Printer Guide
Page 81
... the printer • Uninstalling and reinstalling printer software • Updating the printer firmware In addition to the features described in this chapter, you can also use the printer's menu system to keep working at its best. For more information, see the on-screen User's Guide. 81 81 Chapter 5: Maintaining and Transporting the Printer The Epson Stylus Pro 3800 requires...
... the printer • Uninstalling and reinstalling printer software • Updating the printer firmware In addition to the features described in this chapter, you can also use the printer's menu system to keep working at its best. For more information, see the on-screen User's Guide. 81 81 Chapter 5: Maintaining and Transporting the Printer The Epson Stylus Pro 3800 requires...
Product Brochure
Page 6
... each (0.24" total) 0 or 3 mm or 15 mm each color x 9 colors total Ink cartridge shelf life 2 years from printed production date or 6 months after the "replace cartridge" indicator comes on SuperFine - 1440 dpi. Epson Stylus Pro 3800 Print Engine Specifications Printing Method Advanced MicroPiezo AMC print head technology 8-channel, drop-on-demand, ink jet print head 9-color (C, Lc, M, Lm, Y, Lk, LLk + PK or MK) Auto...
... each (0.24" total) 0 or 3 mm or 15 mm each color x 9 colors total Ink cartridge shelf life 2 years from printed production date or 6 months after the "replace cartridge" indicator comes on SuperFine - 1440 dpi. Epson Stylus Pro 3800 Print Engine Specifications Printing Method Advanced MicroPiezo AMC print head technology 8-channel, drop-on-demand, ink jet print head 9-color (C, Lc, M, Lm, Y, Lk, LLk + PK or MK) Auto...
Product Information Guide
Page 9
...this message appears after reinstalling the ink cartridge, replace it gently (see page 7). See "Replacing Ink Cartridges" on page 14. 12/06 Epson Stylus Pro 3800 - 9 INK CARTRIDGE REPLACE INK CARTRIDGE The ink cartridge is correct for borderless printing or the PAPER SIZE CHECK setting is installed ... incorrect command. CLEANING ERROR PRESS THE DOWN BUTTON AND REMOVE THICK PAPER Print head cleaning cannot be installed in the wrong slot). Remove the thick paper. The installed printer driver is loaded. FRONT FEED SLOT OPEN CLOSE THE FRONT MANUAL FEED SLOT...
...this message appears after reinstalling the ink cartridge, replace it gently (see page 7). See "Replacing Ink Cartridges" on page 14. 12/06 Epson Stylus Pro 3800 - 9 INK CARTRIDGE REPLACE INK CARTRIDGE The ink cartridge is correct for borderless printing or the PAPER SIZE CHECK setting is installed ... incorrect command. CLEANING ERROR PRESS THE DOWN BUTTON AND REMOVE THICK PAPER Print head cleaning cannot be installed in the wrong slot). Remove the thick paper. The installed printer driver is loaded. FRONT FEED SLOT OPEN CLOSE THE FRONT MANUAL FEED SLOT...
Product Information Guide
Page 10
...platen color. PAPER ERROR PRESS THE DOWN BUTTON. The printer cannot detect the loaded media because the color of genuine Epson paper. PAPER REMOVE REMOVE PAPER FROM THE REAR You need to be replaced with a new one. See "Aligning the Print Head" ...replace the ink cartridge with a genuine Epson maintenance cartridge. Epson Stylus Pro 3800 Message Explanation Response INK CARTRIDGE THIS MAY VOID EPSON'S WARRANTY. MAINTENANCE CARTRIDGE FULL REPLACE THE CARTRIDGE The maintenance cartridge is not the same as the paper type selected for the Automatic Head Alignment. Replace...
...platen color. PAPER ERROR PRESS THE DOWN BUTTON. The printer cannot detect the loaded media because the color of genuine Epson paper. PAPER REMOVE REMOVE PAPER FROM THE REAR You need to be replaced with a new one. See "Aligning the Print Head" ...replace the ink cartridge with a genuine Epson maintenance cartridge. Epson Stylus Pro 3800 Message Explanation Response INK CARTRIDGE THIS MAY VOID EPSON'S WARRANTY. MAINTENANCE CARTRIDGE FULL REPLACE THE CARTRIDGE The maintenance cartridge is not the same as the paper type selected for the Automatic Head Alignment. Replace...
Product Information Guide
Page 13
...Epson for instructions. 12/06 Epson Stylus Pro 3800 - 13 When cleaning is the most thorough job in the printer. 4. If you can perform a manual head alignment. Aligning the Print Head Aligning the print head is finished and the P Power light stops flashing, print the nozzle check again to align the print head... run the head alignment. Make sure Auto is turned on or flashing. 3. Press d or u to run the cleaning cycle. Epson Stylus Pro 3800 Running a Power Cleaning Cycle You can run a power cleaning cycle from the printer's control panel. The cartridges need to replace a low ...
...Epson for instructions. 12/06 Epson Stylus Pro 3800 - 13 When cleaning is the most thorough job in the printer. 4. If you can perform a manual head alignment. Aligning the Print Head Aligning the print head is finished and the P Power light stops flashing, print the nozzle check again to align the print head... run the head alignment. Make sure Auto is turned on or flashing. 3. Press d or u to run the cleaning cycle. Epson Stylus Pro 3800 Running a Power Cleaning Cycle You can run a power cleaning cycle from the printer's control panel. The cartridges need to replace a low ...
Product Information Guide
Page 15
...printer is the correct color, and then remove it clicks. Check the package and product code. If ink gets on , the ink cartridge may not be incorrect. When the cartridge is almost full, the message MAINTENANCE CARTRIDGE IS NEARLY FULL appears on the LCD panel. Epson Stylus Pro 3800... 9. If you cannot insert the ink cartridge easily or if you see READY on the control panel, as described above. Maintenance cartridge indicator (showing a new cartridge) Replacement cartridges are available from the system during print head cleaning. Shake ...
...printer is the correct color, and then remove it clicks. Check the package and product code. If ink gets on , the ink cartridge may not be incorrect. When the cartridge is almost full, the message MAINTENANCE CARTRIDGE IS NEARLY FULL appears on the LCD panel. Epson Stylus Pro 3800... 9. If you cannot insert the ink cartridge easily or if you see READY on the control panel, as described above. Maintenance cartridge indicator (showing a new cartridge) Replacement cartridges are available from the system during print head cleaning. Shake ...
Service Manual
Page 68
... was physically interrupted. EPSON Stylus Pro 3800/3800C/3850 Revision A 3.4 Remedies for Error Messages The following connectors are ) damaged. No maintenance cartridge has been installed. See 4.3.6.4 MAINTENANCE CARTRIDGE SENSOR on page 128. Turn the printer Off and reboot it after waiting for a while. The maintenance cartridge cannot be recognized by the printer. Replace the maintenance cartridge with...
... was physically interrupted. EPSON Stylus Pro 3800/3800C/3850 Revision A 3.4 Remedies for Error Messages The following connectors are ) damaged. No maintenance cartridge has been installed. See 4.3.6.4 MAINTENANCE CARTRIDGE SENSOR on page 128. Turn the printer Off and reboot it after waiting for a while. The maintenance cartridge cannot be recognized by the printer. Replace the maintenance cartridge with...
Service Manual
Page 77
...Replace the pressure pump (PURESSURE, PUMP, ASSY). Replace the PF motor (MOTOR, RELEASE, ASSY). Head driver (transmission gate) temp. and remove any abnormality. Replace the pressure pump (PURESSURE, PUMP, ASSY). on page 176. Replace the ink cartridge. See 4.3.10.3 MOTOR, RELEASE, ASSY. See 4.3.9.5 PRINT HEAD on page 112. Replace... the accordion unit are driven by the PF motor for a predetermined time period (40 seconds). EPSON Stylus Pro 3800/3800C/3850 Revision A Error Code 1225 1226 131B 1400 1401 1403 1404 Error Name Description Remedy ...
...Replace the pressure pump (PURESSURE, PUMP, ASSY). Replace the PF motor (MOTOR, RELEASE, ASSY). Head driver (transmission gate) temp. and remove any abnormality. Replace the pressure pump (PURESSURE, PUMP, ASSY). on page 176. Replace the ink cartridge. See 4.3.10.3 MOTOR, RELEASE, ASSY. See 4.3.9.5 PRINT HEAD on page 112. Replace... the accordion unit are driven by the PF motor for a predetermined time period (40 seconds). EPSON Stylus Pro 3800/3800C/3850 Revision A Error Code 1225 1226 131B 1400 1401 1403 1404 Error Name Description Remedy ...
Service Manual
Page 80
...was shut off Revision A Description Remedy The head FFC is broken. The head thermistor is something wrong with the firmware. Replace the main board (BOARD ASSY., MAIN). There is broken. EPSON Stylus Pro 3800/3800C/3850 Error Code Error Name 1A37 Thermistor... transistor is not correctly connected. Replace the main board (BOARD ASSY., MAIN). TROUBLE SHOOTING Remedies for poor connection or breaks. printer) for Service Call Error 80 The thermistor detected a temperature outside the Replace the print head. Replace the main board (BOARD ASSY...
...was shut off Revision A Description Remedy The head FFC is broken. The head thermistor is something wrong with the firmware. Replace the main board (BOARD ASSY., MAIN). There is broken. EPSON Stylus Pro 3800/3800C/3850 Error Code Error Name 1A37 Thermistor... transistor is not correctly connected. Replace the main board (BOARD ASSY., MAIN). TROUBLE SHOOTING Remedies for poor connection or breaks. printer) for Service Call Error 80 The thermistor detected a temperature outside the Replace the print head. Replace the main board (BOARD ASSY...
Service Manual
Page 82
... power cleaning cycle using the operation panel or the printer driver. (If the symptom does not change after ..., tube, damper, and print head. (Replace the INK SYSTEM, ASSY.) The head FFC is contaminated by observed symptom. Ink smear (printed area) The paper is not connected correctly. Print head See 4.3.9.5 PRINT HEAD on page 159. ...print head. Widen the platen gap. Check the PF roller for ink smudges, and clean it if any abnormality. Pump Cap Unit (PUMP, CAP, ASSY) See 4.3.9.1 PUMP, CAP ASSY. EPSON Stylus Pro 3800/3800C/3850 Revision A 3.6 Remedies for Print...
... power cleaning cycle using the operation panel or the printer driver. (If the symptom does not change after ..., tube, damper, and print head. (Replace the INK SYSTEM, ASSY.) The head FFC is contaminated by observed symptom. Ink smear (printed area) The paper is not connected correctly. Print head See 4.3.9.5 PRINT HEAD on page 159. ...print head. Widen the platen gap. Check the PF roller for ink smudges, and clean it if any abnormality. Pump Cap Unit (PUMP, CAP, ASSY) See 4.3.9.1 PUMP, CAP ASSY. EPSON Stylus Pro 3800/3800C/3850 Revision A 3.6 Remedies for Print...
Service Manual
Page 83
... main frame are not securely attached and contaminating paper. Vertical banding (partly) The print head has not been adjusted properly. There is something wrong with paper feeding. Check the...OFF, the printer carry out a required job even if the paper size setting does not match with a normal one. Carry out the PF adjustment. See Chapter 5 "ADJUSTMENT".. Replace the PF ... dirt is wrong. EPSON Stylus Pro 3800/3800C/3850 Symptom Ink smear (backside) Description Paper is not positioned as specified. The paper is contaminated by ink smear in the printer driver is observed. ...
... main frame are not securely attached and contaminating paper. Vertical banding (partly) The print head has not been adjusted properly. There is something wrong with paper feeding. Check the...OFF, the printer carry out a required job even if the paper size setting does not match with a normal one. Carry out the PF adjustment. See Chapter 5 "ADJUSTMENT".. Replace the PF ... dirt is wrong. EPSON Stylus Pro 3800/3800C/3850 Symptom Ink smear (backside) Description Paper is not positioned as specified. The paper is contaminated by ink smear in the printer driver is observed. ...
Service Manual
Page 84
Check the CR timing belt, and replace it if worn. Revision A Image is correctly installed. Carry out the Print Head Slant Adjustment (CR). Carry out the PF Adjustment. Check the CR motor is grainy The ...". See Chapter 5 "ADJUSTMENT". See Chapter 5 "ADJUSTMENT". See Chapter 5 "ADJUSTMENT". TROUBLE SHOOTING Remedies for Print Quality Troubles 84 Carry out the Print Head Slant Adjustment (PF). See Chapter 5 "ADJUSTMENT". EPSON Stylus Pro 3800/3800C/3850 Symptom Vertical banding (overall) Description Bi-D and Uni-D adjustments have not been carried out properly....
Check the CR timing belt, and replace it if worn. Revision A Image is correctly installed. Carry out the Print Head Slant Adjustment (CR). Carry out the PF Adjustment. Check the CR motor is grainy The ...". See Chapter 5 "ADJUSTMENT". See Chapter 5 "ADJUSTMENT". See Chapter 5 "ADJUSTMENT". TROUBLE SHOOTING Remedies for Print Quality Troubles 84 Carry out the Print Head Slant Adjustment (PF). See Chapter 5 "ADJUSTMENT". EPSON Stylus Pro 3800/3800C/3850 Symptom Vertical banding (overall) Description Bi-D and Uni-D adjustments have not been carried out properly....
Service Manual
Page 161
.../Assembly Procedure (Group 1) 161 A D JU S TM E N T R E Q U IR E D Whenever the PRINT HEAD is replaced, the corresponding adjustments must be carried out. Revision A HARNESS, HEAD, A/B PRINT HEAD CN1 CN2 Figure 4-93. Remove the PRINT HEAD from the CARRIAGE, ASSY., and disconnect the HARNESS, HEAD, A/B from /into the connectors at an angle. EPSON Stylus Pro 3800/3800C/3850 C A U T IO N Do not disconnect/insert FFCs from CN1...
.../Assembly Procedure (Group 1) 161 A D JU S TM E N T R E Q U IR E D Whenever the PRINT HEAD is replaced, the corresponding adjustments must be carried out. Revision A HARNESS, HEAD, A/B PRINT HEAD CN1 CN2 Figure 4-93. Remove the PRINT HEAD from the CARRIAGE, ASSY., and disconnect the HARNESS, HEAD, A/B from /into the connectors at an angle. EPSON Stylus Pro 3800/3800C/3850 C A U T IO N Do not disconnect/insert FFCs from CN1...
Service Manual
Page 191
And, if it is made . EPSON Stylus Pro 3800/3800C/3850 Revision A 5.1 Overview This chapter describes the Adjustment Program software utility and the adjustment procedures required after repairing or replacing certain parts. 5.1.1 Precautions Always observe the following parts and units require adjustments after repairing or replacing the main board differs according to perform all adjustments listed in...
And, if it is made . EPSON Stylus Pro 3800/3800C/3850 Revision A 5.1 Overview This chapter describes the Adjustment Program software utility and the adjustment procedures required after repairing or replacing certain parts. 5.1.1 Precautions Always observe the following parts and units require adjustments after repairing or replacing the main board differs according to perform all adjustments listed in...
Service Manual
Page 192
...-D Adjustment --- P. 244 --- P. 230 --- EPSON Stylus Pro 3800/3800C/3850 5.1.4 Required Adjustments by Part or Unit The following table lists the parts/units and the adjustments required whenever replacing or repairing them . P. 237 INK SYSTEM ASSY Reset When INK SYSTEM ASSY Change 1 --- P. 241 Print head 1 Cleaning --- P. 217 9 Print Image --- P. 211 --- P. 230 2 T&B&S Adjustment...
...-D Adjustment --- P. 244 --- P. 230 --- EPSON Stylus Pro 3800/3800C/3850 5.1.4 Required Adjustments by Part or Unit The following table lists the parts/units and the adjustments required whenever replacing or repairing them . P. 237 INK SYSTEM ASSY Reset When INK SYSTEM ASSY Change 1 --- P. 241 Print head 1 Cleaning --- P. 217 9 Print Image --- P. 211 --- P. 230 2 T&B&S Adjustment...
Service Manual
Page 193
...; --- --- --- --- --- Adjusts the height of the PF Timing Belt to the new board. Print Head Slant Adjustment (CR) Prints an adjustment pattern to ensure stable paper feeding. Cleaning Carries out various cleanings. Page P. 203 P. 204 P. 205 P. 207 P. 211 P....replacing the main board. Initial Ink Charge Flag ON/OFF Sets or clears a flag for Auto Nozzle Check Checks and adjusts the operation of ink droplets. Washing Head And Discharge Ink Carries out head washing and discharging of the adjustments. EPSON Stylus Pro 3800...
...; --- --- --- --- --- Adjusts the height of the PF Timing Belt to the new board. Print Head Slant Adjustment (CR) Prints an adjustment pattern to ensure stable paper feeding. Cleaning Carries out various cleanings. Page P. 203 P. 204 P. 205 P. 207 P. 211 P....replacing the main board. Initial Ink Charge Flag ON/OFF Sets or clears a flag for Auto Nozzle Check Checks and adjusts the operation of ink droplets. Washing Head And Discharge Ink Carries out head washing and discharging of the adjustments. EPSON Stylus Pro 3800...
Service Manual
Page 204
...ID label affixed to the new print head 1. Assemble the printer. 3. Start up the Adjustment Program, and select [Head Rank ID]. 5. Click [Finish]. Whenever the print head is information on the ID label affixed to the new print head. 2. Assemble the printer. 3. Enter the 30-digit ID... down the 30-digit Head Rank ID (QR code) indicated on the individual print head characteristics. Click [File Open] and select a Head Rank ID data (.txt). 4. Click [Write]. 5. EPSON Stylus Pro 3800/3800C/3850 5.3.2 Head Rank ID Purpose The Head Rank ID is replaced, this must be carried...
...ID label affixed to the new print head 1. Assemble the printer. 3. Start up the Adjustment Program, and select [Head Rank ID]. 5. Click [Finish]. Whenever the print head is information on the ID label affixed to the new print head. 2. Assemble the printer. 3. Enter the 30-digit ID... down the 30-digit Head Rank ID (QR code) indicated on the individual print head characteristics. Click [File Open] and select a Head Rank ID data (.txt). 4. Click [Write]. 5. EPSON Stylus Pro 3800/3800C/3850 5.3.2 Head Rank ID Purpose The Head Rank ID is replaced, this must be carried...
Service Manual
Page 249
Turn the printer ON. 2. Counter Reset List Replaced Parts Name Reset Menu Name PUMP, CAP, ASSY Reset When Cleaning Unit Change Reset When Pump Motor Change PRINT HEAD Reset When Print Head Change INK, SYSTEM, ASSY Reset When INK SYSTEM ASSY Change POROUS PAD, TRAY, INK EJECT..., LEFT MOTOR ASSY., CR Reset When CR Motor Change ASF, ASSY Reset When ASF Unit Figure 5-87. EPSON Stylus Pro 3800/3800C/3850 Revision A 5.5 Reset Counters Whenever replacing a part/unit whose service life is counted by the counter, the corresponding counter must be reset immediately after installing...
Turn the printer ON. 2. Counter Reset List Replaced Parts Name Reset Menu Name PUMP, CAP, ASSY Reset When Cleaning Unit Change Reset When Pump Motor Change PRINT HEAD Reset When Print Head Change INK, SYSTEM, ASSY Reset When INK SYSTEM ASSY Change POROUS PAD, TRAY, INK EJECT..., LEFT MOTOR ASSY., CR Reset When CR Motor Change ASF, ASSY Reset When ASF Unit Figure 5-87. EPSON Stylus Pro 3800/3800C/3850 Revision A 5.5 Reset Counters Whenever replacing a part/unit whose service life is counted by the counter, the corresponding counter must be reset immediately after installing...
Service Manual
Page 251
...is OFF unless the power cord is found, contact a physician. x When replacing the battery, make sure to follow the steps below after being soiled with...Print Head is mounted on the Main Board (control circuit) for servicing. Locate the printer on a stable and flat surface. When carrying the printer, be sure to hold the printer by static electricity. Unless otherwise stated (for printing... Remove the all ink cartridges. 3. EPSON Stylus Pro 3800/3800C/3850 6.1 Overview This chapter provides information on how to maintain the printer in its holding positions. ...
...is OFF unless the power cord is found, contact a physician. x When replacing the battery, make sure to follow the steps below after being soiled with...Print Head is mounted on the Main Board (control circuit) for servicing. Locate the printer on a stable and flat surface. When carrying the printer, be sure to hold the printer by static electricity. Unless otherwise stated (for printing... Remove the all ink cartridges. 3. EPSON Stylus Pro 3800/3800C/3850 6.1 Overview This chapter provides information on how to maintain the printer in its holding positions. ...
Service Manual
Page 252
... Adjustment program. EPSON Stylus Pro 3800/3800C/3850 Revision A 6.1.1 Product Life Information The information of Absorbers for Borderless Printing Printing (Print pages: 10,000 pages with L-sized paper) MAINTENANCE REQUEST 0002 Remaining Life 4% MAINTENANCE REQUEST 0001 Remaining Life 1% Service Call Actions when the Life is shown below. Main Unit Print Head Ink System Mechanism Name Pump Assy. Replace the POROUS...
... Adjustment program. EPSON Stylus Pro 3800/3800C/3850 Revision A 6.1.1 Product Life Information The information of Absorbers for Borderless Printing Printing (Print pages: 10,000 pages with L-sized paper) MAINTENANCE REQUEST 0002 Remaining Life 4% MAINTENANCE REQUEST 0001 Remaining Life 1% Service Call Actions when the Life is shown below. Main Unit Print Head Ink System Mechanism Name Pump Assy. Replace the POROUS...