Service Manual
Page 125
... cartridge is inserted (after all 8 colors have been inserted), the initial ink charge operation is performed automatically. • The initial charge flag is set when the printer is shipped from the factory, then...• Ensures close contact of the wiper. The Carriage Unit is moved from increasing while the printhead nozzles are not used, a rubber cap is reset. Purpose: • Before ink suction, ...Operation Capping Table 2-6. Operating Principles Printer Mechanism Components Revision B 125 EPSON Stylus Pro 4000 NOTE: The table below explains Ink System terminology.
... cartridge is inserted (after all 8 colors have been inserted), the initial ink charge operation is performed automatically. • The initial charge flag is set when the printer is shipped from the factory, then...• Ensures close contact of the wiper. The Carriage Unit is moved from increasing while the printhead nozzles are not used, a rubber cap is reset. Purpose: • Before ink suction, ...Operation Capping Table 2-6. Operating Principles Printer Mechanism Components Revision B 125 EPSON Stylus Pro 4000 NOTE: The table below explains Ink System terminology.
Service Manual
Page 168
... Maintenance Tank is no Ink Cartridge installed. Recovery PRINTER COVER OPEN LCD TOP COVER OPEN Explanation Generated when Printer Cover is interrupted, but after cover is raised (released) during paper cut movement, "Paper cut error (p.166)" occurs after capping printhead. If error is not cleared after closing the ...) Troubleshooting Troubleshooting Based on Panel Messages 168 Recovery Open I/H Cover and properly install the Ink Cartridge indicated by the LCD panel. EPSON Stylus Pro 4000 Revision B NO INK CARTRIDGE LCD NO INK CRTG Explanation There is full.
... Maintenance Tank is no Ink Cartridge installed. Recovery PRINTER COVER OPEN LCD TOP COVER OPEN Explanation Generated when Printer Cover is interrupted, but after cover is raised (released) during paper cut movement, "Paper cut error (p.166)" occurs after capping printhead. If error is not cleared after closing the ...) Troubleshooting Troubleshooting Based on Panel Messages 168 Recovery Open I/H Cover and properly install the Ink Cartridge indicated by the LCD panel. EPSON Stylus Pro 4000 Revision B NO INK CARTRIDGE LCD NO INK CRTG Explanation There is full.
Service Manual
Page 181
... Troubleshooting Troubleshooting Based on again and check for dirt, paper dust or damage to the CR Scale 2. Turn off the power to the printer once and turn it as abnormal temperature. Replace the CR Encoder Sensor (p273) 4. Replace the Motor Assy., CR (p264) 5. In... Remedy 1. EPSON Stylus Pro 4000 Revision B SERVICE REQ. 0001001B Error meaning: Head driver (TG) temperature error Explanation During printing operation (empty jetting of ink), there may be applied to the CR Motor. If the same error occurs immediately, replace the Printhead (p278) SERVICE REQ....
... Troubleshooting Troubleshooting Based on again and check for dirt, paper dust or damage to the CR Scale 2. Turn off the power to the printer once and turn it as abnormal temperature. Replace the CR Encoder Sensor (p273) 4. Replace the Motor Assy., CR (p264) 5. In... Remedy 1. EPSON Stylus Pro 4000 Revision B SERVICE REQ. 0001001B Error meaning: Head driver (TG) temperature error Explanation During printing operation (empty jetting of ink), there may be applied to the CR Motor. If the same error occurs immediately, replace the Printhead (p278) SERVICE REQ....
Service Manual
Page 184
... Error meaning: Head error Explanation Print Head has been damaged or undefined NMI was detected at CPU. Remedy Replace the Printhead (p278) SERVICE REQ. 00010029 Error meaning: Unidentified NMI Explanation CPU has detected undefined NMI. Remedy If this...operated as test mode). Repeat Step1 above until this error is not cleared even when the power is displayed and the printer stops operating. Remedy 1. EPSON Stylus Pro 4000 Revision B SERVICE REQ. 00010026 Error meaning: RTC communication error Explanation There may be a case ...
... Error meaning: Head error Explanation Print Head has been damaged or undefined NMI was detected at CPU. Remedy Replace the Printhead (p278) SERVICE REQ. 00010029 Error meaning: Unidentified NMI Explanation CPU has detected undefined NMI. Remedy If this...operated as test mode). Repeat Step1 above until this error is not cleared even when the power is displayed and the printer stops operating. Remedy 1. EPSON Stylus Pro 4000 Revision B SERVICE REQ. 00010026 Error meaning: RTC communication error Explanation There may be a case ...
Service Manual
Page 186
Replace the Printhead (p278) SERVICE REQ. 00010038 Error meaning: Transistor thermistor error Cause of trouble The transistor thermistor is failing. Thermistor temperature is connected ... phase detection error Cause of trouble Pump position cannot be done by turning power OFF and back ON after removing paper or foreign object. EPSON Stylus Pro 4000 Revision B SERVICE REQ. 00010033 Error meaning: Paper eject phase detection error Cause of trouble Home position for paper eject switching cannot be detected...
Replace the Printhead (p278) SERVICE REQ. 00010038 Error meaning: Transistor thermistor error Cause of trouble The transistor thermistor is failing. Thermistor temperature is connected ... phase detection error Cause of trouble Pump position cannot be done by turning power OFF and back ON after removing paper or foreign object. EPSON Stylus Pro 4000 Revision B SERVICE REQ. 00010033 Error meaning: Paper eject phase detection error Cause of trouble Home position for paper eject switching cannot be detected...
Service Manual
Page 192
...power cleaning does not recover the printer, check the following particulars. Execute head cleaning or initial ink charge. 1. EPSON Stylus Pro 4000 Revision B 3.3 Troubleshooting Based on Your Printout This section describes conceivable print quality problems that may occur with a specific ink color. • Head Cleaner is... the Cap Unit / Pump Tubes have come off. • If the life of the following parts and check again. • Printhead (p278) • C511 MAIN Board (p221) Troubleshooting Troubleshooting Based on the Main Board has blew. • Head FFC contact failure...
...power cleaning does not recover the printer, check the following particulars. Execute head cleaning or initial ink charge. 1. EPSON Stylus Pro 4000 Revision B 3.3 Troubleshooting Based on Your Printout This section describes conceivable print quality problems that may occur with a specific ink color. • Head Cleaner is... the Cap Unit / Pump Tubes have come off. • If the life of the following parts and check again. • Printhead (p278) • C511 MAIN Board (p221) Troubleshooting Troubleshooting Based on the Main Board has blew. • Head FFC contact failure...
Service Manual
Page 193
... to see if dust containing ink, foreign matters or paper is adhering to the side surface of the head. 5. If the printer's condition is finished. (Default: 0 second; In the item "DRYING TIME" in the "CUSTOM PAPER", in "Panel Setting"...Printhead (p278) Printer Mechanism (SP) (p236) SMUDGED OR MARRED PRINTOUT (FRONT SIDE) If smudging or marring occurs due to rubbing by the above adjustment. Extend platen gap. Auto Bi-d Adjustment (p.413) 3. If there is abnormal (uneven printing, diffused image, etc.), the following items. 1. on Your Printout 193 EPSON Stylus Pro 4000...
... to see if dust containing ink, foreign matters or paper is adhering to the side surface of the head. 5. If the printer's condition is finished. (Default: 0 second; In the item "DRYING TIME" in the "CUSTOM PAPER", in "Panel Setting"...Printhead (p278) Printer Mechanism (SP) (p236) SMUDGED OR MARRED PRINTOUT (FRONT SIDE) If smudging or marring occurs due to rubbing by the above adjustment. Extend platen gap. Auto Bi-d Adjustment (p.413) 3. If there is abnormal (uneven printing, diffused image, etc.), the following items. 1. on Your Printout 193 EPSON Stylus Pro 4000...
Service Manual
Page 278
EPSON Stylus Pro 4000 4.2.8 Ink System 4.2.8.1 Printhead CHECK P O IN T Figures below shows the required tools in replacing the "Printhead". HEAD EXCHANGE SUPPORT TOOL HEAD EXCHANGE SUPPORT TOOL (Adjust Plate) CR SUS PLATE SUPPORT TOOL Disassembly & Assembly Disassembly Procedures 278 CUTTER CAP Revision B CHECK P O IN T Be sure to install the "Adjust Plate" to the rear of the "HEAD EXCHANGE SUPPORT TOOL" before removing the "Printhead".
EPSON Stylus Pro 4000 4.2.8 Ink System 4.2.8.1 Printhead CHECK P O IN T Figures below shows the required tools in replacing the "Printhead". HEAD EXCHANGE SUPPORT TOOL HEAD EXCHANGE SUPPORT TOOL (Adjust Plate) CR SUS PLATE SUPPORT TOOL Disassembly & Assembly Disassembly Procedures 278 CUTTER CAP Revision B CHECK P O IN T Be sure to install the "Adjust Plate" to the rear of the "HEAD EXCHANGE SUPPORT TOOL" before removing the "Printhead".
Service Manual
Page 282
Revision B Carriage, C Figure 4-109. "Carriage, C" Removal Carriage, B Carriage, C Disassembly & Assembly Headrank ID Label Printhead Figure 4-110. Separation from the "Carriage, B". (Refer to the "Carriage, C". 11. EPSON Stylus Pro 4000 C A U T IO N When performing the following work, do not keep the "Carriage, C" too far because harnesses are connected to Figure 4-110.) Make sure that the mounting ...
Revision B Carriage, C Figure 4-109. "Carriage, C" Removal Carriage, B Carriage, C Disassembly & Assembly Headrank ID Label Printhead Figure 4-110. Separation from the "Carriage, B". (Refer to the "Carriage, C". 11. EPSON Stylus Pro 4000 C A U T IO N When performing the following work, do not keep the "Carriage, C" too far because harnesses are connected to Figure 4-110.) Make sure that the mounting ...
Service Manual
Page 283
... Head Removal Disassembly & Assembly Disassembly Procedures 283 If the "Absorber, CR" comes off when removing the "Printhead" form the "Carriage, C", reattach the "Absorber, CR" to the "Carriage, C" as shown in ...Printhead" with a new one, be connected with its circle-marked surface facing downward (the nozzle surface). Printhead Removal Print Head Harness, Head Circle Mark Figure 4-112. Disconnect the two "harness, Head"s from the "Carriage, C". (Refer to Chapter 5 "Adjustment" (p.354) and perform specified adjustments after replacing or removing the "Printhead". EPSON Stylus Pro 4000...
... Head Removal Disassembly & Assembly Disassembly Procedures 283 If the "Absorber, CR" comes off when removing the "Printhead" form the "Carriage, C", reattach the "Absorber, CR" to the "Carriage, C" as shown in ...Printhead" with a new one, be connected with its circle-marked surface facing downward (the nozzle surface). Printhead Removal Print Head Harness, Head Circle Mark Figure 4-112. Disconnect the two "harness, Head"s from the "Carriage, C". (Refer to Chapter 5 "Adjustment" (p.354) and perform specified adjustments after replacing or removing the "Printhead". EPSON Stylus Pro 4000...
Service Manual
Page 286
... of the "Valve Assy., Head". Do not damage or deform the joint section on the "Valve Assy., Head", which connects the "Tube, Supply, Ink". 6. EPSON Stylus Pro 4000 3. Separate the "Carriage, C" from the "Carriage Unit". (Refer to "4.2.8.1 Printhead" (p278).) 5.
... of the "Valve Assy., Head". Do not damage or deform the joint section on the "Valve Assy., Head", which connects the "Tube, Supply, Ink". 6. EPSON Stylus Pro 4000 3. Separate the "Carriage, C" from the "Carriage Unit". (Refer to "4.2.8.1 Printhead" (p278).) 5.
Service Manual
Page 326
... Figure 4-177.) 12. EPSON Stylus Pro 4000 11. Peel off the three pieces of the "Holder, Tube, A" and then disconnect the "Harness, Head, Intermit" from the slot on the "C511_SUB Board". (Refer to Figure 4-179.) C511_SUB Board Holder, Tube, A Acetate Tapes Revision B Figure 4-178. Draw out the "Harness, Head"s from the "Printhead". (Refer to Figure...
... Figure 4-177.) 12. EPSON Stylus Pro 4000 11. Peel off the three pieces of the "Holder, Tube, A" and then disconnect the "Harness, Head, Intermit" from the slot on the "C511_SUB Board". (Refer to Figure 4-179.) C511_SUB Board Holder, Tube, A Acetate Tapes Revision B Figure 4-178. Draw out the "Harness, Head"s from the "Printhead". (Refer to Figure...
Service Manual
Page 355
...Items (Disassembly/Reassembly Reference Page) Main Circuit Board*1 (C511 MAIN Board (p221)) Cleaning Unit*2 (p.309) Printhead (p278) Damper (Valve Assy., Head (p.284)) AS Mechanical Unit (Printer Mechanism (SP) (p.236)) ASF Unit (p.240) Motor Motor Assy., CR (p264) Motor Assy., PF...items vary depending on whether NVRAM parameters can be adversely effected if the adjustment operations are shown in the table below. EPSON Stylus Pro 4000 Revision B 5.1 Overview This section describes the adjustment procedures necessary after replacing certain parts and explains how to perform those...
...Items (Disassembly/Reassembly Reference Page) Main Circuit Board*1 (C511 MAIN Board (p221)) Cleaning Unit*2 (p.309) Printhead (p278) Damper (Valve Assy., Head (p.284)) AS Mechanical Unit (Printer Mechanism (SP) (p.236)) ASF Unit (p.240) Motor Motor Assy., CR (p264) Motor Assy., PF...items vary depending on whether NVRAM parameters can be adversely effected if the adjustment operations are shown in the table below. EPSON Stylus Pro 4000 Revision B 5.1 Overview This section describes the adjustment procedures necessary after replacing certain parts and explains how to perform those...
Service Manual
Page 356
...RM*2 Ref. P.388 19 Auto Uni-d Adjustment { --- EPSON Stylus Pro 4000 5.1.4 Adjustment Items classified by Part/Unit Required adjustment items and execution order for 8-color machine and 4-color machine, respectively. Note "*1": RP = Replacement with new ... 3 Head Rank ID { --- P.375 4 Rear Sensor AD Adjustment { --- P.393 5 Check Nozzle { --- P.393 8 Nozzle Bi-D Adjustment { --- P.381 9 Printhead Slant Adjustment (PF) 10 PG Adjustment { --- P.370 11 Nozzle Bi-D Adjustment { --- P.384 14 Multi Sensor Level Adjustment { --- P.376 15 T&B&S (Roll Paper)...
...RM*2 Ref. P.388 19 Auto Uni-d Adjustment { --- EPSON Stylus Pro 4000 5.1.4 Adjustment Items classified by Part/Unit Required adjustment items and execution order for 8-color machine and 4-color machine, respectively. Note "*1": RP = Replacement with new ... 3 Head Rank ID { --- P.375 4 Rear Sensor AD Adjustment { --- P.393 5 Check Nozzle { --- P.393 8 Nozzle Bi-D Adjustment { --- P.381 9 Printhead Slant Adjustment (PF) 10 PG Adjustment { --- P.370 11 Nozzle Bi-D Adjustment { --- P.384 14 Multi Sensor Level Adjustment { --- P.376 15 T&B&S (Roll Paper)...
Service Manual
Page 357
...Paper Thickness Sensor Adjustment Sensor { { P.367 Multi Sensor 1 Multi Sensor Position Adjustment { { P.372 2 Multi Sensor Level Adjustment { { P.376 3 T&B&S (Roll Paper) { --- P.382 13 Printhead Slant Adjustment (CR) { --- P.422 Motor Assy., CR 1 CR Timing Belt Tension Adjustment { { P.363 2 CR Encoder Sensor Position Adjustment { { P.369 3 Nozzle Bi-D Adjustment { { ...Bi-d Adjustment { --- P.375 6 Check Nozzle { { P.417 7 Check Alignment { { P.418 8 Nozzle Bi-D Adjustment { { P.381 9 Print Head Slant Adjustment (PF) { --- EPSON Stylus Pro 4000 Table 5-2.
...Paper Thickness Sensor Adjustment Sensor { { P.367 Multi Sensor 1 Multi Sensor Position Adjustment { { P.372 2 Multi Sensor Level Adjustment { { P.376 3 T&B&S (Roll Paper) { --- P.382 13 Printhead Slant Adjustment (CR) { --- P.422 Motor Assy., CR 1 CR Timing Belt Tension Adjustment { { P.363 2 CR Encoder Sensor Position Adjustment { { P.369 3 Nozzle Bi-D Adjustment { { ...Bi-d Adjustment { --- P.375 6 Check Nozzle { { P.417 7 Check Alignment { { P.418 8 Nozzle Bi-D Adjustment { { P.381 9 Print Head Slant Adjustment (PF) { --- EPSON Stylus Pro 4000 Table 5-2.
Service Manual
Page 358
...slant. Writes the Head Rank ID. This adjusts the printing position in relation to the paper surface for cut pressure of the printhead, and adjusts the CR-directional slant. Adjusts matte black Bi-D to "1.4.6 Maintenance Mode 2 (p79)" ) "*3": AT = Adjustment... paper thickness. This adjusts the printing position in relation to the paper surface for all nozzle Bi-D adjustment. EPSON Stylus Pro 4000 Revision B 5.1.5 Adjustment Item Printer adjustment items and their adjustment classification descriptions are shown in relation to the CR Encoder Sensor. Note "*1": AU ...
...slant. Writes the Head Rank ID. This adjusts the printing position in relation to the paper surface for cut pressure of the printhead, and adjusts the CR-directional slant. Adjusts matte black Bi-D to "1.4.6 Maintenance Mode 2 (p79)" ) "*3": AT = Adjustment... paper thickness. This adjusts the printing position in relation to the paper surface for all nozzle Bi-D adjustment. EPSON Stylus Pro 4000 Revision B 5.1.5 Adjustment Item Printer adjustment items and their adjustment classification descriptions are shown in relation to the CR Encoder Sensor. Note "*1": AU ...
Service Manual
Page 372
... Eject, Front, Right Position Tool Figure 5-15. C A U T IO N When moving the Carriage Unit, do not let the Print Head contact the thickness gauge. EPSON Stylus Pro 4000 5.2.6 Multi Sensor Position Adjustment This adjustment sets a suitable distance between the Multi Sensor (Multi Sensor Holder) and the platen. Required Tools Multi Sensor...Mechanical Adjustment 372 Move the Carriage Unit to the position where the "Multi Sensor Holder" touches the position tool. Position Tool Carriage Unit Printhead Lever, Lock, PG Revision B Bushing, Shaft, Rear Figure 5-14.
... Eject, Front, Right Position Tool Figure 5-15. C A U T IO N When moving the Carriage Unit, do not let the Print Head contact the thickness gauge. EPSON Stylus Pro 4000 5.2.6 Multi Sensor Position Adjustment This adjustment sets a suitable distance between the Multi Sensor (Multi Sensor Holder) and the platen. Required Tools Multi Sensor...Mechanical Adjustment 372 Move the Carriage Unit to the position where the "Multi Sensor Holder" touches the position tool. Position Tool Carriage Unit Printhead Lever, Lock, PG Revision B Bushing, Shaft, Rear Figure 5-14.