User Manual
Page 3
... the printer software. 1 Make sure the printer is NOT CONNECTED to your computer. Windows®: If you see a message on the screen, close the manual feed tray by pushing it in the correct case. Print documents and photos from your product's software package: epson.com/support/p800 (U.S.) epson.ca/support/p800 (Canada) 3 Follow the instructions on the screen to run the setup program. OS X: Make sure you have a USB cable (not included). • Wired network connection Make sure you install Software Updater to align it...
... the printer software. 1 Make sure the printer is NOT CONNECTED to your computer. Windows®: If you see a message on the screen, close the manual feed tray by pushing it in the correct case. Print documents and photos from your product's software package: epson.com/support/p800 (U.S.) epson.ca/support/p800 (Canada) 3 Follow the instructions on the screen to run the setup program. OS X: Make sure you have a USB cable (not included). • Wired network connection Make sure you install Software Updater to align it...
User Manual
Page 4
...Technical support Visit your needs; You can also purchase supplies from an Epson authorized reseller. Epson SureColor P800 Series replacement ink cartridges Color Photo Black Cyan Vivid Magenta Yellow Light Cyan Vivid Light Magenta Light Black Matte Black Light Light Black Part number T8501 T8502 T8503 T8504 T8505 T8506 T8507 T8508 T8509 EPSON, UltraChrome, Signature Worthy, Supplies Central, and SureColor are trademarks of Seiko Epson Corporation. UltraSmooth is a registered trademark of papers to videos, download printer software and utilities, access the online User's Guide, get...
...Technical support Visit your needs; You can also purchase supplies from an Epson authorized reseller. Epson SureColor P800 Series replacement ink cartridges Color Photo Black Cyan Vivid Magenta Yellow Light Cyan Vivid Light Magenta Light Black Matte Black Light Light Black Part number T8501 T8502 T8503 T8504 T8505 T8506 T8507 T8508 T8509 EPSON, UltraChrome, Signature Worthy, Supplies Central, and SureColor are trademarks of Seiko Epson Corporation. UltraSmooth is a registered trademark of papers to videos, download printer software and utilities, access the online User's Guide, get...
User Manual
Page 5
...Sizing Printed Images - Windows 94 Double-sided Printing Options - Windows 100 Saving and Sharing Media Settings - OS X...116 Selecting Roll Paper Settings - OS X 120 Managing Color - Paper Source Options - Windows 104 Changing the Language of the Printer Software Screens 106 Changing Automatic Update Options 107 Printing with OS X ...108 Selecting Basic Print Settings - OS X 119 Advanced Media Control Options - OS X ...122 Selecting Printing Preferences - OS X 124 Checking Print Status - OS X...123 Printing Your Document or Photo - Windows 102 Selecting Default Print Settings...
...Sizing Printed Images - Windows 94 Double-sided Printing Options - Windows 100 Saving and Sharing Media Settings - OS X...116 Selecting Roll Paper Settings - OS X 120 Managing Color - Paper Source Options - Windows 104 Changing the Language of the Printer Software Screens 106 Changing Automatic Update Options 107 Printing with OS X ...108 Selecting Basic Print Settings - OS X 119 Advanced Media Control Options - OS X ...122 Selecting Printing Preferences - OS X 124 Checking Print Status - OS X...123 Printing Your Document or Photo - Windows 102 Selecting Default Print Settings...
User Manual
Page 6
... Screen 126 Checking Cartridge Status with Windows 127 Checking Cartridge Status with OS X 129 Purchase Epson Ink Cartridges...130 Ink Cartridge and Maintenance Box Part Numbers 130 Removing and Installing Ink Cartridges 131 Replacing the Maintenance Cartridge 135 Switch Black Ink Type ...138 Black Ink Type Media List...138 Switching the Black Ink Type...139 Adjusting Print Quality...140 Print Head Maintenance...140 Print Head Nozzle Check...140 Checking the Nozzles Using the Product Control Panel 140 Checking the Nozzles Using a Computer Utility 142 Print Head Cleaning ...144 Cleaning...
... Screen 126 Checking Cartridge Status with Windows 127 Checking Cartridge Status with OS X 129 Purchase Epson Ink Cartridges...130 Ink Cartridge and Maintenance Box Part Numbers 130 Removing and Installing Ink Cartridges 131 Replacing the Maintenance Cartridge 135 Switch Black Ink Type ...138 Black Ink Type Media List...138 Switching the Black Ink Type...139 Adjusting Print Quality...140 Print Head Maintenance...140 Print Head Nozzle Check...140 Checking the Nozzles Using the Product Control Panel 140 Checking the Nozzles Using a Computer Utility 142 Print Head Cleaning ...144 Cleaning...
User Manual
Page 7
... Smeared Printout ...185 Faint Printout or Printout Has Gaps 186 Grainy Printout...187 7 Thick Media 173 Paper Jam Problems - Noise After Ink Installation ...163 Software Installation Problems ...163 Solving Network Problems ...164 Product Cannot Connect to a Wireless Router or Access Point 164 Network Software Cannot Find Product on Borderless Prints 182 Incorrect Characters Print...182 Incorrect Image Size or Position 183 Slanted Printout ...183 Solving Print Quality Problems ...184 White or Dark Lines in the Front Manual Feed Tray 171 Paper Jam Problems -
... Smeared Printout ...185 Faint Printout or Printout Has Gaps 186 Grainy Printout...187 7 Thick Media 173 Paper Jam Problems - Noise After Ink Installation ...163 Software Installation Problems ...163 Solving Network Problems ...164 Product Cannot Connect to a Wireless Router or Access Point 164 Network Software Cannot Find Product on Borderless Prints 182 Incorrect Characters Print...182 Incorrect Image Size or Position 183 Slanted Printout ...183 Solving Print Quality Problems ...184 White or Dark Lines in the Front Manual Feed Tray 171 Paper Jam Problems -
User Manual
Page 22
... Remote Print driver for network printing. Download and install the Remote Print software. 4. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Related topics Wi-Fi or Wired Networking Using Epson Remote Print With Epson Remote Print software on a network. Visit epson.com/connect to learn more about Epson iPrint and check the compatibility of the Epson product you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. 1. Parent topic: Epson Connect Solutions for printing, and enter this free Apple...
... Remote Print driver for network printing. Download and install the Remote Print software. 4. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Related topics Wi-Fi or Wired Networking Using Epson Remote Print With Epson Remote Print software on a network. Visit epson.com/connect to learn more about Epson iPrint and check the compatibility of the Epson product you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. 1. Parent topic: Epson Connect Solutions for printing, and enter this free Apple...
User Manual
Page 27
... change wireless network settings using your product control panel. To install your network data and settings. 1. You see a screen like this product may cause loss of this : 27 Press the network status icon. 3. Select Wi-Fi Setup. The installer program guides you make your own backup or print out your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software. We recommend that you through network setup. Press the home button...
... change wireless network settings using your product control panel. To install your network data and settings. 1. You see a screen like this product may cause loss of this : 27 Press the network status icon. 3. Select Wi-Fi Setup. The installer program guides you make your own backup or print out your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software. We recommend that you through network setup. Press the home button...
User Manual
Page 50
... (330 mm to check the ink status and replace cartridges, if necessary, before printing a large print job. Control Panel Selecting the Default Paper Setup Display and Error Notice Settings Loading Roll Paper (Optional) You can do so but you might notice a color difference in the Sheet Feeder Loading Fine Art Media Selecting the Paper Settings for printing large or panoramic images, or multiple photos (with or without borders) using the optional roll paper unit. Related tasks Loading Paper in your product to install the new ink cartridge.
... (330 mm to check the ink status and replace cartridges, if necessary, before printing a large print job. Control Panel Selecting the Default Paper Setup Display and Error Notice Settings Loading Roll Paper (Optional) You can do so but you might notice a color difference in the Sheet Feeder Loading Fine Art Media Selecting the Paper Settings for printing large or panoramic images, or multiple photos (with or without borders) using the optional roll paper unit. Related tasks Loading Paper in your product to install the new ink cartridge.
User Manual
Page 80
... can set the default black ink type to the one you want to print without borders, select Borderless. Windows Print Quality Options - Select the Source setting that matches the print quality you usually use . 9. To layout multiple print jobs for details. 13. Paper Configuration Options - 6. Windows Color Management Options - See the link at once, select Layout Manager. Note: The Grayscale setting is only available when plain paper is selected as the Mode setting. 10. Windows Advanced B&W Photo...
... can set the default black ink type to the one you want to print without borders, select Borderless. Windows Print Quality Options - Select the Source setting that matches the print quality you usually use . 9. To layout multiple print jobs for details. 13. Paper Configuration Options - 6. Windows Color Management Options - See the link at once, select Layout Manager. Note: The Grayscale setting is only available when plain paper is selected as the Mode setting. 10. Windows Advanced B&W Photo...
User Manual
Page 84
... Color Adjustment) Turns off . Windows 84 Click the Advanced button to choose the input profile and other settings. Parent topic: Selecting Basic Print Settings - Note: An ICC profile is required if color management is turned off color management in your printer software so you get better results by applying color management in the printer driver. Note: In most cases, you can manage color using the Image Color Matching system. ICM Automatically adjusts colors...
... Color Adjustment) Turns off . Windows 84 Click the Advanced button to choose the input profile and other settings. Parent topic: Selecting Basic Print Settings - Note: An ICC profile is required if color management is turned off color management in your printer software so you get better results by applying color management in the printer driver. Note: In most cases, you can manage color using the Image Color Matching system. ICM Automatically adjusts colors...
User Manual
Page 113
... Advanced Color Settings tab, you see one of photo paper. 11. OS X Output Resolution Settings - white photos using the AccuPhoto HD setting. • Select Black/Grayscale when using only your printer software so you can instead use advanced color controls. • Adobe RGB: Matches image colors to use advanced color controls. • Off (No Color Adjustment): Turns off color management in images. Advanced Color Settings - Select one of the screens below depending on certain types of the following as the Print Mode setting...
... Advanced Color Settings tab, you see one of photo paper. 11. OS X Output Resolution Settings - white photos using the AccuPhoto HD setting. • Select Black/Grayscale when using only your printer software so you can instead use advanced color controls. • Adobe RGB: Matches image colors to use advanced color controls. • Off (No Color Adjustment): Turns off color management in images. Advanced Color Settings - Select one of the screens below depending on certain types of the following as the Print Mode setting...
User Manual
Page 158
...opening the Applications > Epson Software folder and selecting EPSON Software Updater. Checking for Software Updates Product Status Messages Running a Product Check Resetting Control Panel Defaults Solving Setup Problems Solving Network Problems Solving Paper Problems Solving Problems Printing from a Computer Solving Page Layout and Content Problems Solving Print Quality Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to problems you may have using your version of Windows...
...opening the Applications > Epson Software folder and selecting EPSON Software Updater. Checking for Software Updates Product Status Messages Running a Product Check Resetting Control Panel Defaults Solving Setup Problems Solving Network Problems Solving Paper Problems Solving Problems Printing from a Computer Solving Page Layout and Content Problems Solving Print Quality Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to problems you may have using your version of Windows...
User Manual
Page 159
... part should be available. LCD screen message Check if paper is not removed. Turn power off and then back on printed pages. See manual for details. Print head protective material is jammed. Combination of your product by checking the messages on the Start Here poster to request replacement. See your LCD, or lights on again. For details, see your documentation. Condition/solution Paper may be jammed in the printer driver does not support borderless printing. A serious error has occurred. Turn...
... part should be available. LCD screen message Check if paper is not removed. Turn power off and then back on printed pages. See manual for details. Print head protective material is jammed. Combination of your product by checking the messages on the Start Here poster to request replacement. See your LCD, or lights on again. For details, see your documentation. Condition/solution Paper may be jammed in the printer driver does not support borderless printing. A serious error has occurred. Turn...
User Manual
Page 164
... a filing cabinet. Product Cannot Connect to a Wireless Router or Access Point Network Software Cannot Find Product on a Network Product Does Not Appear in dual band (2.4 GHz and 5 GHz) mode. We recommend that your router or access point is operating correctly by connecting to it from the product control panel within contact range of your network data and settings. Related references Windows System Requirements OS X System Requirements Solving Network Problems Check...
... a filing cabinet. Product Cannot Connect to a Wireless Router or Access Point Network Software Cannot Find Product on a Network Product Does Not Appear in dual band (2.4 GHz and 5 GHz) mode. We recommend that your router or access point is operating correctly by connecting to it from the product control panel within contact range of your network data and settings. Related references Windows System Requirements OS X System Requirements Solving Network Problems Check...
User Manual
Page 166
... X printer window, try these instructions online, you will lose your Internet connection when you initialize your product software was installed correctly. Check your product is not displayed on the Start Here sheet. • If you have replaced your router, reinstall your network. Note: If you are connecting the product wirelessly via EpsonNet Setup and a WiFi symbol is at the top of the Set Service Order list. Parent topic: Solving Network Problems...
... X printer window, try these instructions online, you will lose your Internet connection when you initialize your product software was installed correctly. Check your product is not displayed on the Start Here sheet. • If you have replaced your router, reinstall your network. Note: If you are connecting the product wirelessly via EpsonNet Setup and a WiFi symbol is at the top of the Set Service Order list. Parent topic: Solving Network Problems...
User Manual
Page 178
... using OS X, make sure you download and install the Epson printer driver. 178 Click the Utility tab. 4. Click OK to the taskbar. 6. Complete the ink cartridge installation steps. Parent topic: Solving Problems Printing from a Computer Error After Cartridge Replacement If you see your product icon in the Windows taskbar, first try this solution: 1. Click the Monitoring Preferences button. 5. Click the checkbox for your operating system. resolution image, you may need...
... using OS X, make sure you download and install the Epson printer driver. 178 Click the Utility tab. 4. Click OK to the taskbar. 6. Complete the ink cartridge installation steps. Parent topic: Solving Problems Printing from a Computer Error After Cartridge Replacement If you see your product icon in the Windows taskbar, first try this solution: 1. Click the Monitoring Preferences button. 5. Click the checkbox for your operating system. resolution image, you may need...
User Manual
Page 190
... a problem, contact Epson. Note: If you uninstall the printer driver and your product name remains in the Print & Fax, Print & Scan, or Printers & Scanners window, select your product software before re-installing it . Quit all applications currently running on -screen instructions to install the Uninstaller utility. 3. Click Uninstall. 7. To download the Uninstaller utility, visit the Epson download site (U.S. Note: If you find that re-installing your product software, see a User Account Control window, click...
... a problem, contact Epson. Note: If you uninstall the printer driver and your product name remains in the Print & Fax, Print & Scan, or Printers & Scanners window, select your product software before re-installing it . Quit all applications currently running on -screen instructions to install the Uninstaller utility. 3. Click Uninstall. 7. To download the Uninstaller utility, visit the Epson download site (U.S. Note: If you find that re-installing your product software, see a User Account Control window, click...
User Manual
Page 204
... the connectors. Do not block or cover openings in the case or insert objects through the slots. • Keep the printer away from printing. • Before transporting the printer, make sure you replace them with a cable, ensure the correct orientation of the correct size and rating. • Leave the ink cartridges installed. If there are subject to the plug, replace the cord set or consult a qualified electrician. Each...
... the connectors. Do not block or cover openings in the case or insert objects through the slots. • Keep the printer away from printing. • Before transporting the printer, make sure you replace them with a cable, ensure the correct orientation of the correct size and rating. • Leave the ink cartridges installed. If there are subject to the plug, replace the cord set or consult a qualified electrician. Each...
Basics
Page 24
... selected Media Type setting, using the Image Color Matching system. ■ Off (No Color Adjustment) disables color management in the printer driver. (The appropriate ICC profile must be selected in the imaging application.) Note: For color management instructions, see your source file was captured in the Advanced menu to automatically analyze your paper: ■ Sheet: for photos or panoramics up to 129 inches (327.7 cm) long. Poster Board: for thick media loaded in the manual feed tray. 24 Printing from...
... selected Media Type setting, using the Image Color Matching system. ■ Off (No Color Adjustment) disables color management in the printer driver. (The appropriate ICC profile must be selected in the imaging application.) Note: For color management instructions, see your source file was captured in the Advanced menu to automatically analyze your paper: ■ Sheet: for photos or panoramics up to 129 inches (327.7 cm) long. Poster Board: for thick media loaded in the manual feed tray. 24 Printing from...
Basics
Page 29
... adjusts ink coverage for your printer software (see page 22 for Windows or page 27 for OS X). Media usable with Photo Black ink (see your paper type listed in your media. Selecting the Correct Paper Type Select the correct Media Type setting in the printer driver, see the tables below. For new media types, download the premium ICC profiles from Start to Finish 29 If you don't see page 41): For this paper/media Plain paper Epson Bright White Paper Epson Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper...
... adjusts ink coverage for your printer software (see page 22 for Windows or page 27 for OS X). Media usable with Photo Black ink (see your paper type listed in your media. Selecting the Correct Paper Type Select the correct Media Type setting in the printer driver, see the tables below. For new media types, download the premium ICC profiles from Start to Finish 29 If you don't see page 41): For this paper/media Plain paper Epson Bright White Paper Epson Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper...