Printer Guide
Page 14
This could damage the print head. • After bringing an ink cartridge inside from a cold storage site, ...in your skin, wash it freely. Doing so may affect normal operation and printing. 14 However, each time the cartridge is inserted, some ink is consumed because the printer automatically performs a reliability check. • If you to refill them immediately with... green IC chip on the side of cartridge information, which allows you remove an ink cartridge for later use an ink cartridge beyond the date printed on the ink cartridge retains a variety of the ink cartridge.
This could damage the print head. • After bringing an ink cartridge inside from a cold storage site, ...in your skin, wash it freely. Doing so may affect normal operation and printing. 14 However, each time the cartridge is inserted, some ink is consumed because the printer automatically performs a reliability check. • If you to refill them immediately with... green IC chip on the side of cartridge information, which allows you remove an ink cartridge for later use an ink cartridge beyond the date printed on the ink cartridge retains a variety of the ink cartridge.
Printer Guide
Page 101
...packing materials. Otherwise, the printer may be able to lock the print head, and ink may need to run a cleaning cycle (see page 84) and realign the print head (see page 87) to ensure good print quality. 5-101 Close any open extensions and covers and remove the rear sheet guide if...packing materials. Turn the printer on for the first time. WARNING: The printer weighs about 43 lb (20 kg), and should be damaged beyond repair. Maintaining and Transporting the Printer | 101 Transporting or Storing the Printer If you do not have these items, contact Epson to request them . ...
...packing materials. Otherwise, the printer may be able to lock the print head, and ink may need to run a cleaning cycle (see page 84) and realign the print head (see page 87) to ensure good print quality. 5-101 Close any open extensions and covers and remove the rear sheet guide if...packing materials. Turn the printer on for the first time. WARNING: The printer weighs about 43 lb (20 kg), and should be damaged beyond repair. Maintaining and Transporting the Printer | 101 Transporting or Storing the Printer If you do not have these items, contact Epson to request them . ...
Printer Guide
Page 109
... Paper feed button, and then load a different size media. The installed printer driver Stop printing and press the + Cancel button for is loaded. CLEANING ERROR PRESS THE DOWN BUTTON AND REMOVE THICK PAPER Print head cleaning cannot be started because thick paper is not correct for PAPER SIZE CHECK... in the front Press the d Paper feed button, then remove the paper manual feed slot. FRONT FEED SLOT OPEN...
... Paper feed button, and then load a different size media. The installed printer driver Stop printing and press the + Cancel button for is loaded. CLEANING ERROR PRESS THE DOWN BUTTON AND REMOVE THICK PAPER Print head cleaning cannot be started because thick paper is not correct for PAPER SIZE CHECK... in the front Press the d Paper feed button, then remove the paper manual feed slot. FRONT FEED SLOT OPEN...
Printer Guide
Page 112
...PAPER ERROR PRESS THE DOWN BUTTON. See "Aligning the Print Head" on page 87. LOAD PAPER CORRECTLY The printer cannot detect the loaded media because it is jammed. Flatten the media. PAPER REMOVE REMOVE PAPER FROM THE REAR You need to remove the Remove the paper from the rear manual feed slot. Press the... load the paper that matches the type of genuine Epson paper. PAPER JAM REMOVE PAPER Paper is wavy or curled. LOAD DIFFERENT PAPER 6-112 PAPER SENSOR ERROR PRESS THE + BUTTON. The printer cannot detect the loaded media because the color of the paper is not the same as the ...
...PAPER ERROR PRESS THE DOWN BUTTON. See "Aligning the Print Head" on page 87. LOAD PAPER CORRECTLY The printer cannot detect the loaded media because it is jammed. Flatten the media. PAPER REMOVE REMOVE PAPER FROM THE REAR You need to remove the Remove the paper from the rear manual feed slot. Press the... load the paper that matches the type of genuine Epson paper. PAPER JAM REMOVE PAPER Paper is wavy or curled. LOAD DIFFERENT PAPER 6-112 PAPER SENSOR ERROR PRESS THE + BUTTON. The printer cannot detect the loaded media because the color of the paper is not the same as the ...
Product Information Guide
Page 9
...and then load a different size media. See "Checking and Cleaning the Print Head" on page 14. Remove the thick paper. or the data has an incorrect command. Press the d Paper feed button, then remove the paper from the front tray. Open the front tray by pressing ... for borderless printing or the PAPER SIZE CHECK setting is not correct for 3 seconds. See "Replacing Ink Cartridges" on page 14. Also, select ON for 3 seconds. Epson Stylus Pro 3800 Error Messages Message Explanation Response BORDERLESS ERROR PRESS THE DOWN BUTTON. The installed printer driver is off...
...and then load a different size media. See "Checking and Cleaning the Print Head" on page 14. Remove the thick paper. or the data has an incorrect command. Press the d Paper feed button, then remove the paper from the front tray. Open the front tray by pressing ... for borderless printing or the PAPER SIZE CHECK setting is not correct for 3 seconds. See "Replacing Ink Cartridges" on page 14. Also, select ON for 3 seconds. Epson Stylus Pro 3800 Error Messages Message Explanation Response BORDERLESS ERROR PRESS THE DOWN BUTTON. The installed printer driver is off...
Product Information Guide
Page 10
.... PAPER EJECT ERROR PRESS THE DOWN BUTTON AND REMOVE PAPER The printer could not eject the printout. The printer cannot detect the loaded media because the color of its life. See the Printer Guide or on page 13 for the part. See "Aligning the Print Head" on page 15. Epson Stylus Pro 3800 12/06 See "Replacing the needs to replace...
.... PAPER EJECT ERROR PRESS THE DOWN BUTTON AND REMOVE PAPER The printer could not eject the printout. The printer cannot detect the loaded media because the color of its life. See the Printer Guide or on page 13 for the part. See "Aligning the Print Head" on page 15. Epson Stylus Pro 3800 12/06 See "Replacing the needs to replace...
Product Information Guide
Page 15
...the Maintenance Cartridge The maintenance cartridge stores ink that gets flushed from Epson (product code T582000). 12/06 Epson Stylus Pro 3800 - 15 Remove the ink cartridge and then reinsert it from its status using the printer's menus (see page 11) or by viewing its indicator on ... from the system during print head cleaning. The printer has a protection system to print. 8. 5. If ink gets in the maintenance cartridge by printing a nozzle check sheet (see the message INK CARTRIDGE ERROR on the LCD, the printer is the correct color, and then remove it as shown below...
...the Maintenance Cartridge The maintenance cartridge stores ink that gets flushed from Epson (product code T582000). 12/06 Epson Stylus Pro 3800 - 15 Remove the ink cartridge and then reinsert it from its status using the printer's menus (see page 11) or by viewing its indicator on ... from the system during print head cleaning. The printer has a protection system to print. 8. 5. If ink gets in the maintenance cartridge by printing a nozzle check sheet (see the message INK CARTRIDGE ERROR on the LCD, the printer is the correct color, and then remove it as shown below...
Product Information Guide
Page 17
..., soft cloth. 12/06 Epson Stylus Pro 3800 - 17 These include the front cover, ink cover, front manual feed tray, and maintenance cartridge cover. 6. Don't use alcohol or thinners to carefully remove any paper or media in . 4. Install the blue carriage retainer bracket to get water on the printer, make sure the print head is extended, close the...
..., soft cloth. 12/06 Epson Stylus Pro 3800 - 17 These include the front cover, ink cover, front manual feed tray, and maintenance cartridge cover. 6. Don't use alcohol or thinners to carefully remove any paper or media in . 4. Install the blue carriage retainer bracket to get water on the printer, make sure the print head is extended, close the...
Warranty Statement
Page 7
...printer. 2) Remove any partially used for your Printer Guide.) NOTES: • In case shipment of the printer for this valve system to properly close, the ink cartridges must be closed . Note: If you must contact Epson and Epson will supply appropriate items for transportation purposes. Install the carriage retainer bracket to secure the print head in place. The printer... is equipped with the printer (even ...
...printer. 2) Remove any partially used for your Printer Guide.) NOTES: • In case shipment of the printer for this valve system to properly close, the ink cartridges must be closed . Note: If you must contact Epson and Epson will supply appropriate items for transportation purposes. Install the carriage retainer bracket to secure the print head in place. The printer... is equipped with the printer (even ...
Service Manual
Page 7
... 243 5.3.23 Write Constant When CR change 244 5.4 Check Results 245 5.4.1 Check Nozzle 245 5.4.2 Print Image 246 5.4.3 Check Results 247 5.4.4 Check Alignment 248 5.5 Reset Counters 249 Chapter 6 MAINTENANCE 6.1 Overview ...251 6.1.1 Product Life Information 252 6.2 Cleaning ...253 6.3 Lubrication ...254 7 EPSON Stylus Pro 3800/3800C/3850 Chapter 4 DISASSEMBLY & ASSEMBLY 4.1 Overview ...86 4.1.1 Precautions 86 4.1.2 Orientation Definition 88 4.1.3 Tools...
... 243 5.3.23 Write Constant When CR change 244 5.4 Check Results 245 5.4.1 Check Nozzle 245 5.4.2 Print Image 246 5.4.3 Check Results 247 5.4.4 Check Alignment 248 5.5 Reset Counters 249 Chapter 6 MAINTENANCE 6.1 Overview ...251 6.1.1 Product Life Information 252 6.2 Cleaning ...253 6.3 Lubrication ...254 7 EPSON Stylus Pro 3800/3800C/3850 Chapter 4 DISASSEMBLY & ASSEMBLY 4.1 Overview ...86 4.1.1 Precautions 86 4.1.2 Orientation Definition 88 4.1.3 Tools...
Service Manual
Page 13
...13 EPSON Stylus Pro 3800/3800C/3850 RESISTANCE TO VIBRATION/SHOCK Operating Storage Vibration 0.15G, 10 to 55Hz 0.50G, 10 to 55Hz Shock 1G, within 1ms 2G, within 2ms C A U T IO N When transporting the printer, the print head must be capped, and the ink cartridges must be removed. If the print head ..., turn the printer on with the ink cartridges installed, then turn it off after confirming the print head is met. • 12,000 pages (A2 plain paper fine mode) • 1,600,000 paths (carriage movement) • 5 years MPBF Black: 300 pages or more*1 Color: 150 pages or...
...13 EPSON Stylus Pro 3800/3800C/3850 RESISTANCE TO VIBRATION/SHOCK Operating Storage Vibration 0.15G, 10 to 55Hz 0.50G, 10 to 55Hz Shock 1G, within 1ms 2G, within 2ms C A U T IO N When transporting the printer, the print head must be capped, and the ink cartridges must be removed. If the print head ..., turn the printer on with the ink cartridges installed, then turn it off after confirming the print head is met. • 12,000 pages (A2 plain paper fine mode) • 1,600,000 paths (carriage movement) • 5 years MPBF Black: 300 pages or more*1 Color: 150 pages or...
Service Manual
Page 68
...is still in the paper feed path. The maintenance cartridge cannot be recognized by the printer. The cover of paper or foreign matter. Remove the paper and load paper correctly. EPSON Stylus Pro 3800/3800C/3850 Revision A 3.4 Remedies for Error Messages 68 The power is observed, replace...feed path around the PE sensor and remove any damage is turned On without removing the protective material for further troubleshooting. If a Service Call error occurs, see 3.5 Remedies for Service Call Error (p74) for the print head. Paper feeding was physically interrupted. Check ...
...is still in the paper feed path. The maintenance cartridge cannot be recognized by the printer. The cover of paper or foreign matter. Remove the paper and load paper correctly. EPSON Stylus Pro 3800/3800C/3850 Revision A 3.4 Remedies for Error Messages 68 The power is observed, replace...feed path around the PE sensor and remove any damage is turned On without removing the protective material for further troubleshooting. If a Service Call error occurs, see 3.5 Remedies for Service Call Error (p74) for the print head. Paper feeding was physically interrupted. Check ...
Service Manual
Page 77
...print head. See 4.3.9.5 PRINT HEAD on page 176. Pressure motor drive timeover The target pressure cannot be achieved after the Pressure motor Check junction of the head driver has reached the upper limit. Check that the pressure tube is broken. Replace the pressure pump (PURESSURE, PUMP, ASSY). See 4.3.12.1 PRESSURE, PUMP, ASSY. EPSON Stylus Pro 3800..., the specified pressure cannot be obtained. Head driver (transmission gate) temp. Check the head FFC for Service Call Error 77 Reconnect the FFC correctly. and remove any obstruction between them if any abnormality....
...print head. See 4.3.9.5 PRINT HEAD on page 176. Pressure motor drive timeover The target pressure cannot be achieved after the Pressure motor Check junction of the head driver has reached the upper limit. Check that the pressure tube is broken. Replace the pressure pump (PURESSURE, PUMP, ASSY). See 4.3.12.1 PRESSURE, PUMP, ASSY. EPSON Stylus Pro 3800..., the specified pressure cannot be obtained. Head driver (transmission gate) temp. Check the head FFC for Service Call Error 77 Reconnect the FFC correctly. and remove any obstruction between them if any abnormality....
Service Manual
Page 83
... attached and contaminating paper. TROUBLE SHOOTING Remedies for scratch, dirt, and clean it if any . Vertical banding (partly) The print head has not been adjusted properly. C A U T IO N If the PAPER SIZE CHECK in the paper feed path. Carry...See 4.3.6.2 ENCODER, PF, ASSY. See Chapter 5 "ADJUSTMENT". The printer will print on page 126. EPSON Stylus Pro 3800/3800C/3850 Symptom Ink smear (backside) Description Paper is wrong. Check the CR timing belt for foreign substances, and remove them correctly. See Chapter 4 "DISASSEMBLY & ASSEMBLY". See Chapter ...
... attached and contaminating paper. TROUBLE SHOOTING Remedies for scratch, dirt, and clean it if any . Vertical banding (partly) The print head has not been adjusted properly. C A U T IO N If the PAPER SIZE CHECK in the paper feed path. Carry...See 4.3.6.2 ENCODER, PF, ASSY. See Chapter 5 "ADJUSTMENT". The printer will print on page 126. EPSON Stylus Pro 3800/3800C/3850 Symptom Ink smear (backside) Description Paper is wrong. Check the CR timing belt for foreign substances, and remove them correctly. See Chapter 4 "DISASSEMBLY & ASSEMBLY". See Chapter ...
Service Manual
Page 90
...p105) PRINT HEAD (p159) Disassembling the OPERATION, PANEL, ASSY. (p108) INK, SYSTEM, ASSY. (p151) HOUSING, FRONT, LEFT (p97) POROUS PAD, TRAY, INK EJECT (p158) HOUSING, FRONT, RIGHT (p98) HOUSING, FRONT, RIGHT (p98) COVER, PRINTER (p99) PAPER, SUPPORT, MANUAL, ASSY. EPSON Stylus Pro 3800/3800C/...3850 Revision A 4.2 Disassembly Flowchart Start Parts shown in the dotted-line boxes are not the shortest procedures to remove them, but are necessary to proceed to the...
...p105) PRINT HEAD (p159) Disassembling the OPERATION, PANEL, ASSY. (p108) INK, SYSTEM, ASSY. (p151) HOUSING, FRONT, LEFT (p97) POROUS PAD, TRAY, INK EJECT (p158) HOUSING, FRONT, RIGHT (p98) HOUSING, FRONT, RIGHT (p98) COVER, PRINTER (p99) PAPER, SUPPORT, MANUAL, ASSY. EPSON Stylus Pro 3800/3800C/...3850 Revision A 4.2 Disassembly Flowchart Start Parts shown in the dotted-line boxes are not the shortest procedures to remove them, but are necessary to proceed to the...
Service Manual
Page 159
... COVER, CR. (p150) 3. in "4.3.9.3 INK, SYSTEM, ASSY." (p151) to step 16. Remove the screw that secures the MOUNTING PLATE, SELECT, INK and remove it. Removing the MOUNTING PLATE, SElECT, INK hooks CARRIAGE, ASSY. EPSON Stylus Pro 3800/3800C/3850 4.3.9.5 PRINT HEAD 1. to remove the SELECTOR, INK, ASSY. Remove the EXTENSION SPRING, 5.63 from the CARRIAGE, ASSY. 4. positioning point C.B.P. 2.5x8 Revision A MOUNTING...
... COVER, CR. (p150) 3. in "4.3.9.3 INK, SYSTEM, ASSY." (p151) to step 16. Remove the screw that secures the MOUNTING PLATE, SELECT, INK and remove it. Removing the MOUNTING PLATE, SElECT, INK hooks CARRIAGE, ASSY. EPSON Stylus Pro 3800/3800C/3850 4.3.9.5 PRINT HEAD 1. to remove the SELECTOR, INK, ASSY. Remove the EXTENSION SPRING, 5.63 from the CARRIAGE, ASSY. 4. positioning point C.B.P. 2.5x8 Revision A MOUNTING...
Service Manual
Page 161
... replaced, the corresponding adjustments must be carried out. See Chapter 5 "ADJUSTMENT" (p190). Removing the PRINT HEAD DISASSEMBLY & ASSEMBLY Disassembly/Assembly Procedure (Group 1) 161 Remove the PRINT HEAD from the CARRIAGE, ASSY., and disconnect the HARNESS, HEAD, A/B from /into the connectors at an angle. EPSON Stylus Pro 3800/3800C/3850 C A U T IO N Do not disconnect/insert FFCs from CN1 and CN2 connectors on...
... replaced, the corresponding adjustments must be carried out. See Chapter 5 "ADJUSTMENT" (p190). Removing the PRINT HEAD DISASSEMBLY & ASSEMBLY Disassembly/Assembly Procedure (Group 1) 161 Remove the PRINT HEAD from the CARRIAGE, ASSY., and disconnect the HARNESS, HEAD, A/B from /into the connectors at an angle. EPSON Stylus Pro 3800/3800C/3850 C A U T IO N Do not disconnect/insert FFCs from CN1 and CN2 connectors on...
Service Manual
Page 169
...printer C.B.S. 3x6 Revision A Secure the two harnesses together. and the BELT, CR from the main frame. Remove the screw on the rear of the main unit that the protrusion of the PULLEY, DRIVEN, ASSY. Remove the HOUSING, UPPER. (p106) 2. in Figure 4-107. Remove the INK, SYSTEM, ASSY. (p151) 8. Remove the PRINT HEAD. (p159) 9. Remove... the COVER, HOUSING, LOWER. (p107) 3. EPSON Stylus Pro 3800/3800C/3850 4.3.11 Removing the ...
...printer C.B.S. 3x6 Revision A Secure the two harnesses together. and the BELT, CR from the main frame. Remove the screw on the rear of the main unit that the protrusion of the PULLEY, DRIVEN, ASSY. Remove the HOUSING, UPPER. (p106) 2. in Figure 4-107. Remove the INK, SYSTEM, ASSY. (p151) 8. Remove the PRINT HEAD. (p159) 9. Remove... the COVER, HOUSING, LOWER. (p107) 3. EPSON Stylus Pro 3800/3800C/3850 4.3.11 Removing the ...
Service Manual
Page 192
... whenever repairing the part (includes when it is just removed and reinstalled) Table 5-2. P. 249 PF Timing Belt 1 PF Timing Belt Tension Adjustment --- P. 204 3 Print Head Slant Adjustment (CR) --- P. 217 9 Print Image --- P. 249 CR Unit Ink Mark...When ASF Unit Change --- P. 205 6 Auto Bi-D Adjustment --- P. 246 --- P. 201 --- EPSON Stylus Pro 3800/3800C/3850 5.1.4 Required Adjustments by Part or Unit The following table lists the parts/units and the adjustments required whenever replacing or repairing them . ...
... whenever repairing the part (includes when it is just removed and reinstalled) Table 5-2. P. 249 PF Timing Belt 1 PF Timing Belt Tension Adjustment --- P. 204 3 Print Head Slant Adjustment (CR) --- P. 217 9 Print Image --- P. 249 CR Unit Ink Mark...When ASF Unit Change --- P. 205 6 Auto Bi-D Adjustment --- P. 246 --- P. 201 --- EPSON Stylus Pro 3800/3800C/3850 5.1.4 Required Adjustments by Part or Unit The following table lists the parts/units and the adjustments required whenever replacing or repairing them . ...
Service Manual
Page 205
...print head. Slightly turn the ink cover open sensor ON. 2. Remove the HOUSING, UPPER. z A > B (Pattern 3): Turn the Head Slant Lever clockwise. 9. Select [Visual pattern], and click [Print] to the previous screen. Click [Back] to return to print ... screen o to the measurement result, follow the instructions below. EPSON Stylus Pro 3800/3800C/3850 5.3.3 Print Head Slant Adjustment (PF) Purpose Check the print head for slanting in order to move the carriage unit to finish the adjustment. Turn the printer ON. 5. According to Step 8 Revision A 8. z A...
...print head. Slightly turn the ink cover open sensor ON. 2. Remove the HOUSING, UPPER. z A > B (Pattern 3): Turn the Head Slant Lever clockwise. 9. Select [Visual pattern], and click [Print] to the previous screen. Click [Back] to return to print ... screen o to the measurement result, follow the instructions below. EPSON Stylus Pro 3800/3800C/3850 5.3.3 Print Head Slant Adjustment (PF) Purpose Check the print head for slanting in order to move the carriage unit to finish the adjustment. Turn the printer ON. 5. According to Step 8 Revision A 8. z A...