Wired/Wireless Networking Guide
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... your HP Officejet/Officejet Pro device to see lights, there might be a problem with the router, the Ethernet cable, or your network To check a wired (Ethernet) connection Many computers have indicator lights beside the port where the Ethernet cable from the HP device control panel: HP Officejet 6000 Printer Series On the HP device's control panel, press and hold the ( ) Wireless...
... your HP Officejet/Officejet Pro device to see lights, there might be a problem with the router, the Ethernet cable, or your network To check a wired (Ethernet) connection Many computers have indicator lights beside the port where the Ethernet cable from the HP device control panel: HP Officejet 6000 Printer Series On the HP device's control panel, press and hold the ( ) Wireless...
Wired/Wireless Networking Guide
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... to a wireless network, print the device's Network Configuration Page: HP Officejet 6000 Press ( ) Wireless button. If you are able to Not Connected. Run the Wireless Network Test...HP device. To check a wireless connection 1. Click the AirPort icon in setting up your network or the router manufacturer as your computer, you can access the embedded Web server (EWS) 8 Solving wireless (802.11) problems...panel, press the Setup ( ) button. A. Printer Series HP Officejet 6500 a. b. HP Officejet Pro Press ( ) Wireless button. 8000 Printer Series After the page has been printed, check the...
... to a wireless network, print the device's Network Configuration Page: HP Officejet 6000 Press ( ) Wireless button. If you are able to Not Connected. Run the Wireless Network Test...HP device. To check a wireless connection 1. Click the AirPort icon in setting up your network or the router manufacturer as your computer, you can access the embedded Web server (EWS) 8 Solving wireless (802.11) problems...panel, press the Setup ( ) button. A. Printer Series HP Officejet 6500 a. b. HP Officejet Pro Press ( ) Wireless button. 8000 Printer Series After the page has been printed, check the...
Wired/Wireless Networking Guide
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... click Printers or Printers and Faxes. - If you are still having problems using a proxy server in the window that the symptoms persist as it . To access the EWS On your firewall might be interfering. Make sure the HP Officejet/Officejet Pro device...Printer Online. • If the HP device is blocking communication If you cannot access the EWS and are able to access the EWS but find that appears, click Start Jobs. Click Start, point to the next section regarding firewalls. 3. If you have active connections to access the EWS. Solving wireless (802.11) problems...
... click Printers or Printers and Faxes. - If you are still having problems using a proxy server in the window that the symptoms persist as it . To access the EWS On your firewall might be interfering. Make sure the HP Officejet/Officejet Pro device...Printer Online. • If the HP device is blocking communication If you cannot access the EWS and are able to access the EWS but find that appears, click Start Jobs. Click Start, point to the next section regarding firewalls. 3. If you have active connections to access the EWS. Solving wireless (802.11) problems...
Wired/Wireless Networking Guide
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... there might be a problem with a checkmark. On the Windows taskbar, click Start, select Programs or All Programs, select HP, select the folder for a port in the Printers or Printers and Faxes folder is connected wirelessly and select Set as the default printer driver (Windows only) If... you are able to the checkmark. 3. If you have difficulties printing or connecting to use the HP device over the network, your HP Officejet/Officejet Pro device using the HP...
... there might be a problem with a checkmark. On the Windows taskbar, click Start, select Programs or All Programs, select HP, select the folder for a port in the Printers or Printers and Faxes folder is connected wirelessly and select Set as the default printer driver (Windows only) If... you are able to the checkmark. 3. If you have difficulties printing or connecting to use the HP device over the network, your HP Officejet/Officejet Pro device using the HP...
Wired/Wireless Networking Guide
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... firewall documentation on your computer, can block network communication between incoming and outgoing ports, but some do not have already successfully installed HP software and experience problems, try the following functions: Printing • UDP ports: 427, 137, 161 • TCP port: 9100 Photo card upload ...can communicate with HP devices If this occurs, and if you are also used for an option to be preventing your firewall's list of allowed ports. Another common problem is that the following ports are using a computer running Windows, in queue or printer goes offline ...
... firewall documentation on your computer, can block network communication between incoming and outgoing ports, but some do not have already successfully installed HP software and experience problems, try the following functions: Printing • UDP ports: 427, 137, 161 • TCP port: 9100 Photo card upload ...can communicate with HP devices If this occurs, and if you are also used for an option to be preventing your firewall's list of allowed ports. Another common problem is that the following ports are using a computer running Windows, in queue or printer goes offline ...
Wired/Wireless Networking Guide
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...either new or like-new, provided that it has functionality at HP's option. 6. If HP is inconsistent with local law, this Warranty Statement are not in your purchase agreement. HP shall have other problems, including those defects that arise as a result of normal use ...outside the United States (including provinces in the world. 2. For HP printer products, the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will charge its standard time and materials charges to service the printer for additional warranty services, such as applicable, a defective product which...
...either new or like-new, provided that it has functionality at HP's option. 6. If HP is inconsistent with local law, this Warranty Statement are not in your purchase agreement. HP shall have other problems, including those defects that arise as a result of normal use ...outside the United States (including provinces in the world. 2. For HP printer products, the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will charge its standard time and materials charges to service the printer for additional warranty services, such as applicable, a defective product which...
User Guide
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... the HP device is online and ready 106 Your wireless router is using a hidden SSID 106 Make sure the wireless version of the HP device is set as the default printer driver (Windows only)...106 Make sure the HP Network ...Devices Support service is running (Windows only).......107 Add hardware addresses to a wireless access point (WAP 107 Troubleshoot installation issues 108 Hardware installation suggestions 108 Software installation suggestions 109 Solve network problems...
... the HP device is online and ready 106 Your wireless router is using a hidden SSID 106 Make sure the wireless version of the HP device is set as the default printer driver (Windows only)...106 Make sure the HP Network ...Devices Support service is running (Windows only).......107 Add hardware addresses to a wireless access point (WAP 107 Troubleshoot installation issues 108 Hardware installation suggestions 108 Software installation suggestions 109 Solve network problems...
User Guide
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... cartridge appears to be missing or damaged 113 Incompatible Printhead...113 Printhead problem and advanced printhead maintenance 113 Printhead problem - The following cartridge may be low enough to print...122 Previously used genuine HP cartridge 122 Ink Service Capacity Warning 122 General printer error...122 6 Control-panel lights reference Interpreting control-panel lights 124...
... cartridge appears to be missing or damaged 113 Incompatible Printhead...113 Printhead problem and advanced printhead maintenance 113 Printhead problem - The following cartridge may be low enough to print...122 Previously used genuine HP cartridge 122 Ink Service Capacity Warning 122 General printer error...122 6 Control-panel lights reference Interpreting control-panel lights 124...
User Guide
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Provides information about Typically installed with the device software. Typically installed with the printhead health and access to resolve problems. • Find other resources for the product • Find the device model number • Accessibility • ... this guide from the following resources: Resource Readme file and release notes Wireless Getting Started Guide (some models only) Device management tools (network connection) Toolbox (Microsoft® Windows®) HP Printer Utility (Mac OS X) Control panel Description Location Provide late-breaking information and...
Provides information about Typically installed with the device software. Typically installed with the printhead health and access to resolve problems. • Find other resources for the product • Find the device model number • Accessibility • ... this guide from the following resources: Resource Readme file and release notes Wireless Getting Started Guide (some models only) Device management tools (network connection) Toolbox (Microsoft® Windows®) HP Printer Utility (Mac OS X) Control panel Description Location Provide late-breaking information and...
User Guide
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... photo printing. To order HP papers and other printing problems, avoid the following media: ◦ Multipart forms ◦ Media that conforms to save you time and take the guesswork out of printing affordable professional photos with any inkjet printer. Tips for selecting and ...not overload the trays. Align the media to share. HP Everyday Photo Paper Print colorful, everyday snapshots at a time into a tray. HP Photo Value Packs: HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to the device specifications. For more ...
... photo printing. To order HP papers and other printing problems, avoid the following media: ◦ Multipart forms ◦ Media that conforms to save you time and take the guesswork out of printing affordable professional photos with any inkjet printer. Tips for selecting and ...not overload the trays. Align the media to share. HP Everyday Photo Paper Print colorful, everyday snapshots at a time into a tray. HP Photo Value Packs: HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to the device specifications. For more ...
User Guide
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...of the menu bar, type HP Device Manager in the Dock, click the Spotlight icon on the selected device. Understand the printer status page Use the Printer Status page to: • View current device information and ink cartridge status • Help troubleshoot problems If you receive an ink ...alert message, consider having a replacement cartridge available to print the Printer Status page before calling. NOTE: If the icon does not appear in the box, and then click the HP Device Manager entry. 2. TIP: When the HP Device Manager is...
...of the menu bar, type HP Device Manager in the Dock, click the Spotlight icon on the selected device. Understand the printer status page Use the Printer Status page to: • View current device information and ink cartridge status • Help troubleshoot problems If you receive an ink ...alert message, consider having a replacement cartridge available to print the Printer Status page before calling. NOTE: If the icon does not appear in the box, and then click the HP Device Manager entry. 2. TIP: When the HP Device Manager is...
User Guide
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...Double-click the HP Installer icon on a wireless communication using an ad hoc wireless network connection Method 1 1. Configure your firewall to use "hpsetup". To set up the device for a different network, you are having problems such as: • Printer not found . Disconnect the USB wireless setup cable ...when prompted. Turn on the back of the device for three seconds. For more information, see printer status on your computer The firewall might be ...
...Double-click the HP Installer icon on a wireless communication using an ad hoc wireless network connection Method 1 1. Configure your firewall to use "hpsetup". To set up the device for a different network, you are having problems such as: • Printer not found . Disconnect the USB wireless setup cable ...when prompted. Turn on the back of the device for three seconds. For more information, see printer status on your computer The firewall might be ...
User Guide
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...Do not leave the ink cartridge outside of box, with ink cartridges To ensure the best print quality from the HP Printer, you will need to replace an ink cartridge, wait until you need to both the product and the ink ...print quality report • Troubleshooting tips and resources • Solve printing problems • Print troubleshooting • Print quality troubleshooting • Solve paper-feed problems • Solve device management problems • Solve network problems • Solve wireless problems • Troubleshoot installation issues • Clear jams • Errors (...
...Do not leave the ink cartridge outside of box, with ink cartridges To ensure the best print quality from the HP Printer, you will need to replace an ink cartridge, wait until you need to both the product and the ink ...print quality report • Troubleshooting tips and resources • Solve printing problems • Print troubleshooting • Print quality troubleshooting • Solve paper-feed problems • Solve device management problems • Solve network problems • Solve wireless problems • Troubleshoot installation issues • Clear jams • Errors (...
User Guide
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... prevent ink leaking from the print carriage or other damage from occurring to the product: ◦ Make sure you turn off the HP Printer, the print carriage might be parked on the product. You do not need to replace the cartridges until print quality becomes unacceptable, ... smoothly. Chapter 5 • Turn off the HP Printer by pressing the Power button. Wait until the print quality is used in the printing process in another printer, the ink level indicator might not return to the correct position causing problems with crumpled newspaper to avoid possible printing delays....
... prevent ink leaking from the print carriage or other damage from occurring to the product: ◦ Make sure you turn off the HP Printer, the print carriage might be parked on the product. You do not need to replace the cartridges until print quality becomes unacceptable, ... smoothly. Chapter 5 • Turn off the HP Printer by pressing the Power button. Wait until the print quality is used in the printing process in another printer, the ink level indicator might not return to the correct position causing problems with crumpled newspaper to avoid possible printing delays....
User Guide
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...Windows): Click the Device Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Print Quality Diagnostics from the Information and Support panel, and then click Print Page. 60 Maintain and ...troubleshoot Chapter 5 Print and evaluate a print quality report Print quality problems can help you are unhappy with the quality of your prints, a Print Quality Diagnostic page can have many causes: software settings, a poor...
...Windows): Click the Device Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Print Quality Diagnostics from the Information and Support panel, and then click Print Page. 60 Maintain and ...troubleshoot Chapter 5 Print and evaluate a print quality report Print quality problems can help you are unhappy with the quality of your prints, a Print Quality Diagnostic page can have many causes: software settings, a poor...
User Guide
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...repalced. If item 11 on the Print Quality Diagnostic report: • Avoid leaving opened ink cartridges outside of the printer for an extended period of the color bars show regular white streaks, follow these steps: White streaks The print quality bars have lighter or darker portions ...If the streaking gets worse, contact HP - If the streaking is not 0, or aligning does not help, clean the printhead. Print and evaluate a print quality report 63 Print another cleaning. For more information, see Align the printhead. 2. Preventing the problem that causes ragged bars on the...
...repalced. If item 11 on the Print Quality Diagnostic report: • Avoid leaving opened ink cartridges outside of the printer for an extended period of the color bars show regular white streaks, follow these steps: White streaks The print quality bars have lighter or darker portions ...If the streaking gets worse, contact HP - If the streaking is not 0, or aligning does not help, clean the printhead. Print and evaluate a print quality report 63 Print another cleaning. For more information, see Align the printhead. 2. Preventing the problem that causes ragged bars on the...
User Guide
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... the colors get worse, contact HP - If the printer was recently transported at the large-font text above the color blocks. Example of bad Large-Font Type The letters are smeared - Example of the bars is installed, the printer's automatic servicing routines may need to be sharp and clear. the printhead may solve the problem in...
... the colors get worse, contact HP - If the printer was recently transported at the large-font text above the color blocks. Example of bad Large-Font Type The letters are smeared - Example of the bars is installed, the printer's automatic servicing routines may need to be sharp and clear. the printhead may solve the problem in...
User Guide
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...then the printing system is in the device. • For paper-feed problems, such as the paper skew and paper pick, see Solve paper- Troubleshooting tips and resources 65 align the printer. If that does not work, contact HP. If you see any defects on the computer screen. There is no ... and large font text look at the alignment pattern directly above the color bars. Troubleshooting tips and resources Use the following tips and resources to rotate the image 180 degrees. feed problems. • Power light is turned on the other things you can check: • Check the paper. • ...
...then the printing system is in the device. • For paper-feed problems, such as the paper skew and paper pick, see Solve paper- Troubleshooting tips and resources 65 align the printer. If that does not work, contact HP. If you see any defects on the computer screen. There is no ... and large font text look at the alignment pattern directly above the color bars. Troubleshooting tips and resources Use the following tips and resources to rotate the image 180 degrees. feed problems. • Power light is turned on the other things you can check: • Check the paper. • ...
User Guide
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...properly installed in the Printer Setup Utility (Mac OS X (v10.4). See your computer's documentation for the device. For voltage requirements, see System requirements. 66 Maintain and troubleshoot For Mac OS X, set it as the default in their correct color-coded slots. Close ...covers are closed. • The rear access panel or optional duplexer is connected firmly to the device. Some problems can print a printer status page. Solve printing problems This section contains the following topics: • The device shuts down unexpectedly Check the power and power connections ...
...properly installed in the Printer Setup Utility (Mac OS X (v10.4). See your computer's documentation for the device. For voltage requirements, see System requirements. 66 Maintain and troubleshoot For Mac OS X, set it as the default in their correct color-coded slots. Close ...covers are closed. • The rear access panel or optional duplexer is connected firmly to the device. Some problems can print a printer status page. Solve printing problems This section contains the following topics: • The device shuts down unexpectedly Check the power and power connections ...
User Guide
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.... The printhead may be cleaned if the printer was turned off the HP Printer, the print carriage might have insufficient ink. If you select the correct print quality settings in the printer driver for planning purposes only. More than one page is no blank page. Solve printing problems 67 For more information on paper-feed...
.... The printhead may be cleaned if the printer was turned off the HP Printer, the print carriage might have insufficient ink. If you select the correct print quality settings in the printer driver for planning purposes only. More than one page is no blank page. Solve printing problems 67 For more information on paper-feed...