To buttons 5 Button Settings button 6 Cancel button Customizable button labels Use the customizable button labels included with the scanner to another object in the scanner working...
User Guide
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..., scanner model, lamp on the computer, click the HP Photosmart Studio icon in the Dock, click Help in the toolbar menu. HP Smart Document Scan Software help Click the HP Device Manager icon in the toolbar menu. Other programs For help Use the Configure buttons tab to find information about the status of additional information: HP Device Manager help If HP Smart Document Scan Software is installed on the computer, double-click the HP Solution Center icon on the computer. HP Button Settings Utility help with...
..., scanner model, lamp on the computer, click the HP Photosmart Studio icon in the Dock, click Help in the toolbar menu. HP Smart Document Scan Software help Click the HP Device Manager icon in the toolbar menu. Other programs For help Use the Configure buttons tab to find information about the status of additional information: HP Device Manager help If HP Smart Document Scan Software is installed on the computer, double-click the HP Solution Center icon on the computer. HP Button Settings Utility help with...
User Guide
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... HP Scanjet 8300 series Macintosh Use the Button Settings button to work with scanner button settings. Click Scanner Buttons to open the Button Settings Utility. Power Save button When not using the scanner, press the Power Save button to open the HP Scanjet Scanner pane within System Preferences. For more information, see Configure the scanner customizable buttons. Button Settings button Windows HP software installed Function on and begin scanning again, just press one of the following: ● HP Smart Document Scan Software ● HP Photosmart Software (including HP...
... HP Scanjet 8300 series Macintosh Use the Button Settings button to work with scanner button settings. Click Scanner Buttons to open the Button Settings Utility. Power Save button When not using the scanner, press the Power Save button to open the HP Scanjet Scanner pane within System Preferences. For more information, see Configure the scanner customizable buttons. Button Settings button Windows HP software installed Function on and begin scanning again, just press one of the following: ● HP Smart Document Scan Software ● HP Photosmart Software (including HP...
User Guide
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... Scan from the HP scanning software (Windows) ● Scan from the HP scanning software (Macintosh) Scan from the scanner front panel buttons Use the front panel buttons on the scanner for certain behaviors. On the desktop, double-click the HP Solution Center icon. 20 HP Scanjet 8300 series 3 How to start a scan from one of the following programs: ● HP Smart Document Scan Software ● HP Solution Center ● HP Photosmart Software Scan from HP Smart Document Scan Software Use the HP Smart Document Scan Software to scan documents. 1. Depending on what software is installed...
... Scan from the HP scanning software (Windows) ● Scan from the HP scanning software (Macintosh) Scan from the scanner front panel buttons Use the front panel buttons on the scanner for certain behaviors. On the desktop, double-click the HP Solution Center icon. 20 HP Scanjet 8300 series 3 How to start a scan from one of the following programs: ● HP Smart Document Scan Software ● HP Solution Center ● HP Photosmart Software Scan from HP Smart Document Scan Software Use the HP Smart Document Scan Software to scan documents. 1. Depending on what software is installed...
User Guide
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... sized pages face-up in the document input tray, with the first page on the computer and the computer operating system. ● Scan with the automatic document feeder (ADF) ● Scan a document for editable text ● Scan a document as an image ● Scan a document to a PDF Scan with the automatic document feeder (ADF) This section explains how to use the automatic document feeder (ADF) for the HP Scanjet 8300 series scanner. ● Choose acceptable paper for the ADF ● Load originals in the ADF ● Scan one-sided documents...
... sized pages face-up in the document input tray, with the first page on the computer and the computer operating system. ● Scan with the automatic document feeder (ADF) ● Scan a document for editable text ● Scan a document as an image ● Scan a document to a PDF Scan with the automatic document feeder (ADF) This section explains how to use the automatic document feeder (ADF) for the HP Scanjet 8300 series scanner. ● Choose acceptable paper for the ADF ● Load originals in the ADF ● Scan one-sided documents...
User Guide
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... scanner customizable buttons. Windows users can configure these buttons. Configure buttons tab Configure the customizable buttons for these buttons to work with HP Photosmart Software or HP Smart Document Scan Software, if both HP scanning programs are installed on the computer, the buttons default to working with that program. ● Open the HP Button Settings Utility ● Configure buttons tab ● General info tab Open the HP Button Settings Utility Use the HP Button Settings Utility to scan that you can change the scan settings, such as scan resolution and color management...
... scanner customizable buttons. Windows users can configure these buttons. Configure buttons tab Configure the customizable buttons for these buttons to work with HP Photosmart Software or HP Smart Document Scan Software, if both HP scanning programs are installed on the computer, the buttons default to working with that program. ● Open the HP Button Settings Utility ● Configure buttons tab ● General info tab Open the HP Button Settings Utility Use the HP Button Settings Utility to scan that you can change the scan settings, such as scan resolution and color management...
User Guide
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... see support and troubleshooting information, and then enter the scanner product name and model number. Avoid isopropyl alcohol because it can be transferred to the glass. If too much glass cleaner is applied, the cleaner could leak under the glass and damage the scanner. 4. User Guide 45 You should include cleaning the scanner glass, the transparent materials adapter (TMA), and the automatic document feeder (ADF). Open the scanner lid. 3. Note For instructions...
... see support and troubleshooting information, and then enter the scanner product name and model number. Avoid isopropyl alcohol because it can be transferred to the glass. If too much glass cleaner is applied, the cleaner could leak under the glass and damage the scanner. 4. User Guide 45 You should include cleaning the scanner glass, the transparent materials adapter (TMA), and the automatic document feeder (ADF). Open the scanner lid. 3. Note For instructions...
User Guide
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...see the help for the HP scanning program that connects the scanner to use the scanner, use the following procedure: 1. Ensure that both the USB cable and power cable are not working correctly If the scanner stops scanning, follow these steps. A cable might need to get additional information. Close the scanning software, if it is open. 2. If the problem continues, proceed with the scanner, transparent materials adapter (TMA), and automatic document feeder (ADF). ● Scanner initialization or hardware problems ● Scanner operation problems ● Scanner buttons are...
...see the help for the HP scanning program that connects the scanner to use the scanner, use the following procedure: 1. Ensure that both the USB cable and power cable are not working correctly If the scanner stops scanning, follow these steps. A cable might need to get additional information. Close the scanning software, if it is open. 2. If the problem continues, proceed with the scanner, transparent materials adapter (TMA), and automatic document feeder (ADF). ● Scanner initialization or hardware problems ● Scanner operation problems ● Scanner buttons are...
User Guide
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... contact with lamp settings. 4. If the resulting scanned image is turned ON. ● The scanner may have been unplugged. Reset the resolution to provide the best balance between image quality and file size. 52 HP Scanjet 8300 series The scanner software automatically selects the resolution to a lower level. Click Information and Settings, and then click Scanner preferences. You can set too high. Scanner does not scan right away Make sure the power switch on...
... contact with lamp settings. 4. If the resulting scanned image is turned ON. ● The scanner may have been unplugged. Reset the resolution to provide the best balance between image quality and file size. 52 HP Scanjet 8300 series The scanner software automatically selects the resolution to a lower level. Click Information and Settings, and then click Scanner preferences. You can set too high. Scanner does not scan right away Make sure the power switch on...
User Guide
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... HP scanning software CD to install the program. For more information, see HP Solution Center. ● Click Start, point to Programs or All Programs, point to HP, point to Scanjet, point to Settings, and then click Control Panel. 2. From the Scanner events list, select Scan Document button press. - An unexpected program opens when a customizable button is not installed, then use the HP Button Settings Utility to configure the buttons for HP Smart Document Scan Software. Windows XP: Click Start, and then click Control Panel. - Chapter 10 Buttons do not work...
... HP scanning software CD to install the program. For more information, see HP Solution Center. ● Click Start, point to Programs or All Programs, point to HP, point to Scanjet, point to Settings, and then click Control Panel. 2. From the Scanner events list, select Scan Document button press. - An unexpected program opens when a customizable button is not installed, then use the HP Button Settings Utility to configure the buttons for HP Smart Document Scan Software. Windows XP: Click Start, and then click Control Panel. - Chapter 10 Buttons do not work...
User Guide
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... help , install the ADF Roller Replacement kit. Open the ADF lid and then close it in the ADF. Use the following procedure to replace the separation pad. The bottom of paper in the input tray. - Check that the originals are on . - Clean the scanner glass. For more information, see Use the cleaning cloth in the software to ensure that the ADF has at least two pieces of the scanned image is fully closed. User Guide...
... help , install the ADF Roller Replacement kit. Open the ADF lid and then close it in the ADF. Use the following procedure to replace the separation pad. The bottom of paper in the input tray. - Check that the originals are on . - Clean the scanner glass. For more information, see Use the cleaning cloth in the software to ensure that the ADF has at least two pieces of the scanned image is fully closed. User Guide...
User Guide
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If the ADF frequently jams or misfeeds paper, then replace the feed-roller assembly. Contact HP Support For support contact information, see General info tab. Use the HP Button Settings Utility to keep track of the ADF scan count. To obtain an ADF Roller Replacement kit, visit www.hp.com. HP recommends that came with the scanner. Replace the feed-roller assembly You can find the feed-roller assembly under the ADF lid. User Guide 61 For more information, see the printed Setup and Support Guide that you replace the feed-roller assembly every 100,000 scans.
If the ADF frequently jams or misfeeds paper, then replace the feed-roller assembly. Contact HP Support For support contact information, see General info tab. Use the HP Button Settings Utility to keep track of the ADF scan count. To obtain an ADF Roller Replacement kit, visit www.hp.com. HP recommends that came with the scanner. Replace the feed-roller assembly You can find the feed-roller assembly under the ADF lid. User Guide 61 For more information, see the printed Setup and Support Guide that you replace the feed-roller assembly every 100,000 scans.