Users Guide
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... ES-50/ES-60W/ES-55R/ES-65WR User's Guide 7 Scanner Basics...8 Scanner Parts Locations ...8 Scanner Parts...8 Scanner Buttons and Lights...9 User Replaceable Epson Scanner Accessories 10 Changing the Power Save Settings...10 Charging the Battery (ES-60W/ES-65WR 12 Loading Originals...13 Loading Originals in the Input Slot...13 Original Document Specifications ...20 Receipt Specifications...21 Special Original Specifications ...22 Plastic Card Specifications...22 Wi-Fi Networking ...23 Network Security Recommendations 23 Connecting to an Existing Wi-Fi Network 24 Manually Connecting...
... ES-50/ES-60W/ES-55R/ES-65WR User's Guide 7 Scanner Basics...8 Scanner Parts Locations ...8 Scanner Parts...8 Scanner Buttons and Lights...9 User Replaceable Epson Scanner Accessories 10 Changing the Power Save Settings...10 Charging the Battery (ES-60W/ES-65WR 12 Loading Originals...13 Loading Originals in the Input Slot...13 Original Document Specifications ...20 Receipt Specifications...21 Special Original Specifications ...22 Plastic Card Specifications...22 Wi-Fi Networking ...23 Network Security Recommendations 23 Connecting to an Existing Wi-Fi Network 24 Manually Connecting...
Users Guide
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Sending a Scan to a Cloud Service 35 Printing a Scan ...36 Saving a Scan as a Microsoft Office Format File 38 Selecting Epson ScanSmart Settings 39 Changing the Scanner...39 Changing the Scan Settings ...41 Changing the File Name Settings 43 Changing the Save Settings ...44 Save Settings ...46 Customizing Action Icons ...47 Scanning Using Receipt Manager ...49 Starting a Free Trial (ES-50/ES-60W 49 Hiding the Receipt Manager Trial Icons 54 Activating Receipt Manager (ES-50/ES-60W 55 Scanning Receipts and Using Receipt Manager 59 Exporting Receipts to QuickBooks Online...
Sending a Scan to a Cloud Service 35 Printing a Scan ...36 Saving a Scan as a Microsoft Office Format File 38 Selecting Epson ScanSmart Settings 39 Changing the Scanner...39 Changing the Scan Settings ...41 Changing the File Name Settings 43 Changing the Save Settings ...44 Save Settings ...46 Customizing Action Icons ...47 Scanning Using Receipt Manager ...49 Starting a Free Trial (ES-50/ES-60W 49 Hiding the Receipt Manager Trial Icons 54 Activating Receipt Manager (ES-50/ES-60W 55 Scanning Receipts and Using Receipt Manager 59 Exporting Receipts to QuickBooks Online...
Users Guide
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... Crooked 91 Scanned Image is Cropped ...91 Resetting the Epson Scan 2 Settings 92 Solving Receipt Manager Problems 92 Cannot Access an Accounting Service 93 Cannot Import Receipt Database 93 License Key is Disabled...93 Uninstall Your Scanner Software...93 Uninstalling Scanner Software - Solving Problems ...78 Scanner Light Status ...78 Solving Scanning Problems ...81 Scanner Does Not Turn On or Off or Turns Off Unexpectedly 82 Scanner Button Does Not Start Scanning 83 Scanning Software Does Not Operate Correctly 83...
... Crooked 91 Scanned Image is Cropped ...91 Resetting the Epson Scan 2 Settings 92 Solving Receipt Manager Problems 92 Cannot Access an Accounting Service 93 Cannot Import Receipt Database 93 License Key is Disabled...93 Uninstall Your Scanner Software...93 Uninstalling Scanner Software - Solving Problems ...78 Scanner Light Status ...78 Solving Scanning Problems ...81 Scanner Does Not Turn On or Off or Turns Off Unexpectedly 82 Scanner Button Does Not Start Scanning 83 Scanning Software Does Not Operate Correctly 83...
Users Guide
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...: Scanner Parts Locations Changing the Power Save Settings You can use the Epson Scan 2 Utility to the Apps screen and select Epson Scan 2 Utility. 10 Do one , call 800-GO-EPSON (800-463-7766) in Canada. To find the nearest one of the following to access the Epson Scan 2 Utility: • Windows 10: Click and select EPSON > Epson Scan 2 Utility. • Windows 8.x: Navigate to change the time period before the scanner enters sleep mode and turns off automatically. 1. 1 start button 2 automatic feeding mode light 3 Ready light 4 Wi...
...: Scanner Parts Locations Changing the Power Save Settings You can use the Epson Scan 2 Utility to the Apps screen and select Epson Scan 2 Utility. 10 Do one , call 800-GO-EPSON (800-463-7766) in Canada. To find the nearest one of the following to access the Epson Scan 2 Utility: • Windows 10: Click and select EPSON > Epson Scan 2 Utility. • Windows 8.x: Navigate to change the time period before the scanner enters sleep mode and turns off automatically. 1. 1 start button 2 automatic feeding mode light 3 Ready light 4 Wi...
Users Guide
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• Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 Utility. • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2 Utility. 2. Parent topic: Scanner Basics 11 Select a power off timer setting for the Battery or USB power setting (ES-60W/ES-65WR). 5. Click Set. 6. Click the Power Save tab. 3. Select the length of time after which you want the scanner to go to sleep as the Sleep Timer setting. 4. Close the Epson Scan 2 Utility.
• Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 Utility. • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2 Utility. 2. Parent topic: Scanner Basics 11 Select a power off timer setting for the Battery or USB power setting (ES-60W/ES-65WR). 5. Click Set. 6. Click the Power Save tab. 3. Select the length of time after which you want the scanner to go to sleep as the Sleep Timer setting. 4. Close the Epson Scan 2 Utility.
Users Guide
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... is turned on downloading and installing your computer. 2. See the Start Here sheet for the device. Parent topic: Connecting to an Existing Wi-Fi Network Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router, you have a computer with a wireless adapter to set up the connection. 1. Set the Wi-Fi switch to the network. 1. Parent topic: Wi-Fi Networking Manually Connecting to a Wi-Fi Network You can quickly connect your scanner...
... is turned on downloading and installing your computer. 2. See the Start Here sheet for the device. Parent topic: Connecting to an Existing Wi-Fi Network Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router, you have a computer with a wireless adapter to set up the connection. 1. Set the Wi-Fi switch to the network. 1. Parent topic: Wi-Fi Networking Manually Connecting to a Wi-Fi Network You can quickly connect your scanner...
Users Guide
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... Start Here sheet to the Wi-Fi position. 4. Press and hold the power switch for 2 minutes. 5. When the ready, Wi-Fi, and Wi-Fi AP lights on the scanner stay on , but the Wi-Fi and Wi-Fi AP lights flash simultaneously, connection has failed. Note: If the ready light stays on , the scanner is turned off and set the Wi-Fi switch to install the scanner software...
... Start Here sheet to the Wi-Fi position. 4. Press and hold the power switch for 2 minutes. 5. When the ready, Wi-Fi, and Wi-Fi AP lights on the scanner stay on , but the Wi-Fi and Wi-Fi AP lights flash simultaneously, connection has failed. Note: If the ready light stays on , the scanner is turned off and set the Wi-Fi switch to install the scanner software...
Users Guide
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.... 1. Scanning You can scan your computer. Load your computer and the scan job begins. Epson ScanSmart automatically opens on the scanner. Do one of the following : • Press the start button on your original into the scanner. 2. Scanning a Document in Epson ScanSmart Selecting Epson ScanSmart Settings Scanning Using Receipt Manager Selecting Receipt Manager Settings Scan Resolution Guidelines Scanning a Document in Epson ScanSmart You can scan and review documents in the Settings menu. • Open Epson ScanSmart on your originals and save them as digital files.
.... 1. Scanning You can scan your computer. Load your computer and the scan job begins. Epson ScanSmart automatically opens on the scanner. Do one of the following : • Press the start button on your original into the scanner. 2. Scanning a Document in Epson ScanSmart Selecting Epson ScanSmart Settings Scanning Using Receipt Manager Selecting Receipt Manager Settings Scan Resolution Guidelines Scanning a Document in Epson ScanSmart You can scan and review documents in the Settings menu. • Open Epson ScanSmart on your originals and save them as digital files.
Users Guide
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... Scan Settings Changing the File Name Settings Changing the Save Settings Save Settings Customizing Action Icons Parent topic: Scanning Changing the Scanner If you are using more than one scanner, you are using with a Wi-Fi connection. 1. Click Save. Note: A scanner connected to your computer via USB takes priority over a scanner with your computer. 4. Click the Settings button. 39 Parent topic: Scanning a Document in Epson ScanSmart Selecting Epson ScanSmart Settings After starting Epson ScanSmart, you can change the scanner that you can change various scanning settings...
... Scan Settings Changing the File Name Settings Changing the Save Settings Save Settings Customizing Action Icons Parent topic: Scanning Changing the Scanner If you are using more than one scanner, you are using with a Wi-Fi connection. 1. Click Save. Note: A scanner connected to your computer via USB takes priority over a scanner with your computer. 4. Click the Settings button. 39 Parent topic: Scanning a Document in Epson ScanSmart Selecting Epson ScanSmart Settings After starting Epson ScanSmart, you can change the scanner that you can change various scanning settings...
Users Guide
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Click Close. Click the Settings button. 44 Change the settings as necessary: • Make sure the Automatic file naming checkbox is selected if you want OCR to automatically detect the subject and date and add them to the file name. You see a screen like this: 3. You can change the file type options for saving your scans. 1. Parent topic: Selecting Epson ScanSmart Settings Changing the Save Settings You can enter a file name that will be used if OCR cannot detect the subject. • Select the OCR language. • Select the date format. 4.
Click Close. Click the Settings button. 44 Change the settings as necessary: • Make sure the Automatic file naming checkbox is selected if you want OCR to automatically detect the subject and date and add them to the file name. You see a screen like this: 3. You can change the file type options for saving your scans. 1. Parent topic: Selecting Epson ScanSmart Settings Changing the Save Settings You can enter a file name that will be used if OCR cannot detect the subject. • Select the OCR language. • Select the date format. 4.
Users Guide
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... Desktop You can export receipt data to Quicken You can save receipt data as a QIF file or export it for use in Quicken. 63 Note: Make sure the QuickBooks Desktop software is exported. Parent topic: Scanning Receipts and Using Receipt Manager Saving or Exporting Receipts to QuickBooks Desktop (Windows only). See the link below. 2. The scanned receipt data is installed and opened on -screen instructions to . The QuickBooks...
... Desktop You can export receipt data to Quicken You can save receipt data as a QIF file or export it for use in Quicken. 63 Note: Make sure the QuickBooks Desktop software is exported. Parent topic: Scanning Receipts and Using Receipt Manager Saving or Exporting Receipts to QuickBooks Desktop (Windows only). See the link below. 2. The scanned receipt data is installed and opened on -screen instructions to . The QuickBooks...
Users Guide
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... Database You can export or import the receipt database and change computers. This is available as an upgrade for Epson ScanSmart is included with ES-55R and ES-65WR models, and is useful if you can export or import the receipt database. After starting Receipt Manager, you change various settings. You see a screen like this: 66 Selecting Receipt Manager Settings Receipt Manager software for ES-50 and ES-60W models.
... Database You can export or import the receipt database and change computers. This is available as an upgrade for Epson ScanSmart is included with ES-55R and ES-65WR models, and is useful if you can export or import the receipt database. After starting Receipt Manager, you change various settings. You see a screen like this: 66 Selecting Receipt Manager Settings Receipt Manager software for ES-50 and ES-60W models.
Users Guide
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... within the guaranteed charging temperature range. The error status light shows The scanner has started in recovery mode. Light status Condition/solution The error status light shows A paper jam has occurred. Remove and reload the original. It may be fully charged even if you cannot update the firmware over a network connection) • Contact Epson for support. The Wi-Fi and Wi-Fi An access point settings error has occurred.
... within the guaranteed charging temperature range. The error status light shows The scanner has started in recovery mode. Light status Condition/solution The error status light shows A paper jam has occurred. Remove and reload the original. It may be fully charged even if you cannot update the firmware over a network connection) • Contact Epson for support. The Wi-Fi and Wi-Fi An access point settings error has occurred.
Users Guide
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...-Fi and Wi-Fi AP lights flash simultaneously. Scanner Does Not Turn On or Off or Turns Off Unexpectedly Scanner Button Does Not Start Scanning Scanning Software Does Not Operate Correctly Original Feeds Incorrectly in Scanner Original Jams in Scanner Scanning is Slow Cannot Send Scans to Get Help Related tasks Loading Originals in the Input Slot Charging the Battery (ES-60W/ES-65WR) Related topics Scanning Wi-Fi Networking Solving Scanning Problems Check these solutions if you...
...-Fi and Wi-Fi AP lights flash simultaneously. Scanner Does Not Turn On or Off or Turns Off Unexpectedly Scanner Button Does Not Start Scanning Scanning Software Does Not Operate Correctly Original Feeds Incorrectly in Scanner Original Jams in Scanner Scanning is Slow Cannot Send Scans to Get Help Related tasks Loading Originals in the Input Slot Charging the Battery (ES-60W/ES-65WR) Related topics Scanning Wi-Fi Networking Solving Scanning Problems Check these solutions if you...
Users Guide
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... as the Scanner or Source setting. • Check that has priority on (ES- 60W/ES-65WR). • Make sure another computer is connected by USB, disconnect it . Try turning the wireless router off and on it . • If you are using a TWAIN-compliant program, make sure you have problems feeding originals in the Device Manager. • Make sure the scanning software is installed. • Use the USB cable that meets the specifications for your scanner, try...
... as the Scanner or Source setting. • Check that has priority on (ES- 60W/ES-65WR). • Make sure another computer is connected by USB, disconnect it . Try turning the wireless router off and on it . • If you are using a TWAIN-compliant program, make sure you have problems feeding originals in the Device Manager. • Make sure the scanning software is installed. • Use the USB cable that meets the specifications for your scanner, try...
Users Guide
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... the message "Network product is active, the scanner may be discovered by user", there may not be a communication error between the scanner and computer. Follow the instructions in the Epson Scan 2 Utility. • You may occur. Parent topic: Solving Problems Cannot Scan Over a Network If you cannot scan over a network (ES-60W/ES-65WR) with Epson ScanSmart or start the Epson Scan 2 Utility, try these solutions: • Make sure the Wi-Fi switch is set...
... the message "Network product is active, the scanner may be discovered by user", there may not be a communication error between the scanner and computer. Follow the instructions in the Epson Scan 2 Utility. • You may occur. Parent topic: Solving Problems Cannot Scan Over a Network If you cannot scan over a network (ES-60W/ES-65WR) with Epson ScanSmart or start the Epson Scan 2 Utility, try these solutions: • Make sure the Wi-Fi switch is set...
Users Guide
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... more information. • Make sure the desktop accounting service and its company file are opened on your computer is up to uninstall and re-install your software, follow the instructions for your operating system. Uninstalling Scanner Software - Windows Uninstalling Scanner Software - Parent topic: Solving Receipt Manager Problems License Key is Disabled If you have trouble with the new license key. Contact Epson Support if you have a problem that requires you...
... more information. • Make sure the desktop accounting service and its company file are opened on your computer is up to uninstall and re-install your software, follow the instructions for your operating system. Uninstalling Scanner Software - Windows Uninstalling Scanner Software - Parent topic: Solving Receipt Manager Problems License Key is Disabled If you have trouble with the new license key. Contact Epson Support if you have a problem that requires you...
Users Guide
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... scanner software program and click Uninstall/Change. • Windows 7: Open the Windows Control Panel utility. However, you do not need to the Apps screen and select Control Panel > Programs > Programs and Features. To download the Uninstaller utility, visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your computer, then see the Start Here sheet to uninstall. 6. Follow the instructions on -screen instructions: • Windows 10: Click and select (Settings) > Apps > Apps & features. Turn off the scanner (ES...
... scanner software program and click Uninstall/Change. • Windows 7: Open the Windows Control Panel utility. However, you do not need to the Apps screen and select Control Panel > Programs > Programs and Features. To download the Uninstaller utility, visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your computer, then see the Start Here sheet to uninstall. 6. Follow the instructions on -screen instructions: • Windows 10: Click and select (Settings) > Apps > Apps & features. Turn off the scanner (ES...
Users Guide
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... • Computer configuration • Description of the problem Then call Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product for solutions to a Support Representative Before you find that re-installing your scanner software, see the documentation for that software for instructions. 7. You can download utilities and documentation, get FAQs and troubleshooting advice, or...
... • Computer configuration • Description of the problem Then call Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product for solutions to a Support Representative Before you find that re-installing your scanner software, see the documentation for that software for instructions. 7. You can download utilities and documentation, get FAQs and troubleshooting advice, or...
Notices and Warranty
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... the defective unit, Epson will ship a replacement product to you, freight prepaid, so long as you use an address in the event that you may not include promotional materials, accessories, documentation, manuals, software, or cables.) You are available at customer.inquires@ea.epson.com. Damage due to the lack of proper maintenance. (See your User's Guide for a Class B digital device, pursuant to Part 15 of...
... the defective unit, Epson will ship a replacement product to you, freight prepaid, so long as you use an address in the event that you may not include promotional materials, accessories, documentation, manuals, software, or cables.) You are available at customer.inquires@ea.epson.com. Damage due to the lack of proper maintenance. (See your User's Guide for a Class B digital device, pursuant to Part 15 of...