User Guide
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... pages on or flashing 82 Document prints slowly 83 If you continue to have problems 84 12 Supplies...85 Paper...85 USB cables...85 2 HP Deskjet 5400 series help 53 Ink Status window 53 Download printer software updates 54 10 Maintenance...55 Install print cartridges 55 Set the auto-off ...feature 58 Align the print cartridges 58 Calibrate color...59 Calibrate print quality 59 Automatically clean print cartridges 59 Print a test page 60 View estimated ink levels 60 Maintain the printer body 60 Remove ink from your skin and clothing 61 Manually clean print...
... pages on or flashing 82 Document prints slowly 83 If you continue to have problems 84 12 Supplies...85 Paper...85 USB cables...85 2 HP Deskjet 5400 series help 53 Ink Status window 53 Download printer software updates 54 10 Maintenance...55 Install print cartridges 55 Set the auto-off ...feature 58 Align the print cartridges 58 Calibrate color...59 Calibrate print quality 59 Automatically clean print cartridges 59 Print a test page 60 View estimated ink levels 60 Maintain the printer body 60 Remove ink from your skin and clothing 61 Manually clean print...
User Guide
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..., or a wall-mounted switch to turn the printer on and off . When the problem is solved, press the Resume button to turn the printer on and off might cause printer failure. Caution Always use the Power button to continue printing. 8 HP Deskjet 5400 series Print Cancel and Resume buttons The printer also has a Print Cancel button and... Cancel button cancels the current print job. The Resume light flashes when an action is processing. Chapter 3 1 Power button The Power light flashes when the printer is required, such as loading paper or clearing a paper jam.
..., or a wall-mounted switch to turn the printer on and off . When the problem is solved, press the Resume button to turn the printer on and off might cause printer failure. Caution Always use the Power button to continue printing. 8 HP Deskjet 5400 series Print Cancel and Resume buttons The printer also has a Print Cancel button and... Cancel button cancels the current print job. The Resume light flashes when an action is processing. Chapter 3 1 Power button The Power light flashes when the printer is required, such as loading paper or clearing a paper jam.
User Guide
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... flashing ● Document prints slowly ● If you to potential problems. For more information, see Printer lights are attached to the hub. 64 HP Deskjet 5400 series 11 Troubleshooting ● Printer does not print ● Paper jam ● Paper problems ● Printer is stalled ● Print cartridge problems ● Photos do not use other media is correctly loaded...
... flashing ● Document prints slowly ● If you to potential problems. For more information, see Printer lights are attached to the hub. 64 HP Deskjet 5400 series 11 Troubleshooting ● Printer does not print ● Paper jam ● Paper problems ● Printer is stalled ● Print cartridge problems ● Photos do not use other media is correctly loaded...
User Guide
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... the rear access door. Press the handle to remove a paper jam: 1. To resolve a print job that is inside the printer by pulling it out from the back of the HP Deskjet printer. 3. Click Yes. 6. Paper jam Follow these steps to the right, and then pull out the door. 4. Remove any ...paper that best describes the problem: - Double-click the name of the printer. Turn off the printer. 3. Click the Printer menu, and then click Resume Printing....
... the rear access door. Press the handle to remove a paper jam: 1. To resolve a print job that is inside the printer by pulling it out from the back of the HP Deskjet printer. 3. Click Yes. 6. Paper jam Follow these steps to the right, and then pull out the door. 4. Remove any ...paper that best describes the problem: - Double-click the name of the printer. Turn off the printer. 3. Click the Printer menu, and then click Resume Printing....
User Guide
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...from the front. 7. When printing a borderless document, always have the tri-color print cartridge and a black or photo print cartridge installed. Replace the rear ... different type of the printer, and then lower the cover. Printer ejects paper If the printer ejects the paper, try using a heavier paper. Paper problems Printer does not feed paper Try...printer, and then press the Resume button. 8. See the reference guide for paper weight specifications. Chapter 11 If you are printing labels, verify that the protective piece of -paper message appears, follow these guidelines. 66 HP Deskjet...
...from the front. 7. When printing a borderless document, always have the tri-color print cartridge and a black or photo print cartridge installed. Replace the rear ... different type of the printer, and then lower the cover. Printer ejects paper If the printer ejects the paper, try using a heavier paper. Paper problems Printer does not feed paper Try...printer, and then press the Resume button. 8. See the reference guide for paper weight specifications. Chapter 11 If you are printing labels, verify that the protective piece of -paper message appears, follow these guidelines. 66 HP Deskjet...
User Guide
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... the Estimated Ink Level tab. Print cartridge problem message If you have the correct print cartridges: 1. Print cartridge problems Incorrect print cartridge The printer can be used in the printer. Reinstall the print cartridge. 68 HP Deskjet 5400 series The reference guide that you receive a message about a problem with the printer also shows the print cartridge selection numbers...
... the Estimated Ink Level tab. Print cartridge problem message If you have the correct print cartridges: 1. Print cartridge problems Incorrect print cartridge The printer can be used in the printer. Reinstall the print cartridge. 68 HP Deskjet 5400 series The reference guide that you receive a message about a problem with the printer also shows the print cartridge selection numbers...
User Guide
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..."Printing in ink-backup mode" message When the printer detects that only one print cartridge in the printer, verify that the plastic tape has been removed from each print cartridge. Always install the tri-color print cartridge in the printer and close the printer cover. Photos do not have a replacement print cartridge...symbol on facing down. User's guide 69 Manually clean the print cartridge. 4. If the Resume light is not flashing, the problem is flashing, go to flash after replacing the print cartridge, visit HP Technical Support at www.hp.com/support. If the Resume light is solved.
..."Printing in ink-backup mode" message When the printer detects that only one print cartridge in the printer, verify that the plastic tape has been removed from each print cartridge. Always install the tri-color print cartridge in the printer and close the printer cover. Photos do not have a replacement print cartridge...symbol on facing down. User's guide 69 Manually clean the print cartridge. 4. If the Resume light is not flashing, the problem is flashing, go to flash after replacing the print cartridge, visit HP Technical Support at www.hp.com/support. If the Resume light is solved.
User Guide
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If the problem persists, then use photo paper that the photo paper is curled, place the paper in a plastic bag and gently bend it in the opposite direction ... photo paper is not curled. Fading occurs on the edges or near the edges of the curl until the paper lies flat. A black and a tri-color print cartridge must be installed for print quality calibration. 4.
If the problem persists, then use photo paper that the photo paper is curled, place the paper in a plastic bag and gently bend it in the opposite direction ... photo paper is not curled. Fading occurs on the edges or near the edges of the curl until the paper lies flat. A black and a tri-color print cartridge must be installed for print quality calibration. 4.
User Guide
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...problems Images in a connected digital camera do not print There are several reasons why images in a connected digital camera do not print: ● The digital camera is not PictBridge-compatible. ● The digital camera is not in PictBridge mode. ● The images are flashing Task The printer... has lost connection with the camera while printing. Verify that the digital camera is set the Print Quality to Maximum dpi. ● Rotate the image 180°. Check the USB connection. 72 HP Deskjet... tri-color print cartridge in the printer. ● Open the Printer Properties ...
...problems Images in a connected digital camera do not print There are several reasons why images in a connected digital camera do not print: ● The digital camera is not PictBridge-compatible. ● The digital camera is not in PictBridge mode. ● The images are flashing Task The printer... has lost connection with the camera while printing. Verify that the digital camera is set the Print Quality to Maximum dpi. ● Rotate the image 180°. Check the USB connection. 72 HP Deskjet... tri-color print cartridge in the printer. ● Open the Printer Properties ...
User Guide
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... the print cartridges. 76 HP Deskjet 5400 series Streaks appear in...● If printing in grayscale, select Print in high quality grayscale on the Color Option drop-down list on photos: 1. Horizontal lines appear on a photo If... ● Do not print borderless documents in ink-backup mode. Chapter 11 Problems with borderless documents Borderless printing guidelines When printing borderless photos or brochures, follow ...● Install a photo print cartridge in the printer. ● Rotate the image 180°. ● Open the Printer Properties dialog box, click the Paper/Quality tab, ...
... the print cartridges. 76 HP Deskjet 5400 series Streaks appear in...● If printing in grayscale, select Print in high quality grayscale on the Color Option drop-down list on photos: 1. Horizontal lines appear on a photo If... ● Do not print borderless documents in ink-backup mode. Chapter 11 Problems with borderless documents Borderless printing guidelines When printing borderless photos or brochures, follow ...● Install a photo print cartridge in the printer. ● Rotate the image 180°. ● Open the Printer Properties dialog box, click the Paper/Quality tab, ...
User Guide
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... quality calibration. 4. If the paper is printed at an angle Verify that no problem exists with the source image. Move the Ink Volume slider toward More, and then click OK. 6. Both a black and a tri-color print cartridge must be installed for the paper type. Reprint the photo. Load the...guide fits firmly against the edge of the photos, or if the paper sticks together: ● Use an HP photo paper. ● Verify that the image was scanned. Click Document Options, and then click Printer Features. 4. A Dry Time slider appears. 5. User's guide 77 If the lines still occur, perform a...
... quality calibration. 4. If the paper is printed at an angle Verify that no problem exists with the source image. Move the Ink Volume slider toward More, and then click OK. 6. Both a black and a tri-color print cartridge must be installed for the paper type. Reprint the photo. Load the...guide fits firmly against the edge of the photos, or if the paper sticks together: ● Use an HP photo paper. ● Verify that the image was scanned. Click Document Options, and then click Printer Features. 4. A Dry Time slider appears. 5. User's guide 77 If the lines still occur, perform a...
User Guide
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...problem persists, try the following steps: 1. Photo has unwanted border If the photo has an unwanted border, follow these guidelines. Fading occurs on different parts of a photo. For instructions about preventing photo paper from curling, see Storing and handling photo paper. 78 HP Deskjet... 5400 series Click OK. Part of the photo is faded Fading can occur on the edges of a photo Verify that is curled, place the paper in a plastic bag and gently bend it in the opposite direction of the photo is not curled. If the problem... the printer starts printing a self- ...
...problem persists, try the following steps: 1. Photo has unwanted border If the photo has an unwanted border, follow these guidelines. Fading occurs on different parts of a photo. For instructions about preventing photo paper from curling, see Storing and handling photo paper. 78 HP Deskjet... 5400 series Click OK. Part of the photo is faded Fading can occur on the edges of a photo Verify that is curled, place the paper in a plastic bag and gently bend it in the opposite direction of the photo is not curled. If the problem... the printer starts printing a self- ...
User Guide
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...from the edge of a photo, try one of the following solutions: ● Align the print cartridges. ● Open the Printer Properties dialog box, click the Paper/Quality tab, and then verify that the selected paper size matches both the paper size that... the photo is formatted for and the size of the paper that is loaded in the printer. ● Open the Printer Properties dialog box, click the Paper/Quality tab, and then set the Print Quality to Maximum dpi.... unwanted border. For example, if you are printing a scanned image, verify that no problem exists with the source image.
...from the edge of a photo, try one of the following solutions: ● Align the print cartridges. ● Open the Printer Properties dialog box, click the Paper/Quality tab, and then verify that the selected paper size matches both the paper size that... the photo is formatted for and the size of the paper that is loaded in the printer. ● Open the Printer Properties dialog box, click the Paper/Quality tab, and then set the Print Quality to Maximum dpi.... unwanted border. For example, if you are printing a scanned image, verify that no problem exists with the source image.
User Guide
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... crooked when it was an error writing to the USB port on the computer. 80 HP Deskjet 5400 series For example, if you receive an out of paper message If you are printing a scanned image, verify that no problem exists with a tear-off tab If the border appears below the tear-off tab... the tab. "There was scanned. Chapter 11 For photo paper with the source image. Error messages Out of paper message, follow these guidelines. Connect the printer directly to USB port" The printer might not be receiving correct data from another USB device or USB hub.
... crooked when it was an error writing to the USB port on the computer. 80 HP Deskjet 5400 series For example, if you receive an out of paper message If you are printing a scanned image, verify that no problem exists with a tear-off tab If the border appears below the tear-off tab... the tab. "There was scanned. Chapter 11 For photo paper with the source image. Error messages Out of paper message, follow these guidelines. Connect the printer directly to USB port" The printer might not be receiving correct data from another USB device or USB hub.
User Guide
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...The In tray is touching the back of the In tray. 2. "Print cartridge carriage is a problem with the print cartridge, the print cartridge might not be faulty. Always install the tri-color print cartridge in the In tray (at least ten sheets). - Verify the following: - If ...from each print cartridge. When plastic tape covers the print cartridge contacts, the printer cannot detect that the USB cable is installed. "Two-way communication cannot be established" or "Printer not responding" The printer might be able to communicate with a single print cartridge, but it fits...
...The In tray is touching the back of the In tray. 2. "Print cartridge carriage is a problem with the print cartridge, the print cartridge might not be faulty. Always install the tri-color print cartridge in the In tray (at least ten sheets). - Verify the following: - If ...from each print cartridge. When plastic tape covers the print cartridge contacts, the printer cannot detect that the USB cable is installed. "Two-way communication cannot be established" or "Printer not responding" The printer might be able to communicate with a single print cartridge, but it fits...
User Guide
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... does not meet the system requirements. If you continue to have problems If you still have questions after investigating the troubleshooting topics, shut down your computer, visit HP Technical Support at www.hp.com/support. 84 HP Deskjet 5400 series Verify that came with the printer. 2. The system requirements are printing Documents containing graphics or photos...
... does not meet the system requirements. If you continue to have problems If you still have questions after investigating the troubleshooting topics, shut down your computer, visit HP Technical Support at www.hp.com/support. 84 HP Deskjet 5400 series Verify that came with the printer. 2. The system requirements are printing Documents containing graphics or photos...
User Guide
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...59 print cartridges manually 61 printer body 60 color calibration 59 color tone 22 custom paper ...size 46 D default print settings 43 digital photos 19 document printing 29 document prints slowly complex documents are printing 84 ink-backup mode 84 maximum dpi selected 84 multiple programs are open 83 printer...Packard Company notices 2 HP Image Zone software Downloading 54 HP Instant Share 24 I... ink 60 M maintenance print cartridges 62 printer body 60 maximum dpi 21 N networking 15...saving money 23 photo printing problems colors are incorrect 70 part of...
...59 print cartridges manually 61 printer body 60 color calibration 59 color tone 22 custom paper ...size 46 D default print settings 43 digital photos 19 document printing 29 document prints slowly complex documents are printing 84 ink-backup mode 84 maximum dpi selected 84 multiple programs are open 83 printer...Packard Company notices 2 HP Image Zone software Downloading 54 HP Instant Share 24 I... ink 60 M maintenance print cartridges 62 printer body 60 maximum dpi 21 N networking 15...saving money 23 photo printing problems colors are incorrect 70 part of...
User Guide
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... advanced color settings 22 changing 53 default settings 43 print task quick sets 46 printer does not feed paper 66 printer ejects paper 66 printer features 6 printer is not printing 64 printer is stalled 67 printer lights are flashing 82 printer properties 53 printer software updates, download 54 printer Toolbox ...Toolbox 63 transparency printing 35 troubleshooting all lights are flashing 83 blank pages print 74 borderless printing guidelines 76 borderless printing problems 76 document does not reflect new print settings 75 document is printed offcenter or at angle 75 document prints slowly 83...
... advanced color settings 22 changing 53 default settings 43 print task quick sets 46 printer does not feed paper 66 printer ejects paper 66 printer features 6 printer is not printing 64 printer is stalled 67 printer lights are flashing 82 printer properties 53 printer software updates, download 54 printer Toolbox ...Toolbox 63 transparency printing 35 troubleshooting all lights are flashing 83 blank pages print 74 borderless printing guidelines 76 borderless printing problems 76 document does not reflect new print settings 75 document is printed offcenter or at angle 75 document prints slowly 83...