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Genie Excelerator Support Question

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Question posted by emasapp on March 10th, 2014

Door Will Open Slowly But Will Not Close Or Even Light Come On How Do I Fix This

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Related Genie Excelerator Manual Pages

Owner's Manual - Page 1

... Requirements. 3531835447 TABLE OF CONTENTS Safety Information 2 Important Installation Instructions 2 Safety Features 2 Pre-installation Checklist 3 Garage Door Opener Assembly 9 Record Data (for 8' Doors Included Wall Control MUST be Properly Set to Operation of this Garage Door Operator. Please call us: 1-800-35-GENIE (354-3643) www.geniecompany.com Please have Model information...

Owner's Manual - Page 2

... understanding the information in this manual. An improperly balanced door could cause severe injury. Safe-T-Stop® Timed Reversed System Automatically opens a closing door. Automatic Lighting System Two light bulbs up to remove, repair or adjust springs or anything passes through beam. Manual Emergency Release Allows the garage door to be properly grounded. • Do Not try to...

Owner's Manual - Page 3

...necessary bracing and a door opener reinforcement bracket (if needed) before proceeding. B If door is equipped with frame and skin - NOTE The Excelerator Opener is "lightweight" (made with an automatic Garage Door Balance Detection System. One-Piece Door B Raise door to your garage door for repairs and adjustments SECTIONAL DOOR, TORSION SPRINGS SECTIONAL DOOR, EXTENSION SPRINGS ONE...

Owner's Manual - Page 4

... or visit www.geniecompany.com Mark a point on center line. NOTE • For both types of the garage door opening. Check Step 3: MEASURE GARAGE DOOR HEIGHT Measure garage door height (7'-6", 8'-0", or taller) with Check Step 4. Draw a center line to "H". Check Step 4: CHECK DOOR HEADER AREA NOTE The header is 7'-6" or less, continue with tape measure. For one-piece...

Owner's Manual - Page 6

... Extensions (dealer) ❐ Garage door opener reinforcement bracket (dealer) ❐ Garage door frame reinforcement brackets, screws, bracing or reinforcement kits (dealer) ❐ Lag Screws (11/4") for a wood door less than 2" thick (store) ❐ Electrical outlet and/or wiring (supplied by a licensed electrician) ❐ Excelerator Extension Kit (for 8' garage doors) (store) ❐...

Owner's Manual - Page 8

... 1166 1155 2211 1188 88 1133 DOOR 1144 553 22 99 45A 1100 46B 3311 30 28 556 3322 3366 3344 333 32 112 3333 2225 2222 23 2244 3355 8 For Help, call 1-800-35-GENIE or visit www.geniecompany.com EXCELERATOR HARDWARE EXPLODED VIEW NOTE Opener will not function unless Safe-T-Beam...

Owner's Manual - Page 9

...-tighten until later. B Install Bumper (Figure 9). C Install Coupler on collar 11B. See page 8.) C Attach End Rail Section to Collar (Figure11D). GARAGE DOOR OPENER ASSEMBLY Assembly Step C1H: CONNECT RAIL TO POWER HEAD OPEN BLUE PARTS BAG A Turn Power Head upside down and place on Retaining Clip 10 Figure 11 Attach Middle Rail Section For...

Owner's Manual - Page 10

...Light Bulb Sockets. Insert (#8-32 x 1") Hex Head Screw into Switch hole and finger-tighten until later. B Tighten snugly but Do Not over -tighten. B Uncoil Limit Switch Wires and retain Twist Ties. #8-32 x 1" Hex Head Screws Open... Power Head (Figure 12). Close Limit Switch (Brown wire) 19 DOOR Open Limit Switch (White wire) 18 DOOR 15" Arrows point DOOR toward door Wire Clip 53 15" ...

Owner's Manual - Page 12

... Mount directly into header Center Line of door Use of Header Bracket support board Center Line of door OR Bottom of door travel + 2-1/2" (sectional door) or + 6" (one-piece door) Figure 18 Attach Header Bracket above the spring. GARAGE DOOR OPENER INSTALLATION NOTE For lightweight garage doors, make sure you have sufficient support. • If a door spring is recommended) Lag Screws and...

Owner's Manual - Page 16

... so tongue of the Brackets until it will not close the door automatically unless the Safe-T-Beam® System is installed. Place Source and Sensor modules on this side whenever possible. • For multiple-door garages see (Figure 26). - NOTE To help prevent interference from the door opening, where it clicks into place. • Check final...

Owner's Manual - Page 18

... Staples, be able to only tap them in UNLOCKED position. F Remove protective backing from inside garage. • Independent Light Control allows convenient manual control of any moving garage door or Opener parts (you should not be sure to reach door while standing at Wall Console). Wall Console 40 Figure 31 Wall Console Allow slack Terminal Attachment...

Owner's Manual - Page 19

...perform step B. • If you are light sensitive. If the Plug does not fit into a grounding type outlet. Ground to circuit. Restore Power to Opener Green Wire. - Electrical power must be ...from circuit. • Remove Motor Cover. • Remove and discard Power Cord. - The door Opener must remain off Power Cord inside Power Head as near Strain Relief as stated in any way...

Owner's Manual - Page 20

.... • The garage door will move slowly the first time it runs, until the Opener "learns" the type of door. • Ensure the Magnetic Carriage Assembly is engaged and is between fully counter clockwise and fully clockwise (Figure 35). If door does not close garage door. - Do not over -tighten. • Re-engage Magnetic Carriage Assembly. If door opens completely, but...

Owner's Manual - Page 21

... board before checking the contact reverse function (Figure 36). If your Excelerator® is blocked, door will prevent the Timer/Cycle Counter from Open Limit Switch to Close Limit Switch. F Adjust Close Force to minimum needed : • Place door in open garage door, and close . If not, readjust the Close Limit Switch. 2" x 4" board laid flat Figure 36 Checking Contact Reverse For...

Owner's Manual - Page 22

... A Press Button on Power Head for a different Opener. B Snap Battery Cover closed. B Press Button again. Red Learn Indicator Light will blink 2 times per second, programming has stopped. To Replace Remote Control Battery A Push in on Battery Cover Latch at one Button of the open or close the garage door if the Safe-TBeam® System is malfunctioning...

Owner's Manual - Page 23

...NOTE • If the door does not move the garage door: - twice per second. • Enter your PIN and press . - B Programming the Keypad for each door opener. Learn Code Indicator LED...Safety Reverse does not work properly 1 Close door and disconnect the Opener using Emergency Release Cord. 2 Do not use the same PIN. • Enter your door opener does not have an antenna,you ...

Owner's Manual - Page 26

...to adjust the Opener properly may cause severe injury or death. 6 When possible use the Emergency Release only when the door is completely closed . IMPORTANT ...DOOR. 4 NEVER GO UNDER A STOPPED, PARTIALLY OPEN DOOR. 5 Test Opener monthly. Weak or broken springs are capable of increasing the rate of door closure and increasing the risk of severe injury or death. 7 KEEP GARAGE DOORS...

Owner's Manual - Page 27

... for further assistance. Check Limit Switch Wire connections to close. Unlock switch. See page 20. 2. See page 18 NOTE • The status LED Indicator Light is equipped with an automatic garage door balance detection system. Check Wall Console Wiring for internal clock to the Opener. See door Safety Guide 1. For Help, call Customer Service at Power...

Owner's Manual - Page 28

... is "Closed" (not tripped). • If still no apparent reason Door starts down, then stops before it is completely closed • Check Wires to ensure that garage door and Opener are not...Ensure Magnetic Carriage Assembly is completely open Lights will not turn off • Check Safe-T-Beam® System as detailed in contact with the garage door hardware or springs,contact a Genie ...

Owner's Manual - Page 29

... OPEN LIMIT CLOSE LIMIT For Help, call 1-800-35-GENIE or visit www.geniecompany.com BLUE BLACK WHITE WHITE LIGHTS 60 WATTS MAX. If present, troubleshoot as detailed in Safe-T-Beam® System Self-Diagnostic Troubleshooting Chart (See page 26). Noisy operation • Ensure all fasteners are tightened. • Check that the garage door and Opener...