Owner's Manual
Page 1
...; 1000/1200 SCREW/BELT/CHAIN DRIVES OPERATION & MAINTENANCE MANUAL Includes INTELLICO®DE 2 Remote Control. Call us: 800-354-3643 For Answers and Assistance: 1.800.354.3643 or visit www.geniecompany.com SAVE THIS MANUAL FOR FUTURE REFERENCE INSTALLER: LEAVE THIS MANUAL WITH HOMEOWNER WARNING To reduce the risk of Johnson Controls Technology Company. Homelink ® and Car2U® compatible. Genie, Genie logo, Intellicode, Safe-T-Beam, IntelliG, PowerMax, PowerLift, ChainMax...
...; 1000/1200 SCREW/BELT/CHAIN DRIVES OPERATION & MAINTENANCE MANUAL Includes INTELLICO®DE 2 Remote Control. Call us: 800-354-3643 For Answers and Assistance: 1.800.354.3643 or visit www.geniecompany.com SAVE THIS MANUAL FOR FUTURE REFERENCE INSTALLER: LEAVE THIS MANUAL WITH HOMEOWNER WARNING To reduce the risk of Johnson Controls Technology Company. Homelink ® and Car2U® compatible. Genie, Genie logo, Intellicode, Safe-T-Beam, IntelliG, PowerMax, PowerLift, ChainMax...
Owner's Manual
Page 2
... STATEMENT Transmitters comply with White Buttons.... 8 Force and Speed Control 9 Contact Reverse Test 9 Remotes/New Intellicode 2 Openers 10 O5ptional 6Program7ming Keypad 12 Clearing Memory for Remotes 13 Intellicode 1 Remotes 14 O6ne Piece7Doors Attaching Door Bracket to Door 15 Attaching Door Arm to Door Bracket 15 M7aintena8nce an9d Adjustments Maintenance Safety 16 Regular Maintenance 16 Corrective Maintenance 17 Adjustment Guides 18 W8iring D9iagram 20 T9roubleshooting 21 Warranty 23 SAVE THESE INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS 2 G999-393 Manual...
... STATEMENT Transmitters comply with White Buttons.... 8 Force and Speed Control 9 Contact Reverse Test 9 Remotes/New Intellicode 2 Openers 10 O5ptional 6Program7ming Keypad 12 Clearing Memory for Remotes 13 Intellicode 1 Remotes 14 O6ne Piece7Doors Attaching Door Bracket to Door 15 Attaching Door Arm to Door Bracket 15 M7aintena8nce an9d Adjustments Maintenance Safety 16 Regular Maintenance 16 Corrective Maintenance 17 Adjustment Guides 18 W8iring D9iagram 20 T9roubleshooting 21 Warranty 23 SAVE THESE INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS 2 G999-393 Manual...
Owner's Manual
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... people clear of opening while door is used throughout this manual. Repairs and adjustments to the door before removing opener cover. C) Away from all locks connected to cables, spring assembly, and other like items. Installations, repairs and adjustments must be done by a trained service person using proper tools and instructions. • Remove all ropes, and disable all moving objects, springs under high tension and electric motors. DO NOT allow children to , the emergency release handle. •...
... people clear of opening while door is used throughout this manual. Repairs and adjustments to the door before removing opener cover. C) Away from all locks connected to cables, spring assembly, and other like items. Installations, repairs and adjustments must be done by a trained service person using proper tools and instructions. • Remove all ropes, and disable all moving objects, springs under high tension and electric motors. DO NOT allow children to , the emergency release handle. •...
Owner's Manual
Page 4
... to ensure all models) Some units have been completed. The door stops and reverses to the full open /close" button on the door during a power failure or other emergency to allow the door to fully open /close" button until the door reaches its fully closed position. The door opener responds to a desired rate, vary limits and force, and program new remotes. Review Assembly/Installation Instructions poster. If you release the "open position if anything passes through the garage. LED indicator lights on the...
... to ensure all models) Some units have been completed. The door stops and reverses to the full open /close" button on the door during a power failure or other emergency to allow the door to fully open /close" button until the door reaches its fully closed position. The door opener responds to a desired rate, vary limits and force, and program new remotes. Review Assembly/Installation Instructions poster. If you release the "open position if anything passes through the garage. LED indicator lights on the...
Owner's Manual
Page 5
... FLASHING in the garage door opening and closing your garage door. Remote Programming synchronizes your remote control devices (remotes, wall console, and keypad) with the buttons, LED indicators and products used for operation: 1. The following information will take you will want to operate the opener once the Required Programming section has been successfully completed. Door Force Program (Factory Set) - This program is used to set how far your door travels up or down . 2. Door Speed Program (Factory Set) - These buttons should NOT be used to program the...
... FLASHING in the garage door opening and closing your garage door. Remote Programming synchronizes your remote control devices (remotes, wall console, and keypad) with the buttons, LED indicators and products used for operation: 1. The following information will take you will want to operate the opener once the Required Programming section has been successfully completed. Door Force Program (Factory Set) - This program is used to set how far your door travels up or down . 2. Door Speed Program (Factory Set) - These buttons should NOT be used to program the...
Owner's Manual
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... Limits) 1 Lift the door open by hand until the shuttle/bullet engages the carriage on the rail. 4 Press and hold the down arrow button (-) and the long LED will begin flashing. PROGRAM PROGRAM SET + SET HOLD 2 seconds 6 PROGRAM SET + NOTE: You have run out of time and must go back to complete each step. You can occur. • T he shuttle MUST be activated. NOTE: Before setting limits confirm wall console red...
... Limits) 1 Lift the door open by hand until the shuttle/bullet engages the carriage on the rail. 4 Press and hold the down arrow button (-) and the long LED will begin flashing. PROGRAM PROGRAM SET + SET HOLD 2 seconds 6 PROGRAM SET + NOTE: You have run out of time and must go back to complete each step. You can occur. • T he shuttle MUST be activated. NOTE: Before setting limits confirm wall console red...
Owner's Manual
Page 7
... hold the up arrow button (+) until the long LED light comes on blue (round LED remains off). HOLD Opening Garage Door (Up Limits) NOTE: Beginning with powerhead. PROGRAM SET - 9 Press and release the Program Set button (both LEDs flash blue and go off). PROGRAM SET - 3 Required Programming 5 Press and release the Program Set button (both LEDs flash blue and go off). Watch carriage as it approaches the power head to avoid contact with garage door closed ) limit is programmed. 8 Press and hold...
... hold the up arrow button (+) until the long LED light comes on blue (round LED remains off). HOLD Opening Garage Door (Up Limits) NOTE: Beginning with powerhead. PROGRAM SET - 9 Press and release the Program Set button (both LEDs flash blue and go off). PROGRAM SET - 3 Required Programming 5 Press and release the Program Set button (both LEDs flash blue and go off). Watch carriage as it approaches the power head to avoid contact with garage door closed ) limit is programmed. 8 Press and hold...
Owner's Manual
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... light flashes. LOCK disables controls after door is OFF. Note: If opener has a Motion Detector sensor, it will display Red when wall console is properly wired and Sure-Lock™ is completely W closed . Independent Light Control Button Controls door opener lights from inside garage. UNLOCK allows controls to open or close garage door. When Sure-Lock™ is OFF To powerhead Sure-Lock™ Button - Open/Close Button Use this button to work normally. Sure-Lock™ Button When Sure-Lock™ is detected. Open/Close Button Opens and closes...
... light flashes. LOCK disables controls after door is OFF. Note: If opener has a Motion Detector sensor, it will display Red when wall console is properly wired and Sure-Lock™ is completely W closed . Independent Light Control Button Controls door opener lights from inside garage. UNLOCK allows controls to open or close garage door. When Sure-Lock™ is OFF To powerhead Sure-Lock™ Button - Open/Close Button Use this button to work normally. Sure-Lock™ Button When Sure-Lock™ is detected. Open/Close Button Opens and closes...
Owner's Manual
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... as needed to MAINTENANCE and ADJUSTMENTS, Regular Maintenance, pages 16-19. 9 3 Required Programming Force and Speed Control These controls are factory set force limits. Force and Speed Limits are factory programmed and automatically set themselves when you use the Wall Console to open and close the garage door for the first time automatically sets the Force needed until door passes the Contact Reverse Test. Contact Reverse Adjustment If the door stops before it is fully set. 12 Lay a 2" x 4" board at under...
... as needed to MAINTENANCE and ADJUSTMENTS, Regular Maintenance, pages 16-19. 9 3 Required Programming Force and Speed Control These controls are factory set force limits. Force and Speed Limits are factory programmed and automatically set themselves when you use the Wall Console to open and close the garage door for the first time automatically sets the Force needed until door passes the Contact Reverse Test. Contact Reverse Adjustment If the door stops before it is fully set. 12 Lay a 2" x 4" board at under...
Owner's Manual
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... car to pressing THIS button on the remote (the door should open or close). G999-393 Manual-ScrewBeltChain-EN indd 11 11 7/13/12 10 17 AM PROGRAM IMPORTANT: Your HomeLink® device will ONLY respond to Genie mode. 3 Required Programming 18 Press and release the same button on the remote (both LED's flash blue and then turn off). To program the same Remote for three door openers. Follow the Car2U or HomeLink instruction...
... car to pressing THIS button on the remote (the door should open or close). G999-393 Manual-ScrewBeltChain-EN indd 11 11 7/13/12 10 17 AM PROGRAM IMPORTANT: Your HomeLink® device will ONLY respond to Genie mode. 3 Required Programming 18 Press and release the same button on the remote (both LED's flash blue and then turn off). To program the same Remote for three door openers. Follow the Car2U or HomeLink instruction...
Owner's Manual
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... LED turns blue and then goes o . Press in motion. Press the Program key . 3. NOTE: Pressing any single button will automatically stop or start programming steps over. Resetting PIN If you have forgotten your PIN or you fear it may have successfully erased the old programming. 2. The long LED will stay on the Powerhead indicates an error. Note: For multiple doors, see the full instructions packed with the keypad. Press Program key...
... LED turns blue and then goes o . Press in motion. Press the Program key . 3. NOTE: Pressing any single button will automatically stop or start programming steps over. Resetting PIN If you have forgotten your PIN or you fear it may have successfully erased the old programming. 2. The long LED will stay on the Powerhead indicates an error. Note: For multiple doors, see the full instructions packed with the keypad. Press Program key...
Owner's Manual
Page 13
... will operate normally using the Wall Console. T - + SET HOLD 2 seconds 2 Release the Program Set button, round LED goes off and the long LED flashes purple. All remaining (or recovered) Remotes and wireless Keypads MUST BE reprogrammed as shown on the Powerhead and hold 2 seconds, round LED comes ON. PROGRAM PROGRAM SET SET HOLD HOLD If the memory has been cleared, the Remote will not activate the door opener. NOTE: The garage door opener will clear ALL programmed Remotes and wireless Keypads. PROGRAM...
... will operate normally using the Wall Console. T - + SET HOLD 2 seconds 2 Release the Program Set button, round LED goes off and the long LED flashes purple. All remaining (or recovered) Remotes and wireless Keypads MUST BE reprogrammed as shown on the Powerhead and hold 2 seconds, round LED comes ON. PROGRAM PROGRAM SET SET HOLD HOLD If the memory has been cleared, the Remote will not activate the door opener. NOTE: The garage door opener will clear ALL programmed Remotes and wireless Keypads. PROGRAM...
Owner's Manual
Page 14
... programmed to GREEN for 10 seconds (both the RED and GREEN LEDs on the Remote indicates the Intellicode® mode: Red = Intellicode® 1 Green = Intellicode® 2 6 Press the Remote button again. Press and hold the button for operation with 10 or higher, the Learn Code Button and Indicator LED are located near the antenna. If your Genie® instructions for this Intellicode® 1 model of Genie® garage door openers .The default Intellicode® 2 setting must be changed...
... programmed to GREEN for 10 seconds (both the RED and GREEN LEDs on the Remote indicates the Intellicode® mode: Red = Intellicode® 1 Green = Intellicode® 2 6 Press the Remote button again. Press and hold the button for operation with 10 or higher, the Learn Code Button and Indicator LED are located near the antenna. If your Genie® instructions for this Intellicode® 1 model of Genie® garage door openers .The default Intellicode® 2 setting must be changed...
Owner's Manual
Page 16
... not hesitate to repair or adjust door springs or any hardware, and DO NOT OPERATE garage door automatically or manually if door is completely closed. B. Check for multiple door installations). • No STB red or green LED displayed. - Verify wire routing from STBs to prevent contacting it while operating the console. Check wiring and wire connections. Keep remote away from door to STB connection in sight and away from another Safe-T-Beam® unit (for obstruction. - NO...
... not hesitate to repair or adjust door springs or any hardware, and DO NOT OPERATE garage door automatically or manually if door is completely closed. B. Check for multiple door installations). • No STB red or green LED displayed. - Verify wire routing from STBs to prevent contacting it while operating the console. Check wiring and wire connections. Keep remote away from door to STB connection in sight and away from another Safe-T-Beam® unit (for obstruction. - NO...
Owner's Manual
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... light cover. 2. Open remote case using a remote or wall console. - Replace battery. 3. Door will not close the door automatically unless the Safe-T-Beam® System is engaged to carriage assembly. To engage shuttle to carriage, pull the release handle down and toward the door. Remote Battery Replacement Replace remote battery with greater than 60 watts. Pull/release cord down and back towards opener and let go ) • Chain/belt drive models: Verify bullet is installed and Limits are not pinched or near moving parts. 1. 6 Maintenance and Adjustments...
... light cover. 2. Open remote case using a remote or wall console. - Replace battery. 3. Door will not close the door automatically unless the Safe-T-Beam® System is engaged to carriage assembly. To engage shuttle to carriage, pull the release handle down and toward the door. Remote Battery Replacement Replace remote battery with greater than 60 watts. Pull/release cord down and back towards opener and let go ) • Chain/belt drive models: Verify bullet is installed and Limits are not pinched or near moving parts. 1. 6 Maintenance and Adjustments...
Owner's Manual
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... Adjustments Adjustment Guides CAUTION Door closing . 3. See page 8. However, conditions possibly requiring adjustment are pre programmed at the factory and "learned" during the Open/Close Limit settings steps (see pages 6-7). Doors that start up and down , STOP, and reverse before they completely open. PROGRAM SET 4 Press either until you reach desired setting. 3 Press and release. Then the New DOWN FORCE SETTING will display. OFF BLUE Flashing USE CHART IN NEXT COLUMN BLUE BLUE LOCKS IN SETTING. Both LEDs turn...
... Adjustments Adjustment Guides CAUTION Door closing . 3. See page 8. However, conditions possibly requiring adjustment are pre programmed at the factory and "learned" during the Open/Close Limit settings steps (see pages 6-7). Doors that start up and down , STOP, and reverse before they completely open. PROGRAM SET 4 Press either until you reach desired setting. 3 Press and release. Then the New DOWN FORCE SETTING will display. OFF BLUE Flashing USE CHART IN NEXT COLUMN BLUE BLUE LOCKS IN SETTING. Both LEDs turn...
Owner's Manual
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... into outlet used for • Button stuck on wall console or remote. Refer to Installation poster or download poster from adjacent Safe-T-Beam® units. • Contact The Genie Company at 1-800-35GENIE. Refer to Installation poster or download poster from remote. • Make certain carriage is ON. See pages 6-7. • Be sure door, opener, and springs are in good repair, properly lubricated and balanced. • Check closing "FORCE" adjustment. 8 Troubleshooting OPERATION Need help...
... into outlet used for • Button stuck on wall console or remote. Refer to Installation poster or download poster from adjacent Safe-T-Beam® units. • Contact The Genie Company at 1-800-35GENIE. Refer to Installation poster or download poster from remote. • Make certain carriage is ON. See pages 6-7. • Be sure door, opener, and springs are in good repair, properly lubricated and balanced. • Check closing "FORCE" adjustment. 8 Troubleshooting OPERATION Need help...
Owner's Manual
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...ON/RED/ STEADY Possible Problem Normal operation. No response from unit. Limits NOT set properly. Thermal cutout Program remote using instructions on a one -piece door. • Contact The Genie Company at 1-800-35GENIE concerning door speed. DO NOT unplug unit. Program error. Safe-T-Beam® physical obstruction. Door contact in . Check alignment of door. Contact a trained door system technician. Check door spring, track, rollers, hinges and fixtures. Remote NOT programmed. Program remote, see page s 6-7. Remove obstruction. Re-program limits, see...
...ON/RED/ STEADY Possible Problem Normal operation. No response from unit. Limits NOT set properly. Thermal cutout Program remote using instructions on a one -piece door. • Contact The Genie Company at 1-800-35GENIE concerning door speed. DO NOT unplug unit. Program error. Safe-T-Beam® physical obstruction. Door contact in . Check alignment of door. Contact a trained door system technician. Check door spring, track, rollers, hinges and fixtures. Remote NOT programmed. Program remote, see page s 6-7. Remove obstruction. Re-program limits, see...
Owner's Manual
Page 23
... FIFTEEN (15) YEARS CHAIN- Seller warrants the belt for a period of the Product DRIVE SCREW- Seller warrants the motor for a period of FIVE (5) YEARS PowerMax® 1200/1500, SC 1200/1500, TriloG™ 1200/1500 MOTOR - Seller warrants the motor for the LIFETIME* of Seller, and does not cover batteries, missing or damaged parts from clearance or open box sales, or repairs or maintenance to door components ALL EXPRESS...
... FIFTEEN (15) YEARS CHAIN- Seller warrants the belt for a period of the Product DRIVE SCREW- Seller warrants the motor for a period of FIVE (5) YEARS PowerMax® 1200/1500, SC 1200/1500, TriloG™ 1200/1500 MOTOR - Seller warrants the motor for the LIFETIME* of Seller, and does not cover batteries, missing or damaged parts from clearance or open box sales, or repairs or maintenance to door components ALL EXPRESS...
Owner's Manual
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... retail/commercial locations nationwide. can open door without remote • Lighted keypad with Revolution Series 1500, 1200 and 1000 Models) • Sleek and compact design • Beeps and flashes green when garage door closes. G999-393 Manual-ScrewBeltChain-EN indd 24 ™ 7/13/12 10 17 AM Closed Confirm™ Wireless Remote (Works with flip-up cover • Controls up to 3 openers • Large, easy to find buttons for Leading-Edge Technology or the Perfect Update/Replacement...
... retail/commercial locations nationwide. can open door without remote • Lighted keypad with Revolution Series 1500, 1200 and 1000 Models) • Sleek and compact design • Beeps and flashes green when garage door closes. G999-393 Manual-ScrewBeltChain-EN indd 24 ™ 7/13/12 10 17 AM Closed Confirm™ Wireless Remote (Works with flip-up cover • Controls up to 3 openers • Large, easy to find buttons for Leading-Edge Technology or the Perfect Update/Replacement...