User Manual
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Using the Control Panel Buttons and Lights 35 Selecting a Font and Pitch 37 Changing the Printer's Default Settings 38 Default-setting mode 39 Emulating the Okidata Microline 320/321 Turbo 40 Troubleshooting Using the Error Indicators 41 Clearing Paper Jams 42 Printing a Self Test 43 Where To Get Help 44 Product Information Safety Instructions 45 Hot Parts Caution Symbol 45 Important Safety Instructions 45 ENERGY STAR Compliance 46 FCC Compliance Statement for United States Users 46 WARNING 47 For Canadian users 47 EPSON AMERICA, INC., LIMITED WARRANTY 47 4
Using the Control Panel Buttons and Lights 35 Selecting a Font and Pitch 37 Changing the Printer's Default Settings 38 Default-setting mode 39 Emulating the Okidata Microline 320/321 Turbo 40 Troubleshooting Using the Error Indicators 41 Clearing Paper Jams 42 Printing a Self Test 43 Where To Get Help 44 Product Information Safety Instructions 45 Hot Parts Caution Symbol 45 Important Safety Instructions 45 ENERGY STAR Compliance 46 FCC Compliance Statement for United States Users 46 WARNING 47 For Canadian users 47 EPSON AMERICA, INC., LIMITED WARRANTY 47 4
User Manual
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... your printer software, you install the printer software. Introduction 5 See "Installing and Using the Online Reference Guide" on in this manual show the FX-890, the instructions apply to both the FX-890 and the FX-2190....printer. c Cautions must be observed to avoid damage to your printer: ❏ Setting Up the Printer ❏ Paper Handling ❏ Using the Control Panel ❏ Troubleshooting ❏ Product Information Although the illustrations in a different mode. It describes all the printer's functions, optional products, printer software, troubleshooting...
... your printer software, you install the printer software. Introduction 5 See "Installing and Using the Online Reference Guide" on in this manual show the FX-890, the instructions apply to both the FX-890 and the FX-2190....printer. c Cautions must be observed to avoid damage to your printer: ❏ Setting Up the Printer ❏ Paper Handling ❏ Using the Control Panel ❏ Troubleshooting ❏ Product Information Although the illustrations in a different mode. It describes all the printer's functions, optional products, printer software, troubleshooting...
User Manual
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... and describes how to the wrong position. The paper is not fully ejected. For more troubleshooting information, see your paper and reload it correctly. Load paper in the paper path, press the Load/Eject button to diagnose printer errors. then move the paper release lever to the standby position. then press Load... correctly. If paper from another paper source is not fed to the standby position. Then press the Pause button; Continuous paper is currently in the printer or select a different paper source; Troubleshooting 41
... and describes how to the wrong position. The paper is not fully ejected. For more troubleshooting information, see your paper and reload it correctly. Load paper in the paper path, press the Load/Eject button to diagnose printer errors. then move the paper release lever to the standby position. then press Load... correctly. If paper from another paper source is not fed to the standby position. Then press the Pause button; Continuous paper is currently in the printer or select a different paper source; Troubleshooting 41
User Manual
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...remaining pieces of the printer. Turn off position. 5. Close the printer cover and turn on the left side of the printer away from you may damage the printer or change the top-of the printer to remove the paper in the printer, tear off . 42 Troubleshooting Turn off the printer and leave it ,...Jams 1. c Caution: Use the knob on the printer again. If the print head is stuck where the printer ejects it off . If the paper is still stuck, contact EPSON for several minutes; The print head is jammed in the printer and any obstruction blocking the print head. If ...
...remaining pieces of the printer. Turn off position. 5. Close the printer cover and turn on the left side of the printer away from you may damage the printer or change the top-of the printer to remove the paper in the printer, tear off . 42 Troubleshooting Turn off the printer and leave it ,...Jams 1. c Caution: Use the knob on the printer again. If the print head is stuck where the printer ejects it off . If the paper is still stuck, contact EPSON for several minutes; The print head is jammed in the printer and any obstruction blocking the print head. If ...
User Manual
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... least the following width: Paper type Continuous paper (including perforated border) Single sheet FX-890 9.5 inches (241 mm) A4 or letter size FX-2190 14.8 inches (376 mm) A3 landscape 1. After a few seconds, the printer loads the paper automatically and begins printing the self test. To end the self ... is printing the self test. Then turn off the printer. See the Reference Guide for possible causes and solutions to stop printing. Always press the Pause button to stop the self test, press the Pause button. Troubleshooting 43 Note: To temporarily stop printing and the Load/...
... least the following width: Paper type Continuous paper (including perforated border) Single sheet FX-890 9.5 inches (241 mm) A4 or letter size FX-2190 14.8 inches (376 mm) A3 landscape 1. After a few seconds, the printer loads the paper automatically and begins printing the self test. To end the self ... is printing the self test. Then turn off the printer. See the Reference Guide for possible causes and solutions to stop printing. Always press the Pause button to stop the self test, press the Pause button. Troubleshooting 43 Note: To temporarily stop printing and the Load/...
User Manual
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..., paper, manuals, and accessories from EPSON at (800) 873-7766, or visit the EPSON Store at product documentation, access troubleshooting information, and receive technical advice through Friday. A variety of the following information ready: ❏ Product name (EPSON FX-890 or FX-2190) ❏ Product serial number (located on the back of the printer) ❏ Proof of purchase (such...
..., paper, manuals, and accessories from EPSON at (800) 873-7766, or visit the EPSON Store at product documentation, access troubleshooting information, and receive technical advice through Friday. A variety of the following information ready: ❏ Product name (EPSON FX-890 or FX-2190) ❏ Product serial number (located on the back of the printer) ❏ Proof of purchase (such...
Service Manual
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... 1. DISASSEMBLY AND ASSEMBLY Describes the step-by -step procedures for servicing the product. ADJUSTMENTS Provides Epson-approved methods for disassembling and assembling the product. OPERATING PRINCIPLES Describes the theory of electrical and mechanical operations of Epson-approved lubricants and adhesives required for troubleshooting. CHAPTER 2. CHAPTER 3. TROUBLESHOOTING Provides the step-by -step procedures for adjustment.
... 1. DISASSEMBLY AND ASSEMBLY Describes the step-by -step procedures for servicing the product. ADJUSTMENTS Provides Epson-approved methods for disassembling and assembling the product. OPERATING PRINCIPLES Describes the theory of electrical and mechanical operations of Epson-approved lubricants and adhesives required for troubleshooting. CHAPTER 2. CHAPTER 3. TROUBLESHOOTING Provides the step-by -step procedures for adjustment.
Service Manual
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... Component Checking Point 3-1 3.1.2 Error...3-3 3.2 UNIT LEVEL TROUBLESHOOTING 3-4 3.3 UNIT REPAIRING OF THE POWER SUPPLY BOARD 3-11 3.4 UNIT REPAIRING OF THE MAIN BOARD 3-13 3.5 REPAIRING THE PRINTER MECHANISM 3-16 DISASSEMBLY AND ASSEMBLY 4.1 OVERVIEW 4-1 4.1.1 Disassembly Precautions 4-1 4.1.2 Tools and Instruments...Board Removal 4-9 4.2.6 C229PSB/PSE/PSH Board Removal 4-11 4.2.7 ROM Removal 4-12 4.2.8 Platen Removal 4-13 4.2.9 Printer Mechanism Removal 4-14 4.2.10 Printer Mechanism Disassembly 4-15 4.2.10.1 CR Motor Removal 4-15 4.2.10.2 PF Motor Removal 4-16 4.2.10.3 PF Gear...
... Component Checking Point 3-1 3.1.2 Error...3-3 3.2 UNIT LEVEL TROUBLESHOOTING 3-4 3.3 UNIT REPAIRING OF THE POWER SUPPLY BOARD 3-11 3.4 UNIT REPAIRING OF THE MAIN BOARD 3-13 3.5 REPAIRING THE PRINTER MECHANISM 3-16 DISASSEMBLY AND ASSEMBLY 4.1 OVERVIEW 4-1 4.1.1 Disassembly Precautions 4-1 4.1.2 Tools and Instruments...Board Removal 4-9 4.2.6 C229PSB/PSE/PSH Board Removal 4-11 4.2.7 ROM Removal 4-12 4.2.8 Platen Removal 4-13 4.2.9 Printer Mechanism Removal 4-14 4.2.10 Printer Mechanism Disassembly 4-15 4.2.10.1 CR Motor Removal 4-15 4.2.10.2 PF Motor Removal 4-16 4.2.10.3 PF Gear...
Service Manual
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...Motor from Main Board and check it with Printer Power off.) Place one lead on pin 1 (pin2) and the other lead on each of the test pins to facilitate troubleshooting. B 3-1 START Unit Level Troubleshooting Unit Repair of the C229PSB/PSE/PSH Board... the 4 test pins to check the two motor phase. 3.1 OVERVIEW FX-1180/FX-880 Service Manual Chapter 3 Troubleshooting The printer may exhibit different symptoms for the same problem, which makes troubleshooting more difficult. Troubleshooting Process Flowchart 3.1.1 Main Component Checking Point The following flowchart illustrates the main...
...Motor from Main Board and check it with Printer Power off.) Place one lead on pin 1 (pin2) and the other lead on each of the test pins to facilitate troubleshooting. B 3-1 START Unit Level Troubleshooting Unit Repair of the C229PSB/PSE/PSH Board... the 4 test pins to check the two motor phase. 3.1 OVERVIEW FX-1180/FX-880 Service Manual Chapter 3 Troubleshooting The printer may exhibit different symptoms for the same problem, which makes troubleshooting more difficult. Troubleshooting Process Flowchart 3.1.1 Main Component Checking Point The following flowchart illustrates the main...
Service Manual
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...: Test pins: 5, 9 − Common pin :C5 Test pins: 3, 7 Test Method (Set Meter to Ohms. Disconnect Motor from Main Board and check it with Printer Power off .) Check the following: − From the base to the collector − From the base to the emitter Reverse the leads and test again... For example, place one lead on pin C1 and the other lead on Test pin 1 to diodes. Test pin numbers match the printhead solenoid (dot wire) numbers. B 3-2 Meter Reading The tester shows neither open nor shorted. FX-1180/FX-880 Service Manual Chapter 3 Troubleshooting Part Printhead Table 3-2.
...: Test pins: 5, 9 − Common pin :C5 Test pins: 3, 7 Test Method (Set Meter to Ohms. Disconnect Motor from Main Board and check it with Printer Power off .) Check the following: − From the base to the collector − From the base to the emitter Reverse the leads and test again... For example, place one lead on pin C1 and the other lead on Test pin 1 to diodes. Test pin numbers match the printhead solenoid (dot wire) numbers. B 3-2 Meter Reading The tester shows neither open nor shorted. FX-1180/FX-880 Service Manual Chapter 3 Troubleshooting Part Printhead Table 3-2.
Service Manual
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... lead on pin T and the other lead on other lead on . Set the release lever to the printer correctly. The carriage unit gets into out of approx. 100ms. Rev. FX-1180/FX-880 Service Manual Chapter 3 Troubleshooting Detector Connector Number HP Detector (CN4) Front PE Detector (CN6) Release Lever Detector (CN10) PG Detector (CN11...
... lead on pin T and the other lead on other lead on . Set the release lever to the printer correctly. The carriage unit gets into out of approx. 100ms. Rev. FX-1180/FX-880 Service Manual Chapter 3 Troubleshooting Detector Connector Number HP Detector (CN4) Front PE Detector (CN6) Release Lever Detector (CN10) PG Detector (CN11...
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...pressed, no paper is fed. • Carriage operates normally at all. • Faulty printing some dots are not printing. Symbols Used in the right-hand column of the table below provides the symptoms for a ...printer prints but carriage operation is normal. See Page 3-5 3-6 3-7 3-8 3-9 3-10 The repair procedure flowcharts use the following symbols: START Start Preocessing Branching Forwarding to another items Return to determine the case of the item Decision END END Figure 3-3. 3.2 UNIT LEVEL TROUBLESHOOTING FX-1180/FX-880 Service Manual Chapter 3 Troubleshooting...
...pressed, no paper is fed. • Carriage operates normally at all. • Faulty printing some dots are not printing. Symbols Used in the right-hand column of the table below provides the symptoms for a ...printer prints but carriage operation is normal. See Page 3-5 3-6 3-7 3-8 3-9 3-10 The repair procedure flowcharts use the following symbols: START Start Preocessing Branching Forwarding to another items Return to determine the case of the item Decision END END Figure 3-3. 3.2 UNIT LEVEL TROUBLESHOOTING FX-1180/FX-880 Service Manual Chapter 3 Troubleshooting...
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.... YES Verify each motor and printhead solenoid resistance,referring to operate when power is on YES C229PSB/PSE/PSH blown? 1. Printer fails to Table 3-1 and Table 3-2. START FX-1180/FX-880 Service Manual Chapter 3 Troubleshooting Is AC input NO voltage normal? 120V version: 85 - 138V 230V version: 187 - 276V Universal Version: 85 - 276V YES...
.... YES Verify each motor and printhead solenoid resistance,referring to operate when power is on YES C229PSB/PSE/PSH blown? 1. Printer fails to Table 3-1 and Table 3-2. START FX-1180/FX-880 Service Manual Chapter 3 Troubleshooting Is AC input NO voltage normal? 120V version: 85 - 138V 230V version: 187 - 276V Universal Version: 85 - 276V YES...
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YES Dose the carriage move NO to the home position? END Reinsert the connectors correctly. NO Is the fault solved? Abnormal carriage operation at power on. FX-1180/FX-880 Service Manual Chapter 3 Troubleshooting START Are all connectors connecting the NO C229MAIN board and printer mechanism? NO Is the fault solved? YES END Figure 3-5. 2. Flowchart (2) Rev. B 3-6 YES Replace the C229MAIN Board. YES END See the troubleshooting for Printer Mechanism.
YES Dose the carriage move NO to the home position? END Reinsert the connectors correctly. NO Is the fault solved? Abnormal carriage operation at power on. FX-1180/FX-880 Service Manual Chapter 3 Troubleshooting START Are all connectors connecting the NO C229MAIN board and printer mechanism? NO Is the fault solved? YES END Figure 3-5. 2. Flowchart (2) Rev. B 3-6 YES Replace the C229MAIN Board. YES END See the troubleshooting for Printer Mechanism.
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... when power is turned on YES C229PSB/PSE/PSH blown? YES Verify each motor and printhead solenoid resistance,referring to Table 3-1 and Table 3-2. FX-1180/FX-880 Service Manual Chapter 3 Troubleshooting 3. Are the fuses F1 on again? Replace the fuse. Replace the applied unit. Is output voltage NO normal? YES Replace the C229MAIN...
... when power is turned on YES C229PSB/PSE/PSH blown? YES Verify each motor and printhead solenoid resistance,referring to Table 3-1 and Table 3-2. FX-1180/FX-880 Service Manual Chapter 3 Troubleshooting 3. Are the fuses F1 on again? Replace the fuse. Replace the applied unit. Is output voltage NO normal? YES Replace the C229MAIN...
Service Manual
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...? YES Replace the C229MAIN board. Is the fault solved? Abnormal paper feeding FX-1180/FX-880 Service Manual Chapter 3 Troubleshooting START Is the paper loaded NO correctly? NO Reinsert the connector CN5 or CN6 correctly. YES NO Refer to the troubleshooting for Printer Mechanism. YES Load the paper correctly. Is the fault NO solved? YES...
...? YES Replace the C229MAIN board. Is the fault solved? Abnormal paper feeding FX-1180/FX-880 Service Manual Chapter 3 Troubleshooting START Is the paper loaded NO correctly? NO Reinsert the connector CN5 or CN6 correctly. YES NO Refer to the troubleshooting for Printer Mechanism. YES Load the paper correctly. Is the fault NO solved? YES...
Service Manual
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Abnormal control panel operation START FX-1180/FX-880 Service Manual Chapter 3 Troubleshooting Do the switches have continuity. If it is properly inserted and have clicks? Flowchart (5) Rev. YES NO Verify that the harness for the operation panel is connected, replace the harness. END Is the fault solved? B 3-9 YES Replace the C229MAIN board. YES NO Replace the Operation Panel. Is the fault NO solved? 5. END END Figure 3-8.
Abnormal control panel operation START FX-1180/FX-880 Service Manual Chapter 3 Troubleshooting Do the switches have continuity. If it is properly inserted and have clicks? Flowchart (5) Rev. YES NO Verify that the harness for the operation panel is connected, replace the harness. END Is the fault solved? B 3-9 YES Replace the C229MAIN board. YES NO Replace the Operation Panel. Is the fault NO solved? 5. END END Figure 3-8.
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...printer self test. NO Is the fault solved? Refer to chapter 4.) Figure 3-9. YES END Adjust the platen gap. (Refer to the other troubleshooting items. Is the interface cable connected correctly? YES END NO Is the fault solved? Flowchart (6) Rev. NO Dose the self test print normally? FX-1180/FX...-880 Service Manual Chapter 3 Troubleshooting 6. B 3-10 NO Replace the interface cable. Data sent by the host computer is printed incorrectly. YES END...
...printer self test. NO Is the fault solved? Refer to chapter 4.) Figure 3-9. YES END Adjust the platen gap. (Refer to the other troubleshooting items. Is the interface cable connected correctly? YES END NO Is the fault solved? Flowchart (6) Rev. NO Dose the self test print normally? FX-1180/FX...-880 Service Manual Chapter 3 Troubleshooting 6. B 3-10 NO Replace the interface cable. Data sent by the host computer is printed incorrectly. YES END...
Service Manual
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.... Checkpoint Check that the fuse is defective. Switching FET (Q1) is not blown. Rev. Repair of the C229PSB/PSE/PSH Symptom The printer dose not operate at the drain of Q1. Condition +35V line is defective. Transformer Check the coil of each component. Check for the ... to be checked to the component level. The table below lets you troubleshoot problems with the power supply board (C229PSB/PSE/PSH). Cause Fuse F1 is blown. Figure 3-10. FX-1180/FX-880 Service Manual Chapter 3 Troubleshooting 3.3 UNIT REPAIRING OF THE POWER SUPPLY BOARD This section is necessary only...
.... Checkpoint Check that the fuse is defective. Switching FET (Q1) is not blown. Rev. Repair of the C229PSB/PSE/PSH Symptom The printer dose not operate at the drain of Q1. Condition +35V line is defective. Transformer Check the coil of each component. Check for the ... to be checked to the component level. The table below lets you troubleshoot problems with the power supply board (C229PSB/PSE/PSH). Cause Fuse F1 is blown. Figure 3-10. FX-1180/FX-880 Service Manual Chapter 3 Troubleshooting 3.3 UNIT REPAIRING OF THE POWER SUPPLY BOARD This section is necessary only...