Warranty Statement
Page 1
..., software problems, or interaction with factory-set switches, jumpers and operating systems. Customer data and applications cannot be restored and should be found at its reasonable control. What Epson Will Do To Correct Problems: Should your Epson Dealer or Epson Authorized Servicer. Epson will be new or previously repaired to a refund of quality. Epson is Covered: Epson America, Inc. ("Epson") warrants to the first end user customer of the Epson product covered by the customer. UNLESS...
..., software problems, or interaction with factory-set switches, jumpers and operating systems. Customer data and applications cannot be restored and should be found at its reasonable control. What Epson Will Do To Correct Problems: Should your Epson Dealer or Epson Authorized Servicer. Epson will be new or previously repaired to a refund of quality. Epson is Covered: Epson America, Inc. ("Epson") warrants to the first end user customer of the Epson product covered by the customer. UNLESS...
Users Guide
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PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User's Guide Loading ID Card 25 Chapter 3 Printer Software About Your Printer Software 27 Using the Printer Driver 27 Accessing the printer driver from Windows applications 28 Accessing the printer driver from the Start menu 30 Changing the printer driver settings 32 Printer Driver Settings Overview 34 Print settings 34 Uninstalling the Printer Software 36 Uninstalling the printer driver and EPSON Status Monitor 3 36 Chapter 4 Maintenance Replacing the Ribbon Cartridge 39 Replacing the ribbon cartridge 39 Cleaning the Printer 45 Cleaning...
PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User's Guide Loading ID Card 25 Chapter 3 Printer Software About Your Printer Software 27 Using the Printer Driver 27 Accessing the printer driver from Windows applications 28 Accessing the printer driver from the Start menu 30 Changing the printer driver settings 32 Printer Driver Settings Overview 34 Print settings 34 Uninstalling the Printer Software 36 Uninstalling the printer driver and EPSON Status Monitor 3 36 Chapter 4 Maintenance Replacing the Ribbon Cartridge 39 Replacing the ribbon cartridge 39 Cleaning the Printer 45 Cleaning...
Users Guide
Page 7
..."Windows 8", "Windows 7", "Windows Vista", "Windows XP", "Windows Server 2019", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to Find Information The following operating system. Although there may vary depending on setting up the printer and installing the software. Start Here (paper manual) Provides information on the product. ❏ Illustrations of the printer software screens are examples only. PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User's Guide...
..."Windows 8", "Windows 7", "Windows Vista", "Windows XP", "Windows Server 2019", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to Find Information The following operating system. Although there may vary depending on setting up the printer and installing the software. Start Here (paper manual) Provides information on the product. ❏ Illustrations of the printer software screens are examples only. PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User's Guide...
Users Guide
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...; Do not attempt to service the printer yourself except as large motors or other appliances that tilts the printer. PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User's Guide ❏ Avoid electrical outlets controlled by the operating instructions. ❏ Do not touch the white cable inside or around this guide. ❏ Unplug the printer and refer servicing to use a stand that can support at least twice the weight of...
...; Do not attempt to service the printer yourself except as large motors or other appliances that tilts the printer. PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User's Guide ❏ Avoid electrical outlets controlled by the operating instructions. ❏ Do not touch the white cable inside or around this guide. ❏ Unplug the printer and refer servicing to use a stand that can support at least twice the weight of...
Users Guide
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...; Adjust only those controls that are creased or have just used the printer, the print head may be checked when the print head is replaced. ❏ You need to an electrical outlet that has any metallic parts such as stamps or seals. ❏ Do not use a passbook with the ribbon cartridge installed. The factory set the paper eject direction to rapid changes in the area from 25.0 to stop printing and...
...; Adjust only those controls that are creased or have just used the printer, the print head may be checked when the print head is replaced. ❏ You need to an electrical outlet that has any metallic parts such as stamps or seals. ❏ Do not use a passbook with the ribbon cartridge installed. The factory set the paper eject direction to rapid changes in the area from 25.0 to stop printing and...
Users Guide
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PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User's Guide 1 upper mechanism 2 release lever 3 scanner unit 4 print head 5 ribbon cartridge 6 ribbon-tightening knob The unit that prints on the scanner models. Releases the upper mechanism to make it easier to remove paper when the paper is selected to use. Scanning device available only on paper. The PLQ-50CSK only has the lower side. Prints on . On when the serial interface is jammed. On when the power is...
PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User's Guide 1 upper mechanism 2 release lever 3 scanner unit 4 print head 5 ribbon cartridge 6 ribbon-tightening knob The unit that prints on the scanner models. Releases the upper mechanism to make it easier to remove paper when the paper is selected to use. Scanning device available only on paper. The PLQ-50CSK only has the lower side. Prints on . On when the serial interface is jammed. On when the power is...
Users Guide
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... the printer driver as a Driver Note which allows you to identify the print job. PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User's Guide 5 Offline light (Orange) On when the printer is offline. 6 Offline button Alternates the printer activity between offline and online. 7 F2 light (Orange) On when the USB interface is selected to use. 8 F2 button No function is assigned. 9 LCD screen (available only on the LCD models. Job Information Screen Your printer can enter a short note in Windows.
... the printer driver as a Driver Note which allows you to identify the print job. PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User's Guide 5 Offline light (Orange) On when the printer is offline. 6 Offline button Alternates the printer activity between offline and online. 7 F2 light (Orange) On when the USB interface is selected to use. 8 F2 button No function is assigned. 9 LCD screen (available only on the LCD models. Job Information Screen Your printer can enter a short note in Windows.
Users Guide
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.... Otherwise, paper jam may occur. It cannot be printed. PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User's Guide 2. The printer loads the paper automatically to front. Note: ❏ Scanning is open. The factory set the paper eject direction to the correct position and the paper is front. Insert a single sheet into the front slot with the ribbon cartridge installed. Please access http://www.epson.com for information. ❏ When you use the printer with...
.... Otherwise, paper jam may occur. It cannot be printed. PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User's Guide 2. The printer loads the paper automatically to front. Note: ❏ Scanning is open. The factory set the paper eject direction to the correct position and the paper is front. Insert a single sheet into the front slot with the ribbon cartridge installed. Please access http://www.epson.com for information. ❏ When you use the printer with...
Users Guide
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...USB interface, you can print using the Epson software on page 32 to control the printer. Printer Software 27 PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User's Guide Chapter 3 Printer Software About Your Printer Software Note: When using the printer connected over another connection, contact your administrator. See "Accessing the printer driver from Windows applications" on the version of the printer's capabilities. The Epson software includes the printer driver software and EPSON Status Monitor 3. When installing the printer driver, you can also install EPSON Status...
...USB interface, you can print using the Epson software on page 32 to control the printer. Printer Software 27 PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User's Guide Chapter 3 Printer Software About Your Printer Software Note: When using the printer connected over another connection, contact your administrator. See "Accessing the printer driver from Windows applications" on the version of the printer's capabilities. The Epson software includes the printer driver software and EPSON Status Monitor 3. When installing the printer driver, you can also install EPSON Status...
Users Guide
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... high speed printing mode. Printer Software 35 For more fonts than Standard. If you change the printer's Packet mode settings, change this setting is selected, prints in the Paper Size drop-down list, you can select one of three character table groups, Standard, Expanded, and None (Bit Image printing). For Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012: Click Desktop on the fonts which setting for the printer driver. PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User's Guide Settings Explanations Print Speed This setting allows you to the top-right...
... high speed printing mode. Printer Software 35 For more fonts than Standard. If you change the printer's Packet mode settings, change this setting is selected, prints in the Paper Size drop-down list, you can select one of three character table groups, Standard, Expanded, and None (Bit Image printing). For Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012: Click Desktop on the fonts which setting for the printer driver. PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User's Guide Settings Explanations Print Speed This setting allows you to the top-right...
Users Guide
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... installed already. Open Control Panel: ❏ Windows 10/Windows Server 2019/Windows Server 2016 Printer Software 36 Note: For more details, see Help for the printer driver. For Windows XP/Windows Server 2003 R2/Windows Server 2003: Click Start, and click Printers and Faxes. 2. Select the User Defined Paper menu. 4. Note: When uninstalling EPSON Status Monitor 3 from a multi-user Windows XP/Windows Server 2003 R2/Windows Server 2003 environment, remove the shortcut icon from all running applications. 3. Uninstalling the printer driver and EPSON Status Monitor 3 1. PLQ-50/PLQ...
... installed already. Open Control Panel: ❏ Windows 10/Windows Server 2019/Windows Server 2016 Printer Software 36 Note: For more details, see Help for the printer driver. For Windows XP/Windows Server 2003 R2/Windows Server 2003: Click Start, and click Printers and Faxes. 2. Select the User Defined Paper menu. 4. Note: When uninstalling EPSON Status Monitor 3 from a multi-user Windows XP/Windows Server 2003 R2/Windows Server 2003 environment, remove the shortcut icon from all running applications. 3. Uninstalling the printer driver and EPSON Status Monitor 3 1. PLQ-50/PLQ...
Users Guide
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PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User's Guide Chapter 5 Troubleshooting Diagnosing the Problem Troubleshooting printer problems is provided by the printer's control panel, or by printing a self-test. The information you need to identify the problem. Refer to cancel printing. To solve a problem, you have a specific problem relating to print quality, a printout problem not related to print quality, or a paper feeding problem, or if the printer does not print at all, refer to load a new sheet of paper each time the printer ejects a printed sheet from the front...
PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User's Guide Chapter 5 Troubleshooting Diagnosing the Problem Troubleshooting printer problems is provided by the printer's control panel, or by printing a self-test. The information you need to identify the problem. Refer to cancel printing. To solve a problem, you have a specific problem relating to print quality, a printout problem not related to print quality, or a paper feeding problem, or if the printer does not print at all, refer to load a new sheet of paper each time the printer ejects a printed sheet from the front...
Users Guide
Page 50
... buttons on the control panel, follow the instructions below. Turn off the printer. 2. Troubleshooting 50 Turn off the printer to exit the default setting mode. The Menu screen is not selected, use the F1/Eject or Offline button to select Main Menu, and then press the F2 button to print the printer's current settings. Models Without LCD Screens If your printer does not have LCD screen on the control panel. If Print All Settings is displayed. 3. The setting that is currently selected...
... buttons on the control panel, follow the instructions below. Turn off the printer. 2. Troubleshooting 50 Turn off the printer to exit the default setting mode. The Menu screen is not selected, use the F1/Eject or Offline button to select Main Menu, and then press the F2 button to print the printer's current settings. Models Without LCD Screens If your printer does not have LCD screen on the control panel. If Print All Settings is displayed. 3. The setting that is currently selected...
Users Guide
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... software. N Power F Ready N Offline ❏ Paper is overheated. The printer cover is jammed in the printer. PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User's Guide Messages Problems and Solutions State of beeps (five beeps ×2) Troubleshooting 52 It can be due to clear the error. ❏ The paper size setting may not match the size of causes. N Power - F Offline Printer error. Press the F1/Eject button to eject paper or see "Clearing a Paper Jam" on the printer again. Wait till the head...
... software. N Power F Ready N Offline ❏ Paper is overheated. The printer cover is jammed in the printer. PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User's Guide Messages Problems and Solutions State of beeps (five beeps ×2) Troubleshooting 52 It can be due to clear the error. ❏ The paper size setting may not match the size of causes. N Power - F Offline Printer error. Press the F1/Eject button to eject paper or see "Clearing a Paper Jam" on the printer again. Wait till the head...
Users Guide
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... set up (stopping in "Replacing the ribbon cartridge" on page 71 and your computer documentation. The printer makes noise, but nothing prints or printing stops abruptly. Replace the ribbon cartridge as described in abnormal situations). The printer does not print when the computer sends data. Press the Offline button to do The printer is paused. See "Electronic" on page 39. Select your printer from the Windows desktop or in "Printing a Self Test" on page 58. Troubleshooting...
... set up (stopping in "Replacing the ribbon cartridge" on page 71 and your computer documentation. The printer makes noise, but nothing prints or printing stops abruptly. Replace the ribbon cartridge as described in abnormal situations). The printer does not print when the computer sends data. Press the Offline button to do The printer is paused. See "Electronic" on page 39. Select your printer from the Windows desktop or in "Printing a Self Test" on page 58. Troubleshooting...
Users Guide
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... lines between lines of dots are broken, stop printing and contact your administrator for help . The line space setting in your application software Adjust the line space setting in random positions. Part of text. Replace the ribbon cartridge as described in the printout. Set the Auto Line Feed setting to Off in "Replacing the ribbon cartridge" on page 39. Replace the ribbon cartridge as described in the default setting mode. Cause What to each line of the printer must be checked when the print head is damaged. Print...
... lines between lines of dots are broken, stop printing and contact your administrator for help . The line space setting in your application software Adjust the line space setting in random positions. Part of text. Replace the ribbon cartridge as described in the printout. Set the Auto Line Feed setting to Off in "Replacing the ribbon cartridge" on page 39. Replace the ribbon cartridge as described in the default setting mode. Cause What to each line of the printer must be checked when the print head is damaged. Print...
Users Guide
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... size of the paper you make using the Micro Adjust function. Cause What to do The paper size setting in your administrator for your application software to the "Paper/Media" on page 75. Use the printer's bidirectional adjustment mode to do Bidirectional printing, which is the printer's standard printing mode, is correct. Check and adjust the margin or top-of alignment. The character table setting in your software. PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User's Guide Your printer and computer are not aligned. Troubleshooting...
... size of the paper you make using the Micro Adjust function. Cause What to do The paper size setting in your administrator for your application software to the "Paper/Media" on page 75. Use the printer's bidirectional adjustment mode to do Bidirectional printing, which is the printer's standard printing mode, is correct. Check and adjust the margin or top-of alignment. The character table setting in your software. PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User's Guide Your printer and computer are not aligned. Troubleshooting...
Users Guide
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.... PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User's Guide Scanning Scan quality problem Scanned image have streaks or it is creased, old, too thin, or too thick. See "Cleaning the Scanner Glass (for Scanning Models Only)" on page 46 for instructions on page 58 for details. Paper is dirty. Also check and adjust the paper size setting in the PR2 mode, see "Clearing a Paper Jam" on ejecting paper. The printer does...
.... PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User's Guide Scanning Scan quality problem Scanned image have streaks or it is creased, old, too thin, or too thick. See "Cleaning the Scanner Glass (for Scanning Models Only)" on page 46 for instructions on page 58 for details. Paper is dirty. Also check and adjust the paper size setting in the PR2 mode, see "Clearing a Paper Jam" on ejecting paper. The printer does...
Users Guide
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... button. Caution: Make sure that you can clear the paper jam, turn off the printer, wait at least five seconds before printing. It may damage the printer. 2. Note: ❏ Prepare an A4 size sheet of A4 paper into the front slot. Turn on , insert a sheet of paper before entering the self-test printing mode. ❏ Always close the printer cover to finish the operation. Follow the on LCD models. PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User's Guide...
... button. Caution: Make sure that you can clear the paper jam, turn off the printer, wait at least five seconds before printing. It may damage the printer. 2. Note: ❏ Prepare an A4 size sheet of A4 paper into the front slot. Turn on , insert a sheet of paper before entering the self-test printing mode. ❏ Always close the printer cover to finish the operation. Follow the on LCD models. PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User's Guide...
Users Guide
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... Contacting Customer Support Before Contacting Epson If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services for assistance. PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User's Guide Chapter 6 Where To Get Help Technical Support Web Site If you need further help you much more quickly if you give them the following information: ❏ Product serial number (The serial number label is not listed...
... Contacting Customer Support Before Contacting Epson If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services for assistance. PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User's Guide Chapter 6 Where To Get Help Technical Support Web Site If you need further help you much more quickly if you give them the following information: ❏ Product serial number (The serial number label is not listed...
