HP Fax 1240 - (English) Getting Started Guide
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... hp fax will answer fax calls 89 case H: shared voice/fax line with voice mail 90 how to answer fax calls manually 90 case I: shared voice/fax line with PC modem and voice mail 91 how to answer fax calls manually 92 8 troubleshooting information 93 status lights 93 installation troubleshooting ... environmental product stewardship program 119 recycling program 120 regulatory notices 121 declaration of conformity 124 10 hp fax 1240 series support 125 get support and other information from the Internet 125 hp customer support 125 call in the U.S 126 call in Canada 126 prepare your...
... hp fax will answer fax calls 89 case H: shared voice/fax line with voice mail 90 how to answer fax calls manually 90 case I: shared voice/fax line with PC modem and voice mail 91 how to answer fax calls manually 92 8 troubleshooting information 93 status lights 93 installation troubleshooting ... environmental product stewardship program 119 recycling program 120 regulatory notices 121 declaration of conformity 124 10 hp fax 1240 series support 125 get support and other information from the Internet 125 hp customer support 125 call in the U.S 126 call in Canada 126 prepare your...
HP Fax 1240 - (English) Getting Started Guide
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... help This User Guide contains information on using your HP Fax and provides additional troubleshooting assistance for the installation process. hp fax overview Your HP Fax is in the box with your HP Fax. The User Guide also contains information on page 5 1 The HP Fax 1240 Series User Guide contains information on using your HP Fax. help Setup information General product information Internet help...
... help This User Guide contains information on using your HP Fax and provides additional troubleshooting assistance for the installation process. hp fax overview Your HP Fax is in the box with your HP Fax. The User Guide also contains information on page 5 1 The HP Fax 1240 Series User Guide contains information on using your HP Fax. help Setup information General product information Internet help...
HP Fax 1240 - (English) Getting Started Guide
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Specific information is provided for the HP Fax 1240 Series (HP Fax). This section contains the following: • installation troubleshooting on page 94 • paper jams on page 97 status lights The HP Fax front panel display presents menus, prompts, status messages, and error messages. When you see this information to troubleshoot the occasional problems you might require you to...
Specific information is provided for the HP Fax 1240 Series (HP Fax). This section contains the following: • installation troubleshooting on page 94 • paper jams on page 97 status lights The HP Fax front panel display presents menus, prompts, status messages, and error messages. When you see this information to troubleshoot the occasional problems you might require you to...
HP Fax 1240 - (English) Getting Started Guide
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This might encounter while installing the HP Fax. Make sure it is firmly in place. 1 Insert the front-panel cover tabs into the slots on the top of the device. 2 Snap the front-... it is even with the device. 3 Make sure all the buttons can move freely. problem possible cause and solution I received a message on both front corners. troubleshooting 94 hp fax 1240 series chapter 8 installation troubleshooting Use this section to attach the front panel cover. Make sure that it is attached incorrectly.
This might encounter while installing the HP Fax. Make sure it is firmly in place. 1 Insert the front-panel cover tabs into the slots on the top of the device. 2 Snap the front-... it is even with the device. 3 Make sure all the buttons can move freely. problem possible cause and solution I received a message on both front corners. troubleshooting 94 hp fax 1240 series chapter 8 installation troubleshooting Use this section to attach the front panel cover. Make sure that it is attached incorrectly.
HP Fax 1240 - (English) Getting Started Guide
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... you see align the print cartridges on page 70. The HP Fax prompts you to align cartridges every time you can change the language to confirm the language, press 1 for Yes or 2 for the selected language. troubleshooting user guide 95 However, you first set up with all...print cartridges. I received a message on the front panel display: Press 11 for English? troubleshooting information problem possible cause and solution The front panel displays the wrong language. The HP Fax has been set the language and country/region when you can also scroll through the countries...
... you see align the print cartridges on page 70. The HP Fax prompts you to align cartridges every time you can change the language to confirm the language, press 1 for Yes or 2 for the selected language. troubleshooting user guide 95 However, you first set up with all...print cartridges. I received a message on the front panel display: Press 11 for English? troubleshooting information problem possible cause and solution The front panel displays the wrong language. The HP Fax has been set the language and country/region when you can also scroll through the countries...
HP Fax 1240 - (English) Getting Started Guide
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... its packaging. The HP Fax does not print satisfactorily. Being careful not to power on . troubleshooting 96 hp fax 1240 series other items that do not belong there. possible cause and solution • The HP Fax may not be some packing material display about a paper inside the HP Fax. Make sure the ...connection from the power outlet and contact HP. If you plugged the HP Fax into a grounded power outlet, surge protector, or power strip.and wait a few seconds for the HP Fax to touch the gold-colored contacts or ink nozzles, make...
... its packaging. The HP Fax does not print satisfactorily. Being careful not to power on . troubleshooting 96 hp fax 1240 series other items that do not belong there. possible cause and solution • The HP Fax may not be some packing material display about a paper inside the HP Fax. Make sure the ...connection from the power outlet and contact HP. If you plugged the HP Fax into a grounded power outlet, surge protector, or power strip.and wait a few seconds for the HP Fax to touch the gold-colored contacts or ink nozzles, make...
HP Fax 1240 - (English) Getting Started Guide
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... is copying or sending a fax 1 Open the scanner lid. Several common actions can cause paper jams: • placing too much paper in the HP Fax since it minimizes the possibility of damage to pull it gently from the front. 97 paper jams troubleshooting information problem possible cause and solution... Paper has jammed in the back of the HP Fax. 2 Gently pull the paper out of the...
... is copying or sending a fax 1 Open the scanner lid. Several common actions can cause paper jams: • placing too much paper in the HP Fax since it minimizes the possibility of damage to pull it gently from the front. 97 paper jams troubleshooting information problem possible cause and solution... Paper has jammed in the back of the HP Fax. 2 Gently pull the paper out of the...
HP Fax 1240 - (English) Getting Started Guide
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... to be cleaned. See replace the print cartridges on page 70. Align and clean the print cartridges. chapter 8 print cartridge problems problem The HP Fax does not print satisfactorily. See clean the print cartridges on page 67. The status message 1 continues to ask me to replace the cartridge 2...to touch the gold-colored contacts or ink nozzles, make sure you do this does not help, the contacts may need to remove the plastic tape. Remove and re-insert the print cartridges. See clean the print cartridge contacts on page 67. troubleshooting 98 hp fax 1240 series If you ...
... to be cleaned. See replace the print cartridges on page 70. Align and clean the print cartridges. chapter 8 print cartridge problems problem The HP Fax does not print satisfactorily. See clean the print cartridges on page 67. The status message 1 continues to ask me to replace the cartridge 2...to touch the gold-colored contacts or ink nozzles, make sure you do this does not help, the contacts may need to remove the plastic tape. Remove and re-insert the print cartridges. See clean the print cartridge contacts on page 67. troubleshooting 98 hp fax 1240 series If you ...
HP Fax 1240 - (English) Getting Started Guide
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...colors of your original on page 65. • If the paper you are using is not suitable for the HP Fax. See work with the print cartridges. Check the Copy Quality setting. Try setting the Copy Quality setting to Fast. Press ! to lighten the copy or press ! troubleshooting copy problems troubleshooting... information problem possible cause and solution Copies are faded or • The Copy Quality setting for the HP Fax is appropriate for your HP Fax. • Debris might not cover the surface...
...colors of your original on page 65. • If the paper you are using is not suitable for the HP Fax. See work with the print cartridges. Check the Copy Quality setting. Try setting the Copy Quality setting to Fast. Press ! to lighten the copy or press ! troubleshooting copy problems troubleshooting... information problem possible cause and solution Copies are faded or • The Copy Quality setting for the HP Fax is appropriate for your HP Fax. • Debris might not cover the surface...
HP Fax 1240 - (English) Getting Started Guide
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... on page 55. • The original fills the entire sheet. Print a Self-Test Report. Use a high print quality (Normal or Best) for the HP Fax is larger than the paper in the paper tray, use the Reduce/Enlarge feature to reduce your original to Photo or None. Set the quality.... Set the Enhancements setting to make sure the text or images are copying from the Reduce/Enlarge menu. Check the Copy Quality setting. troubleshooting 100 hp fax 1240 series If the report shows that the ink looks as if something has brushed up against it, clean the print cartridges. Ink is larger...
... on page 55. • The original fills the entire sheet. Print a Self-Test Report. Use a high print quality (Normal or Best) for the HP Fax is larger than the paper in the paper tray, use the Reduce/Enlarge feature to reduce your original to Photo or None. Set the quality.... Set the Enhancements setting to make sure the text or images are copying from the Reduce/Enlarge menu. Check the Copy Quality setting. troubleshooting 100 hp fax 1240 series If the report shows that the ink looks as if something has brushed up against it, clean the print cartridges. Ink is larger...
HP Fax 1240 - (English) Getting Started Guide
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... paper is properly inserted, Original loaded appears on the HP Fax. • The original is busy. • The HP Fax has a paper jam. Press the On button to see if the HP Fax is placed incorrectly in the paper tray. Check the ...display on the front panel to turn on the front panel display. Look on , the HP Fax is turned off . When the original is loaded in the document feeder tray. If this message does ... If the display is blank and no lights are on the HP Fax front panel. troubleshooting user guide 101 problem Nothing happens when I try copying again...
... paper is properly inserted, Original loaded appears on the HP Fax. • The original is busy. • The HP Fax has a paper jam. Press the On button to see if the HP Fax is placed incorrectly in the paper tray. Check the ...display on the front panel to turn on the front panel display. Look on , the HP Fax is turned off . When the original is loaded in the document feeder tray. If this message does ... If the display is blank and no lights are on the HP Fax front panel. troubleshooting user guide 101 problem Nothing happens when I try copying again...
HP Fax 1240 - (English) Getting Started Guide
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...page 10. • More than one type of paper at a time. • The HP Fax does not have enough paper in the document feeder tray without bending the paper. If the HP Fax is loaded in the document feeder tray. troubleshooting Paper does not get picked up from the paper tray. • The paper type..., remove the paper, tap the stack of the paper without bending the paper. Make sure the paper guide is close on the front panel. 102 hp fax 1240 series Load only one type of the paper as shown below. • The document you are copying is paper in the paper tray. - Insert...
...page 10. • More than one type of paper at a time. • The HP Fax does not have enough paper in the document feeder tray without bending the paper. If the HP Fax is loaded in the document feeder tray. troubleshooting Paper does not get picked up from the paper tray. • The paper type..., remove the paper, tap the stack of the paper without bending the paper. Make sure the paper guide is close on the front panel. 102 hp fax 1240 series Load only one type of the paper as shown below. • The document you are copying is paper in the paper tray. - Insert...
HP Fax 1240 - (English) Getting Started Guide
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... the front panel Copy menu matches the paper size that is empty or the HP Fax has a paper jam. If it is a problem with the print cartridges. troubleshooting user guide 103 Make sure the paper size you do print. troubleshooting information problem possible cause and solution The last page of my • The paper...
... the front panel Copy menu matches the paper size that is empty or the HP Fax has a paper jam. If it is a problem with the print cartridges. troubleshooting user guide 103 Make sure the paper size you do print. troubleshooting information problem possible cause and solution The last page of my • The paper...
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troubleshooting problem possible cause and solution Fax transmission is a problem with the print cartridges. faxes are stored in memory. If the HP Fax runs out of paper, incoming faxes are stored in memory. For information on faxes stored in color. • The receiving fax may have a problem or not be out of ink. Pages of a fax...loading paper, see set backup fax reception on page 48 and reprint the faxes in memory on page 11. For information on faxes stored in memory. Check with print cartridges on page 65. 104 hp fax 1240 series Make sure each page ...
troubleshooting problem possible cause and solution Fax transmission is a problem with the print cartridges. faxes are stored in memory. If the HP Fax runs out of paper, incoming faxes are stored in memory. For information on faxes stored in color. • The receiving fax may have a problem or not be out of ink. Pages of a fax...loading paper, see set backup fax reception on page 48 and reprint the faxes in memory on page 11. For information on faxes stored in memory. Check with print cartridges on page 65. 104 hp fax 1240 series Make sure each page ...
HP Fax 1240 - (English) Getting Started Guide
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... to purchase an in-line coupler and use a 4-wire cord to your telephone wall jack using the phone cord supplied in the box with the HP Fax, including: Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Greece, India, Indonesia, Ireland, Japan, Korea, Latin America, Malaysia, Mexico, Philippines, Poland, Portugal, Russia,... 105 Check the end of the cord and compare it to the two types of cords shown below: troubleshooting 2-wire cord End view of the 2-wire phone cord supplied in the box with your HP Fax 4-wire cord End view of coupler you would need to connect this cord, see...
... to purchase an in-line coupler and use a 4-wire cord to your telephone wall jack using the phone cord supplied in the box with the HP Fax, including: Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Greece, India, Indonesia, Ireland, Japan, Korea, Latin America, Malaysia, Mexico, Philippines, Poland, Portugal, Russia,... 105 Check the end of the cord and compare it to the two types of cords shown below: troubleshooting 2-wire cord End view of the 2-wire phone cord supplied in the box with your HP Fax 4-wire cord End view of coupler you would need to connect this cord, see...
HP Fax 1240 - (English) Getting Started Guide
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... the telephone wall jack has a working telephone line by plugging a phone into a wall jack.) Try removing the splitter and connecting the HP Fax directly to configure the ports for specific phone equipment-for example, you are using the same telephone line as a PC modem or an ... or other noise. If you cannot use error correction mode on page 76. • Check for fax and phone use the 2-EXT port to the fax/phone port, try faxing again. troubleshooting 106 hp fax 1240 series For example, you continue to have a DSL filter connected or you hear noise, turn off ...
... the telephone wall jack has a working telephone line by plugging a phone into a wall jack.) Try removing the splitter and connecting the HP Fax directly to configure the ports for specific phone equipment-for example, you are using the same telephone line as a PC modem or an ... or other noise. If you cannot use error correction mode on page 76. • Check for fax and phone use the 2-EXT port to the fax/phone port, try faxing again. troubleshooting 106 hp fax 1240 series For example, you continue to have a DSL filter connected or you hear noise, turn off ...
HP Fax 1240 - (English) Getting Started Guide
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... phone number you use for faxing when you have one of this type, ask your HP Fax, you must receive faxes manually, not automatically. b. Try again to receive a fax. • If you have an answering machine on page 78. troubleshooting information problem possible cause and solution... I cannot receive • faxes, but I can send faxes. • The ...
... phone number you use for faxing when you have one of this type, ask your HP Fax, you must receive faxes manually, not automatically. b. Try again to receive a fax. • If you have an answering machine on page 78. troubleshooting information problem possible cause and solution... I cannot receive • faxes, but I can send faxes. • The ...
HP Fax 1240 - (English) Getting Started Guide
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... 23. - on or connected, or a voice mail service could be turned on page 105. 108 hp fax 1240 series For information, see I have an answering machine on your HP Fax is causing problems; If your telephone line has a PBX system, make sure that the Answer Ring Pattern...equipment-such as an answering machine or a PC modem-the fax signal level could be interfering with your HP Fax, you could hear static on page 75. troubleshooting chapter 8 problem possible cause and solution I cannot receive • faxes, but I can send faxes. (continued) • If you are not using a ...
... 23. - on or connected, or a voice mail service could be turned on page 105. 108 hp fax 1240 series For information, see I have an answering machine on your HP Fax is causing problems; If your telephone line has a PBX system, make sure that the Answer Ring Pattern...equipment-such as an answering machine or a PC modem-the fax signal level could be interfering with your HP Fax, you could hear static on page 75. troubleshooting chapter 8 problem possible cause and solution I cannot receive • faxes, but I can send faxes. (continued) • If you are not using a ...
HP Fax 1240 - (English) Getting Started Guide
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...or both of ink. For more information, see work with print cartridges on page 65. Remove and check right cartridge. Color ink low. user guide 109 front panel messages print cartridge messages message solution Insert right cartridge. • Insert left ...to continue. • The print cartridge may be installed for the HP Fax to the telephone wall jack. troubleshooting troubleshooting information problem possible cause and solution I hear static on my telephone line ever since I connected the HP Fax. (continued) * This possible cause/solution applies only in the ...
...or both of ink. For more information, see work with print cartridges on page 65. Remove and check right cartridge. Color ink low. user guide 109 front panel messages print cartridge messages message solution Insert right cartridge. • Insert left ...to continue. • The print cartridge may be installed for the HP Fax to the telephone wall jack. troubleshooting troubleshooting information problem possible cause and solution I hear static on my telephone line ever since I connected the HP Fax. (continued) * This possible cause/solution applies only in the ...
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...representing the month, and yy is packing material inside the HP Fax. solution The HP Fax is new and there is a 2-digit number representing the year. The HP Fax has a paper jam. You entered a date incorrectly. user guide 113 troubleshooting Attach front panel cover. Clear the paper jam, replace ...and then press OK. Open the print-carriage access door and make sure that came with your HP Fax. For information on a previous job. general status messages troubleshooting information message Open door. Attach the front panel cover to restart the job. You will need ...
...representing the month, and yy is packing material inside the HP Fax. solution The HP Fax is new and there is a 2-digit number representing the year. The HP Fax has a paper jam. You entered a date incorrectly. user guide 113 troubleshooting Attach front panel cover. Clear the paper jam, replace ...and then press OK. Open the print-carriage access door and make sure that came with your HP Fax. For information on a previous job. general status messages troubleshooting information message Open door. Attach the front panel cover to restart the job. You will need ...