HP ProtectTools Security Software,Version 6.0 User Guide
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... ...52 Backing up and restoring 52 Creating a backup file 52 Restoring certification data from the backup file 52 Changing the owner password 52 Resetting a user password 52 Migrating keys with the Migration Wizard 52 9 Device Access Manager for HP ProtectTools 53 Starting background service ...53 Simple configuration ...53 Device class configuration (advanced 54 Adding a user or a group 54 Removing a user or a group 54 Denying or allowing access to a user or group 54 Just In...
... ...52 Backing up and restoring 52 Creating a backup file 52 Restoring certification data from the backup file 52 Changing the owner password 52 Resetting a user password 52 Migrating keys with the Migration Wizard 52 9 Device Access Manager for HP ProtectTools 53 Starting background service ...53 Simple configuration ...53 Device class configuration (advanced 54 Adding a user or a group 54 Removing a user or a group 54 Denying or allowing access to a user or group 54 Just In...
HP ProtectTools Security Software,Version 6.0 User Guide
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... home. The Manager uses Device Access Manager to disable the USB ports and CD burners so they are blocked, mouse and keyboards will not allow the data to be copied. With Privacy Manger, the information cannot be secured. The employees need access to company computers but the computers have CD burners and USB ports that the data is not removed from the hard drive. Example 1: A Manager of USB devices, network connections, etc...
... home. The Manager uses Device Access Manager to disable the USB ports and CD burners so they are blocked, mouse and keyboards will not allow the data to be copied. With Privacy Manger, the information cannot be secured. The employees need access to company computers but the computers have CD burners and USB ports that the data is not removed from the hard drive. Example 1: A Manager of USB devices, network connections, etc...
HP ProtectTools Security Software,Version 6.0 User Guide
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... screen. ● Never prompt - Password Manager makes monitoring and improving your password strength Using strong passwords for , Password Manager will not prompt you want to your websites and programs is then listed under the website name and indented in Security Manager. 28 Chapter 4 Password Manager for HP ProtectTools ENWW user names, passwords and multiple logon accounts - Your logons are configurable: ● Always prompt - The following settings are listed on the Password Manager Password...
... screen. ● Never prompt - Password Manager makes monitoring and improving your password strength Using strong passwords for , Password Manager will not prompt you want to your websites and programs is then listed under the website name and indented in Security Manager. 28 Chapter 4 Password Manager for HP ProtectTools ENWW user names, passwords and multiple logon accounts - Your logons are configurable: ● Always prompt - The following settings are listed on the Password Manager Password...
HP ProtectTools Security Software,Version 6.0 User Guide
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.... ● Set up the emergency recovery archive, which is a protected storage area that protects encrypted information, and sets a Basic User Key password to Enable. 6. Follow the on or restarting the computer, and then pressing F10 while the "F10 = ROM Based Setup" message is not open, click Start, click All Programs, click HP, and then click HP ProtectTools Security Manager. 2. Open Computer Setup by turning on -screen instructions. 50 Chapter...
.... ● Set up the emergency recovery archive, which is a protected storage area that protects encrypted information, and sets a Basic User Key password to Enable. 6. Follow the on or restarting the computer, and then pressing F10 while the "F10 = ROM Based Setup" message is not open, click Start, click All Programs, click HP, and then click HP ProtectTools Security Manager. 2. Open Computer Setup by turning on -screen instructions. 50 Chapter...
HP ProtectTools Security Software,Version 6.0 User Guide
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... account 50 Basic User Key password setting 50 BIOS administrator password 10 C changing Windows password 19 common use examples 3 Computer Setup administrator password 10 Computrace for HP ProtectTools common use examples 6 configuring users 13 controlling device access 53 D data, restricting access to 7 decrypting a drive 29 Device Access Manager for HP ProtectTools background service 53 common use examples 5 device class configuration 54 JITA configuration 54 simple configuration 53 user or group, adding 54 user or group, denying access to 54 user or group, removing 54 Drive Encryption for...
... account 50 Basic User Key password setting 50 BIOS administrator password 10 C changing Windows password 19 common use examples 3 Computer Setup administrator password 10 Computrace for HP ProtectTools common use examples 6 configuring users 13 controlling device access 53 D data, restricting access to 7 decrypting a drive 29 Device Access Manager for HP ProtectTools background service 53 common use examples 5 device class configuration 54 JITA configuration 54 simple configuration 53 user or group, adding 54 user or group, denying access to 54 user or group, removing 54 Drive Encryption for...
Illustrated Parts & Service Map HP 1155 All-in-One Business PC
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...-001 -001 HP 1155 All-in the U.S. The information contained herein is subject to change without notice. Miscellaneous Parts 1 Fan (blower) 2 Speaker kit, includes left and right speakers 3 Rubber grommet for use in the hard drive cage * Mouse, USB, optical * HP Business Digital Headset *Not shown 669981-001 678227-001 669991-001 596410-001 642738-001 Key Specifications Processor Type RAM Type Maximum RAM Supported Display Expansion Slots Graphics Adapter Chipset Drive Support I/O Interfaces Operating Systems AMD Dual Core E1...
...-001 -001 HP 1155 All-in the U.S. The information contained herein is subject to change without notice. Miscellaneous Parts 1 Fan (blower) 2 Speaker kit, includes left and right speakers 3 Rubber grommet for use in the hard drive cage * Mouse, USB, optical * HP Business Digital Headset *Not shown 669981-001 678227-001 669991-001 596410-001 642738-001 Key Specifications Processor Type RAM Type Maximum RAM Supported Display Expansion Slots Graphics Adapter Chipset Drive Support I/O Interfaces Operating Systems AMD Dual Core E1...
Illustrated Parts & Service Map HP 1155 All-in-One Business PC
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... SATA HDD Hard drive data connector SATA ODD ODD PWR SYSTEM FAN Optical drive data connector Optical drive power connector Fan connector CLR_ Password jumper PASSWORD CLR_CMOS CMOS jumper System Setup and Boot Access the Setup Utility during computer boot by pressing the F10 key. Applies the selected default settings and clears any established passwords. Set SATA port as eSATA port for maximum reliability. Network Boot - Enable/disable SATA power management, S5 maximum power savings., PCI slots, network controller, USB 3.0 controller Thermal - Advanced Power-On Options...
... SATA HDD Hard drive data connector SATA ODD ODD PWR SYSTEM FAN Optical drive data connector Optical drive power connector Fan connector CLR_ Password jumper PASSWORD CLR_CMOS CMOS jumper System Setup and Boot Access the Setup Utility during computer boot by pressing the F10 key. Applies the selected default settings and clears any established passwords. Set SATA port as eSATA port for maximum reliability. Network Boot - Enable/disable SATA power management, S5 maximum power savings., PCI slots, network controller, USB 3.0 controller Thermal - Advanced Power-On Options...
Illustrated Parts & Service Map HP 1155 All-in-One Business PC
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...4. Run Setup (F10). 2. Ensure memory modules are subject to start . Turn on ) • Integrated Video (enable/disable) • Integrated Graphics (Auto/Disable/Force) • Internal Speaker (enable/disable) • NIC PXE Option ROM Download (enable/disable) • SATA RAID Option ROM Download (enable/disable) • Multi-Processor (enable/disable) • Hyper-threading (enable/disable) • Turbo Mode (enable/disable) VGA Configuration - Remove the access panel. 3. Remove the jumper and place it on the screen 5. On the system board, locate the header labeled CLR CMOS...
...4. Run Setup (F10). 2. Ensure memory modules are subject to start . Turn on ) • Integrated Video (enable/disable) • Integrated Graphics (Auto/Disable/Force) • Internal Speaker (enable/disable) • NIC PXE Option ROM Download (enable/disable) • SATA RAID Option ROM Download (enable/disable) • Multi-Processor (enable/disable) • Hyper-threading (enable/disable) • Turbo Mode (enable/disable) VGA Configuration - Remove the access panel. 3. Remove the jumper and place it on the screen 5. On the system board, locate the header labeled CLR CMOS...
Maintenance & Service Guide HP 1155 All-in-One Business PC
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... ...30 Computer major components ...30 Cables ...32 Boards ...33 Misc Parts ...34 Mass storage devices (not illustrated 35 Sequential part number listing ...35 7 Removal and Replacement Procedures All-in One (AIO) Chassis 37 Preparing to Disassemble the Computer 37 Rear Cover ...38 Stand ...39 Foot assembly ...41 Memory Cover ...43 Memory ...45 WLAN Module ...47 RTC Battery ...49 Backlight Controller ...51 Speakers ...53 Optical Drive ...55 Optical Drive Cables and Connector 57 Hard Drive ...59 vi
... ...30 Computer major components ...30 Cables ...32 Boards ...33 Misc Parts ...34 Mass storage devices (not illustrated 35 Sequential part number listing ...35 7 Removal and Replacement Procedures All-in One (AIO) Chassis 37 Preparing to Disassemble the Computer 37 Rear Cover ...38 Stand ...39 Foot assembly ...41 Memory Cover ...43 Memory ...45 WLAN Module ...47 RTC Battery ...49 Backlight Controller ...51 Speakers ...53 Optical Drive ...55 Optical Drive Cables and Connector 57 Hard Drive ...59 vi
Maintenance & Service Guide HP 1155 All-in-One Business PC
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... operating systems. Selecting HP Keys causes the computer boot using the preloaded HP-specific boot keys. Default is enabled. ● Secure Boot-Enable/Disable. NOTE: If Windows 8 detects a serious error, it , making Windows resistant to malicious modification from preboot to the system. Secure Boot enabled also sets Legacy Support to disabled. ● Key Management-This option lets you to run during a subsequent cold-boot sequence. Allows you to turn off all legacy support on the computer, including booting to DOS, running legacy graphics cards, booting...
... operating systems. Selecting HP Keys causes the computer boot using the preloaded HP-specific boot keys. Default is enabled. ● Secure Boot-Enable/Disable. NOTE: If Windows 8 detects a serious error, it , making Windows resistant to malicious modification from preboot to the system. Secure Boot enabled also sets Legacy Support to disabled. ● Key Management-This option lets you to run during a subsequent cold-boot sequence. Allows you to turn off all legacy support on the computer, including booting to DOS, running legacy graphics cards, booting...
Maintenance & Service Guide HP 1155 All-in-One Business PC
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... the additional memory when you install unsupported SODIMMs. There are not supported NOTE: The system will not operate properly if you turn on page 37). 2. Prepare the computer for disassembly (see Preparing to about a 45-degree angle, and then pull the SODIMM out of the socket (2). Remove the rear cover (see Memory Cover on the system board located behind the memory access panel. To remove a memory module, pull...
... the additional memory when you install unsupported SODIMMs. There are not supported NOTE: The system will not operate properly if you turn on page 37). 2. Prepare the computer for disassembly (see Preparing to about a 45-degree angle, and then pull the SODIMM out of the socket (2). Remove the rear cover (see Memory Cover on the system board located behind the memory access panel. To remove a memory module, pull...
Maintenance & Service Guide HP 1155 All-in-One Business PC
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... monitor connectors are using a printer, you need a driver for that model printer. ● Remove all the needed device drivers have installed an operating system other option. You must be the default VGA source in again. If the system remains in Computer Setup. See Solving Hardware Installation Problems on page 105 for instructions. ● Be sure that it is supported on the system. ● If the system has multiple video sources (embedded, PCI, or PCI...
... monitor connectors are using a printer, you need a driver for that model printer. ● Remove all the needed device drivers have installed an operating system other option. You must be the default VGA source in again. If the system remains in Computer Setup. See Solving Hardware Installation Problems on page 105 for instructions. ● Be sure that it is supported on the system. ● If the system has multiple video sources (embedded, PCI, or PCI...
Maintenance & Service Guide HP 1155 All-in-One Business PC
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... Lock light must manually disable the Smart Cover lock . You can also disable or enable the Num Lock key in the operating system to make sure the speakers are properly connected and powered on the hard drive. Use the system volume control available in Computer Setup at Advanced > Device Options. Cause Processor is installed properly. Program previously accessed did not release reserved memory back to the computer is not muted (this setting does not...
... Lock light must manually disable the Smart Cover lock . You can also disable or enable the Num Lock key in the operating system to make sure the speakers are properly connected and powered on the hard drive. Use the system volume control available in Computer Setup at Advanced > Device Options. Cause Processor is installed properly. Program previously accessed did not release reserved memory back to the computer is not muted (this setting does not...
Maintenance & Service Guide HP 1155 All-in-One Business PC
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... and the monitor light is running in card. To access Control Panel in Sleep state. Monitor is in Windows 8, from the Start screen, type c, and then select Control Panel from the list of the computer Monitor settings in the computer are not correct. Refer to the common causes and solutions listed in Windows 7, click Start, and then select Control Panel. Table A-5 Solving Display Problems Blank screen (no video). Try a different monitor. CAUTION: When attempting to reset the resolution. Monitor cable is...
... and the monitor light is running in card. To access Control Panel in Sleep state. Monitor is in Windows 8, from the Start screen, type c, and then select Control Panel from the list of the computer Monitor settings in the computer are not correct. Refer to the common causes and solutions listed in Windows 7, click Start, and then select Control Panel. Table A-5 Solving Display Problems Blank screen (no video). Try a different monitor. CAUTION: When attempting to reset the resolution. Monitor cable is...
Maintenance & Service Guide HP 1155 All-in-One Business PC
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..., or flashes. Image is disconnected. Cause Solution Monitor video cable is not centered. The picture is off while connecting the video cable. 96 Appendix A Troubleshooting Without Diagnostics Solution 1. Cause The monitor connections may be incomplete or the monitor may not be set. "No Connection, Check Signal Cable" displays on screen. Cause Solution If the graphics controller was upgraded, the correct graphics Install the video drivers included in close to access the OSD menu. drivers may be degaussed. Replace the graphics card. Solution...
..., or flashes. Image is disconnected. Cause Solution Monitor video cable is not centered. The picture is off while connecting the video cable. 96 Appendix A Troubleshooting Without Diagnostics Solution 1. Cause The monitor connections may be incomplete or the monitor may not be set. "No Connection, Check Signal Cable" displays on screen. Cause Solution If the graphics controller was upgraded, the correct graphics Install the video drivers included in close to access the OSD menu. drivers may be degaussed. Replace the graphics card. Solution...
Maintenance & Service Guide HP 1155 All-in-One Business PC
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...Run Computer Setup and enable network controller. 2. Disable auto-sensing capabilities and force the system into the correct operating mode. 108 Appendix A Troubleshooting Without Diagnostics Check cabling and network equipment for link status. System cannot autosense the network. To access Device Manager in the operating system using Device Manager. Network controller is detected. To access Device Manager in Windows 8, from the Start screen, type c, select Control Panel from the list of applications, and then select Device Manager. NOTE: The network status light...
...Run Computer Setup and enable network controller. 2. Disable auto-sensing capabilities and force the system into the correct operating mode. 108 Appendix A Troubleshooting Without Diagnostics Check cabling and network equipment for link status. System cannot autosense the network. To access Device Manager in the operating system using Device Manager. Network controller is detected. To access Device Manager in Windows 8, from the Start screen, type c, select Control Panel from the list of applications, and then select Device Manager. NOTE: The network status light...
Maintenance & Service Guide HP 1155 All-in-One Business PC
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... management functions. 110 Appendix A Troubleshooting Without Diagnostics The network controller is not configured properly. Cause Solution The network controller is defective. Cause Unprogrammed EEPROM. CAUTION: Power may not meet industry-standard specifications. New network card will not boot the operating system. Solution Install a working without apparent cause. Contact an authorized service provider. Solution Contact an authorized service provider. The ME uses 8MB of system memory in single channel mode or 16MB of memory...
... management functions. 110 Appendix A Troubleshooting Without Diagnostics The network controller is not configured properly. Cause Solution The network controller is defective. Cause Unprogrammed EEPROM. CAUTION: Power may not meet industry-standard specifications. New network card will not boot the operating system. Solution Install a working without apparent cause. Contact an authorized service provider. Solution Contact an authorized service provider. The ME uses 8MB of system memory in single channel mode or 16MB of memory...
Maintenance & Service Guide HP 1155 All-in-One Business PC
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.... Run the Computer Setup utility and ensure that the Web browser is good, the "PC" LED light on the front of the cable/DSL modem. If possible, replace the cable. 2. Plug in Computer Setup. Solving Front Panel Component Problems If you encounter Internet access problems, consult your ISP for the device. 2. A USB device, headphone, or microphone is not properly connected. 1. Turn off the computer. 2. The device does not have power. The correct device driver...
.... Run the Computer Setup utility and ensure that the Web browser is good, the "PC" LED light on the front of the cable/DSL modem. If possible, replace the cable. 2. Plug in Computer Setup. Solving Front Panel Component Problems If you encounter Internet access problems, consult your ISP for the device. 2. A USB device, headphone, or microphone is not properly connected. 1. Turn off the computer. 2. The device does not have power. The correct device driver...
Maintenance & Service Guide HP 1155 All-in-One Business PC
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...2, 3 front panel problems 116 G general problems 83 grommet, spare part number 34, 35 grounding methods 24 H hard drive proper handling 29 removing 59 SATA characteristics 21 spare part number 35 hard drive cable spare part number 32, 36 hard drive connector removing 61 hard drive problems 89 hard drive recovery 125 hardware installation problems 105 helpful hints 81 HP Business Digital Headset, spare part number 34 I Internet access problems 116 K keyboard cleaning 27 keyboard problems 103 L LEDs blinking power 133 blinking PS/2 keyboard 133 M mass storage devices, spare part numbers 35 140...
...2, 3 front panel problems 116 G general problems 83 grommet, spare part number 34, 35 grounding methods 24 H hard drive proper handling 29 removing 59 SATA characteristics 21 spare part number 35 hard drive cable spare part number 32, 36 hard drive connector removing 61 hard drive problems 89 hard drive recovery 125 hardware installation problems 105 helpful hints 81 HP Business Digital Headset, spare part number 34 I Internet access problems 116 K keyboard cleaning 27 keyboard problems 103 L LEDs blinking power 133 blinking PS/2 keyboard 133 M mass storage devices, spare part numbers 35 140...
Maintenance & Service Guide HP 1155 All-in-One Business PC
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... flash drive 114 front panel 116 general 83 hard drive 89 hardware installation 105 Internet access 116 keyboard 103 Media Card Reader 92 memory 110 monitor 94 mouse 103 network 107 power 87 printer 101 processor 112 software 118 processor problems 112 R rear components 4 rear cover removing 38, 43 spare part number 31 recovery partition 125 removal and replacement procedures 57, 61 All-in One chassis 37 backlight controller 51 display cable 71 display panel 76 fan 63 foot assembly 41 front bezel 75 hard drive 59 hard drive connector 61 memory 45 memory cover 43 optical drive...
... flash drive 114 front panel 116 general 83 hard drive 89 hardware installation 105 Internet access 116 keyboard 103 Media Card Reader 92 memory 110 monitor 94 mouse 103 network 107 power 87 printer 101 processor 112 software 118 processor problems 112 R rear components 4 rear cover removing 38, 43 spare part number 31 recovery partition 125 removal and replacement procedures 57, 61 All-in One chassis 37 backlight controller 51 display cable 71 display panel 76 fan 63 foot assembly 41 front bezel 75 hard drive 59 hard drive connector 61 memory 45 memory cover 43 optical drive...