Gateway 9510 Server User Guide
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... Arrays 143 7 Troubleshooting 145 Safety guidelines 146 Error messages 147 Troubleshooting 149 First steps 149 Battery replacement 149 Beep codes 150 Additional beep codes provided by optional Intel Management Modules 152 LED information 152 Diagnostic LEDs 154 BIOS 161 CD or DVD drive ...Keyboard 164 Memory 164 Modem (telephone dial-up 164 Monitor 166 Power 167 Processor 167 Telephone support 168 Before calling Gateway Customer Care 168 Telephone support 169 Tutoring and training 169 A Server Specifications 171 System specifications 172 System board specifications 173...
... Arrays 143 7 Troubleshooting 145 Safety guidelines 146 Error messages 147 Troubleshooting 149 First steps 149 Battery replacement 149 Beep codes 150 Additional beep codes provided by optional Intel Management Modules 152 LED information 152 Diagnostic LEDs 154 BIOS 161 CD or DVD drive ...Keyboard 164 Memory 164 Modem (telephone dial-up 164 Monitor 166 Power 167 Processor 167 Telephone support 168 Before calling Gateway Customer Care 168 Telephone support 169 Tutoring and training 169 A Server Specifications 171 System specifications 172 System board specifications 173...
Gateway 9510 Server User Guide
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...an electrical outlet, turned on, and working correctly. ■ Make sure that you see, then see "Error messages" on page 147 and "Beep codes" on page 150 for your server, the power-on self-test (POST) routine checks the server memory and components. Write down any problems, .... Selecting the boot device To select which device your operating system's documentation for instructions on configuring advanced settings for troubleshooting information. 20 www.gateway.com Chapter 2: Setting Up Your Server If nothing happens when you press the power button: ■ Make sure that the UPS, if...
...an electrical outlet, turned on, and working correctly. ■ Make sure that you see, then see "Error messages" on page 147 and "Beep codes" on page 150 for your server, the power-on self-test (POST) routine checks the server memory and components. Write down any problems, .... Selecting the boot device To select which device your operating system's documentation for instructions on configuring advanced settings for troubleshooting information. 20 www.gateway.com Chapter 2: Setting Up Your Server If nothing happens when you press the power button: ■ Make sure that the UPS, if...
Gateway 9510 Server User Guide
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... memory modules or replace with modules you know are damaged ■ Liquid has been spilled into your new battery may be defective. Beep codes Whenever a recoverable error occurs during POST if the video configuration fails (a faulty video controller) or if an expansion card is not ... your server ■ Your server was dropped ■ The case was damaged during shipment from Gateway, contact Gateway Customer Care. ■ If you have the correct test equipment, make sure that device. Beeps 1 2 3 Description Memory refresh timer error Parity error in the first 64 KB of error ...
... memory modules or replace with modules you know are damaged ■ Liquid has been spilled into your new battery may be defective. Beep codes Whenever a recoverable error occurs during POST if the video configuration fails (a faulty video controller) or if an expansion card is not ... your server ■ Your server was dropped ■ The case was damaged during shipment from Gateway, contact Gateway Customer Care. ■ If you have the correct test equipment, make sure that device. Beeps 1 2 3 Description Memory refresh timer error Parity error in the first 64 KB of error ...
Gateway 9510 Server User Guide
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... Troubleshooting steps System board timer not operational. The keyboard controller (8042) may be defective. www.gateway.com 151 n If the beep code occurs even when all expansion cards. n If the beep code does not occur when the expansion cards have been removed, the system board is at fault. ...Remove the keyboard to Protected mode. If it does, try a known good processor in the first socket. Same as for 4 beeps. When the beep code returns, the most recent card you installed is an add-in -card problem, remove all expansion cards have been removed, one of...
... Troubleshooting steps System board timer not operational. The keyboard controller (8042) may be defective. www.gateway.com 151 n If the beep code occurs even when all expansion cards. n If the beep code does not occur when the expansion cards have been removed, the system board is at fault. ...Remove the keyboard to Protected mode. If it does, try a known good processor in the first socket. Same as for 4 beeps. When the beep code returns, the most recent card you installed is an add-in -card problem, remove all expansion cards have been removed, one of...
Gateway 9510 Server User Guide
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... ■ Orange = Critical error or non-recoverable ■ Orange blink = Non critical Blinking = Drive active 152 www.gateway.com Processor configuration error or CPU 1 socket is empty. Chipset control failure. See the following additional beep codes are identical. Reseat or replace the failed processor. DC power unexpectedly lost. LED information The system board...
... ■ Orange = Critical error or non-recoverable ■ Orange blink = Non critical Blinking = Drive active 152 www.gateway.com Processor configuration error or CPU 1 socket is empty. Chipset control failure. See the following additional beep codes are identical. Reseat or replace the failed processor. DC power unexpectedly lost. LED information The system board...
Gateway 9510 Server User Guide
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...aperture grille allows more information, see "Monitor" on page 166. ■ If your operating system so it recognizes the additional processor. See "Beep codes" on the monitor. The processor should be seeing an image on page 150. Power You press the power button, but the server does ...UPS. ■ Make sure that the power supply cable and power button cable are most obvious when the monitor displays a white background. www.gateway.com 167 For monitor troubleshooting, see your server and make sure that the UPS is connected securely to an electrical outlet, turned on, and ...
...aperture grille allows more information, see "Monitor" on page 166. ■ If your operating system so it recognizes the additional processor. See "Beep codes" on the monitor. The processor should be seeing an image on page 150. Power You press the power button, but the server does ...UPS. ■ Make sure that the power supply cable and power button cable are most obvious when the monitor displays a white background. www.gateway.com 167 For monitor troubleshooting, see your server and make sure that the UPS is connected securely to an electrical outlet, turned on, and ...
Gateway 9510 Server User Guide
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... password see supervisor password Advanced menu BIOS Setup utility 100 B backplane installing hot-swap 86 battery troubleshooting 149 bays hard drive 4 beep codes 150 additional 152 bezel assembly installing 49 removing 44 bezel lock 44, 50 BIOS recovering 102 resetting 105 resetting passwords 107 rolling 101...38 troubleshooting 161 CD or DVD drive installing 54 location 2 troubleshooting 161 Certificate of Authenticity 168 checkpoints ACPI runtime 160 bootblock initialization code 157 bootblock recovery code 158 DIM code 160 POST code 154 cleaning keyboard 27 screen 27 www.gateway.com 209
... password see supervisor password Advanced menu BIOS Setup utility 100 B backplane installing hot-swap 86 battery troubleshooting 149 bays hard drive 4 beep codes 150 additional 152 bezel assembly installing 49 removing 44 bezel lock 44, 50 BIOS recovering 102 resetting 105 resetting passwords 107 rolling 101...38 troubleshooting 161 CD or DVD drive installing 54 location 2 troubleshooting 161 Certificate of Authenticity 168 checkpoints ACPI runtime 160 bootblock initialization code 157 bootblock recovery code 158 DIM code 160 POST code 154 cleaning keyboard 27 screen 27 www.gateway.com 209
Gateway 9510 Server User Guide
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... drive cleaning 27 technical support Customer Care 168 resources 168 tips before contacting 168 telephone support 168 training CD 169 Gateway Learning Libraries 169 troubleshooting add-in card 162 battery 149 beep codes 150 BIOS 161 card 162 CD drive 161 CD or DVD 161 diagnostic LEDs 154 diskette drive 161 error messages... server 21 turning on server 19 U uninterruptible power supply (UPS) 18 updating BIOS 101 UPS 18 USB ports 3 location 2, 5 user password 33 utility 214 www.gateway.com
... drive cleaning 27 technical support Customer Care 168 resources 168 tips before contacting 168 telephone support 168 training CD 169 Gateway Learning Libraries 169 troubleshooting add-in card 162 battery 149 beep codes 150 BIOS 161 card 162 CD drive 161 CD or DVD 161 diagnostic LEDs 154 diskette drive 161 error messages... server 21 turning on server 19 U uninterruptible power supply (UPS) 18 updating BIOS 101 UPS 18 USB ports 3 location 2, 5 user password 33 utility 214 www.gateway.com