Service Manual
Page 7
... T&B&S Adjustment 237 5.3.20 PF Adjustment 239 5.3.21 EJ Adjustment 241 5.3.22 Check Ink Selector Operation 243 5.3.23 Write Constant When CR change 244 5.4 Check Results 245 5.4.1 Check Nozzle 245 5.4.2 Print Image 246 5.4.3 Check Results 247 5.4.4 Check Alignment 248 5.5 Reset Counters 249 Chapter 6 MAINTENANCE 6.1 Overview ...251 6.1.1 Product Life Information 252 6.2 Cleaning ...253 6.3 Lubrication ...254 7 EPSON Stylus Pro 3800...
... T&B&S Adjustment 237 5.3.20 PF Adjustment 239 5.3.21 EJ Adjustment 241 5.3.22 Check Ink Selector Operation 243 5.3.23 Write Constant When CR change 244 5.4 Check Results 245 5.4.1 Check Nozzle 245 5.4.2 Print Image 246 5.4.3 Check Results 247 5.4.4 Check Alignment 248 5.5 Reset Counters 249 Chapter 6 MAINTENANCE 6.1 Overview ...251 6.1.1 Product Life Information 252 6.2 Cleaning ...253 6.3 Lubrication ...254 7 EPSON Stylus Pro 3800...
Service Manual
Page 67
... selector (INK,SYSTEM,ASSY.) with a new one , and clear the counter using the Adjustment Program. As "0088" in hexadecimal means "1000 1000" in the table below. EPSON Stylus Pro 3800/3800C/3850 Revision A MAINTENANCE REQUEST XXXX When a Maintenance Request error occurs, the printer displays on the LCD a hexadecimal code of "NNNN" which correspond to the bit numbers...
... selector (INK,SYSTEM,ASSY.) with a new one , and clear the counter using the Adjustment Program. As "0088" in hexadecimal means "1000 1000" in the table below. EPSON Stylus Pro 3800/3800C/3850 Revision A MAINTENANCE REQUEST XXXX When a Maintenance Request error occurs, the printer displays on the LCD a hexadecimal code of "NNNN" which correspond to the bit numbers...
Service Manual
Page 74
... the problem, replace the main board. Replace the CR encoder (BOARD ASSY., ENCODER, CR). See 4.3.7.1 SCALE, CR on page 121. EPSON Stylus Pro 3800/3800C/3850 Revision A 3.5 Remedies for Service Call Error 74 Error Code Error Name 1101 CR life error 1120 CR lock error 1121 CR ...See 4.3.5.3 MOTOR ASSY., CR on page 130. Remedy Replace the Ink Supply Tube (INK, SYSTEM, ASSY) and reset the counter using the Adjustment Program. See 4.3.9.3 INK, SYSTEM, ASSY. Move the carriage unit manually to check the related connectors and cables for incorrect attachment, scratch, dirt, and...
... the problem, replace the main board. Replace the CR encoder (BOARD ASSY., ENCODER, CR). See 4.3.7.1 SCALE, CR on page 121. EPSON Stylus Pro 3800/3800C/3850 Revision A 3.5 Remedies for Service Call Error 74 Error Code Error Name 1101 CR life error 1120 CR lock error 1121 CR ...See 4.3.5.3 MOTOR ASSY., CR on page 130. Remedy Replace the Ink Supply Tube (INK, SYSTEM, ASSY) and reset the counter using the Adjustment Program. See 4.3.9.3 INK, SYSTEM, ASSY. Move the carriage unit manually to check the related connectors and cables for incorrect attachment, scratch, dirt, and...
Service Manual
Page 75
... CR timing belt's tension. See 4.3.5.3 MOTOR ASSY., CR on page 112. usage counter using the Adjustment Program. See 4.3.4.1 BOARD ASSY., MAIN on page 121. Replace the CR scale (SCALE, CR). Out ...the contact points between the carriage unit and the main frame are properly lubricated. EPSON Stylus Pro 3800/3800C/3850 Revision A Error Code 1123 1124 1125 1126 1127 1130 1131 1132 ... encoder (BOARD ASSY., ENCODER, CR). See 4.3.9.1 PUMP, CAP ASSY. CR lock set error The printer cannot lock the carriage unit. Replace the main board (BOARD ASSY., MAIN). See 4.3.11.2 BOARD ...
... CR timing belt's tension. See 4.3.5.3 MOTOR ASSY., CR on page 112. usage counter using the Adjustment Program. See 4.3.4.1 BOARD ASSY., MAIN on page 121. Replace the CR scale (SCALE, CR). Out ...the contact points between the carriage unit and the main frame are properly lubricated. EPSON Stylus Pro 3800/3800C/3850 Revision A Error Code 1123 1124 1125 1126 1127 1130 1131 1132 ... encoder (BOARD ASSY., ENCODER, CR). See 4.3.9.1 PUMP, CAP ASSY. CR lock set error The printer cannot lock the carriage unit. Replace the main board (BOARD ASSY., MAIN). See 4.3.11.2 BOARD ...
Service Manual
Page 78
... Replace the ink pad in the holder (POROUS PAD,TRAY,INK EJECT) and reset the counter using the Adjustment Program. on page 167. on page 123. The printer cannot read/write data from/into the CSIC of the Ink Selector (its upper limit. The cartridge cover ...release roller position sensor cannot detect the actuator after Replace the release motor (MOTOR, RELEASE, ASSY). See 4.3.10.3 MOTOR, RELEASE, ASSY. EPSON Stylus Pro 3800/3800C/3850 Revision A Error Code Error Name 1410 Drive time monitor time-out (PUMP) 142D Pump cap unit life error 1425 CSIC communication time...
... Replace the ink pad in the holder (POROUS PAD,TRAY,INK EJECT) and reset the counter using the Adjustment Program. on page 167. on page 123. The printer cannot read/write data from/into the CSIC of the Ink Selector (its upper limit. The cartridge cover ...release roller position sensor cannot detect the actuator after Replace the release motor (MOTOR, RELEASE, ASSY). See 4.3.10.3 MOTOR, RELEASE, ASSY. EPSON Stylus Pro 3800/3800C/3850 Revision A Error Code Error Name 1410 Drive time monitor time-out (PUMP) 142D Pump cap unit life error 1425 CSIC communication time...
Service Manual
Page 79
EPSON Stylus Pro 3800/3800C/3850 Error Code Error Name 150C PF phase detection error 1511 Drive time monitor time-out (APG) 1520 Drive time monitor time-out (CR) ... counter for borderless printing has reached its upper limit. See 4.3.5.3 MOTOR ASSY., CR on page 112. If the printer recovers from the plate. See 4.3.12.1 PRESSURE, PUMP, ASSY. Reset the RTC using the Adjustment Program and set the correct date and time. Replace the main board (BOARD ASSY., MAIN). See 4.3.4.1 BOARD ASSY., MAIN...
EPSON Stylus Pro 3800/3800C/3850 Error Code Error Name 150C PF phase detection error 1511 Drive time monitor time-out (APG) 1520 Drive time monitor time-out (CR) ... counter for borderless printing has reached its upper limit. See 4.3.5.3 MOTOR ASSY., CR on page 112. If the printer recovers from the plate. See 4.3.12.1 PRESSURE, PUMP, ASSY. Reset the RTC using the Adjustment Program and set the correct date and time. Replace the main board (BOARD ASSY., MAIN). See 4.3.4.1 BOARD ASSY., MAIN...
Service Manual
Page 178
...JU S TM E N T R E Q U IR E D Whenever the PRINTER MECHANISM, ASP is started. "NVRAM Backup utility" will automatically start up the Adjustment program. Start up when the Adjustment program is replaced, the corresponding adjustments must be carried out. See Chapter 5 "5.3.6 Parameter Backup" (Page 212) for... a new one. 2. See Chapter 5 "ADJUSTMENT" (p190). Load the CD-ROM into the PRINTER MECHANISM, ASP. EPSON Stylus Pro 3800/3800C/3850 4.3.13 PRINTER MECHANISM 4.3.13.1 Replacing the PRINTER MECHANISM Name: PRINTER MECHANISM, ASP 1. Using the utility, write the...
...JU S TM E N T R E Q U IR E D Whenever the PRINTER MECHANISM, ASP is started. "NVRAM Backup utility" will automatically start up the Adjustment program. Start up when the Adjustment program is replaced, the corresponding adjustments must be carried out. See Chapter 5 "5.3.6 Parameter Backup" (Page 212) for... a new one. 2. See Chapter 5 "ADJUSTMENT" (p190). Load the CD-ROM into the PRINTER MECHANISM, ASP. EPSON Stylus Pro 3800/3800C/3850 4.3.13 PRINTER MECHANISM 4.3.13.1 Replacing the PRINTER MECHANISM Name: PRINTER MECHANISM, ASP 1. Using the utility, write the...
Service Manual
Page 191
... make sure to check whether the part you repaired or replaced included in the list. ADJUSTMENT Overview 191 EPSON Stylus Pro 3800/3800C/3850 Revision A 5.1 Overview This chapter describes the Adjustment Program software utility and the adjustment procedures required after they are repaired or replaced. Required Adjustments in the Order of the printer. 5.1.2 Adjustment Workflow See "5.1.3 Parts and Units that Require...
... make sure to check whether the part you repaired or replaced included in the list. ADJUSTMENT Overview 191 EPSON Stylus Pro 3800/3800C/3850 Revision A 5.1 Overview This chapter describes the Adjustment Program software utility and the adjustment procedures required after they are repaired or replaced. Required Adjustments in the Order of the printer. 5.1.2 Adjustment Workflow See "5.1.3 Parts and Units that Require...
Service Manual
Page 193
...Sets or clears a flag for the adjustment (does not include the program tool) MECHANICAL ADJUSTMENT Adjustment PF Timing Belt Tension Adjustment LD Roller Position Adjustment PG Position Adjustment STANDARD ADJUSTMENT General Overview Adjusts the tension of the ink mark ... 215 P. 216 P. 217 P. 229 P. 230 P. 232 P. 233 P. 234 ADJUSTMENT Overview 193 Print Head Slant Adjustment (CR) Prints an adjustment pattern to a specified level. EPSON Stylus Pro 3800/3800C/3850 5.1.5 Description of Adjustments The following tables describe the general outline of the APG. Head Rank ID Writes the...
...Sets or clears a flag for the adjustment (does not include the program tool) MECHANICAL ADJUSTMENT Adjustment PF Timing Belt Tension Adjustment LD Roller Position Adjustment PG Position Adjustment STANDARD ADJUSTMENT General Overview Adjusts the tension of the ink mark ... 215 P. 216 P. 217 P. 229 P. 230 P. 232 P. 233 P. 234 ADJUSTMENT Overview 193 Print Head Slant Adjustment (CR) Prints an adjustment pattern to a specified level. EPSON Stylus Pro 3800/3800C/3850 5.1.5 Description of Adjustments The following tables describe the general outline of the APG. Head Rank ID Writes the...
Service Manual
Page 195
... for adjusting the printer. commercially available --- 1231678 --- 1277074 --- Supplied --- Supplied ADJUSTMENT Overview Revision A 195 Individually --- available upon request Individually --- Genuine paper --- EPSON Stylus Pro 3800/3800C/3850 5.1.6 Tools for Adjustments The table below shows the tools required for Adjustments Type ...Adjustment Gauge Roller LD Height Adjustment Tool Roller LD Height Confirmation Standard Software Tool Enhanced Matte Paper (A4 or Letter) Archival Matte Paper (A4 or Letter) Economy Super Fine Paper (A4) Adjustment Program...
... for adjusting the printer. commercially available --- 1231678 --- 1277074 --- Supplied --- Supplied ADJUSTMENT Overview Revision A 195 Individually --- available upon request Individually --- Genuine paper --- EPSON Stylus Pro 3800/3800C/3850 5.1.6 Tools for Adjustments The table below shows the tools required for Adjustments Type ...Adjustment Gauge Roller LD Height Adjustment Tool Roller LD Height Confirmation Standard Software Tool Enhanced Matte Paper (A4 or Letter) Archival Matte Paper (A4 or Letter) Economy Super Fine Paper (A4) Adjustment Program...
Service Manual
Page 196
EPSON Stylus Pro 3800/3800C/3850 5.1.7 Adjustment Program Basic Operations This section describes the basic operations of the Adjustment Program appears. Unless carrying out parameter writing, execute parameter reading before carrying out the adjustments. Double-click on "adjwiz2.exe", to start up. Click [Start]. The startup screen of the Adjustment Program. System Requirements OS: Windows 2000, XP Interface: USB...
EPSON Stylus Pro 3800/3800C/3850 5.1.7 Adjustment Program Basic Operations This section describes the basic operations of the Adjustment Program appears. Unless carrying out parameter writing, execute parameter reading before carrying out the adjustments. Double-click on "adjwiz2.exe", to start up. Click [Start]. The startup screen of the Adjustment Program. System Requirements OS: Windows 2000, XP Interface: USB...
Service Manual
Page 203
...replacing the main board, turn the printer ON. 2. Check or enter the date and time displayed on with other adjustments using the program, restart the program and use a different port. Click [Write] to display a confirmation screen. To carry on the screen. 4. EPSON Stylus Pro 3800/3800C/3850 5.3 Standard Adjustment 5.3.1 RTC&USB ID ...the RTC and write USB ID on the new board. Procedure 1. Revision A Figure 5-11. [RTC&USB ID] Screen (1) ADJUSTMENT Figure 5-12. [RTC&USB ID] Screen (2) Standard Adjustment 203 Start up the Adjustment Program and select [RTC&USBID]. 3.
...replacing the main board, turn the printer ON. 2. Check or enter the date and time displayed on with other adjustments using the program, restart the program and use a different port. Click [Write] to display a confirmation screen. To carry on the screen. 4. EPSON Stylus Pro 3800/3800C/3850 5.3 Standard Adjustment 5.3.1 RTC&USB ID ...the RTC and write USB ID on the new board. Procedure 1. Revision A Figure 5-11. [RTC&USB ID] Screen (1) ADJUSTMENT Figure 5-12. [RTC&USB ID] Screen (2) Standard Adjustment 203 Start up the Adjustment Program and select [RTC&USBID]. 3.
Service Manual
Page 204
....) Procedure for storing the Head Rank ID Information as indicated on the label. 6. Assemble the printer. 3. Revision A ID Label Figure 5-13. Turn the printer ON. 4. Start up the Adjustment Program, and select [Head Rank ID]. 5. Enter the 30-digit ID written down at Step 3 into the... 5-14. [Head Rank ID] Screen ADJUSTMENT Standard Adjustment 204 EPSON Stylus Pro 3800/3800C/3850 5.3.2 Head Rank ID Purpose The Head Rank ID is replaced, this must be carried out to input the Head Rank ID of the new print head 1. Turn the printer ON. 2. Click [File Open] and...
....) Procedure for storing the Head Rank ID Information as indicated on the label. 6. Assemble the printer. 3. Revision A ID Label Figure 5-13. Turn the printer ON. 4. Start up the Adjustment Program, and select [Head Rank ID]. 5. Enter the 30-digit ID written down at Step 3 into the... 5-14. [Head Rank ID] Screen ADJUSTMENT Standard Adjustment 204 EPSON Stylus Pro 3800/3800C/3850 5.3.2 Head Rank ID Purpose The Head Rank ID is replaced, this must be carried out to input the Head Rank ID of the new print head 1. Turn the printer ON. 2. Click [File Open] and...
Service Manual
Page 205
...adjustment on the next screen to the printer and connect the FFC cable. 4. Then, click [Finish] on the next screen o to Step 8 Revision A 8. Pattern 1 (AB) A Paper ejecting direction Paper Paper B Paper PF_Slant_Pattern_01 Figure 5-15. Adjustment Pattern and Check Point ADJUSTMENT Standard Adjustment...the previous screen. EPSON Stylus Pro 3800/3800C/3850 5.3.3 Print Head Slant Adjustment (PF) Purpose Check the print head for slanting in order to move the carriage unit to its home position. Start up the Adjustment Program and select [Print Head Slant Adjustment (PF)]. 6. ...
...adjustment on the next screen to the printer and connect the FFC cable. 4. Then, click [Finish] on the next screen o to Step 8 Revision A 8. Pattern 1 (AB) A Paper ejecting direction Paper Paper B Paper PF_Slant_Pattern_01 Figure 5-15. Adjustment Pattern and Check Point ADJUSTMENT Standard Adjustment...the previous screen. EPSON Stylus Pro 3800/3800C/3850 5.3.3 Print Head Slant Adjustment (PF) Purpose Check the print head for slanting in order to move the carriage unit to its home position. Start up the Adjustment Program and select [Print Head Slant Adjustment (PF)]. 6. ...
Service Manual
Page 207
Remove the COVER, CR. 3. Start up the Adjustment Program and select [Print Head Slant Adjustment (CR)]. 6. CHECK P O IN T When removing the HOUSING, UPPER, do not remove the LOCK, COVER, ASSY. Turn the printer ON. 5. See Figure 5-21 and Figure 5-22 for slanting ... the interval between the lines printed by the other nozzle appear within the central third (the yellow-shaded area), adjustments are not needed . EPSON Stylus Pro 3800/3800C/3850 5.3.4 Print Head Slant Adjustment (CR) Purpose Check the print head for judging each nozzle row. z OK Pattern: Click [Next...
Remove the COVER, CR. 3. Start up the Adjustment Program and select [Print Head Slant Adjustment (CR)]. 6. CHECK P O IN T When removing the HOUSING, UPPER, do not remove the LOCK, COVER, ASSY. Turn the printer ON. 5. See Figure 5-21 and Figure 5-22 for slanting ... the interval between the lines printed by the other nozzle appear within the central third (the yellow-shaded area), adjustments are not needed . EPSON Stylus Pro 3800/3800C/3850 5.3.4 Print Head Slant Adjustment (CR) Purpose Check the print head for judging each nozzle row. z OK Pattern: Click [Next...
Service Manual
Page 211
EPSON Stylus Pro 3800/3800C/3850 5.3.5 Initial Ink Charge Flag ON/OFF Procedure 1. Figure 5-29. [Initial Ink Charge ON/OFF] Screen ADJUSTMENT Standard Adjustment Revision A 211 Turn the printer ON. 2. Click [Finish]. Select [ON] or [OFF] and then click [Run]. 4. Start up the Adjustment Program and select [Initial Ink Charge Flag ON/ OFF]. 3.
EPSON Stylus Pro 3800/3800C/3850 5.3.5 Initial Ink Charge Flag ON/OFF Procedure 1. Figure 5-29. [Initial Ink Charge ON/OFF] Screen ADJUSTMENT Standard Adjustment Revision A 211 Turn the printer ON. 2. Click [Finish]. Select [ON] or [OFF] and then click [Run]. 4. Start up the Adjustment Program and select [Initial Ink Charge Flag ON/ OFF]. 3.
Service Manual
Page 212
... start . Execute Reading Serial number is displayed. 5. EPSON Stylus Pro 3800/3800C/3850 5.3.6 Parameter Backup Purpose Whenever the main board is replaced, parameters stored in the NVRAM on the previous board should be backed up the Adjustment Program. CHECK P O IN T When reading or writing the parameters, turn the printer ON in the F/W update mode. 5. If the...
... start . Execute Reading Serial number is displayed. 5. EPSON Stylus Pro 3800/3800C/3850 5.3.6 Parameter Backup Purpose Whenever the main board is replaced, parameters stored in the NVRAM on the previous board should be backed up the Adjustment Program. CHECK P O IN T When reading or writing the parameters, turn the printer ON in the F/W update mode. 5. If the...
Service Manual
Page 213
EPSON Stylus Pro 3800/3800C/3850 Start Start up the Adjustment Program NVRAM Backup Utility starts up instead of the Adjustment Program To exit the Back Up Utility End Select Operation To perform writing Turn the Printer ON in F/W update mode Adjustment Program starts up To perform reading Turn ON the Printer in F/W update mode Select Parameter file and write End Click [Read] When Not saving Print Mechanism Operation History Save Close End Adjustment Program starts up Figure 5-31. Adjustment Program Start Up Flow ADJUSTMENT Standard Adjustment Revision A 213
EPSON Stylus Pro 3800/3800C/3850 Start Start up the Adjustment Program NVRAM Backup Utility starts up instead of the Adjustment Program To exit the Back Up Utility End Select Operation To perform writing Turn the Printer ON in F/W update mode Adjustment Program starts up To perform reading Turn ON the Printer in F/W update mode Select Parameter file and write End Click [Read] When Not saving Print Mechanism Operation History Save Close End Adjustment Program starts up Figure 5-31. Adjustment Program Start Up Flow ADJUSTMENT Standard Adjustment Revision A 213
Service Manual
Page 214
...Adjustment Program and select [Check PG]. 3. z Does the carriage move upward and downward? z Is there any one of the PG settings, and then click [Run]. 4. Check Point 2 Revision A Figure 5-32. Check Point 1 Figure 5-34. [Check PG] screen ADJUSTMENT Standard Adjustment 214 light-shielding plate Figure 5-33. EPSON Stylus Pro 3800.../3800C/3850 5.3.7 Check PG Purpose Check the PG switch operation if it is normally performed or not. Procedure 1. Turn the printer ON....
...Adjustment Program and select [Check PG]. 3. z Does the carriage move upward and downward? z Is there any one of the PG settings, and then click [Run]. 4. Check Point 2 Revision A Figure 5-32. Check Point 1 Figure 5-34. [Check PG] screen ADJUSTMENT Standard Adjustment 214 light-shielding plate Figure 5-33. EPSON Stylus Pro 3800.../3800C/3850 5.3.7 Check PG Purpose Check the PG switch operation if it is normally performed or not. Procedure 1. Turn the printer ON....
Service Manual
Page 215
...EPSON Stylus Pro 3800/3800C/3850 5.3.8 Initial Ink Charge Purpose Carry out the initial ink charge. Procedure 1. Start up a verification screen, and click [OK] to pop up the Adjustment Program and select [Initial Ink Charge]. 3. When ink charge is completed, click [Finish]. Turn the printer...]. Start up the Adjustment Program and select [Cleaning]. 3. Turn the printer ON. 2. Key Cleaning Amount of Ink Consumption F1 CL1 Approx. 0.64g / 8 colors F2 CL2 Approx. 4.2g / 8 colors F3 CL3 Approx. 12.0g / 8 colors F4 CL4 Approx.16.0g / 8 colors Processing Time Approx....
...EPSON Stylus Pro 3800/3800C/3850 5.3.8 Initial Ink Charge Purpose Carry out the initial ink charge. Procedure 1. Start up a verification screen, and click [OK] to pop up the Adjustment Program and select [Initial Ink Charge]. 3. When ink charge is completed, click [Finish]. Turn the printer...]. Start up the Adjustment Program and select [Cleaning]. 3. Turn the printer ON. 2. Key Cleaning Amount of Ink Consumption F1 CL1 Approx. 0.64g / 8 colors F2 CL2 Approx. 4.2g / 8 colors F3 CL3 Approx. 12.0g / 8 colors F4 CL4 Approx.16.0g / 8 colors Processing Time Approx....